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Navman Drive DUO 2.0
Azim AhmedSydney, NSW
- 2 reviews
Drive Recorder function is not working at all after weeks only
Brought this unit weeks back (say 3) for a Combo (GPS + Dash Cam) function. It was a great box for first 3 weeks, then the Drive Recorder Stopped working. Have followed all guideline from the Navman team (Hard Reset, Smart Recovery, Remove SD card etc) but still no Luck
Purchased in February 2021.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Bryan R.Greater Melbourne (Outer), VIC
Great gps and dash cam at reasonable price
Have owned this navman duo 2 for 1 year from good guys 250 dollar
Great gps very good video recording live up dates helpful. Never had a problem except for replaced charger can be hard to see in strong sunlight but if adjusted right not too much of a problem
Would recommend to a friend
Purchased in November 2021 at The Good Guys for $250.00.
1 comment
NavSupport A.Navman
Hi Bryan R.
Thank you for taking your time to share your feedback and tip.... Read more
If you find any issue with screen quality, you may check our FAQ here https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131262 for the steps on how to adjust the screen brightness. Feel free to contact our team for any other concerns via [email protected] Cheers! The Navman Team
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Other Dash Cams
BrittMetropolitan Adelaide, SA
Bad product
This is worst product I have ever used. It’s crash cam does not record and keeps on showing DVR error. I get back to retailer today. They said it can not be replaced and sent to company for repair which may take 6 weeks. I spent 450$ and that what I got in return. Never trust this brand again.
It is slowest in response and does not cover all speed cameras as well.
Purchased in March 2021 at JB Hi-Fi Retail Stores for $450.00.
5 comments
NavSupport A.Navman
Hi Britt,
Im sorry to hear about the issues you are having with your Drive DUO 2.0... Read more
I would recommend connecting your device to NavDesk, and performing the Smart ST update. this should resolve the issues you are experiencing with your device. you can follow the instructions here to do this: https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131402 If this does not resolve your issue, please private message us with your full name, shipping address, email and serial number and we will do our best to assist you further. Please note our repair centre turn around time from receipt of your device is generally 5 days and up to 10 days maximum Kind Regards, The Navman TeamSame problem again even after repairs.
DVR video recording not working.
Again sent to JB hifi for repairs.
Real bad product and service as well.
NavSupport A.Navman
Hi Britt,
I am very sorry to hear that it didnt help. i have checked our records, and i can not seem to find any records for this device having a service job created by the store yet. are you able to... Read more
advise which JB Hifi store you took it in to, along with the serial number of the device? we will do our best to expedite a solution for you.Similar opinion? Write a review on ieatwords.com.au!
Find out how Navman Drive DUO 2.0 compares to other Dash Cams
Know better, choose better.
Kevin D.Hunter Region, NSW
Disappointing
All of my complaints you can find if you read other reviews. I just wish I had done that first.
I took this product back after a few days because I was frustrated with not being able to see the screen on sunny days. The map colours are poor. Another problem is the route is blue, but the major roads are also a slightly different shade of blue.
Other problems include the sound wasn't working on the video even though I had this selected in the menu.
Constant driver alert alarms were sounding as I drove.
Roundabout navigation was ambiguous when it...Read more
Purchased in December 2021 at JB Hi-Fi Online Store.
1 comment
NavSupport A.Navman
Hi Kevin,
Thank you for taking the time to provide your review, i am sorry we were unable to meet your expecations. thank you for the valuable feedback, and we will ensure this is passed on to our product team... Read more
Kind Regards, The Navman TeamSimilar opinion? Write a review on ieatwords.com.au!
Platycat
- 41 reviews
- 1 like
Dreadful
Bought this Navman DUO 2.0 6 weeks ago from JB-HF the screen keeps going so dull that it is Impossible to read at all even though the settings are turned UP fully.
I have emailed Navman twice and have never even had a reply and I have looked for a PHONE number to NO avail!
