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Reviews

4.1

285 reviews
5
(163)
4
(52)
3
(22)
2
(18)
1
(30)
  • Value for Money
    4.2 (246)
  • Product Quality
    4.2 (243)
  • Return Claim MadeYes (6) · No (217)
  • Customer Service
    4.3 (243)
  • Transparency
    4.4 (237)
  • Booking Process
    4.4 (204)
  • Vehicle Condition
    4.1 (203)
  • Received Booked Vehicle
    • Yes (150)
    • No, I received a worse vehicle (10)
    • No, I received a better vehicle (3)
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Reviewer Photos & Videos

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  • Verified customer

Excellent trailer, easy booking and return system

published

Great trailer, needed a new winch handle but other than that good to use and easy to tow. Booking system is user friendly as is the return. Staff were helpful and easy to deal with.



Review collected in partnership with Move Yourself Trailer Hire

  • Verified customer

Perfect size trailer

published

This was the exact trailer that I needed for my family holiday. Perfect size and easy to use. I am even looking to buy one to match this exact trailer!

Review collected in partnership with Move Yourself Trailer Hire

Michelle Birrer

Michelle BirrerMid North Coast, NSW

  • Verified customer

Too easy!

published

The whole process from pick up to drop off was very simple and easy. The trailer was great for my needs and the job was done within the timeframe because of the quick service.

1 comment
Move Yourself Trailer Hire
Rob C.Move Yourself Trailer Hire

Great to hear, thanks for the glowing review.

Review collected in partnership with Move Yourself Trailer Hire

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  • Verified customer

range was great

published

Need more time options E:G 4 hour brackets
overall service was great just living in the country and distance is a little bit further so the choice of more hours of gives you more time without going overboard

1 comment
Move Yourself Trailer Hire
Rob C.Move Yourself Trailer Hire

Hey Stephen, thanks for your feedback. We're looking into giving people more flexible hiring hours in the future, we definitely hear you. Thanks again.

Review collected in partnership with Move Yourself Trailer Hire

Ryan B.

Ryan B.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Fast, Easy and great price!

published

Booking was quick and easy. The pick up was a breeze with the servo staff the trailer was in great condition and the price was really affordable! Highly recommend to anyone looking to hire a trailer.

Review collected in partnership with Move Yourself Trailer Hire

  • Verified customer

great product, have used the car trailers many times now.

published

I process all my bookings online - so easy.
have had to call customer service before - very friendly and super helpful.
Plenty of locations to select from and trailers i have had always seem to be in good condition .

1 comment
Move Yourself Trailer Hire
Rob C.Move Yourself Trailer Hire

Glad to have you as a customer Matthew, we'll see you next time!

Review collected in partnership with Move Yourself Trailer Hire

  • Verified customer

So convenient

published

Online booking process was very good. All went smoothly at pick up. No hidden extras. Vehicle (Ute with cage) was as described and in good condition. The tyre jack was missing but reported to staff and noted on form and there were no issues

1 comment
Move Yourself Trailer Hire
Rob C.Move Yourself Trailer Hire

Glad to hear, and thanks for the heads up on the missing Jack.

Review collected in partnership with Move Yourself Trailer Hire

Joe Pritchard

Joe PritchardSouth East Queensland, QLD

  • Verified customer

Quick & easy

published

Great service & flexible payment options.
Quick and easy phone booking for last minute house move.
Hire extention with no problems.
Trailer is maintained well.
Qaulity hire service.
Will definitely have to use the 'Move Yourself' trailers in the future.

1 comment
Move Yourself Trailer Hire
Rob C.Move Yourself Trailer Hire

Awesome stuff, thanks for the kind review.

Review collected in partnership with Move Yourself Trailer Hire

Andrew R

Andrew RSouth East Queensland, QLD

  • Verified customer

Kiosk service

published

Used it to move some furniture was perfect size for what I needed to do maybe could of used the next size up .. Don't book unless you plan to pick it up at that time I lost an hr on the hire cause we were late picking it up so it dosent count from when you collect

Review collected in partnership with Move Yourself Trailer Hire

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Christopher Ryan

Christopher RyanSydney, NSW

  • Verified customer

Pretty good service - lots of locations and reasonable hire costs.

published

Being asked to deal with MYTH through an impersonal computer monitor was a little daunting at first. But the gas station attendant was very helpful as was the one when I returned the vehicle. I rented a ute. It was pleasantly well equipped with A/C cruise control etc. The suspension was bouncy compared with my Merc. The ute hadn't been washed for quite a while. It did the job though. Good work MYTH!!

