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Reviews

4.7

180 reviews
5
(155)
4
(11)
3
(3)
2
(2)
1
(9)
  • Build Stage
    • Pre-Construction (105)
    • Post-Construction (33)
    • Mid-Construction (17)
  • Customer Service
    4.8 (145)
  • Site Admin
    4.7 (61)
  • Timeliness
    4.7 (86)
  • Structural Integrity
    4.7 (39)
  • Plumbing & Waterproofing
    4.8 (33)
  • Electrical & Lighting
    4.7 (34)
  • Flooring
    4.7 (26)
  • Transparency
    4.8 (122)
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Reviewer Photos & Videos

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Megan H.

Megan H.Hunter Region, NSW

  • Verified customer

Excellent

published

David McCann provides exceptional customer service and goes the extra mile for his customers

David has been nothing but helpful since our first walk through the display home at Thornton to now being at the stage where he is turning our dreams into reality.
David has been beyond patient with us and our modifications to the original design. The MOJO information evening really concreted our decision to build with MOJO.
We can't wait to get building on our little block of country living.

MORI

MORISydney, NSW

  • Verified customer

Excellently exceptional builder

published

Phil at Marsden Park was of our great help, listening to us and acting in our best interest. But for Phil, we would gone ahead with Domaine Homes. Having going through the build process so far, MOJO is a different builder from others, providing us with a unique value proposition together with the excellent customer services. I can't wait to see the final product.

Some updates:

Louise at the MyChoice studio is an excellent consultant, guiding us through the selection process. She is not only a knowledgeable and professional in giving us right advice but also she has a great mindset to understand us and care about us. Thank you very much, Louise.

1 comment
Mojo Homes
MOJO H.Mojo Homes

Hi Mori,
Thank you for your feedback. It is wonderful to hear that Phil's knowledge and excellent customer service helped with your decision to build with MOJO Homes. All the very best with your journey.

hardeep kaur

hardeep kaurSydney, NSW

  • Verified customer

very satisfying

published

we had our quote with MR. Carlton at Marsden park. it was good to deal with him he must be one of the best and straight forward man in the company as all our question were answered in no time he was available whenever needed just a single call away. must say nice personality.
job no. 855406

1 comment
Mojo Homes
MOJO H.Mojo Homes

Hi there, thanks so much for your lovely feedback on your experience with Mr Carlton, please keep us posted on your progress.

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AshandAdrian

AshandAdrianHunter Region, NSW

  • Verified customer

Lea at Thornton is amazing!

published

We have dealt with Lea at Thornton and she has been fantastic. Promptly answering all our questions, providing great assistance and being caring and patient as we do the process with my 2 year old. We have already referred family (brother) to see her to build their dream with Mojo as well and we cannot wait for our next steps with Mojo - especially when this is the incredible start we have received.

1 comment
Mojo Homes
MOJO H.Mojo Homes

Hi Ash and Adrian, thanks for taking the time to provide your feedback on your experience so far, Lea was delighted to read your comments! We can't wait to build your new MOJO home too!

  • Verified customer

Amazing builders and great salespeople

published

It's a great company with excellent service and salesmanship. Carlton is very helpful and guides you to get the best deal possible. Super helpful employees and homes are of excellent quality. Whatever inquiries you have, the team is very responsive. The homes built by this company are of exquisite designs and use excellent quality building materials.

1 comment
Mojo Homes
MOJO H.Mojo Homes

Hi Amna, thank you for providing your feedback on your journey, it's greatly appreciated.

Mitchell

MitchellHunter Region, NSW

  • Verified customer

Great customer service

published

Lea at the Thornton display home was a pleasure to deal with. She was honest and upfront about the costs and replied quickly to my emails after the initial meeting. She also got us a great deal! We've had a great experience with MOJO homes so far and look forward to the next steps towards our brand new home!

Liam

Liam

  • 2 reviews
  • 1 like
  • Verified customer

Outstanding Customer Service

published

We just signed our preliminary agreement today with Mojo my wife and I cannot be happier with the service we had from Lea Hanna (Sales Consultant). We both have not built a house before and Lea was extremely helpful explaining the entire process in words we would understand without making you feel like you an idiot. She took our requirements and gave us the best design for our budget, but then made it better than what we had hoped we could afford. Lea is an absolute miracle worker!

1 comment
Mojo Homes
MOJO H.Mojo Homes

Hi Liam, thanks for the feedback, keep us posted on your progress!

Smith

SmithSydney, NSW

  • 2 reviews
  • Verified customer

Best experience ever!!!

published

From the day we walked in to have a look at the MOJO home in Marsden Park till we signed the contract it was an effortless and happy experience.
Carlton Starr the sales consultant in charge provided fantastic customer service and walked us through the whole process and put our minds at ease. Advice and assistance was offered continuously. We had been to more than 10 builders but never had the confidence till we came to MOJO. We have signed up for the Melody 39 as it was practical and affordable. Am sure our build will also go through as smooth. Can't thank you enough for what you have done for us Carlton. You have helped make our dream a reality.

Ryan S.

Ryan S.Sydney, NSW

  • Verified customer

Such a good experience!

published

We've locked in with Mojo because of their edginess, good reviews, professionalism, organised-nature cost effectiveness and honesty (we were ripped off previously by a small, local builder). Ed Campbell (New Homes Sales Consultant – Dual Living) and Amy Robson (Client Relations Consultant) have been friendly, patient and professional throughout. Very Happy!

