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Reviews

4.9

56 reviews
5
(49)
4
(6)
3
(1)
2
(0)
1
(0)
  • Build Stage
    • Post-Construction (25)
    • Pre-Construction (1)
    • Mid-Construction (1)
  • Customer Service
    5.0 (14)
  • Site Admin
    4.9 (11)
  • Timeliness
    5.0 (10)
  • Structural Integrity
    5.0 (9)
  • Plumbing & Waterproofing
    4.9 (8)
  • Electrical & Lighting
    4.9 (9)
  • Flooring
    5.0 (8)
  • Transparency
    5.0 (13)
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Reviewer Photos & Videos

Dilip

DilipCentral Queensland, QLD

Very good work I am very happy

published

I am very happy with new home shop it is been great service by new home shop I would recommended to all my friends and family job well done perfect



Build StagePost-Construction
1 comment
New Home Shop
New Home S.New Home Shop
Mario

MarioGreater Melbourne (Inner), VIC

Great experience!

published

We decided to go with new home shop because of their previous projects and their friendly staff. Once the title was approved, our house was built in a few months and we were ready to move in straight away! They understood our vision of the house and helped us build our first home stress free!
Thanks NHS!!



Build StagePost-Construction
1 comment
New Home Shop
New Home S.New Home Shop
John and Kelly

John and KellyGreater Melbourne (Outer), VIC

My First Home Build

published

We recently moved into our brand new house with New Home Shop/Build last November.



From the start of the process, Flor Aguilar was very professional and helped us through the whole design process. We made many changes but Flor was there to guide us every step of the way.

Much Thanks to Sarina with all the legal stuff and paperwork, Valissa with all the construction updates. Queries were answered quickly. Thank you Leah for your help with colour selections.

I highly recommend the team at New Home Shop, a long and anxious 12 months journey with a very rewarding end result. Thank you NHS

Build StagePost-Construction
1 comment
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Cleoyazz

CleoyazzGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Our first new home build experience

published

We recently moved into our home in December 2018, initially we where going to build with Metricon. We instead found a land and house package with NHS Builders and didn't regret our decision to build with them. Everything was dealt with promptly with our small issues we faced. We enjoyed our building experience, the home quality was excellent and customer service from Flor was fantastic! We felt looked after and even had the chance to speak with the owner face to face to rectify our small issues we had. Over all experience was excellent and we would build with NHS builders again in the future.

Build StagePost-Construction
1 comment
New Home Shop
New Home S.New Home Shop
Rachel Cheng

Rachel ChengSydney, NSW

Great experience

published

Even though there were minor problems with the house plumbing at first, they were very helpful from the start to finish. Always had clarity and willingness to help. Thanks NHS!

Build StagePost-Construction
1 comment
New Home Shop
New Home S.New Home Shop
Teresa Muscat

Teresa MuscatGreater Melbourne (Outer), VIC

Very Happy

published

Have been in my new home for 3 months now and I love it. Every day we would drive past and have a look at the progress. The building team were very friendly and caring in their work, Answering any questions we had. Everything is as we wanted and even the garden is great. Really happy with the finished product. A big THANKS to all the team at NHS. Especially Valissa and Sarina who put up with all my emails and answering them promptly.

Build StagePost-Construction
1 comment
New Home Shop
New Home S.New Home Shop
Neerdh kaura

Neerdh kauraGreater Melbourne (Outer), VIC

Great experience!! Very happy with our new home

published

A big thanks to all the team at NHS. The staff, supervisor and tradies were all friendly and helpful and we are very happy with the finished result, which was completed in a very timely manner. We took some time to perfect the design but nothing was too much trouble and everyone was patient . We are very happy with the end result.
Thank you for making our first home build a fantastic experience.

Build StagePost-Construction
1 comment
New Home Shop
New Home S.New Home Shop

Perfect

published

Everything was perfect from signing our contract up to settlement date. Quick replies of emails and easy to contact via phone as well. No delays. Got everything in our house perfect, did not found any errors at first inspection. Thanks NHS for helping us to build our first home.

1 comment
New Home Shop
New Home S.New Home Shop
mich

michMelbourne

  • Verified customer

Really a one stop shop !

published

What a fantastic experience delivered from the New Home Shop team, from start to finish! From my first appointment with my sales consultant, Anton, to signing contracts with Sarina, you really helped me in building my first home possible and i thank you so much for that!

I'm beyond happy with the end result of the build! I was kept informed on the progress of the build and they were always on time with no delays. I would like to also Thank Valissa and my supervisor Joe!

I would definitely be recommending New Home Shop to anymore looking to build!

