Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
johh mckGreater Melbourne (Outer), VIC
- 6 reviews
Great nights sleep
Very Happy with the NOA mattress
It is fairly firm but am happy with that, I now get a good nights sleep and don’t wake up with a sore back. It has not sagged in the time that I have been using it and the quality of
the materials are very good.
Purchased in February 2021.
Similar opinion? Write a review on ieatwords.com.au!
Farn ParkGreater Melbourne (Outer), VIC
Fantastic!
Best money I have ever spent on a mattress! After spending a fortune on a "reputable" mattress from another company starting with the letter 'S" and ending in Posturepedic... I thought my husband and I were doomed to either sleeping in separate beds or living a life of sore backs. We have not had a sore back or a disturbed nights sleep since spending a lot less money on this mattress than our other one. And delivery was so speedy to us in "rural" Victoria. Very impressed! Cant wait to set up our guest room and buy another mattress now!
Purchased in March 2021 for $799.00.
1 comment
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Gerry H.South East Queensland, QLD
- Queen
- Verified purchase
So comfortable!
So comfortable. I sleep much deeper on this mattress. Easy to install from the box. After 15 years on my old mattress, I didn't realise how saggy it had become. Well worth the price.
Purchased in February 2021 for $750.00.
1 comment
Maggie H.Noa
Hi Gerry,
We're so happy to hear that you're sleeping better on your new Noa hybrid mattress and that you're satisfied with the overall value :)... Read more
Thanks for sharing your comments! Wishing you many more restful sleeps. Warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
Find out how Noa Mattress compares to other Mattresses
Know better, choose better.
Very disappointed with NOA's delivery service and customer support!
The delivery guy came earlier this week to deliver the mattress I ordered but instead of bringing it up to our door he asked me to help him carry it up from the truck downstairs. I've always ordered online and NEVER had this TERRIBLE delivery service ever. He took the mattress back & never ended up delivering it. I just ordered a new bed frame from a different vendor & got it delivered this weekend and was carefully pushed into our door (contactless of course due to recent circumstances) without any issues. I sent an email to NOA & complained a...Read more
bout it and was assured that re-delivery will be organised and have the mattress delivered at our door. Guess what 2 days after, the same thing happened, the delivery guy asked if there's someone who can help him carry the mattress up to our door from the truck. When I rang NOA & complained, their excuse was it's a third party company & they have their own rules. At this point, I just decided to get a refund as it has been nothing but stressful to deal with them. But then I was told they have to wait until they get the mattress back before they can process my refund -- well that’s not my problem is it cos I NEVER received their mattress AT ALL! I’ve already given them a second chance but they continue to disappoint til the end. Will never order from NOA ever again!!! Very disappointed with their delivery service as well as their customer support.Purchased for $749.00.
1 comment
Maggie H.Noa
Hi Pam,
Thank you for taking the time to share your comments.... Read more
We're sorry to hear that the service you received by our third party national transporter did not meet your expectations. Kindly note that Noa has absolutely no influence on their operations and / or delivery personnel. As recommended by international and local authorities, our third party transporters have implemented additional precautionary measures in their daily operations to ensure the health and safety of both their staff and our valued customers. This includes, but is not limited to, no contact delivery, which implies that the order is left at your door rather than inside your home, as was mentioned prior to your delivery. Please rest assured that our customers' satisfaction is our top priority. Your order is currently being rerouted to our distribution centre, at which point we will immediately process your full refund. We invite you to reach out to our support team at any time should we be able to assist you any further. We hope that you and your loved ones remain safe and healthy during this difficult time. Warmest regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Bernard KrauseCentral Highlands and Goldfields, VIC
- Queen
- Verified purchase
Full refund for trying you have nothing to loose jive it a shot read full review !!!!!!
It was a Fantastic mattress I fell asleep like a rock within 10 minutes and never had a problem from my existing back problem,but unfortunately I was only to wake up later around 3:am from overheating, I am a hot blooded person and I generate a lot of heat, and I was not happy so I contacted Noa and they gave me full refund for trying, So Thank You NOA for the time to try and If you can reduce the heat your on a winner for me.
Just a personal note Thank You for the trial and the best the NOA team Stay safe
Kinds Regards
Bernie Krause
Purchased in March 2021 at ON LINE for $800.00.
1 comment
Maggie H.Noa
Hi Bernard,
Thank you for sharing your humbling comments regarding your shopping experience with Noa.... Read more
We understand that our mattress may not be the perfect fit for every customer, which is why we pride ourselves on offering a free 100-night trial. We're so happy to hear that you've enjoyed shopping with Noa and look forward to assisting you again in the future. Wishing you warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
- King
- Verified purchase
Excellent experience all round
The mattress was delivered without delay, easy to set up (King size is understandable pretty heavy). It took us a few months to get used to the firmness of the mattress. But now, we sleep better than ever (we have had it for 4 months now). And it comes with a 15 year warranty which tops it all off.