1 comment
Move Yourself Trailer Hire
Rob C.Move Yourself Trailer Hire

Review collected in partnership with Move Yourself Trailer Hire

Juls

JulsSouth East Queensland, QLD

  • Verified customer

trailer hire

published

Im a happy & satisfied customer.
I returned the trailer a few hours late yet no extra charged to me.
Its very easy process through online & no required bond.
The touch screen kiosk is very interactive too.

1 comment
Move Yourself Trailer Hire
Rob C.Move Yourself Trailer Hire

Thanks for the 5-star review, Juls!

Review collected in partnership with Move Yourself Trailer Hire

  • Verified customer

Good Service but has faults

published

Hired trailers numerous times. Don't look to be very well maintained and could do with a fix up. The tray of the trailers ive hired are always dirty with junk left over from the previous person. Yesterday I tried to Hire a trailer. It wouldn't go onto my car due to the connection part of the trailer. very inconvenient as I had to go and find another trailer to hire (Which I was successful). I cancelled the booking due to the damage from the previous user. I trust they will refund the money shortly.

1 comment
Move Yourself Trailer Hire
Rob C.Move Yourself Trailer Hire

Review collected in partnership with Move Yourself Trailer Hire

Mark Wilson

Mark WilsonPerth, WA

  • Verified customer

Simple Process

published

Very simple online booking and the e-kiosk was also simple to use to collect the trailer from a service station. The hours of operation made it very convenient to book a suitable time.

Review collected in partnership with Move Yourself Trailer Hire

eva tunuafu

eva tunuafuSouth East Queensland, QLD

  • Verified customer

Good quick and easy

published

Good service even when I took trailer back 3 days late. The fee was reasonable for late fee.
I had no problems it was straight forward when booking online to picking up trailer.

Review collected in partnership with Move Yourself Trailer Hire

Judith White

Judith WhiteGreater Melbourne (Outer), VIC

  • Verified customer

Simple and Organised

published

Easy to register on pick up and drop off.
Good assistance given if help needed.
Well priced / good rates
Cage Trailer was easy to use and in good condition. Trailer plug and ubolt supplied too

1 comment
Move Yourself Trailer Hire
Rob C.Move Yourself Trailer Hire

Thanks for leaving us a review, Judith!

Review collected in partnership with Move Yourself Trailer Hire

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Janet Hadow

Janet HadowVictoria

  • 2 reviews
  • Verified customer

Horse float hire

published

Very easy process and hassle free to book a float however when we arrived to pick up float it had a flat tyre. We were told that if it couldn't be pumped up then we couldn't take the float.

Review collected in partnership with Move Yourself Trailer Hire

hermi1

hermi1Sydney Surrounds, NSW

  • 5 reviews
  • 1 like
  • Verified customer

Easy booking and pickup process

published

Booked a trailer to assist with a move. The Booking system was Easy to deal with, customer service was great when booking needed amending. We were late to drop back and late rates were very reasonable

1 comment
Move Yourself Trailer Hire
Rob C.Move Yourself Trailer Hire

Thanks for sharing your experience with us.

Review collected in partnership with Move Yourself Trailer Hire

Chrys

ChrysGreater Melbourne (Outer), VIC

  • 16 reviews
  • Verified customer

Simple easy and convenient trailer hire.

published

I picked up a trailer from BP Warrnambool that I had pre-booked online. The booking and pickup processes were simple and easy to complete and the staff at BP were very helpful. The trailer was in great condition and performed well. As I booked online there was no bond/deposit required. I look forward to using Move Yourself Trailer Hire again. It worked out 10% cheaper to book online rather than in the store.

1 comment
Move Yourself Trailer Hire
Rob C.Move Yourself Trailer Hire

Great to hear, and thanks for the glowing review Chrys. For a limited time, we're offering 10% off trailers pre-booked over the phone as well, so it definitely pays to book ahead.

Review collected in partnership with Move Yourself Trailer Hire

Anthony Wood

Anthony WoodMetropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Quick and easy - pretty happy as a first time user

published

The online systems were simple to use, and the attendant at the petrol station was quite helpful too (coped well with my dumb questions). Will not hesitate to use again next time.

1 comment
Move Yourself Trailer Hire
Rob C.Move Yourself Trailer Hire

Great to have you onboard Anthony, thanks for the kind review.

Review collected in partnership with Move Yourself Trailer Hire

  • Verified customer

its a great idea

published

The experience was good except for when we returned the trailer.
Some courier vans were parked in the spot and we had to wait around while they finished chatting and moved so that we could park the trailer.

1 comment
Move Yourself Trailer Hire
Rob C.Move Yourself Trailer Hire

Oh, that's a pain, sorry to hear. Now I know why all my parcels take so long to get delivered...

Review collected in partnership with Move Yourself Trailer Hire

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