Reviews

  • Build Stage
  • Customer Service
    4.7 (61)
  • Site Admin
    4.7 (39)
  • Timeliness
    4.6 (46)
  • Structural Integrity
    4.6 (26)
  • Plumbing & Waterproofing
    4.4 (25)
  • Electrical & Lighting
    4.6 (24)
  • Flooring
    4.5 (22)
  • Transparency
    4.6 (47)
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  • Verified

So happy!

published

We are still at early stages of our build, but Pryncess has been amazing! She’s super knowledgeable and no question has gone unanswered, she’s made us feel as though we’re in safe hands and we look forward to our build more and more each time we chat with her!



  • Customer Service
  • Incentivised Review No
  • Build StagePre-Construction
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Nathan
NathanWestern Australia
  • 2 reviews
  • Verified

Chris Number 1 in the West

published

Im a first home builder and was worried I was not going to know what I was doing. Chris and summit have made the process simple easy and effortless and guided me through every step with a friendly smile. Always willing to answer any questions and pointing me in the right direction. From making sure building now was right for me to assigning a broker and selecting a block and package to suit my needs. I couldn't have made a better choice. Number one recommendation for your first or any home build. Chris your amazing. Thankyou

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  • Verified

Great team at New Generation

published

We have had a great experience working alongside Alberto so far! He has been nothing but helpful, informative and honest from day 1.. being first home buyers we didn’t want to get caught up in something we couldn’t afford and Alberto has made sure he got us the best deal possible for our budget!

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Amazing experience so far!

published
  • Customer Service
  • Site Admin
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New Generation Homes
Summit H.New Generation HomesSend a private message
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  • Verified

Great work and excellent service by Jo Naronha

published

I had really good experience with Jo Naronha through home building journey so far. I had very disappointing experience with pre-start. Admin team wasn’t that helpful. But Jo had made it easier for me.

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New Generation Homes
Summit H.New Generation HomesSend a private message

Hello Kulwinder, we are very sorry about your prestart experience but very glad Jo was about to make it much better - we will certainly let him know of your feedback. All the best for the remainder of your build, the New Generation online team.

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Yan
YanPerth, WA
  • Verified

Good Job Jo!

published

Thanks Jo Noranha for making our building experience easy. Great communication with prompt response. Our pre construction is on track so far and now waiting to have a slab down.



Hopefully construction continues on track and I believe New Generation Homes will not disappoint us!

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New Generation Homes
Summit H.New Generation HomesSend a private message

Thank you Yan for your great feedback. Jo is a superstar and we will definitely let him know of your feedback, we wish you the best for the remainder of your building journey. Kind Regards, the New Generation online team.

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Ahmed W.
Ahmed W.Perth, WA
  • 2 reviews
  • 2 likes
  • Verified

good customer service

published

Thanks to Summit builder & Jo Nornha for making the process of building my first home so stress free and easy. Jo wasn’t pushy and we encountered from other builders and gave us time to decide on what we wanted. Pre start was great everything till now going smothly thanks to joe for helping me out.

  • Customer Service
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New Generation Homes
Summit H.New Generation HomesSend a private message

Wow - thank you for your amazing feedback Ahmed. We cannot wait to see your beautiful home all complete. All the best, the New Generation online team.

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Tiana C.
Tiana C.Perth, WA
  • Verified

Top Salesman

published

We were lucky enough to bumped into Jo during a visit to a show home. Absolutely wonderful guy and salesman, helped us every step of our journey. Never made a promise he couldn't keep.

  • Transparency
  • Incentivised Review No
  • Build StagePre-Construction
New Generation Homes
Summit H.New Generation HomesSend a private message

Thank you Tiana for your fantastic review. We will certainly let Jo know of your feedback, all the best for the remainder of your build. Thank you - the New Generation online team.

