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Reviewer Photos & Videos
MariaSydney, NSW
- Verified customer
Extremely helpful for first home buyers
It was the best decision that we made to build our first home with Mojo. Although our home is not yet built, the level of professionalism and assistance that the team offered especially Mr Carlton Starr is absolutely the best. Mr Starr helped us to choose the home that will suit our family, our land and our budget. We believed that until we get our keys, the MOJO team will help us every step of the way.
Jayson and Maria Job No. 855236
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ManjulaSydney, NSW
- Verified customer
My Mojo Experience
I am extremely happy with my build experience. My project manager Sharyn has been exceptional with all her help and advice. She's been super organised and even help me find a new build which fit in to my budget. All staff have been brilliant, helpful and super friendly. Very Excited
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Sam and TabithaSydney, NSW
- Verified customer
Exterior colour selection
Our colour selection with our designer Casandra went on very well. She
helped us through the various stages giving us some helpful tips and was very professional. We were able to select our colours without wasting much time and with less pressure. Our designer created a good atmosphere making the whole experience enjoyable.
1 comment
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Toni ParkinHunter Region, NSW
- Verified customer
Outstanding Service
My Husband and I are first time builders, we met with Lea @ Homeworld Thornton who was beyond helpful.
She took the time to ask want we were looking for in a home, and guided us to find our dream design.
Lea was very knowledgeable about the design and inclusions.
the service and support we have received post the sale and during all the pre construction process has been amazing.
Thank you Mojo for your professionalism and amazing homes
Can not wait for the stages to come.
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Leah H.Hunter Region, NSW
- Verified customer
I Highly recommend building your dream home with Mojo Homes!
From the moment we inquired about our Knock-down rebuild Justin Brown has been a wealth of knowledge and support. Our dream build has been somewhat complicated, and Justin has been able to guide us through the process in a professional, friendly and efficient manner explaining everything in detail. Thank you for all your hard work, and thank you to Mojo Homes for providing top quality homes and customer service. I highly recommend Mojo Homes to build your dream home.
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Ace G.Sydney, NSW
- Verified customer
Smooth Sailing! Excellent inclusions and Customer Service
The wife and I couldn't be happier with our first house build experience so far with Mojo Homes.
We were first met by a friendly and professional sales consultant David at the Leppington display homes. There was no overselling or false promises like other showrooms we had walked into. He was very knowledgeable and responsive with any questions or queries we had along the way and no question was a silly question (first home buyers).
The value of the packages and inclusions that was on offer was second to none. From that point we knew we walked...Read more
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SebHunter Region, NSW
- Verified customer
Excellent customer services
More than happy building with the group again. David and Jamie at Home World Thornton are the people to go to. They are excellent. They have gone above and beyond our expectations. David is so easy to communicate with and he does his best to accommodate your needs. 5 stars... MJH group looks after their rebuilders unbelievably than any other builders. Definitely five stars...
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First home builderSydney, NSW
- Verified customer
Consider other builder
We had really bad admin stage experience which costs us thousands. They missed a lot of items from the sales stage and the cost of the upgrade ridiculously expensive compares to other project builders.
If you are in the market of building your new home and you are considering mojo, I would suggest look for other options.
1 comment
MOJO H.Mojo Homes
Hi there First Time Builder, your comments really concern us and we would like to investigate more to assist you, could you please send us your details via private message so we can investigate this for you. Many thanks
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- Verified customer
Great customer Service
During our pre-construction phase we were passed onto a new customer relations consultant, Sharyn. After finding out our old one had left the business we were a bit worried as she was so good. However Sharyn called me and I instantly felt at ease and new we were going to be in good hands. Sharyn was very friendly, helpful and always responded quickly to any queries we had and always kept us in the loop with any progress. We have had some set backs along the way which was no fault of Mojo Homes, and Sharyn remained patient and on the ball throughout the whole process. We look forward to the next phase of our journey.
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JacksonHunter Region, NSW
- Verified customer
So amazing and so welcoming!!
Justin and kim from Cameron park have been beyond helpful, the process at the moment has been very smooth and not stressful at all it has been so exciting. This is our first home and Justin has gone above and beyond to making us feel so welcomed and making sure we understand the process.
