BettymGreater Melbourne (Outer), VIC
Literally a life saving decision.
I was in serious financial difficulty. From the very first point of contact i felt great relief. I can't express enough how much i appreciate eveything you have done for me.
1 comment
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SuzanneGreater Melbourne (Outer), VIC
This is a life changer!
I was in approx $70,000 of debt and couldn't see a way out, always paying my debts on time but leaving me with absolutely nothing, so I decided on my budget! Soon as my consultant explained what they could do for me I broke down and cried with relief! With no bankruptcy to my name phewwww, consolidated my repayments, spoke to my lenders and organised one monthly payment and I have a weekly wage and nooooo stress! I absolutely love it, I will continue to use it even when my debts are finished, thanks guys, can't thankyou enough.
1 comment
MyBudgetMyBudget
Hi Suzanne,
Thank you for your kind words. You really have made our day! We are so glad that we have been able to help you manage your finances and look forward to helping you achieve many more financial goals in the future! ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Kerri P.South East Queensland, QLD
This has saved my marriage
When we had to go through a bankruptcy, we didn’t know what to do and my husband & I were constantly fighting. Our marriage now is the best it has ever been.
1 comment
MyBudgetMyBudget
Hi Kerri,
That is amazing to hear! We are so glad that we have been able to help you and your partner with your finances so that you can focus on what matters to you! I will be sure to pass your feedback on to the team. ... Read more
Kind regards, Peter - MyBudget.Similar opinion? Write a review on ieatwords.com.au!
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Change my life so much
Thanks to the great staff and service and continued help I’m a lot better off then I was over 5yrs ago and they are still continuing to give great advice and help today
1 comment
MyBudgetMyBudget
Hi Adam,
You are most welcome! Thank you for your kind words. We are so glad that we have been able to help you and I will be sure to pass your thanks on to the team. ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Changed my life
Had a hole in my wallet for years and minimal financial control and now I can see just how daft I had been and how easy it will be to fix.
1 comment
MyBudgetMyBudget
Hi Raven,
Thank you so much for your kind words. We are so glad that we have been able to help! ... Read more
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Use another service
I was a member for five years. The only reason l used the service was because l had a gambling addiction and there was no other competitor. For regular payments once set up, it works. But for individual payments, l had multiple errors with money sent to wrong accounts at wrong dates, no apologies and poor explainations re actions and the real reason. No interest on monies in account. Also, as a casual worker, they have no way to run a budget that allows for differeing incomes. You must enter a fixed income, then annoy you over and over if you are either over or under it. They dont action complaints. Prey on vulnerable.
1 comment
MyBudgetMyBudget
Hi Pam,
We are really sorry to hear about your concerns. We do genuinely care and value your comments and take all feedback seriously. If you would still like assistance, I would love to organise for... Read more
one of our senior staff members to call you so that we may understand how else we may be able to help.Similar opinion? Write a review on ieatwords.com.au!
MalGreater Melbourne (Outer), VIC
Tough Choices made Easy
The team at MyBudget have been amazing a bout how to re-arrange my life for a better long term solution. Times are tough for me now, but with their help I have now got a future.
Budgeting became my downfall, but now its my positive with control that works for me. They helped me through my negative situation every step of the way and I am now on a road of recovery.
They took great care with managing my mental health aswell, which through all the stress, allowed me to keep focus and make sure I had a positive experience as best I could.
Easily recommend them and wish I had joined them long before. Highly recommend this team and business!
1 comment
MyBudgetMyBudget
Hi Mal,
Thank you so for your kind words. We are so glad that we have helped not only manage your finances but help you take control of your mental health. I have passed your feedback onto my team! ... Read more
Please don't hesitate to let us know if there is anything else you may need. Kind regards, Peter - MyBudget.Similar opinion? Write a review on ieatwords.com.au!
Karyn CalvertVictoria
My budget has changed my life for the better and i have recommended then to a few of my friends
I have used my budget a few times in my life, but this time around, my budget have helped me with my mortgage, I am amazed how much, i have saved how much my i have reduced my mortgage is so little time. I can't wait to see where I am at by the end of the year.
1 comment
MyBudgetMyBudget
Hi Karyn,
Thank you for your review. You made our day! ... Read more
We are so glad that we have been able to help you with your finances. Specifically, I am glad that our home loans team was able to assist you with your mortgage! We can't wait to see what we can achieve together in the future. Kind regards, Peter - MyBudget.Similar opinion? Write a review on ieatwords.com.au!
