New Choice Homes is offering $50 Bunnings gift vouchers to their customers upon completion of their homes from 1st of August 2014 to encourage them to write a positive or a negative review. It is possible that reviews during the terms of that offer were written by customers who received such a reward.
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Reviewer Photos & Videos
Alan KAU
- Verified customer
Excellent Builder
Thanks to New Choice Homes for making the process of building my first home so stress free and easy. From the initial costings right through to handover, the team at New Choice Homes were friendly, easy to deal with and super helpful. There were only minor issues during construction and any questions & problems were quickly resolved/answered. I would highly recommend New Choice Homes to anyone looking to build and would gladly build with them again in the future.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Simon WPerth
- Verified customer
Good quality build overall.
We have just moved into our beautiful new home having handover earlier in March, with this the second home we have built. Overall we are very happy with the quality of build and the finish for most things is excellent.
Like any build process we had a few hiccups along the way, but for the most part the team at Newchoice did everything they could to ensure no delays were occurring. The two biggest disappointments are the rear sliding door and the finish on the concrete driveway. The rear sliding door was a long drawn out issue with the bottom...Read more
row of bricks having to be removed due to the door frame not being set square by the brick layer and the slab having a hump right in the middle of the opening compounding the problem. After some weeks the doorframe was finally fixed ‘square’ but the gap not being even at the top and bottom of the double sliding doors still would indicate it is still not 100%. However, the doors open and close without an issue and having spoken to the Dowell technician onsite myself, the bottom adjustments on the door got the gap a bit better but not 100%. The issue with our concrete driveway is the finish. The construction of it is fine, but the surface finish is not to the standard we would expect and certainly not to the same standard as my previous home, particularly along the cut off drains, the edges, around the down-pipe grates and where it meets the face brickwork. Overall, we would recommend Newchoice as they represent excellent value for money and their finishes are in line with their competitors. Everyone we dealt with along the way were excellent in the service they provided, from the salesperson, to contracts, to prestart to client liaison, and each stage of the build process was well communicated and quite seamless. We would happily build with them again, but hopefully this being our family home, we will be enjoying living in it for the next 30+ years. Thanks everyone at Newchoice for building our lovely home!1 comment
New Choice HomesNew Choice Homes
Hi Simon,
Thank you, we really appreciate the time you have taken to complete your review and I will be sure to pass on your valuable feedback regarding the couple of build points you mentioned to ... Read more
our construction team. Thank you again for the opportunity to allow us to build your new family home and it's wonderful to hear that you've had such a great all round experience building with us, your compliments will be shared with the whole team. We sincerely appreciate the recommendation and wish you and your family all the best for your beautiful new home.
Similar opinion? Write a review on ieatwords.com.au!
BecPerth
- 6 reviews
- 2 likes
- Verified customer
Excellent quality build and service
Building my first home on my own sounded like a daunting process but the team at New Choice Homes were fantastic and helped me through it and made the whole process very manageable. I was really impressed from the start by Jim my sales consultant. He was not at all pushy and gave me very good and practical advice.
My block of land was a corner lot and had unforeseen restrictions to the boundary setbacks and my initial choice of The Milan plan which had a great promo with it could not be used. NCH were nice and came up with a custom designed...Read more
floorpan for my block within its restrictions and did their best to accomodate my requests. They also let me have the promotion inclusion package which came with the Milan plan at that time without any additional charges. At Pre-start, I was impressed that the "basic" inclusions were not at all basic. Their tapwares, handles, tiles etc were very stylish and I found that I did not need to upgrade anything at all. The building process itself was quick and always on schedule. I was always kept updated by Brooke the whole time with emails being responded to quickly. I received my keys on time without any fuss unlike other friends whose dates were often pushed back. I had an issue during practical completion inspection when I noticed that drawers to the kitchen were not built in for me and I had completely missed that it was not drawn into the plans in the first place. I quickly went to get quotes from 2 cabinet makers and they were all quoting me in excess of $800 and I was quite stressed about it. I was unsure if NCH would help me, and many friends told me most builders will not cover it because I had already signed for the plan and it is all too late. But I decided to take a chance and ask Brooke my client liaison about it. I was surprised that NCH actually responded quickly. Shortly after, I was given a proposed plan for the bank of drawers to be inserted, and my drawers installed within 2 weeks of signing the amended draft. NCH did all that without charge and I'm so thankful and awed that they were so gracious about it. NCH was also always quick to respond to any concerns after the build. Overall I have to say I'm so happy I went with NCH. I highly recommend the team behind NCH. They provide quality build and quality service and really look after you well as a client. Many friends and family have commented on how well the house has been built and are amazed on how easy it seemed for me. It was all thanks to NCH team. If you're looking for a team to trust your home building with, you can definitely count on NCH.1 comment
New Choice HomesNew Choice Homes
Hi Bec,
Wow what a fantastic review. We're so pleased to hear that you had such a rewarding building experience with New Choice Homes and we are glad that we were able to design and build you a hom... Read more
e that you are proud of. As for the bank of kitchen drawers, we're strong believers that it's the little things that count, in adding to a clients overall experience, so we were more than happy to assist with providing these drawers for you.Similar opinion? Write a review on ieatwords.com.au!
