??!

Reviews

2.1

118 reviews
5
(28)
4
(4)
3
(1)
2
(6)
1
(79)
  • Product Quality
    3.0 (82)
  • Return Claim MadeYes (21) · No (80)
  • Customer Service
    2.2 (102)
Previous
Next

Reviewer Photos & Videos

  • More
RLee15

RLee15Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Thank you Connie!

published
Honest Review

Honest ReviewGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 3 likes

Myer Doncaster

published
Eastwest101

Eastwest101

  • 5 reviews
  • 2 likes

Trent Nathan Watch - mechanism seized after 18 months

published

Mens Trent Nathan watch purchased from Myer, watch mechanism seized after 18 months of occasional use, no diving or sports and not worn at work. For a watch that cost over $200 thats completely unacceptable, watch has not been opened for a replacement battery.

Note that Trent Nathan watches come with no warranty at all when sold at Myer, now I know why, I have a $5 watch from the Queen Victoria Markets that has lasted for over 4 years.....

Physical Shops

Find out how Myer Retail Stores compares to other Physical Shops

Know better, choose better.



Compare all
Ivy

IvySydney, NSW

Bad experience!

published
Sue H

Sue HNew South Wales

Disgusted!

published
Steph

StephTweed

  • 7 reviews

Not a single staff member in sight

published

Twice now I had been to Myer at Carindale. I desperately needed help in the men's department both times. Not a staff member in sight, I walked the whole men's section, without finding a single staff member. Not happy Myers!!!! Left and took my shopping elsewhere

Ben

BenGreater Melbourne (Metropolitan), VIC

  • 13 reviews

Myer Highpoint

published

Exceptional service - Had to collect something and make a return for something I bought off eBay. Whilst the delivery itself took longer than expected, the customer service I received at this store was exceptional. I couldn't find the order number initially (as eBays was different) and they went above and beyond to help me sort it out.

Excellent service in Melbourne CBD Perfume dept

published

I usually feel overwhelmed by the perfume and cosmetics departments in Myer stores, especially the large CBD stores. I went into the Melbourne CBD store last week to purchase a perfume. Fortunately for me I happened across a wonderful assistant in the perfume department (I think Salem was his name), who was absolutely helpful and lovely! He helped me to find a wonderful perfume quickly. I couldn't recommend this guy enough!! Thank you!

Banksy

Banksy

  • 2 reviews
  • 1 like

Click & Collect at Chadstone VIC - poor processes & service

published

Click & collect service states a 3hr pick-up service. My order took 29hrs. The email that was sent stated that it was available for pick up from the day before (partially adhering to their online promise). Moreover, the retail assistant didn’t apologise for the inconvenience and said that it was busy so what do you expect? (Not like people were rushing around.) I asked why their marketing promises were moot once sales were high but she just stared at me.

Physical Shops

Find out how Myer Retail Stores compares to other Physical Shops

Know better, choose better.

Compare all
Rami

RamiSydney, NSW

  • 2 reviews
  • 1 like

horrible experience

published

I bought a Tafal Iron for $129 last week. When I used it for first time, hot water dripped on my feet.
Went today to return that back at Myer Penrith store, the staff said we can't return it.

Smurfette

SmurfetteSouth East Queensland, QLD

  • 18 reviews
  • 22 likes

Apalling

published
Sunseeker

Sunseeker

  • 6 reviews
  • 10 likes

What is wrong with Myer ?

published

Hostile staff member greeted me this morning and she should have stayed in bed. It is not my problem if she is alone and if she does not like the job then get out of it. Rack after rack of ugly frocks that add weight and I really now regard it as a place for people with zero idea of what actually flatters them and not a lot of taste. It is not for a woman who wants to look stylish. Stock of country road is never good enough and the same for Calvin Klein. The whole store seems to be stuff nobody wants

MGN

MGNPerth

  • 2 reviews
  • 2 likes

Unsafe shopping area

published

Went to Myer Garden City in WA on Sunday, 17th March 2022. One of the wooden shelf fell on my foot. Fortunately there was no bone fracture but my foot was bruised and swollen.
First aider came to help. The floor manager only cared about filling in the incident report.
No follow up or compensation were offered to me since then.

BBW

BBW

  • 3 reviews
  • 1 like

Good store

published

Good range of clothing, usually able to find something I need, good returns policy with refund if returned in 30 days, could be better organised with clothing racks at times.

De Ca

De CaGreater Melbourne (Outer), VIC

If I could give a higher rating I most definitely would!

published

If I could give higher I would.
We spent Tuesday morning in Myer Northland in the ladies wear section.
To say Linda in ladies wear and Silvana in lingerie were amazing is not sufficient.
Stunningly polite, capable, patient.
My mum was over the moon.
Thank you Myer.
Brilliant customer service.
Debra

Physical Shops

Find out how Myer Retail Stores compares to other Physical Shops

Know better, choose better.

Compare all
Alex

AlexMELBOURNE

  • 2 reviews
  • 6 likes

Ignoring their only competitibe advantage

published
Yee

YeeGreater Melbourne (Inner), VIC

IT WAS THE TERRIBLE EXPERIENCE I NEVER HAD

published
Jemstar

JemstarNSW,Australia

  • 8 reviews
  • 7 likes

Disgusting service.

published
Page 6 of 6
See all Myer reviews

Questions & Answers

Sorry, there are no questions about Myer Retail Stores but you can read 21 questions about Myer.

Get an answer from our members

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.