Purchased in December 2021.
1 comment
Maggie H.Noa
Hi Lisa,
Thanks for sharing your feedback, we're so happy to hear that you have found great sleep on your Noa mattress! :D... Read more
Wishing you many happy zzz's. With kind regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
Lauren H.Sydney, NSW
Told my husband not to order here, he should've listened.
Ordered the king Venice bed and mattress a week ago. Haven't even opened the mattress because our bedroom is full of faulty bed parts. On Friday they said they're going to send out a new headboard and yet we've been sitting at home for Monday and Tuesday now and nothing. No reply, no contact from the delivery company, no delivery. So now we're left with a faulty bed and nothing to sleep on. We have work the rest of the week so I guess no bed for who knows how many weeks.
Purchased in March 2021 for $1,560.00.
1 comment
Maggie H.Noa
Hi Lauren,
Thank you for sharing your comments regarding your shopping experience with Noa.... Read more
We're truly sorry that you received a defective headboard with your bed frame and haven't been able to complete your assembly since. This was truly the first issue of its kind. Our team worked diligently to assist you and your husband in resolving this matter as quickly as possible, however, we did incur some delays due to the holiday weekend that has just passed. Your new headboard is currently on its way to you so that you can enjoy your new bedroom set as soon as possible. Once again, we're sorry that your experience wasn't as you expected. Please feel free to reach out to us at any time should we be able to assist you any further. Warm wishes, MaggieSimilar opinion? Write a review on ieatwords.com.au!
- Double
- Verified purchase
Very comfortable, so comfortable that other family members keep sleeping on it!
Was getting hip and back pain, this mattress has resolved both issues. I was surprised how comfortable it is. Firm, but not too firm for me. Would definitely buy one again.
Purchased in February 2021 for $700.00.
1 comment
Maggie H.Noa
Hi Mel,
We're thrilled to hear that your new Noa mattress has relieved any hip and back pain you were experiencing previously, and that the comfort dynamics of our hybrid mattress have helped you (an... Read more
d other members of your family) find a restful night's sleep :)Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
DaveMelbourne
- 3 reviews
- King
- Verified purchase
Comfortable & Value for Money
Reviewed mattress and had reservations given the price. The 100 day return policy provided us with the assurance we were seeking to try it out. After a couple of days we can safely say it’s a very comfortable sleep and so fairly priced. We highly recommend.
Purchased in February 2021 at Online Noa direct for $895.00.
1 comment
Maggie H.Noa
Hi Dave,
We're so happy to hear that you're happy with your new Noa mattress and the value, quality and comfort it has to offer.... Read more
Thank you for taking a moment to share your comments :) Wishing you many happy sleeps! Warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
Find out how Noa Mattress compares to other Mattresses
Know better, choose better.
Emma MSydney Surrounds, NSW
- Queen
- Verified purchase
Highly recommend
So comfortable- no more hip and back stiffness. My quality of sleep has also improved and I’m not disturbed by partner moving.
Customer service was great and delivery prompt. Really happy with our new NOA mattress.
Purchased in January 2021.
1 comment
Maggie H.Noa
Hi Emma,
We're thrilled to hear that you're happy with your overall shopping experience with us, and it's been a pleasure serving you :)... Read more
We're so glad that your new Noa mattress has offered your body relief while you sleep, and that you've been enjoying the mattress' zero partner disturbance feature as well! Thank you so much for taking the time to share your comments. Wishing you many more restful and comfortable sleeps. With warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
John HarveyIllawarra, NSW
- Queen
- Verified purchase
A good choice
After researching many mattress types I chose the Noa because of the firmness and the latex layer - rather than the softer memory foam types of other brands.
It's been a good choice - especially after getting a good discount. Delivery was quicker than expected and no fuss. I didn't sleep on it for 3 days to let it settle/inflate properly - and have found it firm and supportive - just as I wanted. Very happy so far.
Purchased in January 2021 for $750.00.
1 comment
Maggie H.Noa
Hi John,
Thank you for sharing your comments regarding your shopping experience with Noa.... Read more
We're thrilled to hear that the support, firmness and overall hybrid design of our mattress has met your expectations and provided you with a great night's sleep! :) Warm wishes, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
- Single
- Verified purchase
Pretty good so far.
Its summer here and the mattress (like all others) still gets warm, however it is very comfortable. I have found the NOA provides great support and has helped with my bursitis. No evidence of fumes or sagging or any such issues. In a nutshell good quality for a great price.
