Switched to Nicabate today. I can't open the damn stuff! When I finally got one open, after destroying about 5 of them using a chainsaw, hammer, drill, cold chisel, heel of my boot, I was pleasantly surprised by the flavour. I finally got one opened with the blade of my Leatherman knife. Won't be buying anymore as I don't won't to have to cart my tool box around with me to open one. Gets a few funny looks when in public or at parties!

I thought I would switch from Nicorette to Nicabate. The packaging of this product would be the worst I have ever encountered. Imagine sitting on a plane and requiring scissors to open one piece. Will not be purchasing this product again.

I almost had a nervous breakdown trying to get the chewy out of its packaging. Tastes fine to me, but whats the point if I cant get it OUT?! Lol I swear this product was made BY the cigarette companies.

Whoever made the packaging on this product should be sacked. I won't be buying this brand of gum again. We get it. You hate us.

I really like the exceptional bright fresh minty taste (I know it's not popular with some).

Problem is, it's almost impossible to get to the booty. I have to use scissors to access each individual mint. Packaging is almost certainly losing the company customers.

Original mint was the best. This new Extra Fresh stuff is really unpleasant. Flavour is too strong and sweet. Hard to remove from packaging. New formula is so sticky it sometimes sticks to my teeth. A piece got stuck on my car seat on a hot day and ruined it!

Luckily I found Nicotinell Mint which is almost as mild as Nicabate original and I have gotten used to the flavour and really like it now. It's cheaper too, except...

I noticed Chemist Warehouse now has a 200 pack of the new Nicabate for 29.95. Hopefully that means they are trying to sell out the new formula before relaunching the old formula?

The new 'improved' extra fresh mint gum has been given an extra layer of wrapping -- a paper surface which has to be peeled off (an almost impossible task) before you get to what seems to be tougher foil and plastic protecting the gum. I have to use scissors to break into it. It thus takes at least twice as long to obtain a piece of gum -- hardly useful when one is craving a cigarette. Whoever was responsible for this idiotic idea should be sacked.

This new gum is ridiculous. It tastes bad and is packaged like they don't want you to be able to get at it. Even when the old gum was in production it was sometimes hard to get because the stores would be out of stock. This new extra mint mustn't be selling because all the stores I go to have boxes of it falling off the shelves. You would think their marketing department would notice this. Bring back the old flavour and I will buy it but I will never buy the new extra mint, two pieces was enough.

The new improved Nicabate Mint Gum seems to be no more than a typical "change the flavour/change the packaging" price hike undertaken without comment from Glaxo and without input from existing buyers. Like several comments already made, I too will be switching to another brand of nicotine substitute. Even worse, I may even take up smoking again. Perhaps the Glaxo marketing group should be given a copy of what happened when "new" Coke was introduced some years back. A classic study into how marketers sometime get it wrong.

Absolutely awful. Almost impossible to get a piece of gum out of the packet. Taste awful and gave me the runs after one day. Tried it again a week later with same effect. Have changed brand to Nicotinell. Bring back the original formula! Who asked them to change it anyway?

If getting the gum out of the packaging doesn't kill you, the taste will. I'd be very surprised if a human actually tried this product before it hit the shelves.

I think the new formula gum is way too sweet. It has a terrible taste. I hope you bring back the old formula. Until you do I will be using Nicorette.

The new flavour is terrible and its almost impossible to get a piece of gum out of the packet! The new flavour also makes me feel ill and is so overpowering. The old flavour was great because it was mellow and didn't affect the taste of food and and you could have a drink (the time that you most feel like having a cigarette) whilst chewing the gum. There was no other nicobate gum like it and that's what made it the best. I am so annoyed that the flavour has changed. Please bring back the old one!

Just bought a box of the new gum. Mangled the first piece trying to get it out of the packaging and the taste of it is terrible. The reason I liked the old gum was because the plain flavour didn't affect the way food or drinks tasted. Going to have to switch to nicorette uncoated. It's not great but at least it comes out of the packaging easily and doesn't taste like disinfectant.

The new flavour is horrible. I bought a box without realizing and threw them out. I didn't know about the money back offer or I would have claimed. The gum is way too sweet and the packaging is ridiculous. I've been trolling all over looking for places that were selling the old gum and now I can't find it anymore. I feel like you pulled the rug out from under my feet. Really, really disappointed.

I am so disappointed with the new gum. I have spent so much time trying to find the old one as i cant stand the new taste, not to mention the packaging.

I can find nothing good to say about the new nicabate gum. Tastes terrible and the time it takes me to open the packaging I could have had a cigarette. Will not buy this product again. You can still find the old gum on Catch of the Day.