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Reviews

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(57)
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  • Transparency
    4.5 (108)
  • Customer Service
    5.0 (4)
Bettym

BettymGreater Melbourne (Outer), VIC

Literally a life saving decision.

published

I was in serious financial difficulty. From the very first point of contact i felt great relief. I can't express enough how much i appreciate eveything you have done for me.



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Suzanne

SuzanneGreater Melbourne (Outer), VIC

This is a life changer!

published

I was in approx $70,000 of debt and couldn't see a way out, always paying my debts on time but leaving me with absolutely nothing, so I decided on my budget! Soon as my consultant explained what they could do for me I broke down and cried with relief! With no bankruptcy to my name phewwww, consolidated my repayments, spoke to my lenders and organised one monthly payment and I have a weekly wage and nooooo stress! I absolutely love it, I will continue to use it even when my debts are finished, thanks guys, can't thankyou enough.



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Kerri P.

Kerri P.South East Queensland, QLD

This has saved my marriage

published

When we had to go through a bankruptcy, we didn’t know what to do and my husband & I were constantly fighting. Our marriage now is the best it has ever been.



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Change my life so much

published

Thanks to the great staff and service and continued help I’m a lot better off then I was over 5yrs ago and they are still continuing to give great advice and help today

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1 comment
MyBudget
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Changed my life

published

Had a hole in my wallet for years and minimal financial control and now I can see just how daft I had been and how easy it will be to fix.

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MyBudget
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Use another service

published

I was a member for five years. The only reason l used the service was because l had a gambling addiction and there was no other competitor. For regular payments once set up, it works. But for individual payments, l had multiple errors with money sent to wrong accounts at wrong dates, no apologies and poor explainations re actions and the real reason. No interest on monies in account. Also, as a casual worker, they have no way to run a budget that allows for differeing incomes. You must enter a fixed income, then annoy you over and over if you are either over or under it. They dont action complaints. Prey on vulnerable.

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Mal

MalGreater Melbourne (Outer), VIC

Tough Choices made Easy

published

The team at MyBudget have been amazing a bout how to re-arrange my life for a better long term solution. Times are tough for me now, but with their help I have now got a future.

Budgeting became my downfall, but now its my positive with control that works for me. They helped me through my negative situation every step of the way and I am now on a road of recovery.

They took great care with managing my mental health aswell, which through all the stress, allowed me to keep focus and make sure I had a positive experience as best I could.

Easily recommend them and wish I had joined them long before. Highly recommend this team and business!

1 comment
MyBudget
MyBudgetMyBudget

My budget has changed my life for the better and i have recommended then to a few of my friends

published

I have used my budget a few times in my life, but this time around, my budget have helped me with my mortgage, I am amazed how much, i have saved how much my i have reduced my mortgage is so little time. I can't wait to see where I am at by the end of the year.

1 comment
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Chris G

Chris GSouth East Queensland, QLD

Total Empathy and lack of judgement

published

The one thing that I would say about their services that is always overlooked is the total empathy and lack of judgment regarding a persons finances. As someone who was initially embarrassed about the mess I’d got myself in with my money, I found them totally non-judgemental and made me relax instantly. You can’t put a value on that because the difference it immediately made to my mental well - being was priceless. Thank you

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JCD

JCDQueensland

Gratitude

published

I wish I had come to my budget sooner. Tamara who is my online angle and Kylie who initially helped reorganise my financial life are both god sent. I was so stressed and anxious each day thinking about how to make ends meet and now I see that this won’t be something I have to deal with anymore. I am forever grateful for their kindness, understanding and support. Thank you

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Nursery280

Nursery280South East Queensland, QLD

Expectations

published

This survey is with the honest experience for me being with my budget for nearly a year.
I think this is one of the best things I have done for helping myself financially.
My budget is great and the way they have been helping me all this time I have no words to the k them .
So if you are thinking of using them help you with your budget go ahead and do it.
You will never regret.

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1 comment
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Laura

Laura

  • 2 reviews

Interested to see so many positive reviews and minimal negative.

published
1 comment
MyBudget
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Love it$

published

Wish we had done this sooner. Tamara, our main contact has been amazing!!
We have just begin with My Budget and can already see results. Can not wait to be able to have freedom again.