Purchased in January 2021 for $499.00.
1 comment
Maggie H.Noa
Hi Richard,
We're so glad to hear that you've been resting well on your Noa mattress and are pleased with the support, comfort and quality it offers.... Read more
Wishing you many more happy zzz's. With warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
- Queen
- Verified purchase
Holy wow!
The Noa is just so comfortable and supportive and I just can't praise it highly enough!!! I thought my old mattress was nice but oh boy was I wrong?! Best, most solid nights' sleeps I've ever had. The Noa mattress has changed my sleep for the better, forever.
Purchased in January 2021 for $799.00.
1 comment
Maggie H.Noa
Hi there,
Holy wow! Are we ever humbled by your kind comments regarding your Noa mattress :D... Read more
We're thrilled that you've found a great night's sleep on it and are enjoying the comfort and support properties of our hybrid mattress. Thank you for taking the time to share your thoughts on your Noa mattress, we're truly grateful. Wishing you many more restful sleeps. With warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
Lia HairGippsland, VIC
- Queen
- Verified purchase
A fresh nights sleep
The mattress was as stated, on the hard side, which is exactly what both my husband and I wanted.
It took a night or two to adjust to the firmness but we've both had great night's sleeps since and our lower back tightness has gone for the both of us.
Shipping to a rural location was super fast and setup was as simple and quick.
Purchased in January 2021 for $759.00.
1 comment
Maggie H.Noa
Hi Lia,
We're so happy to hear that you and your husband have been resting well on your new Noah hybrid mattress and enjoyed your overall shopping experience with us! :)... Read more
Wishing you many more restful zzz's. Warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
SoniaSydney, NSW
- Double
- Verified purchase
Would definitely recommend the NOA mattress
A very comfortable mattress and a good balance between soft and firm support. No difference in quality from when I first started using it and has maintained its shape well.
Purchased in January 2021.
1 comment
Maggie H.Noa
Hi Sonia,
We're so thrilled that you've been enjoying the comfort and support offered by your Noa hybrid mattress :D... Read more
Thanks so much for taking a moment and sharing your comments. Wishing you many more restful zzz's. Warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
Find out how Noa Mattress compares to other Mattresses
Know better, choose better.
Vaucluse SydneySydney, NSW
Great mattresses - bought 2 Queen
Very comfortable and supportive
Quality of sleep much improved
Early days but going very well so far
Extremely poor delivery service by Direct Freight
Delivered wrong date, 6 hours late. Very heavy boxes dumped at the front door and we had great difficulty dragging the approx 60kg boxed mattresses up stairs to a second floor
Purchased in January 2021.
1 comment
Maggie H.Noa
Hi there,
We'd like to thank you for taking the time to share your comments :)... Read more
We're so happy to hear that you've been enjoying your new Noa hybrid mattresses and have found the support and comfort you were looking for. We strive to provide our customers with a most enjoyable shopping experience from beginning to end, and are sorry to hear that you weren't entirely satisfied with the delivery process. As indicated on our website, Direct Freight delivers to your door only. That being said, we'll definitely be sharing your feedback with them. Wishing you many more restful sleeps on your mattress! With warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Gotamy SukaputriSydney, NSW
- Double
- Verified purchase
Best bed
A fan of thick comfy bed, so this is perfect for me! I have really good night sleeps on it. I have bad back from my job working as a nurse and this definitely help me have that quality rest that I need.
Purchased in February 2021 for $999.00.
1 comment
Maggie H.Noa
Hi Gotamy,
We're so happy to hear that you've been resting well on your Noa mattress - we're certain you deserve a good night's sleep after a long day at work :)... Read more
Wishing you many more happy zzz's. Warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
- Queen
- Verified purchase
Very very happy!
First I tried the Koala mattress. Sagged within 2 weeks and left an indent the shape of my body.
Then tried the Ecosa mattress, sagged within 2 months even though my parents have had the same mattress for 2 years with no sag.
Then came the Noa mattress. And i’m in love. No sag at all. No indentations. My whole family has tried it at least once night and they are happy with it too. Planning to buy a kind single within the next few weeks too. Love my Noa!
Purchased in January 2021 at Noa.com.au for $749.00.
1 comment
Maggie H.Noa
Hi there,
We're thrilled to hear that you're loving your Noa hybrid mattress and have found the fit for a restful night's sleep :)... Read more
Thanks for sharing! With warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
BuyhardSouth East Queensland, QLD
Comfortable and supportive so far
20mm sway/sagging after 6 weeks, still feels comfortable thou. - 1 person at 83kg
Will be happy if sway/sagging does not increase much more.
Mattress doesn't stay as cool as I was expecting.