I bought this to replace an older Navman that I was very happy with that was no longer able to update maps
Purchased in November 2021 at JB Hi-Fi for $229.00.
1 comment
NavSupport A.Navman
Hi Platycat,
Im sorry to hear about your experience, so that i can best assist you, could you please private message us with a contact number and name? we will have one of our staff in our Australian office contact you to assist with this.... Read more
Thanks, The Navman TeamSimilar opinion? Write a review on ieatwords.com.au!
DarbPerth, WA
- 4 reviews
- 1 like
Poor quality
First unit was faulty as it would not recognize sim. Had it two days so I took it back to JBHiFi and they were great as they test it and gave me a new replacement. Second unit worked well for about two weeks then started going crazy. Charge light would no go on, tried fully charging at home, sometime charge light orange or not on at all. Screen would go dull and be hard to read. Sent it for repairs but they found nothing wrong. Would not recommend this Navman device to anyone as the quality is poor.
Purchased in August 2021 for $259.00.
1 comment
NavSupport A.Navman
Hi Darb,
I'm sorry for your experience with the Drive DUO 2.0... Read more
Could you please private message us here with your details so we can look your case up, if possible advise your RMA number or serial number as this will help finding your records. We will do our best to assist you Kind Regards, The Navman TeamSimilar opinion? Write a review on ieatwords.com.au!
VIETVETNortheast, VIC
- 3 reviews
Review of the navman duo 2.0.
This unit performs all the functions as stated but if you want to view them on the screen on a bright day forget it as the screen is of poor standard & unviewable. I will be returning it to the dealer for my money back after only 3 weeks putting up with the inconvenience of this unit.
Purchased in September 2021.
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ThanksSydney Surrounds, NSW
Disappointed
I bought this Navman drive duo 2.0 as it advertised as an all in one gps and dashcam only to find out after installing that the dashcam doesn’t turn on automatically you have to press the camera every time you get in the car or it doesn’t come on. I called Navman and they told me I had to buy a dashcam for that???
Purchased at The Good Guys.
1 comment
NavSupport A.Navman
Hi Thanks,
Thank you for taking the time to review your product.... Read more
Unfortunately it seems you have been provided some incorrect information. If you can private message us with a case ID or your full name/contact number, we will look in to this further and ensure the person who handled your contact gets more training. The Drive DUO 2.0 will automatically start recording after startup. you do not need to manually initiate the recording. you can tell if the device is recording, as the camera icon on the bottom left of the screen will have a red circle. I do recommend to check the recorded files on the SD card every month or two as SD cards are a consumable item and can fail after a period of use If you want it to display the video however, this you will need to do manually by pushing the camera button on the map, and then the camera button again, or select "Drive Recorder" in the main menu. If you have any other concerns, please dont hesitate to let us know. The Navman teamSimilar opinion? Write a review on ieatwords.com.au!
DebenSydney, NSW
Fantastic GPS navigator with built-in dash cam
So easy to set up and up the device, it also included a Micro SD card for recording from the dash cam.
The recording footage is really good - even when used in a diesel powered 4wd vehicle which has a lot of motion vibration.
It's so easy to use all of the functions in the device. Setting up the dash cam was excellent as it takes into consideration the horizon, centre of the lane, and where the bonnet of the vehicle is located in the screen shot.
The maps, so far have been very accurate, including traffic safety cameras, and speed zone changes...Read more
Purchased in July 2021 at Harvey Norman Retail Stores - Appliances for $197.00.
1 comment
NavSupport A.Navman
Hi Deben,
Thanks for taking the time in reviewing our product, we appreciate it so much.... Read more
For online self-technical support, please visit our FAQ site: http://service.navman.com. Alternatively, you can email our support team on [email protected]. Regards The Navman TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Navman Drive DUO 2.0 compares to other Dash Cams
Know better, choose better.
