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Navman CRUISE550MT
Bob B.Metropolitan Adelaide, SA
- 2 reviews
Needs work on the audio alerts
The GPS tracking is ok, but the audio alerts are out by about 30 meters. For instances, I can cross a railway line when the "railway line, 30 meters ahead" audio alert happens. I can approach anything that requires an audio alert at 250 meters and the device will sound out around 180-200 meters away. School zones are atrocious, I can be three streets away and it will alert me to a school zone 250 meters.
likewise any speed zone change and it's almost too late, or you can pass your turn when it gives you the "tun left in thirty meters" alert. Th...Read more
is just doesn't occur in the city, where you might get dropouts from the GPS satellites, but in the country, it still has the issue. A neat unit, but the alerts need a lot of work to correct or every zone needs the co-ordinates updated by about 0.3 of a degree.
Purchased in September 2021 at JB Hi-Fi.
1 comment
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RobMetropolitan Adelaide, SA
- 2 reviews
Incorrect speed limits
On a state highway eg. Port Wakefield Road South Australia it warns you that the speed limit is 60kph in fact it is 110kph. It also doesn't give correct warnings about railway crossings.
Purchased in August 2021 at JB Hi-Fi Retail Stores.
3 comments
NavSupport A.Navman
Hi Rob,
Thanks for taking the time to share your review.... Read more
Please visit: https://www.navman.com.au/map-reporter and include as much information as possible so we can investigate this discrepancy for you. We appreciate your assistance in resolving this discrepancy. The Navman Team
Comments as above. The Navman insists that the speed limit is 60kph.
It does not have correct speed limits above 60kph.
NavSupport A.Navman
Hi Rob,
Thanks for the update. we have simulated this on our end with a CRUISE550MT using the latest maps and have not been able to replicate the error you incurred. Please perform these steps... Read more
1) Perform a factory data reset on the unit via Settings > Device > Restore factory Defaults 2) Install the latest Navdesk desktop software to your PC and update your maps please follow this link for instructions https://www.navman.com.au/navdesk-update If the Problem still exists, please let us know. Kind Regards, The Navman TeamSimilar opinion? Write a review on ieatwords.com.au!
TigreAU
- 13 reviews
- 12 likes
Piece of junk
Ok, it's "only" $170. Other than the cheapness (and that's debatable) this should never have gone to market. The maps clunk around with long delays giving the feeling of playing a DOS PC game from the '80s.; The peck and find address system is antiquated; It does not have street numbers with 'A' or 'B' (53a..., for example) What? It goes flat quickly and takes ages to charge; tapping a menu item either results in a delay and then action...or needs repeating tapping; on day 1 it froze, requiring a reset, on day 4 it froze and needed a restart; i...Read more
n a week and a half it has lost GPS signal oh...about 5 times; the voice is robotic, slow and irritating. I don't know how many turnoffs I have missed because of the map delay making this unit practically useless. I bought it purely for speed and crossing alerts which it does although the distance away is inaccurate above. It's going back1 comment
NavSupport A.Navman
Hi Tigre,
Thank you for taking the time to provide your review, and i am sorry to hear about your experience. in some cases, sub-divided blocks may not be reported accurately to data providers, meani... Read more
ng that instead of seeing sub-addresses (like 53a or 53b) you will only see the street number. In these instances, the best thing to do is report these discrepancies to us here: https://www.navman.com.au/map-reporter So we are able to work on having this data corrected.Similar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
BOSSPPasked
I have recently bought a Navman CRUISE550MT. It was fine for the first week. Now it takes a couple of minutes to power up after turning on my car, and then while driving, its turns off and comes back on again after a few minutes where I have to go through the initial prompts again. My older Navman didn't do this. Why is this happening? Is it a faulty unit?
5 answers
NavSupport A.Navman
Hi BOSSPP,
Thank you for posting your query.
It seems that the battery went flat which is why the device has to go through the normal start up process when it detected power.
