- Sign in
- Write a review
Mytopia (page 3 of 10)
Reviewer Photos & Videos
Mx7 my first e-bike
I received the bike earlier than expected considering the Covid situation.
Saw some videos for assembly, it was easy to assemble and few glitches were sorted by the Mytopia team.
I have ride around 70 km with power assist setting to 1 and 2, still 50% battery left.
The bike is good for people riding casually, it can climb medium slopes around 3 to 4 Meter easily.
Not suitable for hard core mountain climbing, I have to replace the saddle as it was too hard for me to sit on it, now I have some thing softer for a comfortable ride.
As a casual rider, I am very happy so far.
The price is reasonable too, can't wait to go for longer ride
- 2 reviews
well done
very easy to navigate.
great range of products.
the bike are great and very good quality and very easy to put together.
Hi Doreen,
I'm glad to hear you've had a positive experience with us - we look forward to assisting you well into the future!...
Read more Kind Regards, Tin The Mytopia Resolutions Team - Australia Warehouse Collection times 9am-3pm Mon-Fri except NSW Public HolidayBattery
The item was as described and appears to be good quality. I was impressed with the next day delivery. Great service.
Hi,
...
Read moreSo glad that you are happy with your purchase! We try to make all our customers as happy as you and its awesome to hear we have done that again. Come back and shop again soon! Warm Regards, Pio Mytopia - Customer Service Specialist Warehouse Collection times 9am-3pm Mon-Fri except NSW Public Holidays
Not happy Jan
September 17 paid for a golf cart. 21 of September informed. Due to supply issues cart will be dispatched 1st week of October. 1st of October informed due to unforseen circumstances item will be dispatched 21st of October. But their still advertising the item with a delivery date before my dispatche date. But they have my money thats all that counts. You would think they would waver the shipping fee Absolutely disgusting customer service
Hi John,
I sincerely apologise for the inconvenience that has been caused, I understand that you have been advised of the delays regarding the delivery time frame. ...
Read more I have got your details on our end, so I will give you a call regarding this issue to further assist. I would love to turn this negative experience into a positive one for you, especially since this is your very first order with us! - Sean Mytopia Management TeamStill waiting to hear if and when this item will be dispatched. Shown as being dispatched in Ebay but heard nothing from you. But hey youve got my money thats all that counts. Customer service try loo...
Read moreking it up in the dictionary. Over a month since I paid for something. Get quicker service if I ordered from over seas. By the time it gets here if it does it will be 2 months bloody useless. As a first time buyer I'm not impressed. I can assure you that I will not buy from you again and will not recommend you to anyone.Hi John,
I do apologise for the experience that you have received. I would like to confirm that we have now fully refunded the funds back into your account as per our phone call earlier. ...
Read more - Sean Mytopia Management TeamFind out how Mytopia compares to other General Merchandise Shops
Know better, choose better.
- Verified
Very happy arrived before date stated.
Showed product requested with full range of options. Very happy with range of products. Arrived before date that was given.
Hi,
...
Read moreWe are glad to hear that your experience was a positive one. Thank you for taking the time to leave such an amazing review. Come back soon! Warm Regards, Pio The Mytopia Resolutions Team - Australia Warehouse Collection times 9am-3pm Mon-Fri except NSW Public Holiday- 2 reviews
Great fast delivery and service
Was aware of product I wanted it and it was advertised at a great price on this site so purchased it, service and delivery was great and fast
Hi Raymond,
Thank you for taking the time to leave such a great review. We are proud of our service and are glad to see we have made you happy. ...
Read more Hopefully see you again soon! Kind Regards, Tin The Mytopia Resolutions Team - Australia Warehouse Collection times 9am-3pm Mon-Fri except NSW Public HolidayWould deal with again!
Very happy! Prompt free Delivery of a large item direct to my door! Great price! good communication, would recommend highly.
Hi,
...
Read moreThank you for taking the time to leave such a great review. We are proud of our service and are glad to see we have made you happy. Hopefully see you again soon! Warm Regards, Pio The Mytopia Resolutions Team - Australia Warehouse Collection times 9am-3pm Mon-Fri except NSW Public Holiday- 4 reviews
- 2 likes
Perfect item
The item I ordered is awesome I had held back buying an air fryer but I’m so pleased that I now have one!
Hi,
...
Read moreSo glad that you are happy with your purchase! We try to make all our customers as happy as you and its awesome to hear we have done that again. Come back and shop again soon! Warm Regards, Pio The Mytopia Resolutions Team - Australia Warehouse Collection times 9am-3pm Mon-Fri except NSW Public Holiday- 8 reviews
- 7 likes
- Verified
they send products that don't even work
I just received EURO CHEF it doesn't even work when it plugged the box looks like it is a second-hand that looks like its a return and they are selling it for $135 but they charged me $175
Hi SPI,
I sincerely apologise for the inconvenience that this has caused! I understand your Euro Chef product is currently not working and I would be more than happy to help you out with this. ...
Read more In order for us to assist you, could you please provide me with your invoice number? If you haven't already done so, please also send an email to [email protected] and simply ask for me! I would love to turn this negative experience into a positive for you. - Sean Mytopia Management TeamFind out how Mytopia compares to other General Merchandise Shops
Know better, choose better.
Very impressed with the water output it produces
Product quality for the price is excellent, extremely easy to shop for this product. Very impressed with the product quality
Hi,
We are glad to hear that your experience was a positive one. ...
Read moreThank you for taking the time to leave such an amazing review. Come back soon! Warm Regards, Pio The Mytopia Resolutions Team - Australia Warehouse Collection times 9am-3pm Mon-Fri except NSW Public HolidayMobility Walker
Item is as described, easy to assemble and has a sturdy frame, does the job satisfactory. Seat could have had a little more padding, It is a little hard.
