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Reviews

1.4

18 reviews
5
(1)
4
(0)
3
(1)
2
(2)
1
(14)
  • Build Quality
    2.0 (13)
  • Value for Money
    1.5 (13)
  • Ease of Use
    2.4 (12)
  • Battery Life
    1.6 (12)
  • Route Choice
    2.7 (11)
  • GPS Location Accuracy
    3.3 (12)
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Total failure as cannot save more than 4 places and navdesk is useless.

published

Navdesk which came with the unit did not work and was told by navman to replace it with version 2 which has very few of the original functions. When saving places it allowed for four places then failed to save more, Navman told me to reset/clear reboot, same thing occurred. Navman told me to do the same again same thing happened cannot save places !



Purchased in March 2021 at Officeworks for $148.00.

Build Quality
Ease of Use
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GPS Location Accuracy
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1 comment
Navman
NavSupport A.Navman

A load of rubbish

published

When connected on Navman just keeps rebooting. As a result can not update maps or look at trip information. Have moved to different USB port but still happens, tried different cables and still the same. System is no use if it cannot be updated

Purchased in March 2021.

Build Quality
Ease of Use
Value for Money
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GPS Location Accuracy
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1 comment
Navman
NavSupport A.Navman
Andrew W

Andrew WGreater Melbourne (Outer), VIC

Navman used to be right up there with quality, but not anymore, they have just gone super cheap rubbish.

published

Purchased in June 2021 at The Good Guys for $178.00.

Build Quality
Ease of Use
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GPS Location Accuracy
Battery Life
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1 comment
Navman
NavSupport A.Navman
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Simon. C

Simon. CGreater Melbourne (Outer), VIC

  • 3 reviews

Very poor Battery life

published

My unit only lasts for about an hour from fully charged to flat when being used in the car. Works well then goes flat. Has to be taken out of the car and recharged. Very poor performance when using on short trips

Purchased in June 2021 at Officeworks for $170.00.

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Ease of Use
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3 comments
Navman
NavSupport A.Navman
Simon. C
Simon. C

The unit still goes flat even when it is plugged into the car.
I guess that I will have to look at another brand for a solution

Navman
NavSupport A.Navman
John K.

John K.Central, SA

  • 8 reviews

worst I have had

published
Build Quality
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Disgusted Johnny

Disgusted JohnnySydney

  • 4 reviews
  • 1 like

Absolute Junk

published

This is my second unit (replaced under warranty after argument with store). Exactly the same problem!!! Fully charged and as soon as unplugged, turned off and not used, battery flat in less than a day. Absolutely no way I would get another one as it is just not worth the hassle. Especially as the same fault in two units clearly indicates a model fault. Might source an aftermarket battery to see if the problem can be fixed, otherwise it will go in the bin and another brand purchased. It's a pity as other Navman units previously owned were very good.

Purchased in February 2021 at Harvey Norman Retail Stores - Electronics for $199.00.

Build Quality
Ease of Use
Value for Money
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3 comments
Navman
NavSupport A.Navman
Disgusted Johnny
Disgusted Johnny

Two units with the same fault is NOT a fault with the unit. It is a model fault that will not be resolved by "testing" the unit.

Navman
NavSupport A.Navman
Rob

RobMetropolitan Adelaide, SA

Refuses to turn on at times

published

This unit is very frustrating. There are times it just point blank refuses to turn on. I can unplug it, use the power button at the back, nothing seems to get it to wake up right away. If you leave it plugged in, it MAY decide to power up after 15 to 20 minutes! So frustrating it's almost beyond words. Trying to navigate out of Sydney (I live in Adelaide) was a nightmare and had to use Google maps to head home after picking up a vehicle to take back to Adelaide.

Purchased for $175.00.

Build Quality
Ease of Use
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1 comment
Navman
NavSupport A.Navman
VMOS

VMOSCanberra 2600, ACT

  • Verified purchase

It cant even find my house - drives right past it

published

I programmed my Navman to go HOME - it sent me right past my house, told me to turn right into the next street, go half way along the street, do a U-turn then go back into my street and left into my house - blind Freddie could do a better job. It doesn't know where it is and where it is going. This isnt good for a GPS, i would be better to buy a Labrador and a white cane.

Purchased in November 2021 for $144.00.

Build Quality
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1 comment
Navman
NavSupport A.Navman
LorenC

LorenC

  • 5 reviews

Don't buy a Navman MY690LMMT! Absolutely frustrating experience

published

Purchased in November 2021 at Officeworks for $178.00.

Build Quality
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1 comment
Navman
NavSupport A.Navman
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This is a very good GPS

published

Very accurate, and simple to install. The signal strength was very good, and in our travels in the Queensland area could not be faulted. There was a very slight problem with it but that was more my fault. Understanding how to change from NZ maps to Australian maps......a bit of lateral thinking was required on the settings solved the problem.

Purchased in July 2021 at Harvey Norman, Christchurch, NZ.

Build Quality
Ease of Use
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1 comment
Navman
NavSupport A.Navman
Jeff S.

Jeff S.Great Southern, WA

Navman 690lmmt...

published

Purchased in July 2021 for $175.00.

Features / Functions
Route Choice
GPS Location Accuracy
Battery Life
Philip G.

Philip G.Wide Bay-Burnett, QLD

waste of money. complete rubbish

published

Unit fails to hold any charge and loses power immediately off charge. previous navman would run at least 15 minutes on battery. this my690lmmt wont hold charge for 15 seconds and is under 12 months old and has been looked after.

Purchased in October 2021 at The Good Guys Physical store for $180.00.

Build Quality
Ease of Use
Value for Money
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GPS Location Accuracy
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3 comments
Navman
NavSupport A.Navman
Philip G.
Philip G.

