Navman Move70LM Questions & Answers (page 2 of 3)
- MPN: 36419259
42 questions from our users
why dos the screen keep going in to night mode
Hi David,
Sorry for the trouble. The issue is likely related to the GPS rollover. We have a patch update to rectify this. ...
Read more An article is now available on our FAQ page below: https://service.navman.com/m0100/F0110_DownLoad_Faq.aspx?bullid=102143&faqid=AllFaq&Region=Australia%20NAVMAN&Language=English%20NAVMAN *Note: if it's your first time visiting our FAQ site, select a region first then try the link again. Hope this helps. Otherwise, feel free to contact us using one of the methods below, and our team would be glad to assist. https://www.navman.com.au/contact-us Thanks, Navman Support TeamI decided to download the latest software and Maps, and I get sorry no Maps available. is this unit now obsolete with no updates?
Hi Peter,
Sorry for the trouble. This can be caused by three possible things....
Read more 1. the map or software update got interrupted during installation 2. disconnecting the device from the PC without safely removing it 3. incompatible computer (ex. Mac 10.13 & above) Your unit comes with Free Map Updates, which entitles you to receive a minimum of two and a maximum of four map updates in a year. To make sure that the map update will be installed properly, you will need a compatible computer (Windows Vista (32-bit only), Windows 7, Windows 8, Windows 10, and Mac OSX 10.0 to 10.12 only). To help you reload the maps on the unit, we can try the steps below: For Windows: 1. Reconnect the device to your computer then launch NavDesk. 2. Click on ‘My Navman’ on the left column of NavDesk, and then select ‘Options’. 3. On the sub menus, click on ‘My Maps’. 4. Click ‘Change’ button, and you may select a different location of the ISO file (ex: Desktop). 5. Click ‘Ok’ all the way out. 6. Close and reopen NavDesk and wait for the prompts. For Mac (Mac 10.13 & above): 1. Reconnect the device to your computer then launch NavDesk. 2. Click on ‘Device Updates’ on the left column of NavDesk. 3. Click ‘Change’ button, and you may select a different location of the ISO file (ex: Desktop). 4. Click ‘Open/Choose’ all the way out. 5. Close and reopen NavDesk and wait for the prompts. Hope this helps. Otherwise, please contact us using one of the methods via link below, and our team would be glad to assist https://www.navman.com.au/contact-us Thanks, Navman Support Teammy 70 lm when put on charging even, it goes blank after 4 5 sec. what should be the issue? how can I reinstall the software?
Hi Harpreet,
The fault was likely caused by two possible things:...
Read more 1. Faulty battery. 2. Faulty adapter. To help you determine the problem, kindly fully charge the battery by: • NAVMAN In-car power adapter for 3 hours • NAVMAN AC adaptor for 3 hours (if available) • Charging via the computer USB port. It may take up to 24 hours to fully charge the battery. - It is not preferred as USB ports can emit a lower than required amount of power and if the battery is completely flat, the USB port may not produce enough of an initial kick to start charging the battery. If this happens, please charge the device with the power off via AC or In-car power adaptor for 30 minutes first, then connect the device to the computer. If the unit is able to stay on for more than 10 minutes right after fully charging through the computer or AC charger, the in-car power adapter might be faulty. We can send a replacement one to you if the device is still within the warranty. Hope this helps. Otherwise, don't hesitate to contact us using one of the methods from the link below, and our team would be glad to assist. https://www.navman.com.au/contact-us Thanks, Navman Support TeamHi my navman is turning on but its screen goes blank after 4 5 sec.what should i do?
Hi Harpreet,
Is the device turning off after 4-5 seconds when not connected to the power source? If so, please note: ...
