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18 questions from our users

Ngen S.

Ngen S.asked

Where are from this milk product?

1 answer
Munchkin
Catherine P.Munchkin

Hi Ngen. Please contact us at [email protected] for further information on our products. Warm Regards, Munchkin


Andrea S.

Andrea S.asked

Stage 2

Hi Ive been using stage 1 with no problems but since Ive started my daughter on stage 2 she is having hard, irregular bowel movements. I have ruled out other causes that has led me to this conclusion. Is there anything in the ingredients that could be causing this?



1 answer
Munchkin
Catherine P.Munchkin

Hi Andrea. Thank you for reaching out, please contact us at [email protected] so we can further look into this. Warm Regards, Munchkin


Enoka Perera

Enoka Pereraasked

how can I order some samples of this product? Want to swap the baby formula Aptamil to Munchkin.

1 answer
Munchkin
Catherine P.Munchkin

Dear Enoka. Thank you for your interest in Munchkin Grass Fed. At this point in time we do not currently sample our Munchkin Grass Fed Range.
Please feel free to reach us at cservau@munchkin if you have any further questions.
Warm Regards, Munchkin


richie.hayward

richie.haywardasked

I bought this formula and the bottle had no spoon or scoop in it very disappointed for first time tying this product. Am I missing something I checked everywhere can’t see any scoup



3 answers
Raj
Raj

Might be digged inside the formula. If not just be random, we always got a spoon inside

richie.hayward
richie.hayward

We even tried shaking up the can to hear if anything I think I just got unlucky jackpot of a container with no spoon :(

Munchkin
Kate O.Munchkin

Hi Richie,
It is likely that the scoop has travelled to the bottom of the can during transit.
If you still are unable to locate it email our customer service team on [email protected] and they will be able to organise a replacement for you.
Warm Regards
Munchkin


marieml

mariemlasked

Does your formula contain lactoferrin?

1 answer
Munchkin
Catherine P.Munchkin

Hi marieml. Thank you for reaching out to Munchkin.
Our Munchkin Grass Fed formulas do not contain lactoferrin.
Ingredient and nutrition information can be found on www.grassfed.com
Please do not hesitate to contact us at [email protected] if you have additional questions.
Warm regards, Munchkin


RBK

RBKasked

I recently purchased 3 cans of level 1. I’m not seeing any spoons in the can. Can you advise where to find the spoons?

1 answer
Munchkin
Kate O.Munchkin

Hi RBK,
The scoop for Munchkin Grass Fed is located in the foil seal (not on the little clip on the inside of the lid).
If you are still having trouble locating the scoop please reach out to our customer service team on [email protected] and they will be able to help resolve this.
Warm Regards
Munchkin


razanmahbub

razanmahbubasked

Stage 1

Hi my 2 weeks old bub is having it for 1 week now, having side effects with diarrhea, can you please advise which type of casein protein being used A1 or A2? Thanks

1 answer
Munchkin
Kate O.Munchkin

Hi Razanmahbub,
we would love to chat with you further about your little ones feeding, please email us on [email protected]
Warm Regards
Munchkin


Kate

Kateasked

Just wondering if this formula has any added probiotics in it, to help establish babe’s gut health?

1 answer
Munchkin
Kate O.Munchkin

Hi Kate
Munchkin Grass Fed contains prebiotic fibres (oligosaccharide and fructooligosaccharide) to support the digestive system. Prebiotics act as a fuel for healthy gut bacteria to grow.
If you would like more information about our products, please feel free to contact our Customer Satisfaction Team at [email protected]
Warm Regards
Munchkin


Correne

Correneasked

Stage 2

Hi,
My son had a severe reaction to the Stage 2 formula. I was just wondering if there is casein in the ingredients?

1 answer
Munchkin
Kate O.Munchkin

Hi Correne,
We would love to look into this for you. If you could please email our customer service team on [email protected] our friendly representatives will be able to help you with your ingredient question and any feeding recommendations.
Warm Regards
Munchkin


Julie

Julieasked

Hi, is it similar taste to breast milk? I don’t want to give up on breastfeeding, just want to add on for my baby. If it’s too sweet or taste better, my baby might stop breastfeed

2 answers
Elleni C.
Elleni C.

Hi, I didn’t try my breast milk so I have nothing to compare it to. It doesn’t taste too bad though. My daughter still drinks it :)

Julie
Julie

Breast milk doesnt taste good :)) i don’t like the after taste. By the way why this formula is so popular overseas but I asked my midwife and Plunket nurse, no1 have heard about this formula. I live in nz.


