Just perfect to deal with
Great all round fast efficient and easy to deal with .They made it a pleasure for me to deal with them .Well done I will be back. I Looked at some other options out there but very hard to deal with and very high rates were offered .Money Me was just so helpful Thanks again guys .
1 comment
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Tony De ZwaanFar North Queensland, QLD
- 4 reviews
Fast and easy
The application was very easy and it only took me a couple of minutes to get the loan very satisfied and would recommend it to all of my friends and family
1 comment
Jake H.MoneyMe
Hi Tony,
It's nice to hear you had a fast and easy experience with us.... Read more
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RuthNorth Queensland, QLD
Good service
was very helpful and explained everything to me in full. There was no extra costs. I am satisfied with the fastness of receiving the loan, I didn't have to wait at all. In all it was a pleasant experience.
1 comment
Jake H.MoneyMe
Hi Ruth,
Thanks for sharing your feedback online!... Read more
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very happy customerPerth, WA
Fast and a 5 star serves
I found getting a loan so easy . and doing it on line was very convenient, and Fast. And when on the phone with them i got Amazing 5star service . Very Happy
1 comment
Jake H.MoneyMe
Hi there,
It's great to hear you're happy with our service!... Read more
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AAJMetropolitan Adelaide, SA
- Verified customer
This company with RUIN your credit
There may be nothing I can do for me and my credit, but I hope I can help someone else. Stay FAR away from MoneyMe and any of their affiliates (eg. CreditSimple).
While researching options for personal loans and comparing preliminary “soft credit check” offers, I became increasingly uncomfortable with the language used in MoneyMe’s “Privacy Consents and Electronic Authorisation” (particularly in regards to how they view credit scores). More specifically how the language alluded to a “soft credit check” but really enabled them to perform a hard...Read more
credit check, because of this I decided to not complete, finalise, or submit an application. I understand that access to a customer’s credit score is necessary when wanting to provide an accurate estimate or preliminary quote. But the majority of lenders (even ones like CS) achieve this complete this task in a way in which it doesn’t leave a lasting mark on their prospective customers credit report; MM does not. The day after I decided to not proceed with my application I received a phone call (while at work) from a MM agent wanting to “check and see“ if I “needed any help“ with my application. Even though I explained to her that I had just been seeing what my options were (so I could make informed comparisons), and it wasn’t able to talk because I was actually at work; she still tried to convince me to take a few minutes to complete and submit the application while she was on the phone. Apparently this would mean that she’d be able to make sure that someone looked at the application right away and she would be able to send me through a quote that I could either accept or decline later. Eventually I hung up on her, I never got any phone calls or emails afterwards and I forgot about the company. Then I received my credit report. My credit score had dropped from “Excellent” to “Below Average” in less than 2 months, and the only change was a new line on my credit report stating that I had applied for a $20k loan from MoneyMe. I filed a dispute with Equifax with proof that I had never submitted any application to MM, only to be told that this was on MM to resolve. The only useful thing they provided me with was the apparent reference number for my application (something that I didn’t have previously because i had never submitted one).1 comment
Jake H.MoneyMe
Hi AAJ,
Thank you for taking the time to speak with us and for allowing us to resolve your concern. If there’s anything else you need, please don’t hesitate to reach out. We'd be more than happy to help.... Read more
Have a nice day! Cheers, Lia Credit and Payments ManagerSimilar opinion? Write a review on ieatwords.com.au!
Amazing service
Customer service was perfect and I am happy with that and apply for a loan that was pretty easy. Moneyme is the one the best system to get loan easy and fast.
1 comment
Jake H.MoneyMe
Hi Alireza,
It's really great to hear you're happy with your loan.... Read more
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AmandaNTDarwin, NT
Fast! Convenient!
Quick and easy service, highly recommended! I simply applied, supplied my details and the next day I had funds in my bank. Really good service for people in need. Making payments is easy and I feel much better knowing I can access it when I need to
1 comment
Jake H.MoneyMe
Hi Amanda,
It's nice to hear you had a fast and easy experience with our service!... Read more
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Simple, quick and reliable
Straight forward process and great interest rate.
Money came within a few hours and the transaction between MoneyMe and my bank was fast and effective.
The platform was easily understood and I felt at ease with the spread of repayments.
1 comment
Jake H.MoneyMe
Hi Twood,
We're happy to hear you had a great experience with us!... Read more
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My loan journey.
Fantastic and effortless service. I went online while talking to the representative whom made it easy to follow the application.
No unexpected costs experienced. Was guided thoroughly through the costs involving the loan.
Happily satisfied.
1 comment
Jake H.MoneyMe
Hi Stanley,
It's great to hear we were able to help you out on your online experience.... Read more
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ElmerGreystanes NSW 2145
UNBELIEVABLE !!!
The services provided to me for the past almost 24 mos. were incomparable to whatever I had previously encountered, your products and application were a leverage with the technology. Highly recommended to everyone...
