??!

46 questions from our users

steve s.

steve s.asked

mesurements queen and king sizes



No answers

Debra

Debraasked

Can we bout a pillow case over the bamboo pillow?

1 answer
jenncorb
jenncorb

Yes I always used the pillow with a pillow case. Sometimes put two on. :)


paora

paoraasked

Does anyone else realise that the queen mattress topper is too small for a standard queen size mattress?



No answers

Ruth

Ruthasked

How often should I replace my pillows and mattress topper?

1 answer
Work to travel
Work to travel

Hi there, I don’t use a mattress topper as I have a fantastic mattress so I can’t anser that. But a good well looked after pillo lasts me 2-3 yrs


Tabby P.

Tabby P.asked

I have had my bamboo pillow for about 8 month and its hard and I don't know how to soften it up so its not hard! How do I get my pillow to be soft so I can sleep with it? I looked up that you can put them in the dryer for a little bit, and I've tried that but it only helped for like two nights so what do I do to get it soft??

1 answer
Della dyble
Della dyble

I bought two of them absolute crap ! I ended up cutting mine open to remove some foam as they went rock hard
Every day, i was stunned to find even scraps of paper inside the pillow with the foam, not impressed after reading some
Of the reviews that apparently the only thing bamboo is the pillow cover itself and even then its not all bamboo.




Lesley S

Lesley Sasked

Is it ok to put a pillow case on the bamboo pillow?

1 answer
DE
DE

Yes. they recommend it to keep it clean - you can use it with or without the cover it comes with. I use it with the cover it comes with AND a large king size pillow slip over the lot and then change my outer pillow slip each week.


Debbie R

Debbie Rasked

i have had my bambillo pillows now for 18 months and they have started to go flat as soon as I lay down on them, can i restore them?

2 answers
Roslyn
Roslyn

I doubt you could restore it but just give is a good shake and see if that helps.

Debbie R
Debbie R

I have had customer service call me and they say to pull apart the fibres in the pillow and allow to sit for 24 hours before i use it. I have given that a try and keep everyone posted.


Bea

Beaasked

Do I suppose to put a pillow case on my bamboo pillows?

1 answer
Samantha1
Samantha1

You would always need to put a pillow case on a pillow. But irrelevant anyway with the bambilo - After what I experienced when using the pillow, I believe it is so highly toxic, the best place for it is in the bin.
Everyone, please beware of this pillow!


Sheila

Sheilaasked

Can you use electric blankets under bambillow toppings.
What are the actual ingredients of a memory foam mattress?

2 answers
Sheila
Sheila

Please answer my question about bambillow and electric blankets.

sheeds
sheeds

I did without a problem. My electric blanket was underneath the mattress protector


Kassyharper

Kassyharperasked

My bamboo pillow is hard how do i get ot soft any suggestions?

6 answers
sheeds
sheeds

I don't know, they are too hard & I don't use it because of that

BBB
BBB

Have no suggestions except to throw it away.

Simonsays
Simonsays

Stop drooling on it


NeeNee

NeeNeeasked

is it ok to put a standard pillow case on my Bamboo pillow?

1 answer
Corina70
Corina70

You can but apparently you won't be able to mould them properly, also queen size pillow cases are 19.99 and king size are 24.99.....hope this helps


Fran

Franasked

Love my Topper but I now have an ongoing sinus problem. There must be something I can do about the smell? I haven't spoken with my normal voice in weeks and only difference in my life is the topper!

[email protected]

1 answer
Glenys S
Glenys S

I get dry eyes when sleeping on it and think it is the cause as I travelled and had no problems until I came back after a month. The first night back and it started again. But I love my pillow!!!!


tim cavanagh

tim cavanaghasked

can the bambillo pillow be washed and put in a dryer?

3 answers
Maz
Maz

Sorry Tim, I don't know. I bought the mattress topper and got 2 free pillows but they are so high I couldn't sleep on them without getting a sore neck.

Lucy
Lucy

I gave the pillow the flick as it was to stiff so I no idea about washing it!

Maz
Maz

Hi Tim, I just checked my instruction label and it says it can be washed gently by hand but DO NOT put in the dryer


Hope

Hopeasked

I've only had mine a month and it's already flat and hard to sleep on how can I fix this?

2 answers
Balu2u
Balu2u

I'm not sure. I fluff it up like any other pillow and it's back to normal.

Sessy
Sessy

Put it in the dryer low heat for a couple of minutes


deb

debasked

Can you use an electronic blanket, with the matters topper?

2 answers
Maz
Maz

No....not recommended

donaanod
donaanod

Why is it not recommended?


CAROL

CAROLasked

I purchased the pillow & the smell of the memory foam caused wheezing? Will the smell fade away?

2 answers
Yvonne T
Yvonne T

Yes the smell goes away. If you can hang the pillow on the clothes line for a day. I suffer from asthma & it doesn't worry me now.

Lee
Lee

Yes, it does go away, I covered with another pillow case for the first week, I used the European pillow cases to cover it. It did smell horrible the first night, but it goes away.


Sandrini

Sandriniasked

I bought 2 bamboo pillows two days ago. One of them is not fluffing up. How can I get it to fluff?

2 answers
moooooooo
moooooooo

take it out of the cover and punch it a few times and just leave it for a few days. It took ages for mine to take shape, but i use them as cushions as they are crap as pillows. Send it back if it doesn't meet your expectations - i should have.

Kaylaleesalas
Kaylaleesalas

You heard the dryer works for just a couple minutes it will fluff it up. That's what the consultant told me today


Suspect Q

Suspect Qasked

I have a queen and king size bamboo pillows. The king one has a zipper to remove the case, but the queen does not. How do you wash if you can't remove the case?

3 answers
PKplay
PKplay

My Queen size has a zip. It was purchased from the TV Shop. But they are over rated, my head gets extremely Hot.

PKplay
PKplay

My Queen size has a zip. It was purchased from the TV Shop. But they are over rated, my head gets extremely Hot.

Suspect Q
Suspect Q

Mine was purchased at Sam's Warehouse. It does get hot, but I sleep better with this pillow than any I have ever tried and I have tried a lot.


Madih

Madihasked

My new bamboo pillows are hard on my neck and head even after lots of fluffing. I feel like I've slept on a bd. How do I fix this or did I waste my money?

3 answers
Debs
Debs

You wasted your money, these are NOT good

PKplay
PKplay

Waste of money!

John
John

Oh that is too bad, it works great for me. Try using just an edge of the pillow and working inward as you use it over time. It gives excellent support once you get attuned to it. Don't give up!


Spera

Speraasked

I would like to know about the Bambillo Mattress topper? I'd also ask why they hide their price?
I cannot find any information or reviews other than their website.

1 answer
jovisions
jovisions

I'd like to know exactly the same things (+ more):
1) How much do they cost for a QS (why don't they just show the price on their website)?
2) Has anyone here been using one (what is your review of how comfortable they are)?
3) Is the Bambillo Mattress Topper overheating to the body (like the pillows can be)?
Thank you!


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