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Reviews

4.6

188 reviews
5
(126)
4
(50)
3
(6)
2
(3)
1
(3)
  • Build Stage
    • Post-Construction (26)
  • Customer Service
    4.7 (20)
  • Site Admin
    4.7 (18)
  • Timeliness
    4.6 (17)
  • Structural Integrity
    4.7 (17)
  • Plumbing & Waterproofing
    4.6 (17)
  • Electrical & Lighting
    4.7 (17)
  • Flooring
    4.6 (14)
  • Transparency
    4.5 (18)
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Saul P.

Saul P.Perth, WA

  • Verified customer

Verry good no hassle easy and friendly staff great builder always ready to help and no hidden surprises or add ones

published

Great build builder and site manager excellent
Great time frame
Well mannered polite people
Easy to contact
No issues
Will use again
Great price for what we got
True professional outfit

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2022
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1 comment
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The reviewer stated that an incentive was offered for this review

Tommy Segoro

Tommy SegoroPerth, WA

  • Verified customer

New investment house built by New Choice..lovely finish, awesome process, got a tenant before even collecting keys

published
  • +1
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2022
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1 comment
New Choice Homes
New Choice HomesNew Choice Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Perfect as Expected

published

We had a very good build with NCH, they take pride in their work, nothing was too much trouble. We had quotes from other Top Builders, but NCH came out on top for Quality, Price and Build Time. From the start with John, through to pre start with Kylie then onto construction with Christina and Eleanor who is lovely, was a smooth journey. We had a couple of hiccups, but Phil our supervisor was on the ball and was sorted out in no time. We are very happy with our forever home they done an excellent job, On Time, On Budget and a Good Quality Build. We would recommend New Choice Homes to our family and friends.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateMarch 2022
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1 comment
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  • Verified customer

Delivered on expectation

published

As a first time home builder, I had a lot of guidance and recommendations to help me through initially. I was recommended NCH from family. The key for me was a quality build at a reasonable price. I can say that I got all of this. The Quality of the build as recommended. I would recommend New Choice Homes to anyone thinking of building a new home.

Build StagePost-Construction
1 comment
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Fes

FesPerth

  • Verified customer

Thank you for our beautiful home.

published
Build StagePost-Construction
1 comment
New Choice Developments
New Choice Homes N.New Choice Developments
  • Verified customer

Smooth from start to finish

published

A fantastic smooth experience from the sales/design process, prestart and construction. The quality of the build was top notch and finished on budget. Building Inspector at PCI commented on quality of the build and could find any faults. Any hiccups were dealt with quickly and professionally, would recommend New Choice to family and friends. Special mention to the Supervisor Brad who ensured our build was done on time and to a top notch standard.

Build StagePost-Construction
1 comment
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chris

chris

  • 2 reviews
  • Verified customer

Triplex project

published

i would recommend NCH to build your new home, i would certainly use NCH again from the initial decision to use them (did my homework and had quotes from min 6 other builders) they were fantastic, the cost was competitive and so was the design of the plans that were spot on. They worked in conjunction with the lender, council and the strata companies to ensure everything went smoothly. The specs were high and the build quality as i would expect from a competent builder. All the staff right from the planners, pre start, liaison managers and site supervisor were very helpful and accommodating with no issues that couldn't be sorted out. Overall i am extremely happy with the outcome of the build. Thank you

Construction End DateSep 2018
1 comment
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Peta H.

Peta H.

  • 2 reviews
  • Verified customer

First Time Builder

published
Construction End DateSep 2018
1 comment
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CGill

CGill

  • 2 reviews
  • Verified customer

Very happy with quality of build and management of build...

published

Very happy to recommend New Choice Homes. A 3rd party building inspection was very positive and inspector spoke very highly of the quality of build for the price. The build was managed very well by Brad who was thorough and the New Choice team were supportive along the way. We originally were going to go with any builder and are happy that we changed and went with New Choice.

Construction End DateSep 2018
1 comment
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chris

chris

  • 2 reviews
  • Verified customer

Triplex Build

published

I would recommend NCH to build your new home, i would certainly use NCH again from the initial decision to use them (did my homework and had quotes from min 6 other builders) they were fantastic, the cost was competitive and so was the design of the plans that were spot on. They worked in conjunction with the lender, council and the strata companies to ensure everything went smoothly. The specs were high and the build quality as i would expect from a competent builder. All the staff right from the planners, pre start, liaison managers and site supervisor were very helpful and accommodating with no issues that couldn't be sorted out. Overall i am extremely happy with the outcome of the build. Thank you.

Construction End DateSep 2018
1 comment
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  • Verified customer

Great New Home - Highly Reccommend

published

We recently built a new home with New Choice Homes and absolutely love it. The entire process from the beginning ran smoothly and was well communicated. The construction quality is immaculate, and the client liaison always left us feeling completely comfortable. Building can be a stressful time, but we never felt any concern and would most certainly build with New Choice Homes again.