1 comment
MOJO H.Mojo Homes
Hi Jackson, thanks for the lovely feedback about Justin and Kim, they were so pleased to read your comments. Keep us updated on the progress of your new MOJO Home!
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- Verified customer
Great professionalism
Our home is not built just yet but so far we are quite satisfied with the professionalism shown by the Mojo homes team so far. They inform you at every step of the process and do give a lot of room for negotiation. The cost of putting up our home is relative to what we had budgeted for. Keep up the good work.
Sam and Tabitha Job no 854871
September 8th 2022 Update: Excellent service
Many thanks to Carlton start who was our sale rep for his professional execution of the tender and advice whenever we needed it.He was at our disposal through the tender preparation and there after answering all our questions and concerns.our Job no. Is 854871 Sam Mungai.So far we are happy with how things are going
1 comment
MOJO H.Mojo Homes
Hi Tabitha and Sam, thank you for the feedback on your journey so far, keep us updated on your progress!
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Deirdre OSydney, NSW
- Verified customer
Plan, External Selections & Contract Signing Appointment
Thank you to Cassandra at the Norwest Studio for her professional assistance with the final check of our plan and external selections. Cassandra managed to sort out all the issues and errors with our plan on the day and finalise our external selections. She was a delight to work with. Unfortunately, we were unable to sign off on our plans and contract on the day.
Internal Selections Appointment
Many thanks to Katherine, our designer at the Norwest My Choice Studio for assisting us in selecting all our internal items. I had dealt with Kat...Read more
herine previously on a visit and was so impressed that I requested her for our Internal Selections Appointment and the team at Norwest were kindly able to book us with Katherine for the day. Katherine was professional and lovely to work with. Special thanks also to Kate and the team at Norwest My Studio who have gone out of their way to cater to all my design requests which have been a bit out of their normal selections to ensure the design I envisioned became a reality.1 comment
MOJO H.Mojo Homes
Hi Deirdre, thanks so much for your feedback, so lovely to read how our team looked after you so well! We can't wait to get moving on building your MOJO Home! Please keep us posted on your progress!
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Lareece M.Hunter Region, NSW
- Verified customer
Professional Services
Was a pleasure working with Mojo to build our dream home. They listened to exactly what we wanted and made changes to suit our needs and budget. My partner and I are shift workers, our availability together is poor but our Sales representative Justine Brown worked with us, he is amazing, even his day's off he made himself available. Kim at the Cameron Park office is a beautiful person, and made our choice to build with Mojo alot easier. So thank you to you both, would definitely recommend.
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- Verified customer
Fantastic Communication from Mojo.
I am currently at the pre-construction phase of building with Mojo. Brett Watkins has been fantastic from the very beginning; from finding an available block of land to questions about contracts, nothing has been a problem for him. His communication has been outstanding & he’s a pleasure to deal with. Exciting times ahead, can’t wait to start the build.
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Glykes-Glory GerolaguinSydney, NSW
- Verified customer
Excellent service
We are happy that we chose Mojo homes. Having a high quality service by Carlton Starr at Marsden Park. He answered and explained well all our questions. Thank you for all your help and assisting us in choosing our perfect home.
We are very excited to see our home.
Glory and Glykes Gerolaguin
Job 855193
Queenscliff
1 comment
MOJO H.Mojo Homes
Hi Glory and Glykes, thank you so much for the feedback about Carlton, we can't wait to see your new MOJO home come to life too!
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SteveSydney, NSW
- 3 reviews
- Verified customer
So far, so good
So far all has progressed as well as we could hope, from the initial tender process with Rose and Stacey, through to us starting in selections with Jessica and the contract presentation with Johnny and Sharyn... Now we move on to the build phase and we are hoping to see more of the same great communication and support from the team at Mojo.
1 comment
MOJO H.Mojo Homes
Hi Steve, thanks so much for the feedback, congratulations on moving onto the build phase - now you can really see what's happening!
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MrsLSydney, NSW
- Verified customer
Exceeded Expectations
As a first timer customer building a project home, I would like to thank the team at Mojo homes in Kellyville and Bella Vista for such a wonderful experience. Although my home is currently in the construction phase the whole process to date, from my initial meeting through to the contract, and then to the colour studio went above and beyond my expectations. I cannot thank the entire Colour Studio team enough for their advice and guidance through the process of selection. Not a detail was missed as they made my vision a reality.
