Easy request for repairs Arthur technician on time polite and very professional fixed the repair issue straight away. Very pleased with how the process was handled,thank you Arthur thank you Nick Scali

First service recliners were not sitting level on floor after delivery inside black stoppers were fouling and not letting outside legs to sit level on floor
Service was great
All good
Kind regards
John Gauci

Very helpful gentleman and was able to quickly assess and address my service concerns regarding the lounge’s quirks. Respectful of me and my home throughout the visit, appreciated.
Thank you.

Leo was amazing and so professional, cleaned up after himself and gave me tips on how to make sure it doesn’t happen again.. now I can sit back and enjoy my recliner again

The motor in one of our recliners failed. Nick scali sent someone out within 2 weeks which I though was pretty good considering Covid-19.

Very friendly and replaced motor quickly.

Open store layout was easy to navigate. Wide range of well crafted products
Excellent service provided by Leanne.
Guided through all aspects of the personalisation, manufacture, delivery & installation of the product

Dylan was very nice and professional,

Joy to deal with, he was early and had no problem waiting for me, has explained what was the problem and fixed it, thank you very much!

The technician phoned when he was on his way to give me an arrival time. He introduced himself as Arthur. He was polite and helpful. He soon rectified the fault. I am very happy with the service I received today.

The repairer was very helpful and fixed our faulty battery. He had to replace the battery and re wire it which he did very quickly. I would be happy to recommend this service.

Arthur was great. He was friendly and knowledgeable. He identified the issue to the lounge and fixed the problem swiftly. He was on time and polite. Great job, thanks Arthur.

An amazing experience in store at west gosford. Felicity was attentive and thorough and nothing was too much trouble for her. She was a class above and one of the best sales staff I have dealt with in a long time.

The nick Scali store in Essendon was very clean with plenty of space to look. Jacqueline was very helpful and showed me a few different couches based on my preferences. Jacqueline was extremely helpful throughout the whole process and made buying a couch a breeze.

I really appreciated Saheel’s assistance and advice with sofa selection and colour choice which took the stress out of choosing our furniture - very excited and looking forward to getting our gorgeous lounge, Suzanne, Attadale

Ronesh was amazing. He identified the issue and resovled it quickly and kept us informed. Very prompt, courteous and polite! The couch now all aligns and looks perfect. Thanks Ronesh!

The customer service generally was amazing. Despite the lock down, the technician was booked quickly. Leo was efficient and friendly!! We are very happy Leo was able to fix our couch head rest!

Saheel was very helpful and advised us of the various options available when purchasing a new leather lounge. He was very efficient, knowledgeable and polite. Stylish furniture at affordable prices

Arthur was quick efficient informative polite & professional- thank you. Very happy with the service provided. Service call was booked and completed within 7 working days. Technician wore a mask as was during COVID

Carissa helped my partner and I choose the perfect lounge and ottoman for our new home. She was friendly, kind and not pushy at all. Carissa made sure we saw all the fabric swatches and showed us examples of them around the showroom so we could see what they looked like on larger scale. Thank you!

Nick from the Waurn Ponds store was super helpful and honest (not at all pushy). We purchased a couch and a floor lamp and would happily go back to this store.

Went in just to look at a couch. Ended up buying 2 couches, coffee table, entertainment unit and hall table. All items are amazing quality and the service we received from Vipin was great. The store was quite busy when we went in but Vipin still found the time to serve us without feeling rushed. He is very helpful and not at all pushy allowing us plenty of time to discuss our options. He even remembered us when we went back in 3 months later to look for an arm chair which he helped us with as well. Highly recommend Nick scali Preston.