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Robot Vacuum Cleaners Buying Guide

Our buying guide will explain which type of robot vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

2.7

77 reviews
5
(13)
4
(13)
3
(10)
2
(17)
1
(24)
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Reviewer Photos & Videos

Mykal

Mykal

  • 2 reviews

Awesome!

published

Awesome little robotic Genie cleaning up when i don't have the time to.
good suction for little bits and pieces I might miss.
Good battery Life and good conversation starter!
anyone would enjoy this awesome ability to leave the house and clean at the same time.
I would recommend this product to just about anyone, old young its awesome in anyones eyes!
run down to your local store and get on for yourself ASAP!

Date PurchasedJan 2018
James

JamesMill Park

It has problem at battery

published
Date PurchasedDec 2017
Katarzyna

KatarzynaWantirna

  • 7 reviews
  • 12 likes

RIP

published

Initially I considered this a great purchase.
Set and forget - get home and your house has been vacuumed.
Within approx 6 months of purchase things took a turn for the worse.
• It would give off random alerts (talking) in the middle of the night- creepy when living alone.
• Suction wasn't as efficient- even with regular cleaning and replacing the sweeper parts.
And in its final days it stopped recognising it's charging station, when manually placed on it wouldn't charge.
Expensive experience. RIP Genie.

Date PurchasedNov 2016
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Cruelty free

Cruelty freeMelbourne

  • 13 reviews

WARNING - Do Not Purchase

published

Products worked amazing for one month. Cleaned the floor and even mopped. However, the robot stopped working after one month, and this seems to be too frequent a theme in consumer reviews. I contacted the manufacturer, on multiple occasions... not one single response. I have since googled this company and found out that no one ever gets in contact with them. Here is the link to the User Guide who shows them as a company called "b direct" - https://assets.kogan.com/files/usermanuals/BDT-0101415a.pdf. If you type in b direct on product review, you will find not one happy customer. Do not waste your money.

Date PurchasedDec 2017
rb8

rb8South East Queensland, QLD

  • 7 reviews
  • Verified purchase

Get what you pay for

published
Date PurchasedDec 2017
Tam

TamCairns, Queensland

  • 37 reviews
  • Verified purchase

Love the mygenie robot vacuum!

published

This robot is so helpful, it vacuums and mops well. I tested by vacuuming with my dyson after it had finished and the dyson picked up an extra half a fingernail of fluff, so nearly comparable. It is cute to own too as it has it’s own logic as it works its way around the room. I use the fast mopping action for a better clean and it works well. It’s been so good to have ‘someone’ else doing the vacuuming and mopping! It’s quieter than the dyson, and much cuter :D

Date PurchasedDec 2017
Gary A

Gary AAU

  • 4 reviews
  • 5 likes

Only 3 months old if that went haywire after beginning to playup gradually getting worse

published
Date PurchasedSep 2017
catty

cattyTasmania

Life changing

published

I love my new My Genie ZX1000. So far it has lived up to expectations vacuuming and mopping. It has found its docking base to recharge. I haven't worked out how to turn the UV light on, it doesn't seem to tell you in the instructions but otherwise I've managed to use all functions. I'd recommend picking up mats with thick piles, it gets onto them but struggles but is a whizz on my wood floors. Large dustbin coped with my whole house and all my cats fur and enough suction to suck up larger garbage items.

Date PurchasedJan 2018
MD

MDGreater Melbourne (Outer), VIC

  • 3 reviews
  • 3 likes
  • Verified purchase

Can not recommend

published
Date PurchasedDec 2017
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john

johnSydney Surrounds, NSW

  • 12 reviews
  • 1 like
  • Verified purchase

Robotic vacuum cleaner

published
Date PurchasedNov 2017
Lisa M

Lisa M

  • 2 reviews
  • 2 likes

Excellent little helper

published

I bought my Genie not knowing what to expect. We have just built a new low level home tiles and carpets and my best little friend makes light work of vacuuming. I close the door to a room and let Genie(I call him George) do all the work.Then I manually move him from room to room and presto the house is clean of dust.

Date PurchasedAug 2017
Anita P

Anita PGreater Melbourne (Inner), VIC

  • 4 reviews
  • 2 likes

Great for in between cleans.

published

So here's my verdict after using 'Steve' for about a week or so... (yes my daughter named him Steve

Date PurchasedNov 2017
nowalst

nowalstNewcastle

Immediate Error Code 08 upon connection

published

Not happy with buying something and immediately error codes due to faulty battery. The instructions etc sound wonderful and would be of great use, but it charges for 5 seconds then error code 08, obviously fault with the battery and possibly a regular issue that after contacting place of purchase was told..."BAD LUCK" contact manufacturer... Awaiting response from manufacturer.

Date PurchasedSep 2017
Sally

SallyWallaroo

Its perfect for me

published

Untill the universal wheel & housing dissintigrated I was very pleased with the performance.Please send me the part as I miss using it.Made my life easier.As I can not use a conventional vaccum cleaner as I have a fractured spine.Having a dog t icleans up loose hair and fluff .

Date PurchasedJun 2017
  • Verified purchase

Step up from my last one

published
Date PurchasedOct 2017
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Pdy

PdyCanberra

Good value for money

published

We’ve had our Genie for over six months and found it very functional. We have two kelpies and two cats and found our Genie picks up heaps of dirt, hair and other small bits form our tiled floors with medium sized mats. Genie works it’s way around our rooms methodically though stops because it’s gotten stuck under the furniture, it’s full or the cat has confused it’s sensors (it doubles as an expensive cat toy!). The down side is the manual doesn’t help with how to get the best out of your machine and it finds it hard to find the docking station to recharge before running out of power. All in all it is great value for money.

Date PurchasedJun 2017
CMAJ

CMAJAU

  • 12 reviews
  • Verified purchase

Don't expect a lot

published

Has many functions with remote, but not in manual, so you basically have to guess what they are for. It's not great at picking up fine rubbish, but ok with hair. It's low enough to get itself under furniture but it does tend to climb onto furniture legs and get itself stuck. Not as good as the iRobot or Roomba. It has lots of trouble getting itself home to recharge

Date PurchasedFeb 2017
Page 4 of 4
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Questions & Answers

kacee

kaceeasked

I have a ZX2000 and want to know if I can get replacement parts somewhere in Australia.

4 answers
Margaret Chew
Margaret Chew

Have just purchased brushes and filters on line from Coolcar Spare Parts. Unit 21,40-44 Wellington Road South Granville N.S.W. 2142. However presume the parts actually came from overseas as we don’t manufacture much in Australia any more. Perhaps that will change due to Virus.

kacee
kacee

Thank you Margaret really appreciate your reply and will try to contact them.

Brajesh K.
Brajesh K.

I have never tried to buy any spare parts as my vaccum died even before i need any spares. Sorry can't help.

Kaz B.

Kaz B.asked

How long does it take to recharge a zx 1000 genie?

1 answer
Jamelia Jane
Jamelia Jane

Over night or it used to.But mine was 12 months old doesn’t work anymore and I was 2 days out of warranty I would not recommend d this product to anyone even though I brought 2 :(

Vicki E

Vicki Easked

Error message E001 keeps coming up. How do I fix it?

No answers

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