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Dhiren Parikh
Dhiren ParikhPerth, WA
  • Verified

Awesome experience!

published

Thanks to Summit builder & Jo Nornha for making the process of building my first home so stress free and easy. Jo wasn’t pushy and we encountered from other builders and gave us time to decide on what we wanted. Pre start was great with Carrie Swanson and she was extremely helpful with assisting us with colour and materials choices which made things a lot less stressful. We would like to built with them again if we will built again.

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New Generation Homes
Summit H.New Generation HomesSend a private message

Hello Dhiren - thank you for that amazing feedback. We will certainly let Jo know of your positive experience and we cant wait to see the finished home! All the best, the New Generation online team.

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  • Verified

Excellence in customer service. Consultant goes the extra mile.

published

We were assisted and guided through the process by Summit Homes Consultant Liz Holloway. Her very
professional and dedicated approach soon put us at ease with prompt query follow ups explained in layman's terms. She has definitely demonstrated excellent negotiating skills whilst liaising with the builders, planners and ourselves, very determined to find a solution to our endless amount of queries of potential issues or problems. With everything especially our doubts timely sorted out, we can now look forward to our new home thanks to Liz

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New Generation Homes
Summit H.New Generation HomesSend a private message
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Aidan P.
Aidan P.Peel, WA
  • Verified

Very positive experience with very little stress

published

The whole process has been made incredibly easy and has over all been a really enjoyable experience, Matthew Diamond has exceeded all expectations and been more than helpful with how informative he is, and his willingness to assist with any questions or doubts. His professionalism, experience and overall character really helped give us exactly what we were looking for in our first home build. Even though he was prepared to, and did show us other designs he really aced it right off the bat. I would also like to point out that the rest of the Summit Group, Especially Warren Brough, have been tremendously helpful in assisting and showing us the possibilities of what our dream family home can and will be.

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New Generation Homes
Summit H.New Generation HomesSend a private message
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  • Verified

Pre-construction stage

published

Jo has been amazing throughout our pre-construction stage! He has gone above and beyond with guiding us and answering any questions we have as this is our first build. Our experience has been positive with New Generation so far.

  • Incentivised Review No
  • Build StagePre-Construction
New Generation Homes
Summit H.New Generation HomesSend a private message
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StephanieMV
StephanieMVPerth, WA
  • Verified

Best customer service we have ever had

published

From day one we met our consultant Sean oneil who has just been amazing. Sean has been with us frol day one and even helpped us find our new block when the titles blew out on the first one. New gen were so accommodating for everything we wanted in our dream home and we can't wait to move in!!!

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First home builders

published

Thank you Nick Wards & Carrie Swanson for your continuous help throughout our pre-construction phase. Being first home builders, all of this was daunting but these guys were patient and very helpful with any queries we had. Designing the house with Nick was great fun and prestart with Carrie was super informative. Would recommend these guys from Summit any day!

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New Generation Homes
Summit H.New Generation HomesSend a private message
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  • Verified

Pre-Construction with New Gen Homes

published

Warren Brough from New Gen Homes has been guiding us through the pre-construction phase of building our new home. Our experience has been great and we recommend New Gen Homes and Warren’s services to anyone who is looking to build their new home.

  • Build StagePre-Construction
New Generation Homes
Summit H.New Generation HomesSend a private message
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The reviewer stated that an incentive was offered for this review

Questions & Answers

Geraldine Huntington
Geraldine Huntingtonasked

Hi do you have full land and building packages as I am wanting to buy a complete package . Regards Geraldine .

1 answer

Yes I did have a full land and building package. Just make sure what you are entitled to in the package.

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Details

CategoryProject Home Builders
Types of Homes AvailableOne-Storey
Sustainable BuildingYes
Knockdown & RebuildNo
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Extra Information

Contact info for New Generation Homes

MonClosed
TueClosed
Wed2:00 pm - 5:00 pm
ThuClosed
FriClosed
Sat12:00 pm - 5:00 pm
Sun12:00 pm - 5:00 pm

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