Find out how New Choice Homes compares to other Home Builders
Know better, choose better.
- Verified customer
Custom home build on a challenging sloping block.
This was our first time building and New Choice Homes made the whole process fairly straight forward.
The house was somewhat on a budget but still needed some key features as was built in Wembley Downs. The block was a sloping block which also added to the complexity though we had our plans drawn up previously by a building broker so this design part was easy for NCH.
The communication was good throughout the build, somewhat pushy towards the start trying to get our business locked away which is understandable.
A few small issues aros...Read more
e and were sorted by NCH although there was some resistance to a couple of these issues mainly on the cost side of things. The quality of the build was on point for the price of the build and on the first hand over inspection Best West building Inspectors went through the whole house and only found mainly cosmetic issues that needed attention. Overall we were happy with the build process with NCH and they did go beyond their scope to help us at the end which was appreciated. Where NCH price themselves in the market they do a decent job and are easy to deal with and we would build with them again if we ever build again.1 comment
New Choice Homes N.New Choice Homes
Dear BCK,
Thank you for sharing your experience and we appreciate the honesty in your review. We're glad to hear that you received great communication from our staff throughout your build and that ... Read more
we could hand you the keys to a house you're proud of, so much so, that you would be happy to build with us again. As for going beyond our scope of works, at New Choice, our clients satisfaction is paramount, so we're happy to go above and beyond to ensure you have the best building experience possible. Thank you again for your review and we all wish you many enjoyable years in your New Choice home.Similar opinion? Write a review on ieatwords.com.au!
Jeffrey JiePerth
- Verified customer
Wonderful build
Thanks to New Choice Home to build our house on time and even on a earlier date than what we expected.
Thanks also to John Archard, Kellie, Brooke, Melanie and Phil for your support.
We are so pleased with the customer service and support. Well done for you all. I greatly appreciate all your effort put into our house.
Thanks
1 comment
New Choice Homes N.New Choice Homes
Hi Jeffrey,
Thank you for your kind feedback. It's very rewarding to hear that our values of quality customer service has been an experience shared by you and your wife and your wonderful comments ... Read more
will be passed onto the entire team. We appreciate the time you have taken to complete this review and we all wish you many enjoyable years in your new home.Similar opinion? Write a review on ieatwords.com.au!
AliciaPerth
- 2 reviews
- Verified customer
Excellent build
As this was our first build, we compared many other builders with New Choice Homes (NCH)... They didn't compare. Our sales person Lloyd made the whole experience exciting. He wasn't pushy like the other sales people we encountered from other builders and gave us time to decide on what we wanted. He gave us expert advice on our house design. Our client liaison Brooke was a delight to work with. Any queries we had were answered asap. We were kept up to date with the build process. The workmanship was top notch. Our home was completed two months earlier than the initial move-in date. NCH is a builder you can trust to deliver good quality build. We love our new home and would highly recommend NCH
1 comment
New Choice Homes N.New Choice Homes
Hi Alicia,
Thank you for the time you have taken to make your wonderful review and for allowing us the opportunity to build your first new home for you. Its great to hear that we were able to crea... Read more
te the right design for you and that you received excellent communication from our staff throughout your build, we're also glad you are pleased with the quality of workmanship.Similar opinion? Write a review on ieatwords.com.au!