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1 comment
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Georgina

GeorginaGreater Melbourne (Inner), VIC

Amazing empathy and service from each and every consultant I dealt with over the phone. Very rare these days..

published

I came to MyBudget because I had a few debts that spiralled out of control. They were able to keep the wolf away from my door by setting up affordable payment plans with my creditors. I have reclaimed my life whilst still meeting my responsibilities.

1 comment
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Chelsea R.

Chelsea R.Perth, WA

Perfect people making our hard lives easier

published

The people I have used in my short experience have been absolutely amazing and made life so much easier. I would like to say a big thank you Tamara and Shane

1 comment
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Kirstie Wright

Kirstie WrightSouth East Queensland, QLD

Totally awesome so satisfied

published

I was procrastinating so badly about contacting My Budget. Once I spoke to Nick, Jade and Gabrielle I don’t know why I was. It has been the best decision I have made. The team have been so helpful and have answered way more
Questions than I ever thought of. Best decision ever.

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VIc

VIcMurray Mallee, SA

  • 2 reviews

Amazing service and outstanding support

published

The My Budget team are amazing. The team have been friendly, informative & supportive. We now have a future of savings to look forward to & a life free from financial worry. So very grateful for the time they have spent with us & how easy the team made this experience for us. Could never put into words how truly wonderful this has been for our family.

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1 comment
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Emma

Emmaadelaide

  • 2 reviews

So happy we signed up

published

We've only been with my budget for just over a week and we're already so happy with the services.
We had unexpected repairs on our car and i just called them and they sorted out the budget and sent through the money that was needed. Previously this would've stressed me out to the point of having an anxiety attack because i wouldn't know what to do or where we would get the money from. Definitely no regrets.

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Amazing

published

My budget have been absolutely fantastic in terms of getting our budget under control and we can’t wait to see what the future holds for us in twelve months as our main goal is to pay off most of our debts and to also have some savings to be able to do the things we want to do.

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1 comment
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Carly

CarlyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

My own personal financial coach!

published

Understanding, proactive and use a positive approuch. I dont fear recieving a bill now or put off opening my mail! I feel like i have a personal banker and PA, keeping me on track and organising me! Juggling life, bills and work was overwhelming until Dee and Tamara stepped in. Im so happy to be part of the mybudget family, i see light at the end of the tunnel, have reduced anxiety over credit card debt and have a plan in place to really see some positive changes to the way i spend and manage everyday life. Thank you to the mybudget team, you are so prompt, proactice, excited and positive. I know longer fear bills and budgeting. Great service!

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Questions & Answers

isabel carr

isabel carrasked

MyBudget

If you cancel your mybudget services, do you have to pay the establishment fee upfront of are you given time to pay it off?

3 answers
Emma
Emma

From what I was told at our meeting is if you decided to leave then you have to pay it off but they do a payment plan :)

isabel carr
isabel carr

Was this recently? I'm just not finding it helpful and was thinking about leaving soon, but was wondering if the 1400 establishment fee has to be paid upfront of over time. I wonder what the payment plan would be like then of that's the case. Thanks for your answer

MyBudget
MyBudgetMyBudget

Hi Isabel,

To discuss closing your account, I recommend calling our team on 1300 300 922. They will be happy to chat about how you may pay your establishment fee.

Kind regards, Peter - MyBudget

Bell

Bellasked

MyBudget

Hi
Are there any payment runs over the weekend? I made a withdraw about midnight and it’s 7pm now and I’m haven’t received any funds to my commonwealth account
Cheers

4 answers
Tim O.
Tim O.

Sadly no. The next run will be 8am Monday I think.

Bell
Bell

Thanks Tim

MyBudget
MyBudgetMyBudget

Hi Bell,

our standard payment run times in Australian Eastern Time (AET) are:

8:15am
10:45am
12:15am
2:45am
4:15am
5:15am
Monday Friday, so you will just need to factor in the local time difference.

Please let me know if you have any other questions.

Kind regards, Peter - MyBudget

Lindsay

Lindsayasked

MyBudget

If I have 2 lots of superannuation and am over 60 can I use one to pay out my credit cards.

1 answer
anthony steward
anthony steward

hi lindsay!!

happy 2020!!

best you contact MyBudget (1300 300 922) as they'll DEFINITELY be able to give you the proper advice on your financial conundrum.

regards,
anthony...

Get an answer from our members and MyBudget representatives

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