The next stage o...Read more
1 comment
MOJO H.Mojo Homes
Hi there,
Thank you for such a beautiful and detailed review. Bridget will be so happy to hear your wonderful feedback. We appreciate the time you took to submit
this review and we look forward completing the rest of your build. Cheers, MOJO Homes
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- Verified customer
There was light at the end of the tunnel.
After a few issues with the build of our Enigma 46 it all came together at the pre PCI when the construction manager Don was called in to walk through with us to go through the issues.
Once all the issues were addressed we were happy with the workmanship and quality of the build.
Now that we have moved in we had an issue with the connection of the NBN thanks to Peter Martin for sorting out the issue.
Also a big thank you to Kevin Bryant post handover for addressing all the issues we pointed out to him. We left everything up the Kevin and he delivered the outcome we expected.
1 comment
MOJO H.Mojo Homes
Hi Charles,
Thank you for your detailed feedback about your building journey. We are very happy to hear your issues were addressed and thank you for mentioning the staff who helped you throughout your... Read more
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LisaHunter Region, NSW
- 3 reviews
- Verified customer
Great Service and Advice Thus Far
We would like to express our gratitude to our Sales Consultant, Lea Hanna (Thornton Homeworld) for the outstanding effort she has provided in the early stages of the planning process of our new Mojo Nautica Home. Lea has taken our ideas onboard and has followed through with prompt feedback on each occasion (even after hours).
So far, we have been very happy with the level of service and professionalism provided. A special thanks also to Brenden at the Warner Vale (Nautica Display Home) who was extremely helpful with advice and generous with hi...Read more
1 comment
MOJO H.Mojo Homes
Hi Les and Lisa,
Thank you for your wonderful feedback about Lea and Brenden. We look forward to getting started on your build. Thanks for recommending Mojo :)
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Dan and KylieSydney, NSW
- Verified customer
A disappointing roller coaster Rumba house and land package
We started our journey in mid March 2022 with our sales person in Leppington and finalised the pre construction program in August. The design studio had many options and gave us all the information we required or so we thought.
Once the build started everything was going along beautifully and was getting weekly phone calls about updates and what is happening next, but not long after this cracks started to show, literally.
Excavation, slab, frame, brickwork, rough in and roof all went without any issues but that's where things changed. The ...Read more
poor quality of the plasterboard lead to delays, but the quality control that kept saying it was not good enough so that should be commended. However there is still issues months later from it. This is when I started asking questions about wrong items and defects that is when their attitude towards me and the quality took a sharp decline. As we got items during a promotion things that were promised were substituted for a cheaper alternative, when I showed the promotional material as well as other materials provided my Mojo's they looked at the incorrect sections, reading only half statements rather than the full sentences. After several discussions Mojo finally admitted their mistakes and issues were to be rectified but if we didnt push as hard they would have been left and not fixed,.4 comments
MOJO H.Mojo Homes
Hi Dan and Kylie,
We are so pleased to receive your review, thank you for your wonderful feedback. We're glad our staff have been accommodating throughout each step! Bridget will be so pleased to rea... Read more
MOJO H.Mojo Homes
Hi Dan and Kylie,
We have received notification of the update of your review, and we are concerned about your comments and would like to investigate these as soon as possible. Could you please provid... Read more
651284
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Questions & Answers
Carol F.asked
Can you select products outside what’s available at the colour studio I.e. tiles, bath, shaving cabinets etc (obviously for an additional fee)?
1 answer
MOJO H.Mojo Homes
Hi Carol, yes you can, please let your Interior Design specialist know which products you would like to select at either your open studio walk through or selections appointment and they can assist you. Let us know if you have any further questions. Cheers
Shelley J.asked
After the land registration how long does it take to build the house to be ready to live in?
Thanks Shelley
1 answer
MOJO H.Mojo Homes
Hi Shelley, thank you for your question, generally a house build is around 7-9 months, however this all depends on the size of the home, weather conditions,, building conditions and trade access. Once you determined the home you want to build it's best to check this timing with your Building and Design Consultant, let us know if you have any further questions.
Amandaasked
Any feedback on recent builds in the Hunter area?
No answers
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MOJO H.Mojo Homes
Hi Sam and Tabitha, thank you so much for providing your feedback on your experience so far, please keep us updated!