KarmaDoubleview, Perth
- Verified customer
Can't go wrong with NewChoice Homes
New Choice Homes (NCH) has built an absolutely fabulous family home for us at Doubleview, Perth. We are extremely happy with the way the whole process has been handled. Excellent team consisting of building consultant (Derek), designer (Jamie), interior designer (Kellie), supervisor (Phil) and liaison officer (Brooke) made the whole experience of building a new home very rewarding and enriching experience. Highly professional bunch of people! I can't find any fault with the quality of built be it in terms of materials used, level of workmanship...Read more
, and overall professionalism. Yes, I admit, I felt the construction could have moved a bit quicker at times but NCH finished the work prior to completion date. This simple hitch, which can occur with any type of constructions, should not anywhere near outweigh the excellent job NCH has done for us. Thank you very much team NCH for the beautiful home you have built for Nidup family. Very Happy New Year and Hope 2018 will shower you and your families with lots of successes, prosperity, peace and happiness. Karma and Tshering Doubleview, WA1 comment
New Choice HomesNew Choice Homes
Dear Karma,
Thank you for taking the time to make your heartfelt and glowing review of New Choice Homes. We're so happy that you had such a rewarding experience building with us and we were grateful to be able to share the journey with you. ... Read more
Once again thank you again for your kind feedback, it really is a delight to hear that our values of quality customer service has been an experience shared by you and your wife. We wish you and your family continued happiness in your new home for many years to come. Kind Regards, New Choice HomesSimilar opinion? Write a review on ieatwords.com.au!
RhysPerth, WA
- 5 reviews
- Verified customer
Difficult Block Size + Custom Design + New Choice Home = Great Result!
We just finished building our home with New Choice Homes. We had a difficult block size of 12m frontage by 42m long with a 3m decline over the length (neighbours wouldn’t allow us to retain the rear), which made it difficult to find off the plan designs that suited our block and the type of house we wanted. We spent a fair bit of time with New Choices Sales & Design team to develop the perfect layout house for our block whilst suiting our lifestyle and growing family. It turned out to be a fairly custom design with a lot of special inclusions. ...Read more
Overall the process went very smoothly and the whole team were super helpful. As with all builds there were a few minor hiccups but everything was picked up, resolved and fixed in a timely manner with no headaches. The construction team did a great job keeping the job flowing and we had the house handed over within 7 months of the slab going down, including painting, flooring etc which was really impressive considering the size of the house and how many additions and specials we included. We’ve been in the house for nearly four weeks now and we’re extremely happy with everything, there hasn’t been anything that we’ve noticed after the build that we really regret or wish we thought of which shows how helpful working with New Choices experience upfront on the layout and designs really paid off for the end product. Overall would more than happily build with New Choice Homes again and would recommend to friends and family.1 comment
New Choice HomesNew Choice Homes
Dear Rhys,
Thankyou for taking the time to make your review and we are so pleased to hear that you have had such a rewarding experience building with New Choice. We understand that that there is no... Read more
one size fits all approach when it comes to building and that everyone's needs are different and we're happy that we could design and build you a home that you are proud of. We hope and your family continue to enjoy your new home for many years to come and once again, thank you for your review.Similar opinion? Write a review on ieatwords.com.au!
MelzpangAU
- Verified customer
Highly recommended
We had a great journey to build with New Choice Homes. Our house is done within 5 months after the slab and we get to celebrate Christmas in our new house as promised. We had an excellent sales representative, Lloyd and Client Liaison, Brooke. They’re so informative of the updates of our house.
The quality of our house is 5 stars ⭐️ ⭐️⭐️⭐️⭐️ We had a third party inspector and he said “it is an exceptional quality house”
Thank you for making our first journey a pleasant one. We will definitely recommend New Choice Home to our friends and relatives.
1 comment
New Choice HomesNew Choice Homes
Hi Melzpang,
Thank you for your glowing review and your kind words about your building experience with New Choice Homes. It is fantastic to hear your comments regarding the quality workmanship and ... Read more
communication you have received. We're delighted that you are proud of your new home and your feedback will be passed on to Lloyd, Brooke and all our team members. Thank you also for your willingness to recommend our building service to others, this is a wonderful compliment.Similar opinion? Write a review on ieatwords.com.au!