Construction End DateAug 2018
1 comment
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  • Verified customer

Fantastic experience. Highly recommended.

published
Construction End DateAug 2018
1 comment
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luke

lukeperth

  • 2 reviews
  • Verified customer

Triplex project

published
Construction End DateFeb 2018
1 comment
New Choice Homes
New Choice HomesNew Choice Homes
Disgruntled

Disgruntled

  • 2 reviews
  • 1 like
  • Verified customer

Quick and close to flawless!

published
Construction End DateJun 2018
1 comment
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Ash

Ash

  • 2 reviews
  • Verified customer

Love my new house!

published
Construction End DateMay 2018
1 comment
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  • Verified customer

Best building experience!!

published

The whole building experience with NCH was fantastic, the quality of the house stood out against the others on the street, it was really well managed and it was so easy to communicate and ask questions, always got a simple answer. I'm so happy with the whole experience from signing up with Lloyd who was so patient! and then with Brooke who was the most helpful person. Couldn't be happier :)

Construction End DateMay 2018
1 comment
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  • Verified customer

Perfect 3x2 in Victoria Park

published

Very happy with the design and build of our 3x2 in Victoria Park. From help with design on a challenging block, through prestart and construction, everyone at New Choice made the process stress free. Staff were friendly and always available for advice and help. The fixtures and fittings were of great quality and look fantastic and the stone benchtops added a quality touch.

The final result was on budget, on time and above expectations.

Construction End DateFeb 2018
1 comment
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PEC

PECPerth

  • Verified customer

2nd build with New Choice Homes

published

Great customer service. From sales and prestart to construction process, they were very prompt and efficient in resolving any issues or queries.
The inclusions and quality of the build were outstanding. There was no major issue found during the PCI; even the small issues were found by site supervisor and we didn’t even noticed them until he pointed out. This is the second time building with them and They did a great job for both.

Construction End DateApr 2018
1 comment
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  • Verified customer

Totally fantastic experience.

published
Construction End DateApr 2018
2 comments
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Paul Baxter
Paul Baxter
  • Verified customer

Excellent Build and Superb Service

published
Construction End DateMar 2018
1 comment
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Questions & Answers

Mojy

Mojyasked

Hi everyone,

I'm a first home buyer thinking of building with NCH and noticed that there's only two 1-star reviews here (though both are terribly frightening). One of them said that their lawyers take down negative reviews. I wanted to know:

1- Is it possible for companies to remove negative reviews? (in that case this whole site would be a scam)

2- What experience have you had with this builder? Pros and cons objectively????

Thanks all for your time :)

6 answers
Tuscany
Tuscany

Hi, I noticed when I posted my negative review they removed my sales rep name but if it’s a positive review then they keep the name included which is defiantly dodgy.

If you deal with them make sure you read everything and don’t get rushed. I’m currently in the process of getting charged an extra $1200 on top of my $1500 deposit even though my finance declined. I confirmed with my rep multiple times if I would get changed any more than my deposit if my finance declined and then now I have been sent another bill.

Job1
Job1

Hi, I have built with them and they were great..not problem at all..very helpful, price was competitive and the quality of the home is a lot better then some of the builders out there..

Mojy
Mojy

Thanks guys. Both opinions very helpful. Anyone else here who could kindly share their opinion?

Marc

Marcasked

Can anyone give me the full contact details for Ross??

2 answers
New Choice Homes
New Choice Homes N.New Choice Homes

Hi Marc, Ross no longer works for New Choice Homes. Can I help you or have have another consultant call you?.

Marc
Marc

Thats ok thanks someone else has kindly passed on his details.

Green

Greenasked

I read the review by Dan titled 'What a Disgusting NIGHTMARE!!! Minus Zero' published on Apr 06, 2016. Has anyone had similar bad experience with the same builder?

6 answers
Venus C
Venus C

Hi Jim
Our experience with New Choice Homes was nothing but excellent. We had no problems at all and have been totally satisfied with our house. All the staff were very helpful and professional and always kept us up to date with our build We have no hesitation in recommending them to build your house.

Dan
Dan

Oh Again NHC, What an accusation when we are in the Building Industry and my partner and I can see how disgusting and poor workmanship the work is, all just cut corners!!
you can explain Jim, how come the slab had structural cracks every everywhere in house, how come the mesh is not sitting at 3mm as per your Engineer but all are sitting at 10-20mm which a Cover Meter had proven??

Explain to Jim how come all the mortar are not at 10mm as per the BCA and they are all non-compliance??- photos doesn't lie

Exlplain to Jim How come the Brick pier that support your Roof is not filled in as per Your Engineer's Drawing and which I've sign on??- Photos doesn't lie

Explain to Jim how you end up cutting the wall as the pipe for the slab penetration is in the wrong location as my Engineer stated and myself as all the 3 pipes are in the wrong location and it is a structural issue??- photos doesn't lie

Explain to Jim how come the slab curled and doesn't sit on the slab at all and will never as the amount of sand that blew underneath the slab??- Photos doesn't lie

Explain to Jim how great you treat and value your clients who are paying thousand and thousand and you said to me incluidng a have a witness, You told me " I'm not building a 1 Million dollar house for me, you are a woman and you got no clue what you are talking, you better shut your mouth and get what your are given"??
But even the house cost $5, you will still be cashing up on that $5

Explain to Jim, how come all the light switches, GPO are most missing and not at the right locations as stated in Pre-start??

Explain to Jim how come the Timber in the roof( the Strut) are cracked and damaged??

Explain to Jim how come the Brick piers are falling off again after second time been done again?? photos doesn't lie

Explain to Jim how come there is around 500 chip bricks on the face bricks?? photos doesn't lie

At the end of the day, you are free to make your own decision!

Dan
Dan

Typing mistake: Cover meter says 10-20cm when your Engineer's says it should be sitting at 3cm

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