Brian I.Sydney, NSW
- 7 reviews
- 2 likes
- Verified purchase
I bought 2 of these and have ZERO problems
I purchased 2 of them from The Good Guys, they gave me a discount too.
It has NEVER fallen off my windscreen. I wipe the screen with alcohol wipe and place the Navman on and lock it in and that is it on solid as a rock.
The screen view is dim like others suggest but I watch the road not the screen. I can see the screen before I drive away when I set a destination no problem and it's very visual at night. And when it alerts me of an upcoming turn I always seem to be able to see the screen when needed.
The fitting on the windscreen is great i...Read more
n my vehicle and in my son's vehicle and they are mounted low and the camera view shows what is ahead of the car. The viewing angle is great and it works great. I am aware of issues of it not powering up properly this seems to be the fitting into the lighter socket, I am changing my power lead to plug straight into my car audio system via USB this will give me a more secure power input fitting than the lighter socket. Overall it's not a DumbDumb it's pretty goodPurchased in March 2021 at The Good Guys Physical store for $220.00.
1 comment
NavSupport A.Navman
Hi Brian I.,
Thanks for posting your review.... Read more
We're glad to know that you find our device’s pretty good. Your compliments are very much appreciated. For the screen, we also recommend trying the steps below to further isolate the problem of being dim: 1. Fully charge the device by using a: o 2 hours using the car power adaptor with the device turned off. o 2 hours using an AC adaptor (for 7” device it is recommended to charge with AC Adaptor or car power adaptor). o 12 hours via USB to the computer (except MOVE55 and MOVE60). 2. Perform a hard reset on the device. You may click one of the links below for the steps. MOVE-EZY-MY Series 2012 and above – CLICK HERE Note: If it's your first time to visit our FAQ site, you need to select Australia/New Zealand and then click the above link again to be directed to the correct site/page. Hope this helps. Feel free to contact our team for any other concerns via [email protected] Thanks, Navman Support TeamSimilar opinion? Write a review on ieatwords.com.au!
Nicholas R.Perth, WA
- 7 reviews
not happy at all
Needs to be mounted high as it is blocking my field of view otherwise the camera does't pick up anything. The unit keeps falling off the windscreen, it didn't stay up after the first day of using it. The driver assist keeps going off randomly. The cable is too short because I would have liked to hide the cable behind the trim. Other than that, everything else works okay.
It doesn't even stay on when I start the car. The Garmin ones stay on.
Purchased in May 2021 at Ryda.com Online store for $250.00.
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regBrisbane
- 2 reviews
- 5 likes
- Verified purchase
Worst purchasing decision of my life!
I decided to buy the Navman DUO 2.0 GPS and camera as a Xmas present for my wife, who had an older Garmin GPS that couldn’t be upgraded (too old) and one of those el cheapo eBay car cameras that had died after 3 years of faithful use. I thought I could kill two birds with one stone so to speak and get something that could solve both problems at the same time, as well as being able to present it as the perfect practical gift for my Wife. “I’m a genius husband,” I thought to myself as I drove to the store.
How wrong I was!
Hey, reg! How ...Read more
is the Navman DUO 2.0 the worst purchasing decision in your life? Well, dear reader, get comfy, strap yourself in and get ready to descend into the misery that is: Satan’s GPS, The Navman Drive DUO 2.0.Similar opinion? Write a review on ieatwords.com.au!
Start up problem
I bought it yesterday want it for long drive from Melbourne to Sydney first experience is after following manual it doesn't start at all. Kept it on car dashboard even after 1 hour showing acquiring GPS signals.
Now I am stuck no GPS in my car want to use, I don't know what to do go back to use mobile.
1 comment
NavSupport A.Navman
Hi Dragger,
Thats definately unusual, and not something we expect. you can perform a reset by pushing the pinhole on the back of the device, then this should resolve it. If that does not help, i would recommend returning to the store for resolution.... Read more
Regards, Senior Navman SupportSimilar opinion? Write a review on ieatwords.com.au!