Find out how New Choice Homes compares to other Home Builders
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- Verified customer
Smooth building process
We are happy with new choice homes, they delivered what was promised and quite creative in the design of our home being an individual home. Building process went smoothly without any hiccups, even our neighbours are impressed.
Had a little bit of unexpected increased cost on scaffolding in the end which NCH was willing to meet us halfway. So that was very much appreciated.
Overall a good building company and would build with them again.
1 comment
New Choice HomesNew Choice Homes
Hi Cindy,
Thanks for your review and we're happy to hear that we were able to design and build you a customised home that you're proud of. It's unfortunate when unexpected costs sometimes arise on ... Read more
site, but I'm glad that we could accommodate and meet you half way. It is also wonderful to hear that your building process went smoothly and that even your neighbours are impressed with the build, so thank you again for your review and we wish you many enjoyable years to come in your New Choice Home.Similar opinion? Write a review on ieatwords.com.au!
HarrietPerth
- Verified customer
Good and bad mixed experiences
It was a mixture of good and bad experiences. I still can't accept that I have to pay $$ to build a platform for the free-standing cooker to sit on because the kitchen bench is too high. When my friend and family came to the house they can easily pick up that the kitchen bench is higher than normal.. The design planning team and senior management are to be blamed. When we open the master bedroom door, the door knob hit on the mirror wardrobe and we realise that the wardrobe shouldn't be put behind the door. Then the retaining wall problems, ri...Read more
ght from the drafting, I asked the team to check the site and advise retaining wall issues but they said they will do it later. However it was when the gas meter box can't be opened then they noticed the problem and left not much choice for the owner. All problems are owner's and the owner has to bear all costs! Another crash, we were told the tree stump and it's roots were to be removed, which we agreed to pay to do the job, however, they only removed the easy surrounding and said it was too hard to do the job as too close to the electricity. So what is the point if you said something but can't achieve... we paid few thousands to learn this. Moreover, I don’t find good value to build a unit looking at the total amount that was paid. However I am happy to give positive comments to [name removed], [name removed] and [name removed] as they are doing a great job in their roles.1 comment
New Choice Homes N.New Choice Homes
Dear Harriet,
Thank you for taking the time to make your review. Whilst we welcome all feedback, we usually have the opportunity to discuss a clients building experience before handover has taken p... Read more
lace. Since posting your review, I understand you have spoken with our Construction Manager and had a chance to discuss your concerns. He has advised you that sometimes owner arranged works, can conflict with the builders construction works. In regards to the tree root removal, I believe it’s been explained that when removing tree stumps, you can’t just grind the stumps down, you have to remove the entire stump and root system to prevent the brick paving from sinking over time. I’m glad that we were able to work together to offer you some solutions which will be actioned as soon as you let us know which direction you wish to take.Similar opinion? Write a review on ieatwords.com.au!
R.PPerth
- Verified customer
New Choice is the Rite Choice
As a first time builder who has no idea you are generally going in blind with high expectations or no expectation. I approached New Choice Homes (NCH) with a plan that I had personally paid for and requested a quote for the build. I was thankfully saved from building a house that I could never afford and a house that did not fit my lifestyle. These comments by NCH made me realise that they were the builder for me. Not only did they build my dream home but they provided me with the honest opinion which for me speaks volume.
During the build I...Read more
had communications with a number of team members which were all so very helpful. for someone who does not have an idea with what a plan even looks like they were all very patient and went out of the way to explain things for me without me feeling like a was stupid or blindsided. My home was built very quickly and the quality was what I was promised. I want to take this time and thank all the staff at New Choice Homes that guided me.1 comment
New Choice Homes N.New Choice Homes
Dear R.P,
Thank you for leaving your kind feedback and congratulations on your new home. We are so glad that we were able to design and build you a beautiful home that you are proud of and it's re... Read more
warding to hear that our values of honesty and quality customer service have been acknowledged by our clients. Building your first home, or any home for that matter, can be a daunting experience and we're happy that we were able to make the process a pleasant one for you.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
NewChoice is the new choice!
The quality is the best! There are two houses built next to my house and the difference in the quality is obvious. Also, the inclusions of my house is unbelievable.
Brett is most honest sales consultant I know. He was not pushy. He is confident and straight-forward. I went and checked out A LOT of builders before signing up with NewChoice. Some sales consultants are rude and pushy - one even offered to pay for my deposit so I can sign up with them.