Read more - The battery it is not to be used or relied upon as a sole power source. - The device is designed to be connected to the Car Power Adaptor at all times. - The battery is designed as a backup power source in the event of a short-term power failure/loss from the main power source (cigarette lighter port). - Please ensure you are always using the Navman Car Power Adaptor that came with your device. The In-car power supply needs to have the green light glowing in part that is inserted into the cigarette port of the car to confirm power is being received from the vehicle. If the green light does not light up, the in-car power adaptor could be faulty. Please either test the in-car power supply in another vehicle or test the car’s cigarette port with another charging device. If the in-car power adaptor is faulty and your device is within the 1-year warranty, we can send a replacement one to you. Just send your name, phone number, shipping address, serial number and the date and place of purchase to [email protected] for accessory request. Regards, Navman Support TeamIn reply to Navman Official,
What a crock, 1 year replacement is pathetic. I've had my Move70LM for just on 3 years, and now won't charge via Car charger or PC charger. It continually restarts every ...
Hey how come my maps are not really 3D when I select this function rather than 2D mode? It looks basic as like a black and white pencil drawing... The cheap bigw GPS I had ten years ago had a better colour 3D view than this! not happy tried to return it to the good guys but they would not accept because that is not a fault that's normal function.
Check if there are FAQs or a Contact Us on the Navman site. You would need to ask them....sorry.
Hi Gazza,
3D view of the map should be north up and a little slant compare to 2D which is still north up but a birds eye view (flat view). Hope this helps. ...
Read more For more info about our products, please visit service.navman.com or www.navman.com.au / www.navman.co.nz Regards, Navman Support TeamI live in Australia going to Hawaii and wonder if the Navman MOVE 70-LM would work in Oahu?.
You would need to know from Navman if the local US Hawaii maps are available for you to download as you probably only have original and updated Australian maps.
Hi Rob R,
We're glad to inform you that North American maps is available for purchase from our online store. Please refer here: https://www.navman.com.au/products/maps/international-maps ...
Read more We also have 15% discount for all maps and accessories once your device is registered on www.navman.com.au. Create an account and then register your device to get the code. After purchase, the map installation procedures will be sent to you via email. Thank you. Navman Support TeamHad a look at the map packages, 30 day package looks good.
Thanks, will definitely be looking into it closer to time.
I have the unit connected permanently to car power via cigarette lighter connection. When I turn the car on, it turns the unit on, but it every time is asks me if I want to keep the unit powered up otherwise it will turn off in 10 seconds. Is there any way for this not to happen and for the unit to turn on and stay on while it is connected to direct power (which one would think would be the default?)? Cheers
The Navman people are pretty good at responding to questions so hopefully they will pick this one up and answer you - have you tried Googling an answer or a Question - I have not had this happen to me and being a technoklutz I can't help - sorry.
Hi Filipa,
Thanks for posting your query. ...
Read more The prompt you're pertaining to only shows when the unit is disconnected from power while in use. The device will enter a suspended state within 10 seconds automatically once disconnected from power. To continue using the device, you have to tap Yes. But if you miss the message/prompt, briefly press the power button to return to the previous display. Sadly, there's no option to disable this message. For more info about our products, please visit service.navman.com or www.navman.com.au / www.navman.co.nz Regards, Navman Support TeamWhen turning on my MOVE70LM the safety message rolls and flickers and by touching the agree button the GPS does nothing just keeps rolling and flickering. Purchased through Harvey Norman, Nelson, NZ. Is there a service / repair center I can send it to for repair or should I just pay for a new one? Pressing the reset button does not correct the problem.
Hi Denis,
Sorry to know that this is happening to your Navman unit. I'd be glad to help you with this. ...
Read more Since you have already tried reset, what we can do next is to perform smart recovery the disc that was supplied with the device upon purchase. Please note that this process can only be done using a compatible Windows computer that has a DVD drive. You may click the link below for the steps on how to reinstall the software on your device. http://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131466&Region=Australia%20NAVMAN&Language=English%20NAVMAN *note: if the link did not work, please select your region first and try again.* If the steps above didn't fix the problem, it would be best to have the unit repaired. Please refer to the link below so we could further assist you with repairs: https://www.navman.co.nz/repairs Thank you, Navman Support TeamMy saved locations was deleted. Thoughts?
Hi Bill,
I'm sorry that this happened. Just to confirm, did you install map/software updates before this happened? If you have back up of your saved locations via NavDesk, you may restore them. Ple...
