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5 questions from our users

HAN07

HAN07asked

Have this car seat in my partners car. It seems loose and is able to move sideways really easily and doesn’t feel like it’s firm to the seat. Is this normal? Unsure as I have Britax in my car (isofix) and doesn’t move at all.



2 answers
Alcore
Alcore

Ours is move too
I thought it’s our fault
Maybe we didn’t install it properly
So
It’s the car seat!

Mother's Choice
Customer S.Mother's Choice

Hi HAN07,
Thanks for your question. For any installation queries we suggest that you contact our customer service team on 1300 809 526 to discuss if this is has been installed correctly.

Kind regards, Mother's Choice

Cat T.

Cat T.asked

Hi we have an Isofix in our car. Can we install this seat? Also planning to use til 4 years, but have read a few reviews that say it is snug especially around the head area. Any thoughts? Thank you



1 answer
Mother's Choice
Marcus U.Mother's Choice

Hi Cat, Yes you can install it using the seat belt method of installation in your car. The seat has been tested and certified to the latest AS/NZS 1754:2013 standard for fitment with a dummy which is
a representation of an average 6 year old. For any further fitment questions please contact our customer service team on 1300 809 526. Warm Regards, Mother's Choice.

Lara

Laraasked

Despite us tightening straps.its not secure.what to do???

1 answer
Mother's Choice
Marcus U.Mother's Choice

Hi Lara, can I please ask you contact our customer service team on [email protected] or call 1300-809-526 so they can help you resolve the issue. Kind regards, Megan

Lisa

Lisaasked

If your car has the isofix system in it, can you still use this car seat?



No answers
Wayne

Wayneasked

I have just brought the allure car seat and found my car has the isofix system in it. Is this seat compatible with this system?

1 answer
jli324
jli324

I don't think so

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