There are some issues (which will always be there regardless of the building company you ar...Read more
e with) but what I love about NewChoice staffs is they are quick, efficient and friendly. Those are the must when building. One email to Brooke and she’s on to it already. Walter, my construction supervisor, is so much into details (which you would want for a supervisor). I remember he removed one of the ceilings because it wasn’t done properly. Whether big or small requests, NewChoice made way to grant it. They went above and beyond to make sure I have a stress-free building process.1 comment
New Choice Homes N.New Choice Homes
Dear Elieza,
Thankyou so much for taking the time to leave a review. It was wonderful to read your comments and to know that your building experience with NCH was a stress free process. It is also ... Read more
fantastic to hear your comments regarding the excellent workmanship and communication you have received from our staff.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
5* all the way!
I cannot be any happier with my dealings with New Choice Homes. From the very start when I met Lloyd, he helped me step by step through the signing process, nothing was too much trouble...being a novice at building, I asked a million questions that he patiently answered.
Next was meeting Kelly for pre-start....and people say it can be so stressful.....not in the slightest, this part was so easy with Kelly's help. Brooke took over with the construction phase, emailed me every step of the way. I looked forward to these progress reports each week...Read more
4 comments
New Choice Homes N.New Choice Homes
Hi Julia,
Thank you so much for your wonderful review and for sharing your journey. We're very happy that we could help you build your lovely new home and that you enjoyed the whole building exper... Read more
ience. New Choice wishes you continued happiness for many years to come in your new home.Thank you very much, definitely recommending your company to family and friends.
New Choice Homes N.New Choice Homes
That's great to hear Julia, and please don't forget we offer a $1000 referral as a thank you gift.
Similar opinion? Write a review on ieatwords.com.au!
J.c.BPerth
- Verified customer
handover 1
New choice completed the first of three for us, the other two are coming along and hoping to finish before Christmas
they are single story at the front and and two story at the back on a single block one is a heritage looking house whilst the others are a more modern look side by side with different elevations and roof types one is pitched the other is not
1 comment
New Choice Homes N.New Choice Homes
Hi J.c.B, thanks for your review and for briefly telling us about the 3 homes you are building with us. We look forward to you updating your review and providing feedback on your building experience o... Read more
nce all 3 homes have been completed. In the interim, as per our phone conversation, we are happy to hear that you are pleased with NCH to date.Similar opinion? Write a review on ieatwords.com.au!
Find out how New Choice Homes compares to other Home Builders
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PhillRPerth
- 6 reviews
- 11 likes
- Verified customer
A welcomed surprise to building a new home in WA
You often hear the horror stories when it comes to building here in Perth and as I have previously horror dealings with a renovator / builder I was very worried about this process of building a new home. So I spent a long time going through many builders, designs and sales people. We ended up with 2 choices but the other was not cost effective so we chose New Choice Homes (NCH). Brett was very professional as our sales rep and when finally the slab began we were introduced to our “Wizard" Building Supervisor, Walter whom was exceptional and w...Read more
as able to guide us through the entire process. There were some hiccups that were attributed to contractors but having Walter there to guide us through these was a huge relief and made the burden only slight. Brooke in the office kept us up to date and when things weren’t going to plan she had to deal with me, which is not an easy task, but she remained professional throughout. I have no reservations in recommending the NCH team and would suggest requesting Walter as your building “Wizard”, to ensure you also enjoy the building process as we have.1 comment
New Choice Homes N.New Choice Homes
Hi PhillR,
Firstly, we appreciate the time you have taken to make this review and thank you for the opportunity given to build your new home. We are delighted to hear that you have enjoyed your bui... Read more
lding experience with New Choice Homes and to hear that the process was made relatively easy for you by our staff.Similar opinion? Write a review on ieatwords.com.au!
TuscanyPerth
- Verified customer
Devastated First Home Owner
I have been dealing with [name removed] from New Choice for a few months. At first I was told never to trust a sales person and I thought [name removed] was different.
[name removed] was made very clear of my situation and on a number of occasions I reconfirmed with [name removed] that I would not be liable for any other fee’s except loosing the deposit if I had finance difficulties as I had heard a number of stories before.
