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NadiaWestern Australia
- Verified customer
Highly recommend!!
From start to finish our build with MOMU was a great success. The communication was fantastic from our consultant David, financial expert Andy, client liason Shelby and site manager Andrew to name a few. Any questions we had were answered and dealt with in a timely manner. The quality and workmanship were excellent. There were no unexpected / hidden costs, everything was upfront and clear. Thank you to everyone at MOMU for making our first build experience a pleasure.
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Review collected in partnership with Momuwa
JessNPerth, WA
- Verified customer
Amazing experience, would build with Momu again in a heartbeat
The quality of the build was absolutely amazing and the price was phenomenal! The standard inclusions I received as part of my package are stunning. My house was built in less than 5 months from the pad being poured, even including a break over the Christmas and New Years period. Drew, Jason and Shelby all went above & beyond, I was always informed of what was happening and it allowed for a great experience! I couldn’t speak more highly, or be more appreciative of everything they have helped me achieve. Would recommend Momu to anyone without hesitation!
1 comment
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- Verified customer
We love and excited with first home
Process of building managed very well, Building quality is awesome I think this is the perfect price as compare to others on quality and build.
we weren’t happy with colour of the roof but we selected that and we never know it gonna turn out this colour, so may be you need to have some display homes for colour selection so we have some idea specially building first home.
As well as overhead ceiling that we never expected, for this you might need to offer visualise home before construction.
Other then that final finish of home is awesome and lo...Read more
ved it, we are very excited to receive keys very soon. Thanks for your help during whole process, would like to thank your team specially Drew while building floor plan, he always there to help Thanks again and stay safe.
1 comment
Customer Service Team A.Momuwa
Hi Rajesh!
Thank you for your review!... Read more
We are so glad you love your new home. Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
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Aimée C.Peel, WA
- Verified customer
We love our first home!
We are so happy to be in our first new build home, the initial process was extremely quick and the timeframe of the build beat our expectations. We really liked our site Supervisor and found him to be very honest and helpful, he quickly resolved any minor issues we had.
Overall we are pleased with the final costings and our beautiful new home!
1 comment
Customer Service Team A.Momuwa
Hi Aimee!
We are so pleased that we beat your expectations and are happy with your beautiful first home.... Read more
Thank you for taking the time to write a review, we really appreciate it! Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
SusanSPeel, WA
- Verified customer
1st home build and very happy with MOMU
Our slab went down early October and we we got our key handover early March. Very good communication throughout the whole process, weekly phone calls from client liaison Shelby, who deserves a medal, Matt, our site supervisor was very informative. Superb workmanship, quality finish. Would definitely recommend Momu to others.
1 comment
Customer Service Team A.Momuwa
Hi Susan!
Thank you so much for your feedback - “superb workmanship, quality finish”!... Read more
We agree all of our staff deserve a medal, they work really hard to provide our customers with great service. All the best with your new home! Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Momuwa
casey e.Perth, WA
- Verified customer
First home Amazing and fast
Our Slab went down early October it is now the start of March and we are about to get our keys so exciting building with momu has been lovely everything has happened so fast it was quite hard to keep up but the team from Start to finish have been great. No hidden cost. Very easy to communicate answered all questions so fast.
If I was to build again momu would be who I go though definitely recommend for anyone wanting to build to go with momu.
1 comment
Customer Service Team A.Momuwa
Hi Casey!
Congratulations on receiving the keys to your new home!... Read more
Thank you so much for your review and recommendation, all the best with the move. Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
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MaikaRPerth, WA
- Verified customer
You made my dream become a reality...
You guys are legend.... A+ Team.... I had a easy and smooth experience, from the word get go to the finished. Thanking Jeremy for all the advice and planning, Shelby and Jason for the build info and update. Everything went according to plan, I had no issues from the start to the finished. I will recommend MOMU to friends and family.
1 comment
Customer Service Team A.Momuwa
Hi Maika!
We loved helping you create your dream home!... Read more
Thank you for the A+ Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Momuwa
- Verified customer
Very happy with our new home.
I am very happy with our new home and how smooth the process was, our site supervisor Andrew was awesome good communication everything was organised and on time as promised. There was no hidden costs or tricks with momu like you hear from all the horror stories from other builders . I would highly recommend them and will do so to all my friends and family when they are ready to build.
