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Reviews

3.1

70 reviews
5
(27)
4
(8)
3
(5)
2
(7)
1
(23)
  • Build Quality
    1.5 (2)
  • Value for Money
    1.5 (2)
  • Ease of Use
    3.0 (2)
  • Cleaning & Maintenance
    3.0 (2)
  • Noise Level
    2.0 (2)
  • Safety
    2.0 (1)
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Terrible

published

This machine does not have a reverse mix option. All food ends up as baby mash. Risotto gets stuck and the machine always has an error. My husband didn't want to spend the money on a Thermomix so he bought me this machine. I am disappointed and now angry with my husband for wasting money on this machine.
good for baby mash
no reverse mix option

1 comment
David
David

Buying a Thermomix would not make any difference. The error is a protection against overloading. It come down to the user knowing how to use a Thermofood processor regardless of the brand.

Hpt

HptAU

  • 4 reviews
  • 2 likes

Love it! Great cheaper alternative to the 'mix'

published

I purchased a second hand one for half the rrp, and am so happy with it! I use the thermomix forum and have adapted recipes exactly and they have turned out perfectly! I have made baby food, Thai curries, Indian curries, sorbets, stews, pho and honestly can't fault it. Looking forward to more recipes, but happy to adapt thermomix ones until then. I have used it at least once a day if not 3-4 times a day since purchase too.
Exceeded expectations



1 comment
Hpt
Hpt

Fantastic machine, great customer service

published
1 comment
Megan K
Megan K

Jodie, Please tell me where I can return my thermochef, my jug is not working (again) and the paddle blade broke. Would love to have some follow up customer service like this.



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Inferior Product - 1 star is too much

published
2 comments
Megan K
Megan K
David
David

Sounds to me as though you have been soaking the jug in water. Two jugs to short out! I think its was more a user error rather than a product error!

Using thermochef is a dissapointment

published

Food keep burning dissapointed with the quality of the product.
Followed recipe on bollognaise & mash potato in recipe book. Food burnt & difficult to be cleaned out. Clip handle broken when try to use 2nd time when inserting steaming pot. Bad quality & not worth for the price. Want a full refund. Do not want a replacment of the same product.

food burnt, difficult to wash, clip broke on 2nd time using the product. Low quality

1 comment
Louie3079
Louie3079

Hi, I'm in a similar boat to you. Did you get a refund in the end?

Under Engineered.

published

At first the machine worked fine but then the drive spindle sheered, on inspection I noticed it was only a 5mm left hand thread which would continue to tighten as if using an impact gun until the spindle finally sheered. That is pretty weak, better leave chopping off the list of uses until they upgrade the drive.
I have also tried numerous sites to find spare parts with no joy to-date anyone with info please help.
looks nice
The drive spindle is not designed properly to take the load

1 comment
Raw Queen
Raw Queen

Did they cover this under their warranty?

Boo80

Boo80Echuca

Disappointed

published
Ashlee

AshleeDallas

  • 2 reviews
  • 2 likes

Pricey, yes. Works wonders! Oh Yes!

published

I love using my Thermo Chef. I turned my family and their eating habits around with this thing! I heard a few questionable things about this machine but found out first hand it works great and would buy another when (if) this thing breaks soon. I just can't live without it.
Easy to use

1 comment
Annette
Annette

I cannot use the machine because the lid is impossible to fit! Anyone else have this problem?

HappyCooker

HappyCookerSunshine Coast QLD

  • 6 reviews
  • 5 likes

Great value for money

published

I use this appliance everyday and with no problems at all. I spend much less time in the kitchen and we are enjoying more and more home made foods. Pizza dough can be made in 20 seconds ready to top and bake in the oven - quicker than ordering and home deliver/pick up.
Inexpensive and does everything a Thermomix can

8 comments
NannyJ17
NannyJ17
NannyJ17
NannyJ17

I live on north side of Brisbane, Warner, and looking for a wholesaler so I can buy in bulk. Can anyone help me with this. I have found a health food store in Chermside but hopefully there is one closer.

Jorazita
Jorazita

If your a face book user, there's quite a lot of gluten free sites with awesome recipies

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slh

slhAU

  • 2 reviews
  • 1 like

18 months later!

published

I love my thermochef have used in every week and have had not one problem or regret in the 18 months I have had it until today. Getting ready to make a favourite chocolate cake for a birthday and the blades would not spin,had a good look and realised the lock for the jug had sheared off. Luckily it is still under waranty but has got me wondering if this is due to poor quality materials or just my bad luck. Anyone else out there had any problems yet?

2 comments
Jen
Jen

Witch model have you got & were did you buy it? I'm having trouble getting one. Thank You

Susan
Susan
Fina11

Fina11Ballarat

Fantastic machine

published

I have had my machine for a week and was a little nervous about buying it after a neighbor brought a thermomix and was telling me not to waste my money on this machine, but I absolutely love it to bits, glad I didn't spend 1,900 on a thermomix, the thermo chef does all that the thermomix does, not having reverse has not been a problem, I just use speed 1 and it does the same thing.
Love the time this saves me in the kitchen, I can put the food in, set the timer and walk away, get the kids ready for bed, come back and dinner is served!
The only downfall with this machine is food sticking slightly to the bottom when cooking for a period of time, but we have to clean other cooking equipment to.

