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Don CSydney, NSW
The best of the best!!...
Well what more can i say......
1. Customer experience 10/10
2. Technical support 10/10
3. Connection and setup experience 10/10 (signed up on a Thursday, NBN lead install on Tuesday......problem on HFC street tap found at the same time.......another NBN technician came on Wednesday to replace tap.....and got connected 2 hours after the replacement. Now that’s efficiency .
4. Internet speed 10/10. (very consistent)
Well done More Telecom
Big shout out to John from sales and Jess from tech support!!!....the dynamic duo!!
Will recommend More telecom to my family and friends once they’re able to connect to NBN.
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Bruce WSydney, NSW
Connecting was quick and efficient
More Telecom got our business connected weeks earlier than Telstra could offer. The connection process was smooth and everything worked first time. Download and upload speeds are as quick as promised.
1 comment
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The reviewer stated that an incentive was offered for this review
Tony SommersCentral Highlands and Goldfields, VIC
Fantastic, Wish more companies treat you this well
Transferred after Mynetfone on sold us to Southern phone. Noticed the difference straight away. Went looking for someone new and saw the reviews here so thought I would give them ago. Hanna was very helpful and went through all the information to sign up. I signed up to the 100XXL even though they tried to talk me out of it ( I get about 55 max on my connection) I just wanted the most service I can get. Has been fantastic, rock solid which is what I wanted. When we transferred I didn't have the new details so rang support and 5 minutes later we where humming.
1 comment
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Hi Tony, glad to read your review. Thanks for the 5 stars!
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The reviewer stated that an incentive was offered for this review
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Questions & Answers
JoJoasked
Hello, the reviews were a few months ago, was wondering if the speeds and service have been maintained?
Also, it's noted that the reviews were incentive-driven, so are these actual customers?
2 answers
Yes the speeds are fast as always, even up to know. And i am a proud customer.
Support R.More Telecom
Thanks Don!
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Support R.More Telecom
Hi Bruce, thanks for the 5 stars!