1 comment
Customer Service Team A.Momuwa
Hi Aaron!
We are thrilled to hear you are happy with your new home and the service provided by or fantastic team!... Read more
Enjoy the move. Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Momuwa
- Verified customer
Easy, affordable and a smooth process
We had such a smooth and easy build with MOMU. From our sales consultant Jeremy to our client liaison officer Shelby, we were SO impressed with how attentive and accommodating everyone was. We had no issues throughout the build and our home is perfect. We cannot recommend MOMU enough. We would definitely build with them again.
1 comment
Customer Service Team A.Momuwa
Hi Maddy!
We really appreciate your review and recommendation, thank you!... Read more
All the best with your new home. Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
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MarianPerth, WA
- Verified customer
Building was a fantastic experience
I was extremely happy with the whole process of building. My site supervisor had everything coordinated so there were rarely any days where a trade was not on site unlike my previous building experience. He was easily available, explained things well and respectful to me as a female. As I also built next to a primary school he was very mindful of child safety so allowed me to put fencing up quite early in the build.
My customer liaison was also very professional and communicated well with me. Everything I asked was never too much trouble. I h...Read more
1 comment
Customer Service Team A.Momuwa
Hi Marian!
Thank you so much for writing such a fantastic review!... Read more
We are so pleased that you are happy with the quality of your home and wish you many happy years in your new Momu home. Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
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DenisPerth, WA
- Verified customer
Dream home built by Christmas!
We were so delighted with the customer service and value that Momu delivered.
We chose Momu after meeting with several other builders. The design was great and made sense, the price was extremely competitive and they were confident that the build could be completed before Christmas holidays and we could maximise our time off work. The other builders anticipated a longer timeframe and were significantly more expensive.
Our pre-start process was smooth and pain-free, we felt like we got great value for money with the standard inclusions that Mo...Read more
mu offered in comparison to their competitors. The build itself was SO QUICK! Our site supervisor Andrew was an absolute champion and he managed the tradesmen and any supply issues that came up professionally and with our needs in mind. We had an issue getting our tiles on time and Andrew negotiated an upgrade with the supplier to get it done. (we were very pleased about this!!) The slab went down on 21st August and we picked up our keys on 18th December. The whole team really pushed to get it done before the Christmas shutdown and we are so grateful! Thank you Drew (designer/sales), Shelby (client liaison), Andrew (site supervisor) and the rest of the team. You made our first home dreams come true!1 comment
Customer Service Team A.Momuwa
Hi Denis!
Thank you for your positive comments regarding our service, value for money and speed of construction.... Read more
Enjoy settling into your new home Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Great first build with Momu
From choosing land, choosing a home design to pre start to post construction it was an easy, well informative and hassle free experience. Any questions or requests were responded to promptly. We were always kept informed of all progress. We love our new house and would 100% build with Momu again!
1 comment
Customer Service Team A.Momuwa
Hi Julie!
Thank you so much for taking the time to share!... Read more
It was our pleasure to help you with your building journey. Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
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Emma
- 2 reviews
- Verified customer
Very impressed
From start to finish we were very impressed. The build was smooth and timely. The couple of minor issues that popped up were immediately addressed and we can't fault the workmanship or quality of build. Our budget was not blown and we would certainly build with Momu again. Customer service/response was also amazing.
1 comment
Customer Service Team A.Momuwa
Hi Emma!
So glad we had the opportunity to impress you!... Read more
Thank you for your positive comments regarding our workmanship and the quality. We wish you all the best with the move. Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
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VanessaA
- 3 reviews
- Verified customer
Had no delays. Good customer service
From the beginning till the end, customer service was great. They always let me know what was happening.
I also appreciated that they would return my call on the same day if I had any query.
There was also no delays or mock arounds. If there was anything they were waiting on, they would always let me know.
Prestart was smooth and easy. They give you a pre-start booklet which I found very very handy. They have photos so I was able to judge roughly what I wanted prior to seeing the actual item.
They were very flexible if I need to enter the house after lock-up as long as let them know.
Overall good experience.
1 comment
Customer Service Team A.Momuwa
Hi Vanessa!