1 comment
Jake H.MoneyMe
Hi Elmer,
It's so great to hear you enjoyed your MoneyMe experience.... Read more
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PineapplesSydney, NSW
Really great company. Very trustworthy and appreciate it. Thank you
Very satisfied thank you very much. Will highly recommend to others. Trustworthy and I appreciate it. I’m so happy to have a company so flexible with their rates. Happy days
1 comment
Jake H.MoneyMe
Hi Pineapples,
We're really happy to hear you're satisfied with your MoneyMe experience.... Read more
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The reviewer stated that an incentive was offered for this review
DesmondSouth East Queensland, QLD
Fast and easy
I urgently needed the funds to help with bill's and car maintenance, there was no extra cost and I was satisfied with my rate. Couldn't be happier with the high level of service and how quick everything was done.
1 comment
Jake H.MoneyMe
Hi Desmond,
Thank you for sharing your feedback online!... Read more
It's nice to hear you're happy with your rate and we're able to help you out during your time of need.Similar opinion? Write a review on ieatwords.com.au!
It was amazing for me
It was absolutely fabulous service and help for me and was lovely to no that this was about for me it was good for me and can’t thank yous enough
1 comment
Jake H.MoneyMe
Hi Nick,
It's great to hear we were able to help you out!... Read more
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The reviewer stated that an incentive was offered for this review
Daniel alfordPerth, WA
- Verified customer
Its perfect gave me the opportunity to get the money i needed and more still
Im greatful and so happy it was easy and quick with fast response and went out of their way to call me to get more info to find the right loan
1 comment
Jake H.MoneyMe
Hi Daniel,
We're happy to know we were able to help you out during your time of need.... Read more
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KMNDarling Downs, QLD
Quick response love it !! Easy payment plan
I am happy with the rate, the payment plan is simple and the response to my request was prompt. Money me sends regular emails to keep me informed all costs outlined in agreement.
KG Toowoomba
1 comment
Jake H.MoneyMe
Hi KMN,
It's great to hear you're happy with your rate and you enjoyed your MoneyMe experience!... Read more
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Chris the ColossusGreater Melbourne (Metropolitan), VIC
- 7 reviews
Helpful but expensive
Customer service was great, all costs were clearly explained, no hidden surprises
The rate was higher than what I would have liked, it was the setup fee that made it so high
Still better than other lenders
1 comment
Jake H.MoneyMe
Hi Chris,
We're happy to know you had a great experience with our customer service!... Read more
We'll be sure to pass your comments on to the team. Thanks for your feedback.Similar opinion? Write a review on ieatwords.com.au!
Martin taboneVictoria
Really helped me out a lot at a time most needed
Very satisfied with the quick response.
Rate is a bit high, but I urgently needed the funds to help, so beggars can’t be choosers, not sure of any other extra costs yet,
1 comment
Jake H.MoneyMe
Hi Martin,
It's nice to hear we were able to help you out during your time of need.... Read more
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JenSouth East Queensland, QLD
Best all round
Highly recommend easy application excellent service super fast and funds within a hour or so from beginning the application. All costs were transparent rate received for loan great. Very happy customer
1 comment
Jake H.MoneyMe
Hi Jen,
Thank you for taking the time to share your experience online!... Read more
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Marc S.Sydney, NSW
Quick and easy even if you're new to borrowing
Even if you're new you'd get quite a low interest rate - which was surprising. Application process was also fast and easy - only took a couple hours for me to be approved and money came in my chosen account in a click.
1 comment
Jake H.MoneyMe
Hi Marc,
It's great to know you had a fast and easy experience with us!... Read more
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Quick and easy
Easy one of the best app no unexpected issues, have the money next day in my account, very quick response when upload my documents, this app is highly recommended if you need a quick loan
1 comment
Jake H.MoneyMe
Hi Rob,
We're happy to hear you enjoyed using the app!... Read more
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Questions & Answers
Nic T.asked
Can anyone and anywhere in the world avail this loan? Like Cambodia third world country?
No answers
Natasked
Can you please tell me what credit reporting agency you use ?
3 answers
Money me and wallet wizard
Thanks but was meaning which credit check agency do Moneyme use
Jon W.MoneyMe
Hi Nat,
The credit reporting agencies we use are Equifax and Illion.
If you have any other questions please don't hesitate to reach out on 1300 669 059 or via email at [email protected]
Nick Knackasked
Hi can you please advise how I can update my bank information on the app as I am switching banks?Thank you Nick
3 answers
Hi Nick,
I searched the app, you can only update address, email, phone and employment history.
I would suggest contacting MoneyMe and inform them that you are changing banks and update information that way. Hope that helps.
Jon W.MoneyMe
Hi Nick,
Thanks for reaching out.
If you would like to update your bank details, please contact us on 1300 669 059 or send an email to [email protected].
Jake H.MoneyMe
Thank you, Funky_Cathy!
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Jake H.MoneyMe
Hi Stephen,
You're more than welcome! We're happy to hear you had a great experience with us.... Read more
Thanks for the review.