Back in 2006, i was new into the property game and wanted to increase my property portfolio. They talked me into buying 2 properties. I could only afford one. My accountant had to assist me with finding a property lawyer so I could legally get out of the second sale. I spent thousands on legal fees. Thank goodness they were selling legally flawed properties as we won on the basis of an illegal build. Sad but true. The property I did keep, I still have, however there have been endless issues with that build.

Never experienced a more horrible lack of service than from here. Was promised return calls & never received a single one. Always chasing. Business going elsewhere.

During the course of this month I have on a number of occasions, emailed your office and in particular, one of your service representatives in relation to an incorrectly paid Insurance Premium to AMP dating back to December 2015.

Your representative continually kept me informed via email of her outgoing instructions, questions and on my behalf, suggested enforcement actions to ensure prompt remedial action - needless to say the matter has been resolved favourably.

Such high calibre service deserves equal recognition. Therefore, abiding to your request not to provide personal details is reluctantly accepted!

Absolute life savers - saved me so much time organising my super & insurances through Macquarie.
I was paying so much for my insurances, National Sterling showed me how much money I could save moving my insurances,

what a great help these guys have been, saved me so much money on me super and insurances.
other companies were ripping me off for years and I had no idea - thanks guys

National Sterling helped us refinance to a rocket repay loan, The process was easy. Very happy with the outcome.
Thanks

Since using National Sterling I have found that they always keep me the member in the know with how things are going and about any changes. I have nothing but praise for the way this company operates for their members.

I was contacted by Ferris from national sterling, he came to my house and he explained everything to me about my super and retirement. I am very happy .

thank you for such excellent customer service and explaining what it all means. The Rep from National Sterling made it very easy to understand and the process was smooth and not forced. Thank you

Very happy to be dealing with a Melbourne based company that I could physically visit and speak to without making an appointment - rare these days. They ask questions and listen as opposed to the other selling machines out there. My last minute requests was handled professionally. I have referred NS to my family and friends as promised!

Really happy with the service provided by National Sterling. Helped set up income and life insurances that correspond to my families financial position and goals.

National Sterling have been great!
Helping me to piece together a plan to get my super to where it needs to be so that I can retire happy- have recommended to all my friends!

Have consolidated all my super funds into the one and organised insurance cover so that if anything happens to me, it doesn't effect my family.

Glad I took up offer of appointment. First time ever I thought about super and income protection and life insurance and what it means. Vince is a great bloke who explained it all and I'm really happy with the work he's done for me. Look forward to working with him again.

I first saw a National Sterling advisor 6 years ago and they sorted out my super and insurance - which at the time wasn't doing well. I have received regular reviews and updates from them over the years and their advice has always been relevant to my situation and goals - from single and carefree to married with a mortgage. Their customer service has always been fantastic.

Excellent Service and help- Vince was a gent! Highly recommend! Feel like everything is sorted out for the future! Feel looked after!

We have had 2 consultants come out and promise that our refinance would be quick and easy. 1st consultant left the company which delayed the refinancing, people when on holidays and then on long service leave and no one though to let us know what was happening. 3 months later, I still have to make a phone call to ask what's happening and still no answer as to when settlement will be finalized. How hard is it to let your customers know. Very disappointing!!