Now New Choice are trying to make me pay them another $2000 on top of the $1500 deposit I paid them. Not only tha...Read more
t the original plan was very basic with a kitchen with only 2 cupboards and draws and then wanted me to pay extra to add in more cabinets etc. New choice are just trying to scam their customers for as much money as they can get. I would not recommend them to anyone. They have made my first home experience a nightmare.5 comments
For some reason the sales person name was removed. His name is [Name Removed]. The same person mentioned in below review by LG
New Choice Homes N.New Choice Homes
Hi Tuscany,
I am sorry to read your feedback regarding your current dealings with New Choice Homes, I have tried numerous times to contact you and left messages so I could have the opportunity to dis... Read more
Firstly I have only received 2 missed calls which I returned today and have not heard back since.
As advised on multiple occassions I reconfirmed with Brett if finance didn’t go through that I would... Read more
not be liable for any other costs. Also I did talk to the broker your company recommended and he advised my broker was able to offer a better option then he could at the time.Similar opinion? Write a review on ieatwords.com.au!
LG PerthPerth
- Verified customer
Good building company with good reputation and quality workmanship
We first decided to choose New Choice Homes after reading several good reviews and finding NCH designs creative, smart and practical. Having never built before, we ended up speaking to many companies and found NCH consultant Brett Weinbrecht the most friendly, knowledgeable and professional without the pushiness that other companies had. The entire build went fairly smoothly and quickly with our slab poured in January and our key hand over in July! Any concerns/ questions we had during the construction process were quickly and professionally dealt with by our site manager Walt. We have been very happy with NCH so far and would consider using them again for any future building projects.
1 comment
New Choice Homes N.New Choice Homes
Dear LG Perth,
Thanks for taking the time out to make your great review. We're very happy to hear that you've had such a rewarding experience building with New Choice, from start to finish and that e... Read more
verything ran smoothly for you. We do hope you continue to consider us for any future building projects you may have, and in the interim, we hope you enjoy your new home.Similar opinion? Write a review on ieatwords.com.au!
Mufid SainPerth
- 2 reviews
- Verified customer
Very impressed and will definitely recommend
I have moved in my own place finally and could not be happy enough! My family and friend have dealt previously with New Choice Homes and have no regrets.
From the start process till the end, the staff I dealt with have been really professional, helpful and friendly. All concerns were addressed in a timely manner and very well communicated.
The workmanship has been really great and the final house result has been very satisfactory.
I would definitely recommend NCH to someone looking to buy or build.
1 comment
New Choice Homes N.New Choice Homes
Dear Mufid,
Thank you for your kind and wonderful feedback. It is such a delight to hear that our values of quality customer service and exceptional workmanship has been an experience shared by you, ... Read more
your family and friends and we hope you continue to enjoy your beautiful new home for many years to come.Similar opinion? Write a review on ieatwords.com.au!
ElizabethPerth
- Verified customer
A Builder Whose Quality You Can Trust
We first encountered New Choice Homes by happenstance (and we’re so pleased that we did).
After we couldn’t find the display house we were after, we wandered into the NCH’s display.
There we met our future sales consultant, Matt, who kindly gave us directions, but also showed us NCH’s floor plan for one of their upcoming display houses, The Cube.
What stood out for us that day was the genuineness of the company’s employees. We didn’t feel pressured like we did with other companies. That first interaction, coupled with a floor plan th...Read more
at we adored, was all we needed to decide that NCH was the builder for us. At no stage did we feel overwhelmed or frustrated with NCH. We always felt that everyone was doing their best to make our experience amazing. From Matt doing a fantastic job adjusting the house to meet our needs (and wants!) to Kelli making Pre-Start a breeze to Brooke ensuring that communication was always forthcoming and up-to-date, the administration stage was clear and straightforward. The building process was just as smooth. We regularly checked our block and we were content with what we saw. Never having built a house before, we did have questions along the way, but they were quickly answered either by Brooke or our building supervisor, Brad. Brad did a fantastic job throughout the process. Any issues encountered along the way were resolved quickly and to our satisfaction. Having lived in the house for about six months now, we can happily say we love our house. We’re grateful for all the effort NCH placed into building our home. We highly recommend them to anyone considering building a house, particularly a narrow lot house.1 comment
New Choice Homes N.New Choice Homes
Dear Elizabeth,
Thank you for taking the time to write your glowing review and it is wonderful to hear that you've had such a great all rounded experience building with us. We really appreciate the... Read more
feedback and we're very happy to hear that you loved building with New Choice Homes as much as we loved building your beautiful home for you. We sincerely appreciate the recommendation to others looking to build and we wish you many enjoyable years in your new home.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Mojyasked
Hi everyone,
I'm a first home buyer thinking of building with NCH and noticed that there's only two 1-star reviews here (though both are terribly frightening). One of them said that their lawyers take down negative reviews. I wanted to know:
1- Is it possible for companies to remove negative reviews? (in that case this whole site would be a scam)
2- What experience have you had with this builder? Pros and cons objectively????
