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Reviews

3.7

460 reviews
5
(234)
4
(65)
3
(30)
2
(29)
1
(102)
  • Product Quality
    3.6 (188)
  • Return Claim MadeYes (27) · No (187)
  • Shipping
    4.4 (95)
  • Warranty Claim MadeYes (25) · No (192)
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I bought this for my daughter. She loves it. It’s super clear to hear when speaking on loud speaker. Very happy

published

Everything has been very easy to setup and to use. With No hidden costs and very easy for my daughter to use. We are both very happy with this purchase.

1 comment
Moochies
MoochiesMoochies

Hi Mal! Thank you so much for your review! We are so happy to hear that you are delighted with your Moochies! Please do not ever hesitate to email us with any queries that you may have. Remember, we are always here to help! - Moochies Team

Happy Parents

Happy ParentsSouth East Queensland, QLD

  • 2 reviews

Peace of mind

published

We are very happy with our purchase. Bought two watches for our 10 and 12 year old. Love the features and payment plans. They were easy to purchase and set up. We have told everyone about this great alternative to smart phones



1 comment
Moochies
MoochiesMoochies

Hi there! Thank you so much for your review! We are so happy to hear that you are delighted with your Moochies watches! Please do not ever hesitate to email us with any queries that you may have. Remember, we are always here to help! - Moochies Team

Fiona

Fiona

  • 3 reviews

Very Satisfied

published

What we were looking for. My son is a happy chappy. Parents feel relieved.

Very happy with customer service and prompt response to problems that arose.



Would recommend to all in need a Moochie watch.

1 comment
Moochies
MoochiesMoochies
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chris

chrisGreater Melbourne (Outer), VIC

  • 4 reviews

Do not waste your money. Terrible everything. I cannot find any good in this product. Broken screen on first use. Weak.

published

GPS is terrible
Won't take calls.
Video call is poor quality
Screen cracked with protector on.
On the first use.
We are very disappointed in your response and handling of the situation.
Not happy

2 comments
Moochies
MoochiesMoochies
chris
chris

No....
These r a waste of money........

A disappointing experience

published

I bought two watches for my kids for Christmas. One or both watches has been plagued by glitches ever since. I had to return both and received replacements promptly but a set of different issues arose and I’ve had to return and get a refund. Such a shame because for the few hours they did work they were fantastic. However I have spent hours back and forth with Moochies trouble shooting and I can’t afford to spend another minute trying to resolve the many problems. Maybe I’ll buy in the future when/if they’ve resolved their many glitches and inconsistencies. Based on the reviews here it really seems entirely pot luck as to whether you receive a good or poor product.

1 comment
Moochies
MoochiesMoochies
Mathew

MathewGreater Melbourne (Outer), VIC

Not what i wanted

published
1 comment
Moochies
MoochiesMoochies

Pleasantly surprised, overall very happy with mooches

published

I bought this watch for my daughter for Christmas and after compearing other watches on the market, moochies was a stand out Best Buy, other kids safe watches did not have Video calling witch is what I thought would be the main function for all watches, and moochies was one of the only that came with a built in SIM card so very easy to get it up and running without having to buy a pre paid sim and fill out all the paperwork and recharge it each month moochies, it’s already direct debited each month so u don’t need to do a thing once iv done the first sign and set up,
Pleasantly surprised, very happy, would definitely recommend to all parents

1 comment
Moochies
MoochiesMoochies

Hi Hugo! Thank you so much for your review! We are so happy to hear that you are delighted with your Moochies! Please do not ever hesitate to email us with any queries that you may have! Remember, we are always here to help! :) - Moochies Team

  • Verified customer

OK for Australia. Wouldn't recommend for overseas travel.

published

It’s ok but battery dosnt last more than 40 min

published

After fully charging the watch my son made 2 calls from it and Worthing 40 min to an hour the battery died, it can’t do what we bought it for with the battery life like that there for a waste of money and I can’t find who to contact about it

1 comment
Moochies
MoochiesMoochies

Hi Nicole, extremely sorry to hear about these battery issues! Please can you email us at [email protected] where our Customer Care team will be able to further assist you. We look forward to hearing from you. Many thanks! - Moochies Team

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Katherine Mowatt

Katherine MowattWestern District, VIC

  • 2 reviews

Fantastic product! Easy to use, so happy with the watch

published

Completely satisfied with the watch, its great for the price.
Exactly what i thought it would be, had no issues at all.
Exceeded my expectations completely, very happy with the product

1 comment
Moochies
MoochiesMoochies

Hi Katherine! Thank you so much for your review! We are so happy to hear that you are delighted with your Moochies! Please do not ever hesitate to email us with any queries that you may have! Remember, we are always here to help! :) - Moochies Team

Great Product and Idea - A bit disappointed with coverage on Vodafone network

published

Quick delivery, great product and functions, was a bit clunky to set up and I'm a bit disappointed I can't type a message to send, only emojis or voice message. I am also a bit disappointed that it can only run on the Vodafone network as this makes coverage very limited in rural ares, I would like to see option to go through other providers. Overall a great innovative product though.

