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Reviewer Photos & Videos
DilipCentral Queensland, QLD
Very good work I am very happy
I am very happy with new home shop it is been great service by new home shop I would recommended to all my friends and family job well done perfect
1 comment
Similar opinion? Write a review on ieatwords.com.au!
MarioGreater Melbourne (Inner), VIC
Great experience!
We decided to go with new home shop because of their previous projects and their friendly staff. Once the title was approved, our house was built in a few months and we were ready to move in straight away! They understood our vision of the house and helped us build our first home stress free!
Thanks NHS!!
1 comment
New Home S.New Home Shop
Hi Mario,
Thank you for your wonderful feedback. We are very pleased to hear your overall satisfaction with our team on building your first home. We wish you many happy memories in your new home.... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
John and KellyGreater Melbourne (Outer), VIC
My First Home Build
We recently moved into our brand new house with New Home Shop/Build last November.
From the start of the process, Flor Aguilar was very professional and helped us through the whole design process. We made many changes but Flor was there to guide us every step of the way.
Much Thanks to Sarina with all the legal stuff and paperwork, Valissa with all the construction updates. Queries were answered quickly. Thank you Leah for your help with colour selections.
I highly recommend the team at New Home Shop, a long and anxious 12 months journey with a very rewarding end result. Thank you NHS
1 comment
New Home S.New Home Shop
Hi John and Kelly,
We are so glad to read that throughout your entire journey with us, all of our team members have provided you with the outstanding assistance.... Read more
Thank you for your wonderful review – we really do appreciate you for highly recommending our team and would love to build for you guys again in the future. Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
Find out how New Home Shop compares to other Home Builders
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CleoyazzGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Our first new home build experience
We recently moved into our home in December 2018, initially we where going to build with Metricon. We instead found a land and house package with NHS Builders and didn't regret our decision to build with them. Everything was dealt with promptly with our small issues we faced. We enjoyed our building experience, the home quality was excellent and customer service from Flor was fantastic! We felt looked after and even had the chance to speak with the owner face to face to rectify our small issues we had. Over all experience was excellent and we would build with NHS builders again in the future.
1 comment
New Home S.New Home Shop
Hi Cleoyazz,
Thank you for your kind words! We value your feedback. Flor has worked proactively with you to ensure you had the best process and experience with NHS and we are very happy to hear your ... Read more
feedback. Congratulations on your new home and thanks for choosing us.Similar opinion? Write a review on ieatwords.com.au!
Rachel ChengSydney, NSW
Great experience
Even though there were minor problems with the house plumbing at first, they were very helpful from the start to finish. Always had clarity and willingness to help. Thanks NHS!
1 comment
New Home S.New Home Shop
Hi Rachel,
Thank you for your review. We are very happy to hear that your issues were resolved. We pride ourselves to deliver great assistance and workmanship throughout every building journey.... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
Teresa MuscatGreater Melbourne (Outer), VIC
Very Happy
Have been in my new home for 3 months now and I love it. Every day we would drive past and have a look at the progress. The building team were very friendly and caring in their work, Answering any questions we had. Everything is as we wanted and even the garden is great. Really happy with the finished product. A big THANKS to all the team at NHS. Especially Valissa and Sarina who put up with all my emails and answering them promptly.
1 comment
New Home S.New Home Shop
Hi Teresa,
Thank you for your lovely review and kind words towards our team members. It is fantastic to hear that you received everything you wanted - that is our aim with all our clients. We hope you create many happy memories in your new home.... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
Neerdh kauraGreater Melbourne (Outer), VIC
Great experience!! Very happy with our new home
A big thanks to all the team at NHS. The staff, supervisor and tradies were all friendly and helpful and we are very happy with the finished result, which was completed in a very timely manner. We took some time to perfect the design but nothing was too much trouble and everyone was patient . We are very happy with the end result.
Thank you for making our first home build a fantastic experience.
1 comment
New Home S.New Home Shop
Hi Neerdh,
Thank you for taking the time to write about your experience with New Home Shop. It is our pleasure to accommodate the design that you wanted, as that is one of the things we do best! We h... Read more
ope you continue to enjoy your beautiful new home for many years to come.Similar opinion? Write a review on ieatwords.com.au!
Perfect
Everything was perfect from signing our contract up to settlement date. Quick replies of emails and easy to contact via phone as well. No delays. Got everything in our house perfect, did not found any errors at first inspection. Thanks NHS for helping us to build our first home.
1 comment
New Home S.New Home Shop
Hi Rupinder,
Thank you for your review. We are delighted to hear that the home is perfect! We hope you enjoy living in your beautiful new home for many years to come. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
michMelbourne
- Verified customer
Really a one stop shop !
What a fantastic experience delivered from the New Home Shop team, from start to finish! From my first appointment with my sales consultant, Anton, to signing contracts with Sarina, you really helped me in building my first home possible and i thank you so much for that!
I'm beyond happy with the end result of the build! I was kept informed on the progress of the build and they were always on time with no delays. I would like to also Thank Valissa and my supervisor Joe!