Thank you so much for the review.... Read more
We are always working hard to provide great customer service and a good experience. Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
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KrystalMPerth, WA
- Verified customer
Amazing first build and would build with Momu again
Myself and my partner first went into a Momu display home and fell in love with the size of the homes, quality of the standard upgrade and the service from the sales representative.
From the start of choosing the design we wanted to pre start and everything in between it was such a wonderful experience and made so easy by all the staff at Momu.
We love our new home and all the standard extras that Momu includes they are truly an amazing building company I cannot fault Momu at all and would definitely recommend them to all my family and friends and hopefully myself and my partner will get to build with them again in the future as we love all their new designs.
1 comment
Customer Service Team A.Momuwa
Hi Krystal!
It is lovely to hear from you!... Read more
Thank you so much for your review and recommendation, we really appreciate you taking the time to share. All the best! Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
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Rod C
- 2 reviews
- Verified customer
Great Job Momu took the stress out of building!
My wife first met Drew - Sales consultant, and he made the choice to build with Momu easy! Made a few adjustments to the display home in Baldivis. We had a few issues with the land sales agents and Drew assisted us with these. The Pre start display at the office in Osborne park was great and Olivia helped with our choices. Shelby and Todd took us through the build process and from the outcome it is obvious the whole team are effective as communication was great and the whole process went smoothly. Very easy to recommend Momu to anyone looking to build! Finally thanks to Swan ceramics for going out of there way to assist with floor tiles!
1 comment
Customer Service Team A.Momuwa
Hi Rod!
Thank you so much for taking the time to share.... Read more
We agree that good communication is the key to a smooth build. Hope that you are settling into your new home nicely! Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Easy and hassle free build
From pre start to post construction it was a hassle free experience.
Everything was explained and all my questions where answered very quickly even when the person asked didn't know the answer, they found out and got back to me quickly.
Doing fifo this helped me out greatly and kept my mind on my job while they done theirs.
Without a doubt I'd build with MOMU again and recommend them to anyone that wants a builder that's easy to work with and open about the process.
1 comment
Customer Service Team A.Momuwa
Hi Brendon!
Thank you for your comments regarding the 'Easy and hassle free' build you experienced.... Read more
It was our pleasure and we look forward to working with you again in the future! Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
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ChristinePeel, WA
- Verified customer
Very happy with the finished build
I was very impressed with the Supervisor Matt during the build.
Excellent workmanship and quality. Always a tidy site, never left any mess behind.
A couple of minor cracks in tiles after build and Momu came back to rectify without issue.
Final cost came in below my estimations, so very happy with the outcome.
1 comment
Customer Service Team A.Momuwa
Hi Christine!
It is wonderful to hear from you!... Read more
Thank you for providing such lovely comments about the excellent workmanship and quality of your home. Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
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BrijeshkumarRPerth, WA
- Verified customer
I and my Family 100% happy with MOMU
I must say Momu complete our dream house my family very happy we already move and enjoying in the new house.
I had meeting with 3 builders and seen theirs display homes but MOMU was no 4 builder actually after seen one of display home of MOMU in Wellard where I met Jason who is really good person helped me from start to end so he got our thoughts and send us to see couple of display home of MOMU in North so me and my family went there and wow that 2 display home totally same as we want to build our new home but we wants some changes then Jason help us and we sign contract then they built our home quicker thanks MOMU and also we are thankful to all staff of MOMU who helped us during our building journey thanks.
1 comment
Customer Service Team A.Momuwa
Hi Brijesh!
Fantastic! It is wonderful to hear your move went smoothly.... Read more
Thank you for your kind comments and recommendation, our team really appreciates your feedback and support! Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Great building experience
From start to finish our journey with Momu has been a pleasant experience, any question or requests were responded to promptly and we were constantly kept informed of progress, the building standards are excellent and the whole building process was made easy
A huge thanks to all the team involved
1 comment
Customer Service Team A.Momuwa
Hi Mick & Renae!
Thanks for your 5-star review, we appreciate you taking the time out to provide feedback!... Read more
All the best in your new home. Regards, The Team at Momu!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Momuwa
The reviewer stated that an incentive was offered for this review
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Customer Service Team A.Momuwa
Hi Jess!
Awesome feedback, thank you so much!... Read more
Congratulations on receiving your keys last week, we hope your move is going smoothly. Regards, The Team at Momu!