Thanks all for your time :)
6 answers
Hi, I noticed when I posted my negative review they removed my sales rep name but if it’s a positive review then they keep the name included which is defiantly dodgy.
If you deal with them make sure you read everything and don’t get rushed. I’m currently in the process of getting charged an extra $1200 on top of my $1500 deposit even though my finance declined. I confirmed with my rep multiple times if I would get changed any more than my deposit if my finance declined and then now I have been sent another bill.
Hi, I have built with them and they were great..not problem at all..very helpful, price was competitive and the quality of the home is a lot better then some of the builders out there..
Thanks guys. Both opinions very helpful. Anyone else here who could kindly share their opinion?
Marcasked
Can anyone give me the full contact details for Ross??
2 answers
New Choice Homes N.New Choice Homes
Hi Marc, Ross no longer works for New Choice Homes. Can I help you or have have another consultant call you?.
Thats ok thanks someone else has kindly passed on his details.
Greenasked
I read the review by Dan titled 'What a Disgusting NIGHTMARE!!! Minus Zero' published on Apr 06, 2016. Has anyone had similar bad experience with the same builder?
6 answers
Hi Jim
Our experience with New Choice Homes was nothing but excellent. We had no problems at all and have been totally satisfied with our house. All the staff were very helpful and professional and always kept us up to date with our build We have no hesitation in recommending them to build your house.
Oh Again NHC, What an accusation when we are in the Building Industry and my partner and I can see how disgusting and poor workmanship the work is, all just cut corners!!
you can explain Jim, how come the slab had structural cracks every everywhere in house, how come the mesh is not sitting at 3mm as per your Engineer but all are sitting at 10-20mm which a Cover Meter had proven??
Explain to Jim how come all the mortar are not at 10mm as per the BCA and they are all non-compliance??- photos doesn't lie
Exlplain to Jim How come the Brick pier that support your Roof is not filled in as per Your Engineer's Drawing and which I've sign on??- Photos doesn't lie
Explain to Jim how you end up cutting the wall as the pipe for the slab penetration is in the wrong location as my Engineer stated and myself as all the 3 pipes are in the wrong location and it is a structural issue??- photos doesn't lie
Explain to Jim how come the slab curled and doesn't sit on the slab at all and will never as the amount of sand that blew underneath the slab??- Photos doesn't lie
Explain to Jim how great you treat and value your clients who are paying thousand and thousand and you said to me incluidng a have a witness, You told me " I'm not building a 1 Million dollar house for me, you are a woman and you got no clue what you are talking, you better shut your mouth and get what your are given"??
But even the house cost $5, you will still be cashing up on that $5
Explain to Jim, how come all the light switches, GPO are most missing and not at the right locations as stated in Pre-start??
Explain to Jim how come the Timber in the roof( the Strut) are cracked and damaged??
Explain to Jim how come the Brick piers are falling off again after second time been done again?? photos doesn't lie
Explain to Jim how come there is around 500 chip bricks on the face bricks?? photos doesn't lie
At the end of the day, you are free to make your own decision!
Typing mistake: Cover meter says 10-20cm when your Engineer's says it should be sitting at 3cm
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Hi Alan,
Thank you so much for your wonderful review and recommendation. We really pride ourselves on our customer service here at New Choice, so it's great to receive such positive feedback from o... Read more
ur clients. Thankyou also for deciding to choose New Choice to assist you with building your first home, we are happy to hear that we were able to make the whole process easy and stress free for you. Thanks again for the great review and we wish you many years of happiness in your new home.