Battery now holds charge but navman will periodically fail to load and have to rely on mobile phone Google maps which hasn't failed me.

Navman
NavSupport A.Navman
Ray

Ray

  • 2 reviews

how to adjust volume

published

Can you adjust volume on Navman MY690LMMT IF so how do you go about it like to purchase this model but reading Reviews seems that the volume is to low for directions while driving behind the wheel you must keep your eyes on the road an not on the GPS Thanks Ray

Purchased in October 2021.

1 comment
Navman
NavSupport A.Navman
JOHN ROUTLEY

JOHN ROUTLEYLaunceston, TAS

Low volume

published

With volume setting on high it is impossible to hear directions. Checked all the settings with no increase in volume. Maps seem reasonably accurate, however without the volume the unit is useless.

Purchased in April 2021.

Ziggy

ZiggySydney, NSW

Warning .. Navman removed support for MY690LMMT

published

Warning all Mac users - Navman supports Mac OS 10.6 and above. That support was withdrawn at OS 10.12. This means that you no longer can download your ”free” map updates.

Purchased in May 2021 at The Good Guys for $178.00.

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rob

robWide Bay-Burnett, QLD

Not good enough.

published

Purchased in February 2021.

Build Quality
Ease of Use
Value for Money

catastrophic failure

published

Purchased in December 2021.

Build Quality
Value for Money
Features / Functions
Route Choice
GPS Location Accuracy
Battery Life
Mick Winner

Mick WinnerCentral Highlands and Goldfields, VIC

  • 7 reviews

Not holding charge

published

Im with everyone else thats had a problem with there MY690LMT have had it for many years the battery after 3-4 hrs plugged in then unplug and not even 3/4 hr out of it which is wrong you buy a product 1/2 by the brand name and the other advice you get. why not have a product that holds charge for at least a hr then you wouldn't get so many complaints. And as for the speed alerts picks up the next street over not the one you are driving on and as like everything else you get what you pay for and if they up the price abit and gave free speed cameras ect instead of getting more money out of you and paying extra

1 comment
Navman
NavSupport A.Navman

Questions & Answers

Bruce

Bruceasked

I have a Navman MY690LMMT which is about 18 months old.
I want to update my maps.
I have connected the device to my computer and my computer acknowledges that the device is connected. I can open the USB Drive and all the contents are displayed on my computer screen.
But that is as far as I can go. I can't communicate any further. The Navman is switched on and I have followed the instructions on the web site.
Any tips? What am I not doing correctly?
I had a Tomtom for 6 years and had no problems.
Your help would be appreciated.
Bruce

3 answers
Disgusted Johnny
Disgusted Johnny

Hi Bruce. You need to have Navdesk installed on your pc for it to communicate with the Navman. If you don't have the cd that came with the unit go to the Navman site and download it.
Once installed it should automatically check for updates when the satnav is connected. If there are updates available it should detail what is available and then give you the choice of which ones you want to install. From that point the update is automatic.
If that doesn't work then it might be worth contacting Navman to discuss the problem. On the one occasion that I spoke to them I found they were very helpful.
I have had several Navmans over the years and I feel that this is the worst, especially with the battery.
To be honest I have sourced a replacement battery for my old MyescapeIII and have gone back to using that as it is a much better unit in my opinion
Hope this is some help to you.
John

Bruce
Bruce

Thanks for your info John.
I have also contacted Navman and yes they are very polite and helpful. I have done what you have advised and what Navman have advised.
However I still can't get communication between my PC and my Navman.
I have had no problems with my Tomtom and am not unfamiliar with PCs. I think there must be a problem with my Navman.
Thanks again,
Bruce

Navman
NavSupport A.Navman

Hi Bruce,

Thanks for positing your query.

We are sorry to hear that you are having problems in updating your device.

The first thing I would suggest is to perform a hard reset to the device by poking the reset hole at the back of it, then connect it again to your computer to check if the connection problem has been isolated. If not, please try using another USB cable, USB port, disable/lower down your firewall or try other computer.

Hope this helps. Otherwise, feel free to contact our support team at [email protected]

Hey Disgusted Johnny, thanks for your help.

Kind Regards,
The Navman Team

Luther_Sydney

Luther_Sydneyasked

Once I wanted to download North America maps in MY690LMMT, it's asking $90. Is there any cheaper option plz?

1 answer
Navman
NavSupport A.Navman

Hi Luther_Sydney,

Thanks for your question.

We have the 30 days rental map for North America for only $25 (AUD) / $35 (NZD). Please refer to the appropriate link below:

Australia: https://www.navman.com.au/2019-north-america-rental-map-ezy-my-move
New Zealand: https://www.navman.co.nz/2019-north-america-rental-map-ezy-my-move

Please also feel free to redeem our coupon code "REGOFFER1" at the checkout and enjoy 15% off all map and accessory products when you register your device to our website. To know more about this, please refer to the appropriate link below:

Australia: https://www.navman.com.au/navmancustomer/device/create/
New Zealand: https://www.navman.co.nz/navmancustomer/device/create/

Hope this helps. Otherwise, feel free to contact our support team on [email protected]

Regards
The Navman Team

Flanno

Flannoasked

My newly purchased MY690LMMT does not give the correct address, it can be 50 metres off. It appears to navigate the streets ok. How do i calibrate this unit.
Kind Regards
John F

2 answers
Trevor Henderson
Trevor Henderson

never had that problem so cannot help.

Navman
NavSupport A.Navman

Hi Flanno,

Sorry for the troubles. This can be resolved by updating your map. Please click the link below for the steps:
https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&&faqid=131333&&Region=Australia%20NAVMAN&&Language=English%20NAVMAN
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.

Hope this helps. Otherwise, feel free to contact our support team on [email protected]

Regards
The Navman Team

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