Not HappyBald Knob
- Verified purchase
This unit is garbage. Do not buy it......
Took my Navman Duo 2.0 back to "Joyce Mayne" Maroochydore due to the washed out screen and that it is unusable in bright sunlight; we have plenty of that on the Sunshine Coast. The staff member agreed that it looked a little washed out but stated that it was working as per Navman specs. Unfortunately the specs are well below what other buyers expect as per the 12 out of 15 reviews below that complain about the screen. Admittedly it has been 5 months since I bought this unit but haven't had the time to return it until now, so was hoping that Nav...Read more
man may have addressed the problem with new software. The staff member basically told me to leave with the unit and it's my problem. I did consider wrapping it in Christmas paper and giving it to my least favorite relation for xmas but that would be too cruel. Be warned if you are considering this unit. Do not buy one. I consider these units to be a serious safety risk as you can't see the map and if you have the volume turned down as I do, it creates a situation that you are distracted from driving while trying to see directions. I want a full refund but "Joyce Mayne" have refused.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Cee J.asked
My Navman Duo 2.0 purchased in September 2022. The bluetooth keeps dropping out after about 30 seconds of talking. Have made sure that pairing was correct and keeps doing it. Can not have a phone call in or out as it drops out after about 30 seconds. What is the fix please.
1 answer
NavSupport A.Navman
Hi Cee J.,
We are sorry to hear that your phone loses connectivity with the Navman device.
To resolve the problem, please check if the device is compatible with your phone. Below is the link for the Bluetooth Compatibility charts.
https://www.navman.com.au/bluetooth-compatibility
Perform factory reset. For the steps, please refer to the link below:
https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131419&Region=Australia%20NAVMAN&Language=English%20NAVMAN
Update the software of the device. Latest software can be downloaded from https://service.navman.com/M0100/DownLoad_Faq_131402_Australia%20NAVMAN_English%20Navman.html
Make sure that your mobile phone is within 10 meters (30 feet) from the Navman device.
Try it with a compatible phone if possible.
If the above steps won’t work, you may send an email to our support team at [email protected] and provide your full name, phone number, shipping address, device’s serial number, exact date of purchase, place of purchase for us to provide you with a solution.
Regards,
The Navman Team
janeasked
I have just bought a Navman Drive DUO 2.0 and wanting to know if I can install it my Toyota Yaris 2022 thank you
1 answer
NavSupport A.Navman
Hi Jane,
Thanks for posting your query.
You may refer on the page 9 on the link below to check how to mount device in your vehicle.
https://service.navman.com/M0100/DownLoad_File_113795_Australia%20NAVMAN_English%20Navman.html
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.
Hope this helps. Otherwise, feel free to contact our support team at [email protected]
Kind Regards,
The Navman Team
Jeannette M.asked
I have had my Duo 2.0 for 2 months.
1. My car battery has gone flat even though the gps said its off
2. GPS dosn't keep its charge.
3. Always have to accept terms and conditions
4. Can't find the GPS signal for atleast 40 minutes into my trip.
5 answers
NavSupport A.Navman
Hi Jeannette,
Im sorry to hear about your experiences, though we have a couple of things we can do which should definitely help. may we private message you to provide these steps? Alternatively, you may email us at [email protected] and we will do our best to assist you futher.
Looking forward to hearing from you. Thanks in advance.
Kind Regards,
The Navman Team
Yes you can privately message me on [Number Removed]
NavSupport A.Navman
Hi Jeannette,
Unfortunately, we cannot send you a message through mobile. Is it okay if we will private message you here at Product Review?
Kind Regards,
The Navman Team
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NavSupport A.Navman
Hi Azim,
Sorry to hear about the experience you are having with your Drive DUO 2.0,... Read more
Please send us a private message with your contact details and some more specific information about your product issue Looking forward to hearing from you. Kind Regards, The Navman Team