Hi this is my second New Age Van purchased from New Age Melbourne 5months ago and love it. Have had nil issues with it and just love getting away in it. Great service from Joel and Mel who cannot do enough for you and knows their product. Very happy all round.

We bought an 18ft ER Manta Ray caravan from New Age mid 2017. Ever since we have had repeated issues with brakes, wiring and other features. The reverse camera has never worked. When they went to fix wiring issue regarding the electro stability control the whole unit was liquid nailed to the floor and they had to make a hole in the floor to remove and repair it. We were sold on the high-end quality of this caravan, but a lot of shortcuts have been made in the manufacturing. On top of this our experience dealing with New Age regarding repairs has been awful. They are quick to blame wear and tear and the customer for why a caravan just over 12 months old is falling apart.

We purchased our van in 2018 from Bairnsdale New Age outlet and they were great to deal with however as we live in Port Stephens we had to use Beresfield for our services. What a nightmare - we had several problems and they accused us of changing things ourselves and were very loathe to fix things. Took weeks to fix things which turned out to be minor issues. We would not recommend them to anybody as they are only interested in selling vans. New Age need to improve their work during in construction and have better standards and also who they allow to have franchises representing their company .Graeme

Bought from Newcastle and have been waiting over 5 months to get replacement window blinds as the installed ones stopped working and fell apart even the staff think they are the worst window blinds.
Door locked from inside refused to unlock had to lever the door open.
Cupboard doors have no safety features to stop contents from flying out.

The van is fully fitted out for free camping and therefore is no light weight, but tows like a dream behind our l/cruiser 100 series turbo diesel. Everywhere we stop caravanner,s want to have a look. They love the fit out and colour scheme. Just back from Shark Bay and the wheat belt /wild flower belt. Have been all over the van trying to find fault with no success. Any questions we have are only a phone call away to New Age Perth who have been excellent from day one. Are members of the New Age Tribe. and our next Tribe event is to Fontys Pool in November. Cannot wait.

Purchased from Newcastle started with only minor problems easy fix inside van fitted out great outside looks good underneath the pipe work and electrical lines poor everything siliconed together solar panels on roof siliconed straight to the roof and rubbing tow hitch welded on crooked draw bar has rust at some of the welds left hand brake not working properly over heating even after adjustment Melbourne have done nothing gave us an upgrade on the air conditioner I’ve checked the models and in fact it’s a down grade by about $400 Snakey Salesmen looks like solicitors will have to deal with them all we wanted was a no stress retirement

Took van in for a service before our trip north had a leak in wardrobe got that fixed then headed off on our trip stopped overnight in Finley after arriving set van up and went and flicked hot water unit on but no hot water any ideas

Just picked up our new MR16ES2 from Cannington Perth. Excellent customer service and after service. Hand over was a little bit over whelming but came with a dvd to watch again later. Van was perfect, no issues. Quality build with quality equipment and finish .Built in Australia for Australian conditions. Perfect size for 2 people with plenty of room. Now living the dream.

Took a long time to make a decision on a caravan as I wanted to make sure that I was getting value for money.
The quality of the build and finish has been done well, all fixtures and fittings are of good quality. Very comfortable dining and full queen size bed. As I’m towing with a Discovery 4 you don’t really notice the van behind you.

It is frustrating when your van is not wired as 12v under warranty you have it fixed supposedly only down the track the whole van wiring burns out due to inferior wiring and they dont want to know you. New age need to look more closely at the people they use to wire their vans as they let them down. We could have burnt to death in our van because of this.we love our van but has put a bad taste in our mouth

Just home from a 14500km journey to western australia via the nullabor and returning via the great central road and oodnadatta track. The van performed extremely well. tows like a dream with a tyre pressure of 65psi on bitumen and 28psi on dirt roads. we did over 3000kms on outback dirt roads with no issues. prior to leaving i took the time to fit extra underneath protection to pipework, wiring and water tanks.
all in all very happy. really had no issues getting off road to some amazing bush camps.

Had all the correct towing and vehicle conditions but it was atrocious, swaying/wagging continuously when travelling at 85/90 kph possibly because it was a single axle "off road" model. Subsequent year models were called dirt road models. Fit and finish was appalling as was after sales warranty issues which was mainly due to the awful dealer. Fridge and electric problems were annoying.
Bought bran new and sold it within 18 months

Hi i love my van manta ray 19e only thing i don't like is the shelf above the bed can't sit up properly.Was wondering if it could be removed at any stage.Jule's

We purchased our Manta Ray 16E from Motoco in Townsville, after many visits to the team on site Victa, Monica & John and the many changers made by us to suit our requirements, we got the van we designed, nothing was a problem, took the van on its first outing and all went well, sat on 100klm and overtaking was no problem very happy with the van