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Reviews

4.7

112 reviews
5
(93)
4
(11)
3
(3)
2
(0)
1
(5)
  • Build Stage
    • Post-Construction (35)
    • Pre-Construction (3)
    • Mid-Construction (1)
  • Customer Service
    4.8 (32)
  • Site Admin
    4.6 (28)
  • Timeliness
    4.6 (26)
  • Structural Integrity
    4.9 (24)
  • Plumbing & Waterproofing
    4.7 (26)
  • Electrical & Lighting
    4.9 (25)
  • Flooring
    4.9 (24)
  • Transparency
    4.6 (27)
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Reviewer Photos & Videos

Jessica

JessicaMelbourne

  • 3 reviews
  • 4 likes
  • Verified customer

I could write a book on all the faults I had

published
Construction End DateSep 2017
3 comments
Nostra Homes
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Jessica
Jessica
Nostra Homes
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Anisur R

Anisur RMelbourne

  • Verified customer

Quality work and great customer services

published
Construction End DateDec 2017
1 comment
Nostra Homes
Nostra H.Nostra Homes
  • Verified customer

Excellent finishing!

published

Good builders and great communication through the construction process, always providing with amicable solutions.... Over all pretty happy with the results!
Excellent staff specially Madison! Very helpful...
If you looking for building your new home, I recommend Nostra Homes for reasonable price and finishing products.
You will have a great journey and at the end will be satisfied with your property.

Construction End DateJan 2017
1 comment
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Elly H

Elly HMelbourne

  • Verified customer

Excellent finish and even better communication

published

From start to finish, customer service was excellent. There were no unanswered calls or emails. The team were always ready to answer my questions, some silly questions too. We had different site supervisor but the last site supervisor was amazing. Nick Hipkins were friendly, helpful and has good eye to detail. So far Nostra Homes have always been very helpful in rectifying any faults we find after handover. Very happy to be living in our house and have received many compliments too.

Construction End DateOct 2017
1 comment
Nostra Homes
Nostra H.Nostra Homes
  • Verified customer

Eye for excellence.

published
Construction End DateMar 2018
1 comment
Nostra Homes
Nostra H.Nostra Homes
crahul83

crahul83Melbourne

  • Verified customer

Thanks Team Nostra Homes

published

This was the first time we have built a house and I expected it to be stressful, but it wasn't. Nostra provided an excellent service, they sorted out issues quickly, and the end product was very satisfying. The team communicated well with the development of the build and it was even finished early. Also, the after service has been excellent, little issues have been amended and fixed. Thanks for your support and making it an enjoyable experience.

Construction End DateJul 2017
1 comment
Nostra Homes
Nostra H.Nostra Homes
  • Verified customer

Sensational service

published

My experience with Nostra Homes has been fantastic!
From the first point in contact all the way to completion stage. Constant dedication, wonderful communication and eye to detail particularly by supervisor Matt which made my experience with Nostra Homes outstanding. Thank you.
Always felt well looked after. Response to queries were excellent and nothing like my previous builds in the past, was always updated on progress.
Thankyou for making my journey with Nostra Homes a very memorable and positive experience.

Construction End DateDec 2017
1 comment
Nostra Homes
Nostra H.Nostra Homes
  • Verified customer

Excellent Product Quality and service

published

From beginning to end nostra maintained good customer service and very good in delivering the commitment. They are very good example for the industry, very proactive, well behaved and good listener. I am very happy with the service. Nostra used all good quality product in my house. I would like to refer some other friends to this reputed Builder. There is no flaws in respect of delivery and quality of service.

Construction End DateDec 2017
1 comment
Nostra Homes
Nostra H.Nostra Homes
Max Amit

Max AmitMelbourne

  • Verified customer

Excellent Service and a dream come true

published
Construction End DateJul 2016
1 comment
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Carly

CarlyGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

So Happy in my new home! thank you

published
Construction End DateAug 2017
1 comment
Nostra Homes
Nostra H.Nostra Homes
Feng

FengMelbourne

  • Verified customer

Do not build with Nostra - a stressful waste of time and money

published
Construction End DateJul 2017
1 comment
Nostra Homes
Nostra H.Nostra Homes
Steph

StephMelbourne

  • Verified customer

Would recommend Nosta to anyone

published

We are first home buyers so we took a long time to pick our builder, after going through numerous display homes and talking to many people we walked into the Nelson 24 and fell in love! We went home and had a little chat and decided that it was the house for us. Its different but in a good way. The inclusions are amazing and we didn't have to upgrade much at all. Our supervisor was a pleaser to work with. We had some issues with our plumbing and it was fixed straight away. The office staff are lovely and are really great with responding to your calls/emails. All in all we love our house and Nostra made building an enjoyable experience. :)