I would definitely be recommending New Home Shop to anymore looking to build!
1 comment
New Home S.New Home Shop
Hi Michelle,
Thank you for your lovely review. It is great to hear how helpful and professional our team were during the process and that your home was completed to a high standard. We hope you con... Read more
tinue to enjoy your beautiful new home for many years to come.Similar opinion? Write a review on ieatwords.com.au!
Find out how New Home Shop compares to other Home Builders
Know better, choose better.
- Verified customer
Amazing experience
The process of building a home with NHS was an amazing experience.
The people at NHS were very professional and helpful.
The whole journey was seamless, everything went as planned, there were no unexpected roadblocks or delays.
The management went above and beyond of what was expected to help us build our dream home.
A special mention to Karan for helping us at every step of the way
1 comment
New Home S.New Home Shop
Hi Ishita,
Thank you for your positive review. We pride ourselves in helping our clients build their dream home and it sounds like we have done just that. We hope that you enjoy your beautiful new home for many years to come. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
NedstaMelbourne
- 2 reviews
Smiling ear to ear! Fantastic!
From day one to moving in NHS has been brilliant! Their customer service is second to none..replied to all my emails...answered all my questions and went out of their way to make me happy...and boy did they make me happy! Amazing house with every care taken to ensure all was completed with the highest level of quality workmanship.
Thank you to all the staff at NHS but especially Sarina,Anton and Valissa who put up with me more than anyone. Can't thank you enough.
1 comment
New Home S.New Home Shop
Hi Ned,
Thank you for you taking the time to share your positive experience with us. We are very happy that you're happy with your new home. It is our number one priority to make everyone's experience a great one! ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
ManiMelbourne
Awesome
We recently purchased a land and built a house with New Home Shop/Build and I must say their service is commendable.
Right from Dorine who’s a very professional, cheerful person and skilled at scheduling appointments, to Flor Aguilar who I cannot thank enough for going those extra miles in understanding my frequently changing requirements and making very wise suggestions in plans.
Huge Thanks to Valissa who is again a very very warm and friendly person and coordinator between the site supervisor Nick, Doug and us for sending us email upd...Read more
ates very promptly and scheduling appointments/walkthroughs on special requests from us. THANK YOU Nick and Doug for understanding our needs and accommodating all the last minute changes to our plans and for the timely handover of the house despite all the changes. We would HIGHLY RECOMMEND New Home Shop as the one stop shop to anyone looking to buy land or build to look no further and approach this team of highly qualified professionals who are excellent at understanding and building the dream house.1 comment
New Home S.New Home Shop
Hi Mani,
Thank you for your lovely review and kind words towards our team. We are so delighted to hear that you are happy with your dream home. We pride ourselves to deliver great assistance and wo... Read more
rkmanship throughout every building journey. We wish you and your family many happy memories together.Similar opinion? Write a review on ieatwords.com.au!
MelvynWyndham
Certain areas can be improved
It’s been a long hard journey but glad to say the end result has been heartwarming. Thank you Doug, Nick, Leah, Sarina and Valissa for putting up with a demanding customer like myself. Really appreciate the extra mile you’ve gone for me and thanks again for helping to conclude this on a high.
Would love to give a higher rating but unfortunately it’s been let down by the experience with the Sales team which was unpleasant with questionable/unprofessional work behavior of a certain staff (whom I heard has since left the company). Also in term...Read more
s of overseas communication (as I’m based offshore), the company needs to be willing to contact the customer through other means besides email only and not depend on the customer to call the company. Hence this company may not be suitable for offshore customers.1 comment
New Home S.New Home Shop
Hi Melvyn,
Thank you for your review. We are delighted you are happy with the end result. ... Read more
We appreciate your honesty and your constructive comment and we will work hard to address the issues you have raised with respect to off-shore communication. Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
Quality Home
Building with NHS was an easy process, Karan was very professional and helpful with my requests and changes over the planning period. I highly recommend building with NHS as the workmanship and support during this stressful process was a delight.
1 comment
New Home S.New Home Shop
Hi Rosemary,
Thank you for taking the time to share your stress-free experience with us. We pride ourselves to deliver great assistance and workmanship throughout every building journey. We wish you many happy memories in your new home. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
Samuel DMelbourne
Quality 10/10
We couldn’t be happier with the entire process. From Ben our sales consultant to Sarina & Valissa they made the process so easy. I would highly recommend speaking with NHS to build your home as they make sure the entire process is smooth and problem free. We built the Chicago 25 and love it!! Thanks guys!
1 comment
New Home S.New Home Shop
Hi Samuel,
Thank you for your review. The Chicago 25 is a great design, we are glad to hear that you love your new home! ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
Find out how New Home Shop compares to other Home Builders
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Delivered what they promised
NHS were easy to deal with from start to finish. I was given lots of helpful advice when it came to changes I wanted to make to house plans during the initial phase. Murray was extremely dedicated to making sure I got my dream home. (Thank you Murray!)
The selection of builders choice materials (carpets, tiles, taps etc) were fantastic. Leah's knowledge of design made choosing colours a breeze. (Thank you Leah!)