Read morease refer to the link below as a guide on how to back-up/restore via NavDesk:I wonder if I can search on Navman for a place like for example “westfield Hurstville” instead of searching by the address, any help?
Mohamed
Hi Mohamed,
Thanks for your query. You can search for City/Area or Smart Find Keyword option in searching for addresses. Please see page 23 of the user manual which can be downloaded from the link below: ...
Read more https://www.navman.com.au/upload/support/guides/NAVMAN-EZY-MOVE-MY-Series-User-Manual-2016-EN-R01.pdf For more info about our products, please visit service.navman.com or navman.com.au/navman.co.nz Regards, Navman Support TeamAm going to Australia soon and wonder if the navman will automatically locate streets. Do I have to download maps in Melbourne first
Hi Joyce,
Thanks for your query. Your unit is preloaded with Australian and New Zealand maps. To change mapping on the unit, go to the Settings > My Maps > Map set. ...
Read more I suggest checking for the latest map updates to ensure accurate mapping. You may refer to the link below for instructions on how to install the free map updates: https://www.navman.com.au/upload/map-installation/auto/main.html For more info about our products, please visit service.navman.com or navman.com.au/navman.co.nz Regards, Navman Support TeamWhy does my unit pick up school zones that don’t exist how to fix?
Hi Phill,
Best thing to do is report the discrepancy here https://www.navman.com.au/map-reporter ...
Read more Then we can verify, and request our mapping provider to update it in a future release. Have a wonderful christmas! Thanks, Senior Navman SupportI see you have been given the answer I would have given ... It is a pain, but the only way to get speed limit and other errors rectified. And of course, update your software.
Happy Holiday Season
Hi there can I use my navman 70lm move in my truck or can I download maps for a truck in NSW Australia,how do I reset my time an date please?
The best rhing is to go to the Navman website for maps.
For date and time you have a separate menu "settings" where you can change the info.
The best thing is to go to the Navman website for maps.
For date and time you have a separate menu "settings" where you can change the info.
Hello Dads,
Thanks for your query and sorry for the delayed response. ...
Read more Unfortunately, Move70LM is a basic model that is not compatible with our professional truck mode. If you wish to avail that feature, you might be interested purchasing our MyTruck3. For more info, please go to this link: https://www.navman.com.au/products/speciality-gps/my-truck-iii For the date and time, it will be automatically updated once there is a GPS signal fixed on the unit. To reset GPS chip, go to the settings > device > reset GPS and then confirm to proceed. After that, you have to go outside, under a clear view of the sky and wait for 10 minutes for the initial GPS fix. For more questions and answers, please visit our support website: service.navman.com Thank you. Navman Support TeamSo ive just updated my navman move 70lm and everytime it goes to start up it ask if i accept the safety agreement and i click accept then it goes to load maps then goes back totbe safety agreement and does it ecerytime it just wont start up. Help!!!!
Hi Emma,
Nothing to worry about, we'll help you with this. It seems that the problem is software related, so please try the following to isolate the problem: ...
Read more 1. Make sure that your device is charged for a couple of hours (3 hrs via AC and 6 hrs through PC). 2. Perform a hard reset by poking the reset hole at the back of the unit. 3. Connect the device to a Windows computer and perform Smart Recovery via NavDesk using the NavDesk DVD. To download the instructions, visit service.navman.com. Select the appropriate country and then go to this link: http://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131466 If the problem still persists, please private message us with your warranty details to assist you further. Thank you. Regards, Navman Support TeamI accidentally wiped off ALL the maps on my Navman MOVE70LM. Can someone please give me step-by-step instructions as to how I can reload them back on?
Hi In Sydney Australia,
Nothing to worry about. Your unit came with Free Monthly Map Update. We can either install the map updates or reload the maps that you have installed. ...