1 comment
Moochies
MoochiesMoochies
Leesa I.

Leesa I.Western District, VIC

Just what we were hoping for!

published

Does everything it’s promised.
My 10y/o son is wrapt with it and is now enjoying being able to be more independent and know that I’m only a call away.
- Very straight forward to set up.
- Battery life is at lease two days (have turned brightness of screen down and lowered how often the tracking happens)
- Extremely clear to talk and hear.
- Tracking is spot on
- mobile cover has been great (regional Vic)
A couple of small Improvements would make it perfect;
- battery life display to be larger (very hard to read)
- more pre set text and emojis
- the ability to use a photo as the screen background

1 comment
Moochies
MoochiesMoochies

Child loves it!

published

Product was delivered quite quickly considering it was over Christmas, watch band seems pretty good and easy to use. Good choice! Only problem I’m finding is messaging through the app.

1 comment
Moochies
MoochiesMoochies
VeBB

VeBBSydney

  • 2 reviews

It is a great smartwatch for kids

published

The watches have great functionality and are relatively easy to set up. They give great control to parents about the whereabouts of the kids. I don't know yet how the mobile coverage will perform in country areas. They could be improved by having some simple game apps or music that kids can download and play/listen in the watch.

1 comment
Moochies
MoochiesMoochies
Tenille P.

Tenille P.South East Queensland, QLD

Watch is not Waterproof

published
  • +5
2 comments
Moochies
MoochiesMoochies
Tenille P.
Tenille P.
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Matilda L.

Matilda L.Sydney, NSW

Gives you peace of mind

published

I brought this watch for my 8 year old daughter. Definitely gives me peace of mind when she is away from me. You can view tracking history and can contact her via phone call, messages and video call.

1 comment
Moochies
MoochiesMoochies

Hi Matilda! Thank you so much for your review! We are so happy to hear that you are delighted with your Moochies! Please do not ever hesitate to email us with any queries that you may have! Remember, we are always here to help! :) - Moochies Team

  • Verified customer

Very easy to use and set up

published

We got this for our 7 year old son, mainly for after school. Very easy to use and set up, he absolutely loves it. He’s only complaint is there are no games. I love the safe zones and it notifies me when he has left the safe zone and the gps with his location. It’s great being able to control who can contact him. One of my sons favourite features is the pedometer, he tries to beat the days before steps.

1 comment
Moochies
MoochiesMoochies

Hi Robyn! Thank you so much for your review! We are so happy to hear that you are delighted with your Moochies! Please do not ever hesitate to email us with any queries that you may have! Remember, we are always here to help! :) - Moochies Team

Rima

RimaSouth East Queensland, QLD

  • 2 reviews

A watch every parent should get for their kids

published

Great product with amazing customer service. Their repose is very quick and helpful. My son loves it and I can know contact him at his break time / lunch or in the after school care

1 comment
Moochies
MoochiesMoochies
Don

DonPerth, WA

Nothing but issues

published

Watch not working, got the top mobile plan, when I ring the watch, states number not available, date in American style, can’t change details on app, second watch as the other one didn’t charge, having to wait long periods of time for a reply email, watch still not working

  • Verified customer

False advertisement - careful before you buy!!

published
6 comments
Moochies
MoochiesMoochies
Kelly
Kelly
Kelly
Kelly
Page 4 of 23
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Questions & Answers

Kylie

Kylieasked

I got a watch for my son for Easter setting it all up was easy but just the gps isn’t working as we live in Glenorchy elanore place but it’s says he is on another street like on the other side if Glenorchy after hours trying to fix it I can’t any idea where it’s doing that

No answers
LINDA H.

LINDA H.asked

My grandson can receive both text and vocal messages but can’t listen to the vocal messages. I receive his texts and vocal messages and can hear him. It was working yesterday. How can we fix it?

No answers
Benjamin

Benjaminasked

Watch was working fine for 3 weeks and as of tonight it is saying detecting sim card and then says insert sim card. Not sure what is happening but this is the second moochie watch as the first was replaced as it was faulty. Please help! Should of paid the extra $100 and got the spacetalk

1 answer
Moochies
MoochiesMoochies

Hi Benjamin, we are very sorry to hear of these issues! Please kindly email us at [email protected] as our Customer Care team will be able to further investigate these problems for you and we would love to further assist you with these issues. We look forward to hearing from you, Benjamin. Many thanks! - Moochies Team

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