Chris GSouth East Queensland, QLD
Total Empathy and lack of judgement
The one thing that I would say about their services that is always overlooked is the total empathy and lack of judgment regarding a persons finances. As someone who was initially embarrassed about the mess I’d got myself in with my money, I found them totally non-judgemental and made me relax instantly. You can’t put a value on that because the difference it immediately made to my mental well - being was priceless. Thank you
1 comment
MyBudgetMyBudget
Hi Chris,
Thank you for your kind words. We are so glad to hear that you feel comfortable talking to us and that we are able to help you. I will be sure to pass your feedback onto the team. ... Read more
Kind regards, Peter - MyBudget.Similar opinion? Write a review on ieatwords.com.au!
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JCDQueensland
Gratitude
I wish I had come to my budget sooner. Tamara who is my online angle and Kylie who initially helped reorganise my financial life are both god sent. I was so stressed and anxious each day thinking about how to make ends meet and now I see that this won’t be something I have to deal with anymore. I am forever grateful for their kindness, understanding and support. Thank you
1 comment
MyBudgetMyBudget
Hi JCD,
Thank you for your review. We are so glad that we have been able to help you live a life free of money worries. I will be sure to pass your feedback onto Tamara, Kylie and the rest of the team! ... Read more
Kind regards, Peter - MyBudget.Similar opinion? Write a review on ieatwords.com.au!
Nursery280South East Queensland, QLD
Expectations
This survey is with the honest experience for me being with my budget for nearly a year.
I think this is one of the best things I have done for helping myself financially.
My budget is great and the way they have been helping me all this time I have no words to the k them .
So if you are thinking of using them help you with your budget go ahead and do it.
You will never regret.
1 comment
MyBudgetMyBudget
Hi Nursery280,
Thank you so much for your kind words. We are so glad that we have been able to help you! I will be sure to pass this onto the team. ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Laura
- 2 reviews
Interested to see so many positive reviews and minimal negative.
Second time with Mybudget (first in 2009) & I'm coming up to 3yrs.
There are many benefits and they have been great- i have even left a previous review, noting that.
However, I find myself becoming increasingly dissatisfied. I write very clear message & they are often not followed as asked. They take sometimes days to respond.
Which means I have to call, which I LOATHE. The wait times are absurd. I appreciate it is busy, but, i have on two occassions formally complained about responsiveness- suggesting a hold system that notes how long the w...Read more
1 comment
MyBudgetMyBudget
Hi Laura,
Thank you so much for taking time to provide us with feedback. We are extremely sorry to hear about your concerns, specifically, in relation to message responses and wait times. We try our... Read more
very best to service our clients as best as possible and in a timely manner.Similar opinion? Write a review on ieatwords.com.au!
Love it$
Wish we had done this sooner. Tamara, our main contact has been amazing!!
We have just begin with My Budget and can already see results. Can not wait to be able to have freedom again.
1 comment
MyBudgetMyBudget
Hi Cass,
Thank you for your review. It's great to hear that you are already seeing results! We can't wait to see what we can achieve together in the future. ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
GeorginaGreater Melbourne (Inner), VIC
Amazing empathy and service from each and every consultant I dealt with over the phone. Very rare these days..
I came to MyBudget because I had a few debts that spiralled out of control. They were able to keep the wolf away from my door by setting up affordable payment plans with my creditors. I have reclaimed my life whilst still meeting my responsibilities.
1 comment
MyBudgetMyBudget
Hi Georgina,
Thank you for your kind words. It's great to hear how much your life has changed since you started using our service. We look forward to seeing what we can achieve together in the future! ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Chelsea R.Perth, WA
Perfect people making our hard lives easier
The people I have used in my short experience have been absolutely amazing and made life so much easier. I would like to say a big thank you Tamara and Shane
1 comment
MyBudgetMyBudget
Hi Chelsea,
It's so great to hear that you have found our team to be so friendly and helpful. I will be sure to pass your feedback onto Tamara, Shane and the rest of the team! ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
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Kirstie WrightSouth East Queensland, QLD
Totally awesome so satisfied
I was procrastinating so badly about contacting My Budget. Once I spoke to Nick, Jade and Gabrielle I don’t know why I was. It has been the best decision I have made. The team have been so helpful and have answered way more
Questions than I ever thought of. Best decision ever.
