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JamesRichmond-Tweed, NSW
- 2 reviews
Excellent Service
Recently ordered 2 Venetian blinds just before Xmas. Arrived in very good time. The quality was very good with one issue. One of the blinds was too short. I contacted the company and they checked my order and confirmed the mistake was at their end. They re-ordered the correct size and delivered accordingly. Extremely impressed with the service and very quick response to their error. Congratulations will definitely use this company again.
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M RuthvenRichmond-Tweed, NSW
- 2 reviews
- Verified customer
Happy with all aspects
From the ease of use of the website, the speed at which samples were sent out, the range of options to choose from to make sure everything colour matches, the speed of delivery despite us ordering hours before the cut off for Xmas delivery, the helpful staff we spoke to when enquiring about delivery and the quality of the actual blinds themselves. Unbeatable in all areas. Thank you.
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Valentine
- 3 reviews
- Verified customer
Great service and product
Great service and product. I needed a bit of help figuring out the 6 roman blinds I ordered for a master bedroom so gave MyDirectBlinds a ring. Aaron was very helpful and double & tripled checked everything with production before finalising the ordering. Very happy with the end result and easy to install... Would highly recommend and use again.
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Ned
- 2 reviews
Absolutely amazing!
We recently built our forever home to turn key.
This included roller blinds. I always had my heart set on shutters. This amazing company was a dream come true for me.
Easy to measure, order and install.
I'm currently doing room by room and yes, you guessed it, they are transforming our beautiful house. I can't thank these guys enough for their quality products a d friendly staff.
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Fast Delivery, Good Price.
Good turnaround on manufacture and delivery, very reasonably priced as well but two rollers arrives damaged. I guess that could be a freighting issue but more packaging may have helped.
2 comments
It’s all good, I received my items 2 years ago and they’re working just fine. I was hoping for the $30 coupon for my comment though to order some more items. Thanks!
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anne h.Metropolitan Adelaide, SA
- 4 reviews
Beautiful results.
Wonderful product, installed ourselves. I loved the fabric in the luxe range and bought the Aspen after reviewing the free samples. Quick delivery and helpful staff especially with regards to discount of large order. Would recommend this company.
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ChrisGreater Melbourne (Outer), VIC
Great product, great service!
We ordered plantation shutters for the front of our house and they are perfect. Very easy to measure and submit details to the website where they are then made to measure. Straightforward to fit and they look great. Can't fault the quality for the price. Will purchase again for other windows in the house.
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Excellent customer service!
We had an issue with delivery. I contacted Aaron at customer support by email. He quickly responded and sorted out the problem with the freight company immediately. We are very happy repeat customers.
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Great company and product
Just wanted to say thank you for such a great customer experience. From the free samples to multiple calls just to double check items, fast to make and post them, great price and finally a fantastic product that was so simple to install! Very happy customers here, we will be ordering more from your company.
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GailPilbara, WA
- 3 reviews
- 2 likes
Would buy again!
I was quite surprised with the quality! They fit perfect and do the job they where intended for in our caravan. Good delivery time to Port Hedland Western Australia. Very affordable and after pay was a big bonus!
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JenBNortheast, VIC
- 2 reviews
- 2 likes
Great Service and Great Product
Purchased a Plantation Shutter for ensuite. Aaron was very helpful to ensure I had the right measurements and all the correct details. Shutter arrived in around 8 weeks which was as expected. I was initially concerned that the dimensions weren't right but Aaron explained that adjustments are made to allow for fitting. We installed ourselves and I would recommend two people to install but it was pretty easy. Shutter is well made and good quality. Looks Great!
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The reviewer stated that an incentive was offered for this review
fantastic blinds
ordering online was a breeze, great communication.
we're are absolutely wrapped with the easy of fitting them.
we love the colour, and the blockout works brilliant.
the blinds look awesome in the new windows.
would like to thank My Direct Blinds for their service and a
top notch product.
would definitely buy from you again.
thanks muchly, K.G.
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what a great product
I ordered a pelmet off your company a couple of weeks ago, it said i your add that it would take 4 to 6 weeks to come, to my surprise it was here last week and i put it up today. What a great quality pelmet i received, great fabric and workmanship, looks great. we will be telling everyone about your great company and quick service, thanks again, Alby and Tanya.
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Matt H.Sydney, NSW
Great Curtains
Thanks for the response and explanation- as well as the quick turnaround once the material arrived.
They look amazing and finished off our renovation brilliantly
Matt
After reading all of the reviews online and doing our research - we placed an order for one set of curtains on 18 August - and have heard nothing since - no update or contact. Seriously unimpressed!
1 comment
Sandra B.My Direct Blinds
Hi Matt, our soft furnishings have slightly higher lead times compared to our other blinds, it is still approx. within the estimated & advertised lead time, but is definitely taking longer than they u... Read more
sually take and for that we're terribly sorry however we did actually give you a call on the 22nd of August to let you know that the fabric you have chosen was on back order with our supplier. The call was to notify you that although the ETA was within the lead time, we also wanted to give you the option to switch or cancel the order as ETA's can change and it is not guaranteed to arrive on the ETA. The fabric has come in on the 24th Sept, which is right on the ETA but has been delayed in transit to us.Similar opinion? Write a review on ieatwords.com.au!
JulesPIvanhoe
- 3 reviews
Excellent day night blinds. Easy installation.
