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Reviewer Photos & Videos
Very happy with my new system
Natural Solar installed a 4kw Solar for me. Dealing with the company was a great experience. The installers arrived on time completed a very neat installation with all wiring hidden or neatly presented on the outside. All left over materials were taken away.
Thanks Luke Lipovac for the great service.
Professional and a high standard of quality
Sonnen battery installed in my property, the job was done to a high quality and the team carrying out the work were professional.
Thanks Jonathon Green and the team !
I would recommend using natural solar.
Our Tesla battery
Great dealing with this company. Very quick to organise and to install. They came on time every visit and the two lads who installed were very nice and willing to answer all our questions. We would be happy to deal with them again
Fixing issues with Inverter
After connection to NBN I needed to reconfigure my Inverter. Ultra quick and quality service from Natural Solar fixed the issue. I would recommend Natural Solar due to the great service given.
Professionals with Integrity
Great to deal with right from the first phone call to final instal.
Due to a manufacturers firmware update I had to call a few months after install. Natural Solar had someone onsite within a day and problem fixed. Couldn’t have asked for better after sales service.
Pain free and independent from the grid, almost
Very easy process from first contact to installation. Everyone has been very helpful and the whole process was painless.
It took a little longer than I had expected, but it was mostly waiting for the local power authorities to approve the application.
The Tesla Powerwall works well, I enjoy seeing what is happening to the electricity my panels produce.
I was surprised to see short periods of power coming from the grid still. This is apparently the battery maintaining alignment with the grid to avoid issues if or when the grid is needed.
I have barely needed to use grid power since the battery was installed. Very happy and thankful to all the staff, especially the office staff who helped making the final payment.
Excellent customer service and product
My whole experience with Natural Solar was excellent from start to finish. I was dealing with Luke Lipovac who was very helpful answering my questions and giving me all the information I needed. Very responsive, always returned my calls when he could not answer very promptly. The best part of my experience was the actual installation of my PV system. The installers did an excellent job, they explained everything and their quality of their work was superb. Highly recommended.
Very happy with the end result
Natural Solar was recommended to us by another local resident and friend, which saved us from unnecessary amounts of shopping around. We were more than impressed with what we heard and saw and it didn't take long to convince us we had found our solar partner. We signed on the dotted line and less than two months later we are now reaping the rewards of our investment. The solar panel, inverter and battery installation teams were all great. Natural Solar coordinated it all for us and promptly responded and accommodated all changes required. ...We look forward to doing our bit for the environment, saving lots more of our hard earned dollars and being rewarded when we feed back into the grid. Even our kids aged 4 and 6 are excited about this purchase!
Kudos to Alan Williams and Rizwan from Natural Solar. Alan came on Saturday to provide his advice. Installation was organised by Rizwan a week after I signed the contract. Efficient and Impressive. Well done. Both Alan and Rizwan deserve pay rise! Solar is now up and running.
Ordering on the phone was easy and uncomplicated. All questions answered and the entire process made easy. The same with he arrangement for installation and the installation itself. The entire process was very efficient and thorough.
Quality system and install Sonnen battery rocks
Found the sales team extremely helpful with overcoming my initial lack of knowledge regarding solar, solar batteries and safety.
Installation was efficient and very tidy, impeccable .
The Q-cells and the installation quality appear much better than other solar installs that i have seen and the Sonnen battery slim line design and quality is brilliant.
Can’t go wrong
So we went with natural solar after a failed attempt and 6months wasted with energy Australia. We were impressed by a battery installation at my parents house we ended up getting a solar system with a battery. Had a few problems with a new installer for the panels which was the battery guy pointed out and said wasn’t good enough and made sure they came back to do a proper 100% good job. Not many places would actually point out some problems and say they will get them fixed so was pretty happy with that. Victoria Patterson Was our saving grace at natural solar as she took it upon herself to make sure we were happy and completely satisfied. If you need help she is the one that goes above and beyond to help
- Verified customer
Technical information from a qualified person instead of a salesman
I stated my parameters and asked him to support all recommendations with hard facts.
Four times I asked for the quotation to be modified, increasing the number of panels, size of battery modifying layout and upgrading inverters. Alan could not have been more helpful, usually replied within a hour or two to each additional question. I wanted the best having been bitten 10 years ago with a rubbish system that had to be thrown out as it returned 2cents a quarter.
The job was challenging as the roof is steep and they had to remove all the old pane...
