Great customer service, really helpful, reliable service and if anything happens to go wrong, they are quick to pick up the phone and help.

I signed up with aussie based// aussie support company. Then along comes more telecom to buy them out, haven't had internet in over a week, speaking to their reps no one cares, poor service, cant find a new isp quick enough! account number 21811

We are so lucky to have John help us with our new mobile service, he is very kind & calm, nothing is to much trouble, we were with our previous service for about 33 years & we hope to stay with More Telecom for the next 33 years - once we received our sim cards the service was all hooked up the same day, thanks John

Selwyn was so calm and helpful with great patience - he resolved our problem and I enjoyed the experience of getting our problem fixed with him .

Honest and Easy 2 communicate with, they will do there very best 2 provide Flawless NBN speeds and Service.
and the best part is NO TELSTRA MUSIC !!!!, < o memories

-Klangkarussell -

How good it was to receive quality service. Thank you Jennalyn Canlas for the effort you put into making relocation trouble free.
I have been with Moretelecom and have had nothing but 100% satisfaction. Moving to a new suburb i was reluctant to change providers.
Thank you again.

NBN, Very fast set up, reliable connection,customer service is great!! Could not be happier with the services provided and have never had such service.

NBN....hiccups at the start, but with the Technical Support, the transition went smoothly with their support and we have a reliable connection. Very few dropouts, only occurring due to other Services connecting NBN in the area. We are very pleased with the service to date with More Telecom along with the follow up calls from Jen and the Customer Service given by her is helpful and a big bonus, when you are running a business.
Thanks to Jen and the Team.

NBN Service, no problem fast efficient service. No drop outs & reliable
Excellent customer service from Jen, thank you

I am very happy with my transition. It seams too simple and cost effective to be true. I am pleased with the service to date and hope to stay with a strong dedicated team.
Thanks are due to all.

NBN, could be more reliable and certainly faster, disappointing.
The customer service from Jenn has always been helpful & efficient right from the very start. She has been very patient with all my Questions, I would certainly recommend her and am very happy with More Telecom. She also does follow up calls which is a real bonus. Thanks Jenn

Been with More Telecom for a number of years. Excellent with customer service. Offering Telstra 4G for mobile. Wanting input for improving service. Jen Canless-thank you.Very efficient. Can't fault More Telecom. We did have a small hiccup with transferring to NBN with our business but More Telecom were extremely helpful and the support was excellent til it was sorted.

They are the worst company . Conned us from the start. Bad service. Expensive. Dont get what they offer you. The internet and phones drop out all the time. We have complained but they just threaten to charge huge fees if we cancel. My business is suffering. No internet now for 3 weeks and no one cares. Stay away

Got more Telecom put on at my home... Kept on dropping out and running slow ..tried to fix the problem for months and had to disconnect and go with Telstra..They charged me a early termination fee of $199 dollars.
I then started having problems with my NBN at my factory..I rang them and tried different ways to fix it.. it was affecting my business.So I had to change to Telstra.. and had to pay an early termination fee of $437.00 on a service that wasn't even working.. They are scammers..

Have been with More Telecom for a year now and cannot fault the service.
Spoke with Hannah to switch over to their mobile service and she had excellent customer service skills.
Ten stars for Hannah

Spoke to Hannah today re connection to a new property and she was very informative. Hannah reassured me that everything will go smoothly so hopefully everything will go to plan.

made enquiries re connecting nbn and am very happy with the service I received from Hannah re all the information that I needed to know and any questions that needed answers.

After hearing some horror stories about upgrades to NBN, More Telecom were very helpful and reassuring that my business operations would not be impacted. Hannah was extremely through as were the rest of the team.
Its great to be able to call and speak to a person who can help you rather than go through endless prompts and being on hold for hours!

When other ISPs told me I couldn't get an NBN connection, More Telecom stepped up and made it happen. Their NBN service is fast and the customer support team are friendly, helpful and actually speak to you like a human.