Great customer service, quality and value. Samples helpful and quick delivery. Easy installation .
Would highly recommend my direct blinds. Quick delivery to queensland. Great value and quality +++++
Very happy customer.
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JuliaGriffith
- 4 reviews
- 1 like
Inexpensive and excellent quality.
The 8 roller blinds I ordered look beautiful and fit perfectly. I recieved patient and helpful advice from Aaron and his staff including suggestions on colours, advice on measuring and choice of fabrics and shutters. I expect the shutters in a few weeks which I intend installing myself. Highly recommend My Direct Blinds for products that are affordable and of the highest quality.
October 28th 2022 Update: Update on Shutters
I recieved my shutters recently and fitted them last week. Thanks to the measuring advice from Aaron at the time of ord...Read more
ering, they fit perfectly. I YouTubed "Plantation Shutter installation Australia" for visual demo on installation which also helped enormously. My shutters came with fixing screws and i purchased shims from Bunnings. A couple of packs of 1.5mm shims did the job for two sets of shutters fitted to out of plumb windows. The main thing is to get the frame as level as possible and try not to rush. Also dont forget to use the hinge spacers and also make fine adjustments to the hinges to level off the shutters when hanging them in the frame. I have basic DIY skills and managed the fitting process on my own, so dont be afraid of having a go at installation. It makes them an affordable and attractive option. Lastly, the shutters are of excellent quality and look lovely. Big thanks to Aaron.Similar opinion? Write a review on ieatwords.com.au!
Jane BarrattWide Bay-Burnett, QLD
- Verified customer
Love my shutters. Great quality, easy to install and fabulous customer service from Aaron.
The website made it so easy to choose the correct shutter style and sizes. One shutter was damaged in transit so they replaced it as part of their policy without me even having to ask. Aaron was very responsive to emails and phone calls. Absolutely love the shutters. They have transformed the house, make it look stylish and no more Venetian blinds flapping in the wind. We installed them ourselves and they were quick and easy to install. Have recommended My Direct Blinds to numerous friends who have asked where we got the shutters from. Top quality, great price.
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Review collected in partnership with My Direct Blinds
Rach
- 2 reviews
The best window products I’ve bought for me new house can wait to order more highly recommended thanks team
Fantastic buy and the sizing was perfect looked at a lot of online blind companies before choosing mydirectblinds. The website was easy to use, the selection of fabrics were just what we were looking for and made it easy to pick. Once we placed the order,I received my email to confirm the details. Order was then manufactured and delivered well within the specified timeframe. Installation was easy, we will be back when we finish more Reno’s and using Afterpay made it even less stressful.
1 comment
Sandra B.My Direct Blinds
Hi Rach,
Glad to see everything is fitting perfect, that's what custom made blinds are for :) We're happy to hear your feedback regarding the website and fabric selection. We also offer ZipMoney whic... Read more
h offers up to $6000 of interest free credit whereas AfterPay is limited to $1000.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Alisia CameronWide Bay-Burnett, QLD
- 2 reviews
- 1 like
- Verified customer
Great experience
We were hesitant to order, as we were worried about them being 'cheap and nasty', but I'm glad we did. Free samples made it easy to find the right colour/material, and the end products are true to the samples. Measuring them up was an easy process, and while we waited over a month for them we don't really mind as the blinds are excellent quality. Having ZipPay as a payment option was good as well. We bought three different types of blinds - roller blinds, vertical blinds that sit inside a window frame, and vertical blinds that hang above the f...Read more
rame, and they were all relatively easy to install, although it would have been good to have installation instructions included in the package instead of needing to go searching on the website. Postage was expensive, which almost put me off buying from this company, but overall we saved money buying from My Direct Blinds.2 comments
Sandra B.My Direct Blinds
Hi Alisia,
We like to pride ourselves on the quality of the products - from the components and the fabrics we work with. We use quality fabrics from reputable companies like SHAW which are GreenGuard... Read more
certified, PVC & Lead Free. As well as Australian engineered components from SUNBOSS. We make sure to only use up to date manufacturing methods such as machine cut tables that utilise ultrasonic and crush cutting.All good - they were worth the wait! We can't wait to order again; we still have 7 windows and 2 doors to cover. :)
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The reviewer stated that an incentive was offered for this review
Custom cut blinds
Blinds are great! Fit perfectly into windows and were easily installed by 1 person. great quality and colour was as expected. Would definately order them again for future blind needs
1 comment
Sandra B.My Direct Blinds
Hello,
Thank you for the kind feedback and we're pleased to hear you are happy with the blinds and installation process. ... Read more
Thanks MDB TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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Questions & Answers
Annetteasked
Hi, what’s the delivery for 1 x shutter, size is aprox 1500x 1200 drop
Thanks Anette
1 answer
Sandra B.My Direct Blinds
Hi Anette,
The shutters take between 7-10 weeks to come in and we charge a flat rate $36 (or $46 for signature required) delivery per order.
Thanks
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Sandra B.My Direct Blinds
Hello could you please contact us at [email protected] with regards to your issue as we're not sure if we're currently in liaison with you. We try our best to package the items and have a ... Read more
very low incident rate. Sometimes there are even large awnings that are on very thick tubes that are bent in transit so if the carriers mis handle the package unfortunately no amount of extra bubble wrap or cardboard will help in these cases but our items are fully insured from damage during transit. Thank You