1 comment
MyBudgetMyBudget
Hi Kirstie,
Thank you for your review. We are so glad that you have found our service so helpful. I will be sure to pass your feedback onto the team! ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
VIcMurray Mallee, SA
- 2 reviews
Amazing service and outstanding support
The My Budget team are amazing. The team have been friendly, informative & supportive. We now have a future of savings to look forward to & a life free from financial worry. So very grateful for the time they have spent with us & how easy the team made this experience for us. Could never put into words how truly wonderful this has been for our family.
1 comment
MyBudgetMyBudget
Hi Vic,
Thank you for your review. We are so glad that you have found us so helpful! I will be sure to share your kind words with the team. ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Emmaadelaide
- 2 reviews
So happy we signed up
We've only been with my budget for just over a week and we're already so happy with the services.
We had unexpected repairs on our car and i just called them and they sorted out the budget and sent through the money that was needed. Previously this would've stressed me out to the point of having an anxiety attack because i wouldn't know what to do or where we would get the money from. Definitely no regrets.
1 comment
MyBudgetMyBudget
Hi Emma,
Thank you for your review. We are so glad that were able to help you with your car repairs. We look forward to helping you achieve your goals and living your life free of money worries! ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Amazing
My budget have been absolutely fantastic in terms of getting our budget under control and we can’t wait to see what the future holds for us in twelve months as our main goal is to pay off most of our debts and to also have some savings to be able to do the things we want to do.
1 comment
MyBudgetMyBudget
Hi Karen,
Thank you so much for taking time to share your experience. We are so excited to be working towards those goals with you! I will be sure to pass your feedback onto the team. ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
CarlyGreater Melbourne (Metropolitan), VIC
- 2 reviews
My own personal financial coach!
Understanding, proactive and use a positive approuch. I dont fear recieving a bill now or put off opening my mail! I feel like i have a personal banker and PA, keeping me on track and organising me! Juggling life, bills and work was overwhelming until Dee and Tamara stepped in. Im so happy to be part of the mybudget family, i see light at the end of the tunnel, have reduced anxiety over credit card debt and have a plan in place to really see some positive changes to the way i spend and manage everyday life. Thank you to the mybudget team, you are so prompt, proactice, excited and positive. I know longer fear bills and budgeting. Great service!
1 comment
MyBudgetMyBudget
Hi Carly,
Thank you for taking the time to share your experience. We are so glad that we have been able to help you manage your finances and live your life free of money worries. I will be sure to pass your feedback onto the team. ... Read more
Kind regards, Peter - MyBudget.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
isabel carrasked
If you cancel your mybudget services, do you have to pay the establishment fee upfront of are you given time to pay it off?
3 answers
From what I was told at our meeting is if you decided to leave then you have to pay it off but they do a payment plan :)
Was this recently? I'm just not finding it helpful and was thinking about leaving soon, but was wondering if the 1400 establishment fee has to be paid upfront of over time. I wonder what the payment plan would be like then of that's the case. Thanks for your answer
MyBudgetMyBudget
Hi Isabel,
To discuss closing your account, I recommend calling our team on 1300 300 922. They will be happy to chat about how you may pay your establishment fee.
Kind regards, Peter - MyBudget
Bellasked
Hi
Are there any payment runs over the weekend? I made a withdraw about midnight and it’s 7pm now and I’m haven’t received any funds to my commonwealth account
Cheers
4 answers
Sadly no. The next run will be 8am Monday I think.
Thanks Tim
MyBudgetMyBudget
Hi Bell,
our standard payment run times in Australian Eastern Time (AET) are:
8:15am
10:45am
12:15am
2:45am
4:15am
5:15am
Monday Friday, so you will just need to factor in the local time difference.
Please let me know if you have any other questions.
Kind regards, Peter - MyBudget
Lindsayasked
If I have 2 lots of superannuation and am over 60 can I use one to pay out my credit cards.
1 answer
hi lindsay!!
happy 2020!!
best you contact MyBudget (1300 300 922) as they'll DEFINITELY be able to give you the proper advice on your financial conundrum.
regards,
anthony...
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MyBudgetMyBudget
Hi Bettym,
Thank you so much for your review. You are most welcome! We are so glad that we have been able to help you. I will be sure to pass your lovely feedback on to the team. ... Read more
Kind regards, Peter - MyBudget.