Tesla powerwall 2 it's a game changer
They do what they say which makes it a positive experience, I would not hesitate to recommend Natural Solar, I now have a Battery which is a game changer in the solar storage industry pay back should be about 6years & the warranty is 10 years it's a no brainer. Thank you Natural Solar.The Tesla powerwall 2 is a game changer it's amazingly awesome, it's the technology of the future. It has been a pleasure working with professional people like Luke Lipovac who is up to date with all the Tech on solar panels & Battery back up systems such as Te...sla powerwall 2, anything you need to know Luke Lipovac for the best service & price. Aldo Romano September 25th 2022 Update: Power bill reduced Since installing my power wall 2 from natural solar, it is the best thing since sliced bread, my last bill was$10.96 & there were 2 weeks of winter in that monthly bill, I would like to thank Luke, from natural solar for making it happen so if it's the best battery on the market that you want the talk to Luke Lipovac from natural solar. Thank to all the team
great follow up.
I had been in discussion with Luke from Natural Solar for some months. When it came time to purchase a Sonin Battery, the application process was simple and the installation was done in very quick time. Would highly recommend Luke Lipovac and Natural Solar.
Awesome for multi unit Development
Luke Cassar and Chris are a fantastic time to work with. My development process has been stressful but found Natural Solar an absolute dream to work with, fitting in seamlessly with the appointed builder. They're now installing on my next development and looking forward to many more.
I noticed power output had dropped by half on a good day.
Once I logged into the fronius portal I saw that one of my strings had a very low output. I contacted Frank who then contacted the suppliers and within 4 days a new panel was installed no fuss. Back to full power now.
The reason I went with natural solar is because of the quality of the components installed and warranties.
I expect to maybe have one more issue as the sun cranks up over summer and the system is stressed in the heat. The cold frost and rain probably killed the defective panel. I am sure the failure will be fully analysed rather than going to landfill.
Replacement Inverter installed and connection to Wifi
The Inverter replacement supply & installation went well, solar power then worked.
Thanks to Frank Mody who helped on the phone to connect the new inverted to Wifi.
The Installer had a problem with the Wifi connection, which was fixed with help from ZeverSolar and Frank M.
Questions & Answers
I have been looking and searching for a solar company to provide me with a quotation or quotations for an integrated Solar and wind or initially a solar system that allows me integrate wind turbine and battery in later stages, without reconfiguring or changing the initial set up for my property. I have just purchased and moved into a hobby farm in Pakenham (295 Army Road) Pakenham, Victoria, 3810. The main residential part of the farm consists of a large 6-bedroom dwelling, a large 4 car garage and a large shed on the northern end of the main residential building. The meter has been installed by AusNet and I am told by AusNet that it is a three-phase metre with a compatible (3 phase) cable.
I initially want to install a solar system of 6.xKw to 10kW system and then integrated wind Turbine and a suitable good but reasonably priced battery. I, therefore, wish to ask you consider the following Solar, Inverter, battery (possible), high end cabling and associated components and provide me with a quotation, or quotation for different alternatives with the following components in mind:
1. Solar Panels in order of preference, LG Neon2, SunPower SP-Max2-360 or latest REC panels that are considered equivellant to LG and SunPower, but much cheaper. All with 25 Yr Product & 25 Yr Performance Warranty.
2. Selectronic’s Fronius Hybrid inverter I do like to have the SP Pro SPMC 381 or better (2020 model soon to be released). I like to think that this would allow in immediate future to integrated battery and then wind turbine in to the system. I understand that the new generation of Fronius inverters are referred to as the PowerChain with highly sophisticated cooling and power management features. I understand that the new generation of Fronius hybrid inverters are for on-grid and off-grid and is highly compatible with what I want: exporting about 15kw or higher to the grid (since I got a three-phase meter and external cables (very likely).
3. High end Cabling, Conduit, DC &AC circuit breakers, and enclosures, etc, where applied, and.
4. Installation by licenced electrician/s. This is important and hope the electrician and you can sort out all export and shutdown matter with AusNet for me, in the meantime.
Please, provide me with a quotation or separate quotation for different combinations of solar panels and inverters (Fronius). I am eligible for Vic Gov rebate for either a solar system or battery rebate.
0400 050 060
It’s been there weeks since paying the deposit for a Tesla powerwall,, still waiting for an installation date what’s the problem, why the delay?
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