At this stage still good value for money.
Purchased in January 2021 for $749.00.
5 comments
Maggie H.Noa
Hi there,
Thank you for sharing your feedback!... Read more
We're glad that you're resting well on your Noa mattress so far :) If for whatever reason the mattress no longer suits your needs within your free 100-night trial period, please don't hesitate to reach out to us and we'll be more than happy to assist you. For now, we're wishing you many more restful sleeps. With regards, MaggieHi Maggie,
Just to explain the 3star customer service given, shipping was 10 to 14 days instead of the 2-5 days that was quoted.
Maggie H.Noa
Hi there, thanks so much for clarifying - without your order number it is difficult for me to investigate this delay further however, some remote shipping addresses may require up to 14 business days once shipped.
Similar opinion? Write a review on ieatwords.com.au!
- Queen
- Verified purchase
Way better than the Koala
Only had this for a couple of weeks but really comfortable. I had a Koala previously and this Noa beats it hands down. No more back pain
Only early days yet but so far so good.
Very happy with this mattress .
Purchased for $799.00.
1 comment
Maggie H.Noa
Hi Rebecca,
We're so happy to hear that you're enjoying sleeping on your new Noa mattress and that its hybrid design is offering you a good night's rest :)... Read more
Wishing you many more happy zzz's. With kind regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
Questions & Answers
Scott M.asked
Isn't polyurethane toxic?
1 answer
Maggie H.Noa
Hi Scott,
Thank you for writing us.
All foam materials in our mattress (including the transition layer and base foam) - essentially all components with the exception of the pocket springs - are REACH certified and/or OEKO Tex Standard 100 Certified.
- Natural latex: 2cm (OEKO TEX Standard 100 Certified)
- Gel infused memory foam: 4cm (REACH Certified)
- Adaptive transition pad: 0.5cm (REACH Certified)
- Pocket springs: 16cm
- Adaptative transition pad: 0.5cm
- Bottom support foam: 2cm (REACH Certified)
- Perimeter encasing: 9cm (around the pocket springs) - (REACH Certified)
- TENCEL cover and bottom quilt: 2cm (OEKO TEX Standard 100 Certified)
Furthermore, we use water-based adhesives that are eco-friendly and far safer (in comparison to other glues). Our product is also:
- Low volatile organic compound emissions (VOCs)
- Made without PBDEs, TDCPP and other flame retardants
- Made without mercury and lead
- Made without formaldehyde or phthalates
Please let us know if you have any further questions.
With kind regards,
Maggie
Allison Masked
I am looking at purchasing the Noa Hybrid but have a few questions!
How heavy is the mattress?
What zone are the pocket springs?
Is there side support on the edges of the mattress?
How often should you rotate the mattress?
Thankyou....Allison
1 answer
Maggie H.Noa
Hi Allison,
Thanks so much for reaching out, I'd be more than happy to answer your questions :)
1. The springs in the Noa mattress are individually pocketed but not "zoned".
In fact however, when multiple comfort layers (such as our natural latex and cooling gel memory foam) are placed atop a pocket spring support layer, "zoning" benefits are not as enjoyed by the user as opposed to a pocket spring only mattress - in which the user sleeps directly atop the different zones of pocket springs. This is just a way to charge more for a feature users will hardly notice.
As newer mattresses incorporate more diverse components and layers, providing a clear answer on the impact of a single material (i.e. springs) is becoming increasingly more difficult (i.e. coil count is important for innerspring-only mattresses).
Brief, your sleep experience is influenced by the interaction of all layers as one rather than any singular layer on its own.
2. The Noa mattress has good soft edge support however, due to the fact that the product is compressed and rolled, it is impossible (structurally) to use a steel perimeter along the edge (in the mattress) like traditional mattresses.
3. We recommend rotating the mattress 180 degrees every 3-6 months.
Please let us know if you have any further questions.
With kind regards,
Maggie
Rudi N.asked
How long after we opened the mattress can we sleep on it? The website says immediately but wont it interfere with the expansion?
1 answer
Maggie H.Noa
Hi Rudi, using your mattress the same day you've received it won't interfere with its expansion however, we do recommend allowing 2-3 days for it to reach its optimal form and comfort.
You may also wait 2-3 days and leave the mattress uncovered before using it for the first time if this would give you piece of mind :)
Please let us know if you have any further questions.
With kind regards,
Maggie
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Maggie H.Noa
Hi there,
Thank you so much for taking a moment to share your thoughts on your new Noa mattress!... Read more
We're thrilled to hear that you've enjoyed your shopping experience with us and that you and your husband have been able to find a comfortable and good night's sleep on our hybrid mattress :) With warm regards, Maggie