Went to the O’Connor store today. Only sat down for 2 minutes to test the comfort feel of a lounge with chaise, along came Kim. An exceptionally courteous, helpful and knowledgeable lady. Answered my queries and knew what I was looking for. She found the perfect lounge for me in less than 5 minutes! Also helped me with the colour choice! Thanks so much Kim!

technician arrived on time and fixed issue in 5 minutes. Was very friendly and explained exactly what he did and provided advice on how to fix in future. Highly recommend.

Nick called me before arrival and was here within the original service booking time slot. He was friendly and fixed our couch very fast. Very happy Nick Scali customer here.

Frank came to my house on time (he called before arrived) to fix the lounge. Very professional and helpful. The lounge looks brand new now. Excellent service. He is super star!

Frank replaced the motor in my lounge. He was efficient, respectful and explained what had gone wrong. I was very satisfied with his service. He is an asset to Nick Scali.

Kayne was great, fitted a new part and then had to return to re adjust. Very polite, professional and remained cheerful!! Thanks Kayne for what was finally a great job that has fixed the problem.

Was great wonderful selection. Paul was very helpful and moved chairs around for different tables. Went looking elsewhere but came back and bought the table and chairs explained delivery and was very happ.

Nick took time out to talk about the issues my partner and I had. He then tested the mechanisms and explained what he would do to eliminate this issue. He time attentive, appreciative and extremely professional.

Thanks frank fo repairing my marble table the scratches are now gone frank was very professional and went above and beyond to repair and was very clean and covered the floor

Thanks for setting up the two lounge chairs they are great and just finish off the room. Always get good service from Nick Scalia and the quality-of the furniture is Five Star- thanks Ken at Essendon Fields also with your recommendation and colour worked in fine so happy

Frank has done a superb job am very happy cannot see the cracks anymore thanks so much. I rate this service 10 out of 10 will recommend this service to others

Really helpful service from Muzaffer Atar who has fixed the electronics on our lounge chase. No fuss and he really quickly diagnosed the problem and the solution. Thank you again.

The technician who came out was polite, on time, rang ahead and did a Covid health check - keeping us and himself safe, then fixed the problem quickly. Thanks, great service.

The technician politely came in and did his job. Found the issue and rectified it. He also educated me on the where he suspected the problem to be. Very good service overall. Thanks

Fantastic Service from Katie @ Midland Store
Very friendly staff member who asked if we needed assistance, no pressure to buy, had good product knowledge and was very honest with every question we asked. Recommend this Store.

Frank cane to my house to fixed my dinning table. He is friendly and polite. He did a best job and also gave more acknowledge to maintain it . My table is look brand new .

Thanks Josh, with your friendly informed help we have finally found our perfect designer lounge suite. We can't wait for it to arrive and put the finishing touches on our new home.

Kim was fantastic, giving personal insight and preferences without ever seeming pushy or in a rush and in fact she was very patient! Explained the specials available and was very interested to know what we were looking for. Great experience and obviously the furniture looks amazing. Can't wait to get it into our new house!

Frank came to my house today to repair my couch he was very quick and prompt and did the job perfectly and really friendly thankyou for the great work frank

The O’Conner store was very large with a wide variety of furniture we were looking for.
The pieces we settled on were good quality and the sales person Steven was extremely helpful with our purchases.