Read more For instructions on how to install the latest map updates, please go to this link: https://www.navman.com.au/upload/map-installation/auto/main.html and open the boxes one by one to get the full instructions. If you have installed map updates before you lost all the maps on the unit, please try the steps below: 1. Run the NavDesk software and make sure that your unit is connected to the computer via USB. 2. Go to My Maps located on the left-hand side column of the NavDesk software. 3. For Windows: Under loadable maps, look for the map file named "MapData_TAAU1 (for Australia) or MapData_TANZ1 (For New Zealand)" and then click Open. For Mac: Click the open button and locate the map file on your computer. Latest map versions are: AU - MapData_TAAU1_v1703_5403.iso NZ - MapData_TANZ1_v1703_5403.iso NOTE: If you don't have these files, please follow the steps above on how to install map updates. 4. On the Map Source screen: put a tick beside the map that you have opened and then hit Install. 5. Once done, the map file should now be installed in your Navman. More questions and answers can be found on our website: navman.com.au and our support website: service.navman.com Thank you! Regards, Navman Support TeamThank you so much Navman Support team, I've just got home tonight from being out of town so I will attend to it with your reply ASAP.
Hi In Sydney Australia,
No worries. We are looking forward to your update. ...
Read more I would like to correct myself. The Move70LM came with Lifetime Free Map Update (2-4 updates each year). Just got confused with my previous reply due to the model where your question was posted. Thanks again! Navman Support TeamCan someone please tell me if the navman move70lm has an audible over-speed alert or does it just show the speed limit on the screen?
Hi Rose A,
The Move70LM does have an Audible and Visual alert. Once you are over the speed limit, the visual color for speed limit will change and an audible alert. Please note that the audible alert is beeping sound only. ...
Read more More questions and answers can be found on our official website www.navman.com.au or www.navman.co.nz or our support website service.navman.com. Thank you! Navman Support Teamdoes this unit come with maps for Spain and Portugal - including the back roads?
Hi Billr,
The Move70LM only came with AU and NZ map. However, Spain and Portugal mapping can be purchased online. Visit navmanstores.com.au or navmanstores.co.nz and purchase our Western Europe Map (rental and permanent mapping are available). ...
Read more We also have 15% discount off of our maps. Just register your unit on the mentioned website above and a code will be sent to your email. Our Western Europe map includes back roads and main roads, except off roads. Thank you! Navman TeamHow many addresses can I save to My Place? My device seems to only save 7 and have to delete some to save another
Hi Nita,
You can save 99 addresses to My Places. ...
Read more If it won't take up addresses anymore, please try to restore your device to its factory settings. Go to Settings > Device and then tap 'Restore to Factory Defaults'. Take note that doing this will delete any saved addresses and it will return the device to its original settings. More questions and answers can be found on our official website: www.navman.com.au or www.navman.co.nz and our support website: www.service.navman.com. Thank you! Navman Support TeamWhy does my Move70LM always give a "aquiring a GPS signal" and just gets stuck? I seem to be having to connect it to my computer every few weeks and check for updates etc. It's very frustrating. I've only had it for 9 months and at the moment I can't use it at all. I've taken it back to Harvey Norman and they just hook it up to a computer and do the same thing over again. Unfortunately I have misplaced the original receipt of I would demand my money back.
Hi Al Kazam,
Sorry to hear that you are having trouble with your Move70LM. Please try to reset the GPS chip of your Navman. You may refer to the following steps: ...
Read more 1. Turn on your unit and go to the Settings. 2. Go to Device. 3. Tap Reset GPS and confirm. 4. Once done, go outside under a clear view of the sky and wait for 10 minutes for the initial GPS fix. If you are still having the same problem, it would be best to have the unit sent in for repair. Kindly private message us with your contact details and we'll have someone to call you to arrange a repair service. Thank you! Regards, Navman Support TeamThanks so much for your suggestion. I reset the GPS this morning and it worked good today. Hopefully it will stay the same.
All the best,
alan
when driving on a motorway will it give the correct lane to drive in to ready to an exit point?
Hi Que,
Yes. Your Move70LM is built-in with advanced lane guidance which advises the best lane to be in for an upcoming turn off or exit. ...
Read more Regards, Navman Australia TeamGet an answer from our members and Navman representatives
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