Nicola S

Nicola Sasked

Stage 1

What is the ratio of Casien to Whey in Stage 1 of the formula?
Many Thanks

1 answer
Munchkin
Kate O.Munchkin

Hi Nicola,
The Whey to Casein ratio for Stage 1 is 60% to 40%
Warm Regards
Munchkin


Thu Trang H

Thu Trang Hasked

Pls tell me the right temperature of water to use when making the milk. Thanks

1 answer
Munchkin
Catherine P.Munchkin

Hi Thu Trang H. Please contact us at [email protected] so we can assist you further with your query. Thanks Munchkin


Mommy009

Mommy009asked

Hi I have 9 month old baby..I have plan to start munchkin grass fed formula...but he is very picky with what he likes and I have tried many formulas before whose boxes have gone to waste. Is there any way I can receive a free sample to test out the product before buying a whole box?

2 answers
Munchkin
Catherine P.Munchkin

Hi Mommy009. Thank you for your question. At this stage we do not have samples available. Please join our social media profiles to keep up to date with any news on sampling, promotions. Kind regards, Munchkin.

Mommy009
Mommy009

Hi. Thanks for answer...


Moni.j

Moni.jasked

Hi, I was wondering if any mum's or dads out there who have tried this formula on newborn Bub? Due to low milk supply I've had to supplement with formula & my little man is very unsettled wondering if this formula might be a bit more gentle on the tummy? Thanks, Monique.

1 answer
Munchkin
Catherine P.Munchkin

Hi Moni.j. If we can be of any assistance, please feel free to contact Munchkin at [email protected]. Thanks Munchkin


MummaP

MummaPasked

I seen someone posted they got a tin for free and bought the dispenser. Just wondering what the dispenser looks like and where I could get one from please?

2 answers
Preggo L
Preggo L

I got the tin for free from the Baby Expo when I was down in Melbourne earlier this year but you can buy them at coles....I actually bought the dispenser at a local shop where I go called Padstow Food Service in Padstow (near Bankstown) not sure if the dispensers are availble at coles or not. Actually Padstow foods sells the Munchkin Grass Fed Formula as well.

Munchkin
Kate O.Munchkin

Hi MummaP
Thank you for your question! Our Munchkin Formula Dispensers can be found at Toys R Us (see link below)
https://www.toysrus.com.au/munchkin-formula-dispenser-assorted/
Please dont hesitate to contact us if you have any further questions.
Warm Regards
Munchkin


Jp8

Jp8asked

Is the soybean oil used in your formula genetically modified?

1 answer
Munchkin
Kate O.Munchkin

Hi Jp8
Thank you for contacting us in regards to Munchkin Grass Fed.
Our cows are never fed anything containing GMOs and our canola and soy oils are GM-free.
Kind Regards


Concern mom

Concern momasked

I have questions for your product;

1. I saw in the ingredients consist of skim milk. Does it mean you remove all fat from the milk and become skim milk? Because what i ever searched skim milk is bad for people.

2. Also mention Other ingredients i.e. Vegetable oil, contains milk, fish and soybean ingredients.
Are those ingredients organic or GMO free? Or it just your cows are GMO free?

I am concerning about this because i want to feed my baby with your product.

1 answer
Munchkin
Kate O.Munchkin

Hello
Thank you for taking the time to send us your question

Please read below;

1. I saw in the ingredients consist of skim milk. Does it mean you remove all fat from the milk and become skim milk? Because what i ever searched skim milk is bad for people.

Skimmed milk is one ingredient, but there also is whole milk and whey protein from milk. All of the ingredients used in Grass Fed Infant Formula are there to ensure healthy growth of infants with a balanced nutrient profile that is also required by the government.

2. Other ingredients i.e. Vegetable oil, contains milk, fish and soybean ingredients. Are those ingredients organic or GmO free? Or it just your cows are GmO free?

The milk used in the formula is GMO free.

I hope you find the answers to your questions satisfactory.

Kind Regards


Kashlyn

Kashlynasked

Hi I just want to know what the Whey:Casein ratio is? Thank you.

2 answers
Mumma Says So
Mumma Says So

I actually can't see this information on the can but you can access all the claims and ingredients on the website www.grassfed.com
Hope this helps

Munchkin
Catherine P.Munchkin

Hi Kashlyn. Thank you for contacting us about Munchkin Grass Fed. The whey to casein ratio is 63%/ 37%.
Warm regards
Munchkin


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