1 comment
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  • Verified customer

Amazing experience

published

The process of building a home with NHS was an amazing experience.
The people at NHS were very professional and helpful.
The whole journey was seamless, everything went as planned, there were no unexpected roadblocks or delays.
The management went above and beyond of what was expected to help us build our dream home.
A special mention to Karan for helping us at every step of the way

1 comment
New Home Shop
New Home S.New Home Shop
Nedsta

NedstaMelbourne

  • 2 reviews

Smiling ear to ear! Fantastic!

published

From day one to moving in NHS has been brilliant! Their customer service is second to none..replied to all my emails...answered all my questions and went out of their way to make me happy...and boy did they make me happy! Amazing house with every care taken to ensure all was completed with the highest level of quality workmanship.
Thank you to all the staff at NHS but especially Sarina,Anton and Valissa who put up with me more than anyone. Can't thank you enough.

1 comment
New Home Shop
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Mani

ManiMelbourne

Awesome

published
1 comment
New Home Shop
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Melvyn

MelvynWyndham

Certain areas can be improved

published
1 comment
New Home Shop
New Home S.New Home Shop

Quality Home

published

Building with NHS was an easy process, Karan was very professional and helpful with my requests and changes over the planning period. I highly recommend building with NHS as the workmanship and support during this stressful process was a delight.

1 comment
New Home Shop
New Home S.New Home Shop
Samuel D

Samuel DMelbourne

Quality 10/10

published

We couldn’t be happier with the entire process. From Ben our sales consultant to Sarina & Valissa they made the process so easy. I would highly recommend speaking with NHS to build your home as they make sure the entire process is smooth and problem free. We built the Chicago 25 and love it!! Thanks guys!

1 comment
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Delivered what they promised

published
1 comment
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Tarandeep

TarandeepMelton South

  • 2 reviews
  • Verified customer

Excellent☆☆☆☆☆

published

Really very happy with results of my new home. Great quality home. Thank you to Sachin, Sarina, Valissa, Nick you guys make our life easy and happy. If you are putting your money, love and effort into building your forever home or even your long term home then New Home Shop/Build is 100% builder for you.

1 comment
New Home Shop
New Home S.New Home Shop

Great customer service

published

Good communication, great customer service. Joe was a great supervisor, and had great eye for detail. He was very accomodating to my personal requirements and rectfied matters promptly and to a high standard.
Highly recommend the New Home Shop to anyone looking to build a custom home with special requirements with a great value

1 comment
New Home Shop
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Gertrude R

Gertrude RMalvern

Wonderful to Deal With!

published

Thank you so much.

My sincere thanks to Nick the Supervisor and Valissa. She's such a wonderful staff member to deal with and I appreciate her prompt follow up and clear response.

Nick has done his best in making it perfect for living.

And to you Sarina from start to finish assisting with all questions.

Thanks for everything.

1 comment
New Home Shop
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Scott

ScottMelbourne

  • Verified customer

More than happy!

published
1 comment
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Questions & Answers

Kelly G

Kelly Gasked

I'm looking at buying my first house, between me and partner we have roughly 8,000 saved, How much more do I need to save?

1 answer
New Home Shop
New Home S.New Home Shop

Hi Kelly,

To build through New Home Shop, you are in a position to proceed with a house contract with your current deposit. Being a small organisation, we have a number of clients on a payment plan to help them save for their 5% deposit for the construction of their new home.

If you are also looking to purchase land, the developer/land owner will most likely need either a 5% or 10% deposit of the value of the land. We are happy to discuss further, feel free to call us on 03 8390 0322 or email [email protected] - otherwise you can pop into our office in Caroline Springs.

Thank you,

New Home Shop Management

Ashok J

Ashok Jasked

Hi there!
We are a semi-retired couple both working part time.
At present we are renting a 2-bedroom property at a very high rent and curious about the possibility of owning our own home again!
Do you do 3-bedroom houses as well?
Are you able to give us an idea of what kind of price we are looking at for a new build and also the initial deposit to be paid as well as the terms of repayment?
Many thanks!

1 answer
New Home Shop
New Home S.New Home Shop

Hi Ashok,

Thank you for your enquiry. We would love to help you own a home again. We definitely do have 3 bedroom homes.
If you would please email your contact details (mobile/email address) to [email protected] or call our office 8390 0322 and mention your product review enquiry, and I will get one of our consultants to get in touch with you as soon as possible.

Thank you,
New Home Shop Management.

Rose

Roseasked

Hi I am looking to build a new home in the Mickleham area, Currently still doing some research on house and land packages. I came across your company by chance. I am interested in the Murray 27 but require a garage extension and some changes to the internal plan. Do you build in this area? I understand I will need a wider frontage on the block.
Thank you.
Rose

1 answer
New Home Shop
New Home S.New Home Shop

Hi Rose,

Thank you for your enquiry. We would love to help you with your new home.
If you would please email your contact details (mobile/email address) to [email protected] or call our office 8390 0322 and mention your product review enquiry, and I will get one of our consultants to get in touch with you as soon as possible.

Thank you,
New Home Shop Management.

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