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mgkerdelGreater Melbourne (Metropolitan), VIC
- Verified purchase
Happy cooking!
I have purchased both combi-steam oven and standard oven but have not moved into my new home as yet so have not used mine. However, I am using my daughter-in-law's exact same models (only 12 months old) as living with my son while my house is being built. It is why I chose to go with the same model ovens as I enjoy using them and feel they do a great job. My only concern is that the seam oven and even steam assist function can cause some the water to run between the glass windows which leaves a stain and cleaning is not so easy. Would feel ...Read more
happier if this was an easier job. I was told at a demonstration at E&S Trading when I asked the Neff chef, that this should not be happening, but unfortunately it is on my son's ovens. When my daughter-in-law rang Neff about this problem they sent a man who didn't seem to know much about it and wasn't really helpful, and no further assistance was offered. I am hoping that I do not have this problem.
Purchased in April 2021 at Harvey Norman for A$3,314.00.
1 comment
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Questions & Answers
AnneMarieasked
Before I write a review on this oven I would like to know if it is normal for crumbs & liquid to accumulate between the glass oven door.
The instructions for removing and cleaning between the glass appears quite complicated and dangerous.
Also when I open the oven door I am hit by hot air and I thought the fan reversal stopped this happening
.
I would appreciate your comments on these problems
3 answers
Hi AnneMarie, I have not experience a problem with crumbs or moisture in between glass. I do experience hot air initially when I open the door, but only for a brief moment so I just crack the door to activate the fan as it will take a few seconds for the fan to reverse. Hope this helps!
Thank you will try that
Yes I too have got crumbs between the layers of glass. They seem to get in via the revolution handle. I agree the instructions for removing the glass sound complicated. I just make sure to wipe any loose crumbs of the top of the door before closing it.
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Bosch H.Neff
Hi mgkerdel,
to call us on 1300 087 033. Regards, NEFF Home Australia.Thanks for your review, we appreciate the feedback. We're glad to hear that you're enjoying using the ovens. However if we can be of any help to you in the future, please do not hesitate... Read more