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Reviews

4.6

173 reviews
5
(142)
4
(15)
3
(1)
2
(0)
1
(15)
  • Build Stage
    • Pre-Construction (20)
    • Post-Construction (14)
    • Mid-Construction (2)
  • Customer Service
    4.9 (27)
  • Site Admin
    4.6 (13)
  • Timeliness
    4.5 (13)
  • Structural Integrity
    4.5 (10)
  • Plumbing & Waterproofing
    4.4 (10)
  • Electrical & Lighting
    4.8 (10)
  • Flooring
    4.5 (10)
  • Transparency
    4.8 (20)
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  • Verified customer

Stressless Start!

published

I'm currently in the process of building my first home with Nicheliving. Honestly, it has been such a breeze working with Carolina and the other staff at Nicheliving, that it still doesn't even feel like I'm building a home. It wasn't until I got the interior house renders that it finally clicked... that's where I want my TV, that's where I want my computer... oh my gosh, I'm building a home, and the hardest part is... whether I should get a dog.



Thank you Carolina and everyone else for this great start, and I look forward to continuing the build process!

  • Verified customer

Plumbing Maintenence

published

Fantastic service, very efficient and a quick turnaround. Evie Jenner was very professional and more than willing to help with my request.



  • Verified customer

Great experience

published

My partner and I purchased our first house with Nicheliving- and would highly recommend.
The experience of buying our first home was enjoyable and quite easy. Everyone was helpful; from the sales to the finance team. All questions we had were explained and answered well.

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Helay Z

Helay ZPerth

  • Verified customer

Excellent!

published

We’re in the process of building our first home with Nicheliving and so far it’s been a great experience. Jay and Kevin have been very helpful and they have made the whole process very easy. I would definitely recommend Nicheliving to all my friends and family. They’ve got beautiful homes in great suburbs and their customer service is excellent!

MissBee51

MissBee51Perth, WA

  • 2 reviews
  • 2 likes
  • Verified customer

Great experience!

published

I recently applied for a home through Niche Living and was foremost dealing Dayu. She is an absolute gem, she’s very professional but has great interpersonal skills which leave you feeling good about your interactions with her. She’s definitely a great asset to Niche Living and I’m very glad I got to deal with her!

  • Verified customer

All credit to our wonderful property manager

published

Our rental property has been managed by Niche for several years and we were overall very disappointed with their (lack of) service. We had to check each and every invoice for errors, payments were doubled up, emails were left unanswered, phone calls not returned, huge staff turnover. We had numerous property managers, our last property manager even left without informing us! Dianne came on board late last year. What a change! She's on the ball, goes above and beyond. She is conscientious, friendly, gets things done. Great customer service! Thank you Dianne for all your hard work! Rosanne

Nat

NatPerth

  • Verified customer

Very good customer service

published

Excellently service, no complaints.
Very prompt with emailing and very friendly staff that can be contacted at anytime.
Finance team is great at getting us organised

  • Verified customer

Great experience

published

Myself and my wife chose to build with nicheliving in there estate in madely, we chose this as it was a complete home in a stunning estate in a great suburb and off coarse affordable, there standard inclusions and designs were above standard and the finished product was above our expectations, we experienced a few hiccups along the way but were quickly corrected, our dealings with Chloe Donahue along our building process was fantastic her customer service was excellent, our construction manager Sean was a pleasure too deal with and dealt with any issues we had very promptly and professionaly, overal a great experience and would recommend to anybody looking to build .

Zoe

ZoePerth

  • Verified customer

Great so far!

published

We have just started the process of building with Nicheliving and so far everyone has been very helpful. We have had everything explained to us step by step and all our questions have been answered. Everything is offered in house which makes it easy to navigate. Ollie in particular has been really helpful and has replied to any questions we have had quickly.

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  • Verified customer

Excellent Service!

published

Nicheliving have been amazing, my experience so far has been second to none! Alex and Kevin are extremely helpful and knowledgeable and they have gone above and beyond to help me into my first home. I would highly recommend Nicheliving to anyone looking to purchase a property!

  • Verified customer

Extremely Satisfied

published

Dealing with Nicheliving and Norman Thang in particular was a pleasure. He was extremely friendly, and really went out his way to assist in anyway possible. Thanks again for everything!

Baker

BakerPerth

  • Verified customer

They made it easy.

published

I'd like to thank the staff at NICHE in Newcastle St, Perth. Having already built a house with another company, and had a fairly unpleasant experience, we went into this a bit jaded. We have not had one single problem with the build and our client liaison responded to all our questions.
We've had a really positive experience!!
Thanks NICHE

  • Verified customer

Before Sales and after Sales support

published

My daughter bought the investment property at Aubin Grove. The before sales and after sales support had been excellent. It was a really efficient of Damien and his staff whose professional and speedy response to our query and also the after sales support to attend to the issues we brought up. Thanks and appreciate the help to resolve issue promptly..

  • Verified customer

Very Impressed so far

published
Pammy

PammyGladstone

  • Verified customer

Amazing!

published

We have recently swapped over to Nicheliving from a different real estate. Our PM Dianne is efficient, effective and exactly the person we needed to manage our biggest investment. As we live interstate, we know we can rely and count on Dianne to look after our once family home.

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Nicole

Nicole

  • 2 reviews
  • Verified customer

So far so good...

published

So far I have been impressed with the professionalism and honesty of the staff I have come across at Niche. Ollie always replied in a timely manner to any and all questions or concerns we had and at present I cannot fault his work. Hoping the wonderful service continues right through our build and will return to give it the five stars if that is the case!

  • Verified customer

Carol - You are 10 out of 10!!

published

Carol Tweedie is our Property Manager and she is an extremely efficient and hard working professional. She is always prompt and polite with our enquiries/requests and is available whenever we need advice or answers concerning tenants. Carol is very professional when dealing with our tenants in person or via electronic communications.

We highly recommend Carol to anyone looking for a property Manager.

Bravo to Norman Thang!

published

Merry Xmas & Happy 2018

published

The Staffs are very accomodating, approachable, and easy to get along. They gave us information that’s understandable and reasonable, morever, they reply immediately if we have concerns regarding the lot.
To sum up briefly, I will strongly recommend Niche Living with some of my friends, as they look after their clients very well. I’m giving them big thumbs up.

We had Norman who sold us a house at 60 Olivedale road in Madeley, we were very happy with his servi

published

We bought a house at 60 Olivedale road in Madeley. Norman was our agent from your company and we were very happy with the way he handled the whole process and sale. He was courteous and always willing to help and I would highly recommend his service to anyone

Page 4 of 9
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Questions & Answers

Tina C.

Tina C.asked

Most of the Nicheliving reviews are about the before sales service. How is the service about building process and built quality after land is settled ? I had my land settled in early January but haven’t got communicated with any timeline about start building. I am frustrated and seems no one can help.

1 answer
Nicheliving
Damian L.Nicheliving

Hi Tina we have a mix of both, the advantage of having a review done before holds us accountable during the construction process as the client is free to change their review at any time. In relation to your matter our GM takes these matters seriously please email him with your details at [email protected]

K. Perera

K. Pereraasked

Hi there
We purchased a house in canning vale with niche living and agent promised us that we are getting bonus points for this house but after few weeks when we asked about this he said we are not getting them so I would like to talk to director about this and who else should I talk to solve this problem?

No answers

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