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Maria

MariaSydney, NSW

  • Verified customer

Extremely helpful for first home buyers

published

It was the best decision that we made to build our first home with Mojo. Although our home is not yet built, the level of professionalism and assistance that the team offered especially Mr Carlton Starr is absolutely the best. Mr Starr helped us to choose the home that will suit our family, our land and our budget. We believed that until we get our keys, the MOJO team will help us every step of the way.

Jayson and Maria Job No. 855236

Manjula

ManjulaSydney, NSW

  • Verified customer

My Mojo Experience

published

I am extremely happy with my build experience. My project manager Sharyn has been exceptional with all her help and advice. She's been super organised and even help me find a new build which fit in to my budget. All staff have been brilliant, helpful and super friendly. Very Excited

Sam and Tabitha

Sam and TabithaSydney, NSW

  • Verified customer

Exterior colour selection

published

Our colour selection with our designer Casandra went on very well. She
helped us through the various stages giving us some helpful tips and was very professional. We were able to select our colours without wasting much time and with less pressure. Our designer created a good atmosphere making the whole experience enjoyable.

1 comment
Mojo Homes
MOJO H.Mojo Homes

Hi Sam and Tabitha, thank you so much for providing your feedback on your experience so far, please keep us updated!

Joy B.

Joy B.Sydney, NSW

  • Verified customer

Best Service. Highly Recommended

published
Toni Parkin

Toni ParkinHunter Region, NSW

  • Verified customer

Outstanding Service

published

My Husband and I are first time builders, we met with Lea @ Homeworld Thornton who was beyond helpful.
She took the time to ask want we were looking for in a home, and guided us to find our dream design.
Lea was very knowledgeable about the design and inclusions.
the service and support we have received post the sale and during all the pre construction process has been amazing.
Thank you Mojo for your professionalism and amazing homes
Can not wait for the stages to come.

Leah H.

Leah H.Hunter Region, NSW

  • Verified customer

I Highly recommend building your dream home with Mojo Homes!

published

From the moment we inquired about our Knock-down rebuild Justin Brown has been a wealth of knowledge and support. Our dream build has been somewhat complicated, and Justin has been able to guide us through the process in a professional, friendly and efficient manner explaining everything in detail. Thank you for all your hard work, and thank you to Mojo Homes for providing top quality homes and customer service. I highly recommend Mojo Homes to build your dream home.

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Ace G.

Ace G.Sydney, NSW

  • Verified customer

Smooth Sailing! Excellent inclusions and Customer Service

published
Seb

SebHunter Region, NSW

  • Verified customer

Excellent customer services

published

More than happy building with the group again. David and Jamie at Home World Thornton are the people to go to. They are excellent. They have gone above and beyond our expectations. David is so easy to communicate with and he does his best to accommodate your needs. 5 stars... MJH group looks after their rebuilders unbelievably than any other builders. Definitely five stars...

  • Verified customer

Consider other builder

published

We had really bad admin stage experience which costs us thousands. They missed a lot of items from the sales stage and the cost of the upgrade ridiculously expensive compares to other project builders.
If you are in the market of building your new home and you are considering mojo, I would suggest look for other options.

1 comment
Mojo Homes
MOJO H.Mojo Homes

Hi there First Time Builder, your comments really concern us and we would like to investigate more to assist you, could you please send us your details via private message so we can investigate this for you. Many thanks

  • Verified customer

Great customer Service

published

During our pre-construction phase we were passed onto a new customer relations consultant, Sharyn. After finding out our old one had left the business we were a bit worried as she was so good. However Sharyn called me and I instantly felt at ease and new we were going to be in good hands. Sharyn was very friendly, helpful and always responded quickly to any queries we had and always kept us in the loop with any progress. We have had some set backs along the way which was no fault of Mojo Homes, and Sharyn remained patient and on the ball throughout the whole process. We look forward to the next phase of our journey.

Jackson

JacksonHunter Region, NSW

  • Verified customer

So amazing and so welcoming!!

published

Justin and kim from Cameron park have been beyond helpful, the process at the moment has been very smooth and not stressful at all it has been so exciting. This is our first home and Justin has gone above and beyond to making us feel so welcomed and making sure we understand the process.

1 comment
Mojo Homes
MOJO H.Mojo Homes

Hi Jackson, thanks for the lovely feedback about Justin and Kim, they were so pleased to read your comments. Keep us updated on the progress of your new MOJO Home!

Page 4 of 9
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Questions & Answers

Carol F.

Carol F.asked

Can you select products outside what’s available at the colour studio I.e. tiles, bath, shaving cabinets etc (obviously for an additional fee)?

1 answer
Mojo Homes
MOJO H.Mojo Homes

Hi Carol, yes you can, please let your Interior Design specialist know which products you would like to select at either your open studio walk through or selections appointment and they can assist you. Let us know if you have any further questions. Cheers

Shelley J.

Shelley J.asked

After the land registration how long does it take to build the house to be ready to live in?

Thanks Shelley

1 answer
Mojo Homes
MOJO H.Mojo Homes

Hi Shelley, thank you for your question, generally a house build is around 7-9 months, however this all depends on the size of the home, weather conditions,, building conditions and trade access. Once you determined the home you want to build it's best to check this timing with your Building and Design Consultant, let us know if you have any further questions.

Amanda

Amandaasked

Any feedback on recent builds in the Hunter area?

No answers

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