Hi Eleanor,
So glad that you are happy with your purchase! We try to make all our customers as happy as you and it's awesome to hear we have done that again. ...
Read more Come back and shop again soon! Warm Regards, Tin The Mytopia Resolutions Team - Australia Warehouse Collection times 9am-3pm Mon-Fri except NSW Public Holiday- 2 reviews
- 1 like
Thanks guy's
Really happy with the shopping, but the two parcels came one day the other came the next day. But all up wasn't to bad.
Hi,
...
Read moreWow, thanks for the fantastic review. Its great to get positive feedback and please come back and shop with us again! Warm Regards, Pio The Mytopia Resolutions Team - Australia Warehouse Collection times 9am-3pm Mon-Fri except NSW Public HolidayFind out how Mytopia compares to other General Merchandise Shops
Know better, choose better.
As described, on time and in perfect condition.
Order a Valk e-bike. Was delivered within time nominated and product appears to be quality as described. Happy with the service.
Hi Terry,
We're glad to hear you've had a positive experience with us - we look forward to assisting you well into the future!
- 11 reviews
- 2 likes
Great value for money
Easy transaction with great price for the item. I am really pleased with the quality of the build. I recommend this bike for anyone thinking of going electric.
We’re glad to hear that you were happy with your purchase! Come back, any time!
- 5 reviews
- 3 likes
Awful. Just awful!
Received an electric BMW trike as a gift. Faulty axle. The nut has been welded to the axle and cannot be removed. Emailed support and they are denying that the product was even sent!!! I have the product with postage evidence and they are still denying. Awful. Do not use.
Hi there, If you can offer any additional details (no personal information needed) like an Order number, I can look into your order and communications with our team. Appreciate your assistance to look...
Read more into this further for you. Amye - Resolutions Team.- 3 reviews
- Verified
Great eBike At A Good Price
The eBike was despatched the next business day from ordering & arrived at my house 4 days later - very quick delivery. Unit was well packed and arrived undamaged. Can’t fault the quality especially for the price. Some assembly was required but quite easy. All worked correctly on my first ride.
Hi,
We are glad to hear that your experience was a positive one. ...
Read more Thank you for taking the time to leave such an amazing review. Come back soon!- 3 reviews
Always great
Easy to find products I need and the price and free delivery is a bonus .Look them up first always
Hi Liss,
Thanks for such a great Review. Our Staff are all customer focused and always try to do our best to make our customers happy and we're glad to see we have done that for you.
Please come shop with us again soon!
Will be shopping with you again as I have bought from you before and have always been happy.Thank you
very good
easy, great product, good quality, I have bought one of these before and very happy with it from same shop.
We’re glad to hear that you were happy with your purchase! Come back, any time!
Great product
Fastest delivery I have ever had
Product exactly as described, I would recommend these bikes to anyone.have now bought 2 of these.
Hi Robert,
I'm glad to hear you've had a positive experience with us - we look forward to assisting you well into the future!
This is a great Little pump
Very easy to find what I wanted.
I was surprised at the range of products.
The quality is out Standing love it.
Hi,
We are glad to hear that your experience was a positive one. ...
Read more Thank you for taking the time to leave such an amazing review. Come back soon!Customer service/email response
This is my second review as the first one you responded quickly. My damaged bike arrived, bent frame and bent brake disk, wobbly seat. After 20 days of emails, no response, even in spam/ trash. Please can you telephone me. Or record the delivery of your emails please.
Hi Simon - the last contact by our team was - a little over a day ago (Tue, 17 Aug 2021 at 4:03 PM) is the date stamp. We have provided all instructions and assistance with regards to your request to ...
Read morereturn the eBike. Email was sent to your email address that you originally contacted us on. I'll arrange a time to call you on Thursday. Amye - ResolutionsPlease can you send the email to my wifes email address I put in the last email as I'm not receiving your mail
Please could you confirm the email address by text as it still has not arrived.
I am receiving mytopia advertising daily, no problem there, but nothing from customer service.
The email address worke...
- 22 reviews
- 15 likes
Service & communication is excellent. Very rare these days.
I purchased an E Bike for my wife On-Line via Kogan.
Valk step thru. Delivered very quickly. We assembled pretty quickly even though no written manual included. You need to down-load E-Instructions from a site included in the supplied documentation.
The tricky assembly for us was the front carrier as it was different to the one in the e instructions.
I have since found u-tube videos I think made by mytopia, with Aussies explaining things, which were very very helpful. Keep doing this guys, a video explanation is great. Just make sure your camo ...
It should read in the last paragraph ‘NO issues with it’
Thank you very much for such a great review! We hope to do business with you again soon!
- Verified
Good strong bike
all good but could do with a more comfortable seat for an old backside not used to biking.
Very happy with battery life and distance you can travel.
We’re glad to hear that you were happy with your purchase! Come back, any time!
Great product :)
Quick delivery, easy instructions for assembly. Great communication. Purchased the rollator for my grandmother, it is sturdy and safe. Would recommend.
Hi Ash,
I'm glad to hear you've had a positive experience with us - we look forward to assisting you well into the future!
- 3 reviews
Ctek trickle charger - competitive pricing
Ctek 5 amp trickle charger. Ebay store had one of the most competitive pricing. I believe myopia are the exclusive online distributors for ctek with 5yr warranty.
Delivered quickly.
Hi,
Wow, thanks for the fantastic review. ...
Read more It's great to get positive feedback and please come back and shop with us again!ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Hi,
...
Read moreThank you for taking the time to leave such a great review. We are proud of our service and are glad to see we have made you happy. Hopefully see you again soon! Warm Regards, Pio Mytopia - Customer Service Specialist Warehouse Collection times 9am-3pm Mon-Fri except NSW Public Holidays