The device should stay on while it is connected to the power source. If it went off while driving, it seems that it lost the connection from the car power adapter. To isolate the problem, please make sure that the car power adapter has the green light glowing in part that is inserted into the cigarette port of the car to confirm power is being received from the vehicle. If the green light does not light up, the in-car power adaptor could be faulty. If the in-car power adaptor is faulty, and if you need to replace it, please send us a private message with your Full name, phone number, device’s serial number, shipping address and the date of purchase, or send us an email on [email protected] so we can send you a replacement car power adapter.
If the device is rebooting even if it is detecting power from the in car power adapter, please try to update the software of the device. The latest software version can be downloaded from the link below:
http://download.mio.com/ServicePack/SmartST/Navman/CRUISE550MT_v7_60_0904.exe
Software version can be found under Settings>Help>About then look for Build version. Latest one for the Cruise550MT is V7.60.0904.
If the device has the latest software, please try to reinstall the software. For the steps, please refer to the link below:
https://service.navman.com/M0100/F0110_DownLoad_File.aspx?bullid=AllBull&fileid=114762
Hopefully, the above steps will resolve the problem.
For any other concerns, you may also contact our support team on [email protected].
Regards
The Navman Team
I'm not tech-head, but if the unit is plugged into the cigarette port and the ignition is on, how can the battery be flat? The car power adapter light is on Green even when the unit powers off. The other issue is that i bought one for a close friend for her birthday and her unit is doing the same thing - that is, whilst driving the unit powers off and then after a few minutes, it powers on again and you have to go through the initial prompts while driving to get back onto Maps. This sounds like a manufacturing fault to me. What can we do to rectify this please?
NavSupport A.Navman
Hi BOSSPP,
Your device should not shuts off while connected to a power source. Have you tried updating its software to further isolate the problem? The latest software version can be downloaded from the link below:
http://download.mio.com/ServicePack/SmartST/Navman/CRUISE550MT_v7_60_0904.exe
If the problem persists, please private message us here (or alternatively, you may email us at [email protected]) with your full name, shipping address, phone number, email, serial number, date and place of purchase and we will do our best to help you further.
Kind Regards,
The Navman Team
T Foxasked
I can no longer delete the ‘track log’ (green dots) from my recently purchased CRUIS550mt. Have historically deleted the track log but frustratingly no more. Have updated and visited user manual often. Any directions welcome. Thanks.
1 answer
NavSupport A.Navman
Hi T Fox,
Thank you for posting your query.
There is no option to delete the track log or green dots but, you have the option to restore the device to factory default which will delete the green dots with all the manually added or saved addresses and settings.
This can be done by going to Settings>Device>Restore Factory default.
For any other concerns, you may also contact our support team on [email protected].
Regards
The Navman Team
Valerie Greenasked
I have Nissan 1995 micra was given a Navman Cruise 550MT, but the connection for the cigarette lighter does not fit as it is too big. Do you have an alternate connection that will fit my car?
1 answer
NavSupport A.Navman
Hi Valerie,
Thank you for your question.
Unfortunately, we only have a standard size of the in-car power adapter. What we can suggest is to try contacting an auto-electrician for further assistance with your cigarette lighter. Sorry for the inconvenience caused.
Feel free to contact our team for any other concerns via [email protected]
Regards,
The Navman Team
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NavSupport A.Navman
Hi Bob B.,
we are sorry you have experienced problems with your device... Read more
If all the locations are having the same issue, i suspect the problem is the Unit itself rather than the locations. Id recommend resetting the GPS. To do this, please see below: https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131400&Region=Australia%20NAVMAN&Language=English%20NAVMAN If the problem persists, please send us a private message (or alternatively you can email our support centre @ [email protected]) with your Name, address, phone number, email, Model and serial number so we can create a Repair ref number and can arrange to have your device tested at our repair centre free of charge we apologise for any inconvenience and hope we can resolve your issue thank you