During the building process I was always kept in the loop with fortnightly updates and any questions I had were promptly answered b...Read more
1 comment
New Home S.New Home Shop
Hi Michelle,
Thank you for your positive review and kind comments towards our staff. We pride ourselves to stand by our promises and deliver great assistance throughout your building journey with us. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
TarandeepMelton South
- 2 reviews
- Verified customer
Excellent☆☆☆☆☆
Really very happy with results of my new home. Great quality home. Thank you to Sachin, Sarina, Valissa, Nick you guys make our life easy and happy. If you are putting your money, love and effort into building your forever home or even your long term home then New Home Shop/Build is 100% builder for you.
1 comment
New Home S.New Home Shop
Hi Tarandeep,
Thank you for your review and lovely comments about our staff members. We are very glad to hear about your positive experience with New Home Shop. We appreciate your recommendation. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
Great customer service
Good communication, great customer service. Joe was a great supervisor, and had great eye for detail. He was very accomodating to my personal requirements and rectfied matters promptly and to a high standard.
Highly recommend the New Home Shop to anyone looking to build a custom home with special requirements with a great value
1 comment
New Home S.New Home Shop
Hi Carmen,
Thank you for your lovely review. We are glad we were able to cater to your specific needs to help you run your home business successfully. We wish you all the best and hope you make many happy memories with your family. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
Gertrude RMalvern
Wonderful to Deal With!
Thank you so much.
My sincere thanks to Nick the Supervisor and Valissa. She's such a wonderful staff member to deal with and I appreciate her prompt follow up and clear response.
Nick has done his best in making it perfect for living.
And to you Sarina from start to finish assisting with all questions.
Thanks for everything.
1 comment
New Home S.New Home Shop
Hi Gertrude,
Thank you for the positive feedback and the kind words towards our team. We enjoyed assisting you throughout your entire journey with us, as it is our number one priority to make everyone's experience a great one! ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
ScottMelbourne
- Verified customer
More than happy!
My wife & I built our first investment property with New Home Shop and we found the team to be great to deal with throughout the whole process from design to construction.
Not only did they have good designs with Turnkey packages available, but they were also very flexible and accommodating to allow us to customise items where we wished to do so. The advice provided to us by Doug, Karan and Leah throughout the design / colour selection phase of our build was invaluable and greatly appreciated.
Also, a big thanks to Valissa and Joe from ...Read more
the building department for their regular and friendly construction updates throughout our build. We hope to be able to use New Home Shop again when the time is right to build our next investment property. Scott G1 comment
New Home S.New Home Shop
Hi Scott,
Thank you for your wonderful review. We pride ourselves to deliver great quality to each and every client. We are very pleased to hear that you were happy with the service provided to you... Read more
by our team. We look forward to working with you once again.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Kelly Gasked
I'm looking at buying my first house, between me and partner we have roughly 8,000 saved, How much more do I need to save?
1 answer
New Home S.New Home Shop
Hi Kelly,
To build through New Home Shop, you are in a position to proceed with a house contract with your current deposit. Being a small organisation, we have a number of clients on a payment plan to help them save for their 5% deposit for the construction of their new home.
If you are also looking to purchase land, the developer/land owner will most likely need either a 5% or 10% deposit of the value of the land. We are happy to discuss further, feel free to call us on 03 8390 0322 or email [email protected] - otherwise you can pop into our office in Caroline Springs.
Thank you,
New Home Shop Management
Ashok Jasked
Hi there!
We are a semi-retired couple both working part time.
At present we are renting a 2-bedroom property at a very high rent and curious about the possibility of owning our own home again!
Do you do 3-bedroom houses as well?
Are you able to give us an idea of what kind of price we are looking at for a new build and also the initial deposit to be paid as well as the terms of repayment?
Many thanks!
1 answer
New Home S.New Home Shop
Hi Ashok,
Thank you for your enquiry. We would love to help you own a home again. We definitely do have 3 bedroom homes.
If you would please email your contact details (mobile/email address) to [email protected] or call our office 8390 0322 and mention your product review enquiry, and I will get one of our consultants to get in touch with you as soon as possible.
Thank you,
New Home Shop Management.
Roseasked
Hi I am looking to build a new home in the Mickleham area, Currently still doing some research on house and land packages. I came across your company by chance. I am interested in the Murray 27 but require a garage extension and some changes to the internal plan. Do you build in this area? I understand I will need a wider frontage on the block.
Thank you.
Rose
1 answer
New Home S.New Home Shop
Hi Rose,
Thank you for your enquiry. We would love to help you with your new home.
If you would please email your contact details (mobile/email address) to [email protected] or call our office 8390 0322 and mention your product review enquiry, and I will get one of our consultants to get in touch with you as soon as possible.
Thank you,
New Home Shop Management.
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New Home S.New Home Shop
Hi Dilip,
Thank you for taking the time to review us. We are glad to hear that you are happy with your home. We wish you many happy memories in it.... Read more
Kind Regards, New Home Shop Management