Construction End DateOct 2017
1 comment
Nostra Homes
Nostra H.Nostra Homes
bernadette.d

bernadette.dMelbourne

  • Verified customer

dream come true

published
Construction End DateJun 2017
1 comment
Nostra Homes
Nostra H.Nostra Homes
Prasath S

Prasath SRoxburgh Park

  • 2 reviews
  • Verified customer

Perfect construction as expected

published
Construction End DateNov 2017
1 comment
Nostra Homes
Nostra H.Nostra Homes
Sarah

SarahMELBOURNE

  • Verified customer

Would recommend Nostra to anyone!

published

We were originally nervous about building a home as we had heard of so many disasters that have happened with friends, however building with Nostra has been sensational. The customer service is exceptional. Kirsty, Madison and David (Site manager) have walked us through every step and have been more than happy to follow up any concerns or questions even we thought were ridiculous! The house went completely to schedule, with constant contact between the site manager at every stage. Our house has been built to a very high standard. We are so happy that we chose to build and that we built with Nostra.

Construction End DateOct 2017
1 comment
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  • Verified customer

Dream Home

published

Our new home is great and the whole experience from build start has been wonderful. Madison in the office is very friendly and responds to queries quickly and professionally. David our builder was very patient and even though he had a lot on his plate was responsive and addressed any issues without hesitation. There were a few minor issues at handover and David has been quick to get them actioned to our satisfaction. We have heard horror stories regarding building but can definitely say we experienced none of them building with Nostra and have no hesitation in recommending them to build your dream home.

Construction End DateOct 2017
1 comment
Nostra Homes
Nostra H.Nostra Homes
Shannon

ShannonMelbourne

  • Verified customer

Outstanding customer service

published

We are so happy with our new home!! The office staff have been an absolute pleasure to deal with, especially Madison. We had a few minor hiccups along the way however Paul and Nostra as a company always worked with us to ensure we were 110% happy :) Even after the build has been completed we are still having follow up calls to make sure we are going well.

Construction End DateSep 2017
1 comment
Nostra Homes
Nostra H.Nostra Homes
  • Verified customer

decent job

published

Quality is decent. It was not perfect. The timing was hard for me as well because I couldn't wait for them to fix the defects as I was in a hurry to get the house tenanted. There were some walls that are crooked, part of the bath tub was out of line and some sliding doors could not be opened using the keys supplied. The supervisor was easy to deal with and he promised to fix all the defects but the problem for me was the timing. I accepted the house even though there were some defects.

Construction End DateDec 2016
1 comment
Nostra Homes
Nostra H.Nostra Homes
Helen and Chris

Helen and ChrisBendigo

  • 2 reviews
  • 4 likes
  • Verified customer

On the mark!!

published
Construction End DateAug 2017
1 comment
Nostra Homes
Nostra H.Nostra Homes
sarah

sarahWerribee

  • 9 reviews
  • Verified customer

Terrible is all i can say.

published
Construction End DateOct 2016
12 comments
Nostra Homes
Nostra H.Nostra Homes
sarah
sarah

The 6th Leak has just appeared on my downstairs lounge room ceiling in my 11 month old home that nostra built.
Beware.

Nostra Homes
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Page 4 of 6
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Questions & Answers

StuJG

StuJGasked

Hi Nostra - Who can I talk to about numerous and on-going flooding issues throughout my house? I've had Nostra staff out to look at my roof at least 5 times and my house continues to leak. I came home today to find new stains in a few of my rooms and paint beginning to flake. The tin roof rattles so loud during the wind that my partner and I have to drag the mattress to a different room to sleep, or end up on the couch downstairs. Am pretty damn sick of dealing with Nostra staff and their list of excuses, so much so I am building another property and avoiding Nostra all together. Also telling my friends and family to avoid Nostra completely. How can we resolve this? Keen to hear your answer

1 answer
Nostra Homes
Nostra H.Nostra Homes

Hello Stu,

Thank you for getting in touch. I’m very sorry to hear about your frustration. We take your feedback very seriously and want to make sure your concerns are investigated and addressed. Could you please provide your job address in a private message and we will have a team member contact you as soon as possible to follow this up.

We await your reply.
Thank-you
Nostra Homes Management

ellen

ellenasked

do you have many different facades for double storey to choose from? only saw 2 facades in your website.

1 answer
Nostra Homes
Nostra H.Nostra Homes

Thank-you for you enquiry. There are a number of façade options available for our double storey designs, these are dependent on the width of the home and the lot. We can also allow some changes to our facades to comply with estate design guidelines and to make the façade suit your tastes. Please contact our office and ask to speak to a sales consultant or leave an enquiry on our website to request more information.

Sunny

Sunnyasked

Hi Nostra Homes, Do you people custom build?

1 answer
Nostra Homes
Nostra H.Nostra Homes

Thank-your for your enquiry. We allow changes to our own designs to a degree, please contact our office and request to speak with a sales consultant who will be more than happy to assist you.

Get an answer from our members and Nostra Homes representatives

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