Spunk

SpunkAU

  • 2 reviews

The noisiest I have met

published

This this is like a blender on steroids . Ask it to much plastic, no worries. Ask it to steam some rice while taking care of the sauce beneath & it sounds like a volcano in the kitchen. " no hard feelings old kids in from the 80's" but this is a whiz you might never have thought before thinking of 'easy loving' . Some thongs & things forgive my preemptive text, are better left in uttered. If you have ear plugs or an especially acoustically nimby shack with a itch sans life & sans people,this may. Quell be the thing that doeseth for you otherwise I suggest try the sushi bar or the good old steamer & grill. Far less noise, far. More direct control, without nimby cleaning.

Lots of noise & less action than a gas stove

MelMummy

MelMummyAU

  • 2 reviews

Wonderful Machine

published

Machine arrived this week. Was a bit nervous about how much I'd like it or use it, but I'm totally in love with it. I'm a sole parent of 3 kids & very much a "meat & 3 veg" cook with no time & less inspiration. Have already made a perfect spag bol (1st time ever) & brekkie risotto. Beautiful! I'm excited about trying new recipes for the kids. Thank you Thermochef :)
Quick, easy, perfect meals, easy clean up
One butterfly clip is broken but I don't anticipate any problems getting a replacement. I hear the after service is very good.

Lindsay2

Lindsay2Mooloolah

Good value for money

published
2 comments
Jeannie
Jeannie

I recently bought the thermochef and used it the first time. Tried making a sorbet but it did not turn out at all. Followed the recipe but don't know what i did wrong? Can someone please help. Dissapointed.

Lindsay2
Lindsay2
agenoni

agenoni

  • 2 reviews
  • 4 likes

Awesome, I love it - You need one!

published
2 comments
NatalieS
NatalieS

Do you know if Thermomix recipes can be used with the Thermochef? Can they be easily converted?

MyrisJ
MyrisJ

Yes NatalieS. I have most of the Thermomix recipe books from Thermomix & I cook heaps from them, The sticky date pudding is to die for. I love my Thermochef.

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Maz13

Maz13echuca victoria

  • 3 reviews
  • 15 likes

Disappointed!

published

So disappointed! Bottom of jug burns every single time. Butterfly bar flies off and breaks, putting plastic through the food. Everything mashes up...stews and curries become soup. I joined their “exclusive“ facebook club, and yesterday expressed my concerns and regrets on buying this machine, only to find today that I now have been “blocked“ from their club.

I have never used the Thermomix to compare, but prospective buyers of these machines should not just read the feedback which is sometimes biased, but attend several demonstrations before outlaying such a large amount of money.

**PS It seems since this review, I have been "reinstated" into the exclusive Thermochef club.....funny about that!

15 comments
Leochicki
Leochicki
Maz13
Maz13
Leochicki
Leochicki
Taryn

TarynPerth, WA

  • 27 reviews

Love my Thermo Chef! How did Ever Live Without it?

published
Cat69

Cat69AU

  • 2 reviews
  • 3 likes

My new favourite kitchen toy

published
1 comment
kimkimkim
kimkimkim

Do you still use the machine now? Still glad you puchased it?

girasole

girasoleAU

  • 2 reviews
  • 4 likes

Perfect thermocooking appliance at affordable price and really well made!

published

Had a thermomix for years and wanted to experience Thermochef as well. saw it at a friend in December, cooked with it, compared to my Thermomix. well. i must admit that:
It's better looking works perfectly in spite of the "trashing" campaign done by Thermomix reps
same recipes done with exactly same result.
cost? a third of the other Thermomix.... just this is a super bonus!
Cost effective, quick, better looking, easy to use

5 comments
Meg40
Meg40
Cyn53
Cyn53
Girasole07
Girasole07

It happened to me with a Thermomix too when I was a consultant....very embarrassing :( check the temperature settings and have the bowl checked . Might have very sensitive sensors ... These problems are generally related to the bowl itself.

Rica

RicaAU

  • 2 reviews
  • 3 likes

Great machine

published

I had my thermo chef for 10 months now and use it almost every day.It replaces a number of appliances as it can chop,kneed,cook,whip,mills flor from grains and you can even cook three different foods at once,like rice in the bottom,veggies on the middle and meat on the top part of it.Very quick and easy to use.As my family gluten intolerant, I make lot of almond flour in it and that only takes 8seconds. I love it
Chops,whips,knees,cooks,blends,mills an cook multiple foods in the same time with just one machine

1 comment
Mish79
Mish79

Hi, what setting do you use to mill your almonds and do you use blanched or normal almonds?? Thanks

Page 3 of 4
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Questions & Answers

Joe-Anne D.

Joe-Anne D.asked

Does anyone have a spare butterfly blade mine just broke devistated!! Pls help

No answers
Laura F.

Laura F.asked

Does anyone know where I can purchase the butterfly attachment for the Thermochef Newwave

1 answer
Joe-Anne D.
Joe-Anne D.

I need one too? I was hoping i could find one;(

Christine C.

Christine C.asked

Are you still in business for Thermochef Natua

No answers

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