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michael n.Perth, WA
- Verified customer
Great rep and institution
The rep Rita handled my application in such a fantastic way. Made me understand everything that I needed to know and didn’t treat me in any way like a number. Highly recommended and will gladly use Now Finance again in future!
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Review collected in partnership with NOW FINANCE
JudeMetropolitan Adelaide, SA
- 2 reviews
- Verified customer
Good service
Customer service was great and they were very prompt in settlement, but would of hoped for lower interest rate. I would recommend these guys to all friends and family thanks
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Review collected in partnership with NOW FINANCE
- Verified customer
Very happy
I thought the rate could of been better had trouble getting to sign but they help me with that and very quick at replying witch is great and very polite with me
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Review collected in partnership with NOW FINANCE
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Kathryn MartinLaunceston, TAS
- Verified customer
Happy but it could of been better
I felt accused when the loan officer asked me questions about my spending habits and why I was consolidating my debts. I understand the need to be thorough but I don't like being treated like I have done something wrong.
However, I am satisfied with the rate and how the settlement was handled.
1 comment
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Review collected in partnership with NOW FINANCE
Karen HansenSydney, NSW
- Verified customer
Amazing and quick service
Excellent customer service and very professional staff member. There was no hidden costs. Followed up every contact efficiently and therefore settlement was quick. Very satisfied and would certainly recommend to anyone.
1 comment
NOW FINANCENOW FINANCE
Thank you Karen for taking the time to provide us with your feedback and recommendation. Providing excellent customer service is what we always aim to deliver to all our customers. Thank you for choos... Read more
ing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
ShaunSouth Australia
- 2 reviews
- Verified customer
Amazing service and result!!
Amazing service from start to finish. We were able to consolidate our debt saving us thousands every month. Thank you Now Finance for helping us out, and changing our lives for the better.
1 comment
NOW FINANCENOW FINANCE
Thank you Shaun for taking the time to provide us with your feedback. We are pleased to hear we were able to combine your debts into one easy repayment. Thank you for choosing NOW Finance and if you e... Read more
ver have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
Annette BroadfootSouth East Queensland, QLD
- Verified customer
Fantastic service
Great service, friendly staff, super fast approval process. Couldnt be happier with the conduct and professionalism of the staff. Easy to talk to, and professional, yell you everything up front
1 comment
NOW FINANCENOW FINANCE
Thank you Annette for taking the time to provide us with your feedback. Great customer service and fast and quick process is what we always aim to deliver to all our customers. Thank you for choosing ... Read more
NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
- Verified customer
So Easy To Work With
Exceptional customer service with very prompt and efficient service. Settlement was a day earlier than expected. So happy to have tried Now Finance. They're the best to date. Very happy.
3 comments
NOW FINANCENOW FINANCE
Thank you Catherine for taking the time to provide us with your feedback. We are delighted to hear about your experience with us. Thank you for choosing NOW Finance and if you ever have any questions ... Read more
about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auI would like to make sure that my payments are taken out to correspond with my fortnightly pay. Would you please make the first deduction next Wednesday, 4 December and thereafter each 2nd Wednesday. Thank you.
NOW FINANCENOW FINANCE
Hi Catherine
Please call our customer support on 1300 275 669 and they will be able to service your request.
Thanks
NOW FINANCE Team
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Review collected in partnership with NOW FINANCE
Jacqueline PaparoneKalgoorlie
- 2 reviews
- Verified customer
This Company is amazing give them a go.
Outstanding customer service, Was really surprised how quickly the whole process took.
I would highly recommend anyone wanting to borrow money to give them a go, they wont be disappointed. Thank you Now Finance.
1 comment
NOW FINANCENOW FINANCE
Thank you Jacqueline for taking the time to provide us with your feedback and recommendation. Providing great customer service and quick and fast turn around process is what we always aim to deliver t... Read more
o all our customers. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
The reviewer stated that an incentive was offered for this review
Find out how NOW FINANCE compares to other Personal Loans
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- Verified customer
Good Stuff
Customer service staff were exemplary and very customer focused.
did not get any surprises about hidden fees or charges as all set out in documentation.
Very satisfied with the rate I got for my loan.
1 comment
NOW FINANCENOW FINANCE
Thank you Christopher for taking the time to provide us with your feedback. Great customer service is what we always aim to deliver to all our customers. Thank you for choosing NOW Finance and if you ... Read more
ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
Brook
- 2 reviews
- 1 like
- Verified customer
Great company. Friendly staff. Quick response
Easy to deal with. Fast response time. Money was approved easily and deposited into bank in a very timely fashion. Really recommend dealing with Now Finance. Tried a lot of companies and they were by far the best
1 comment
NOW FINANCENOW FINANCE
Thank you Brook for taking the time to provide us with your feedback and recommendation. We are delighted to hear about your experience with us and the process was fast and easy which is what we alway... Read more
s aim to deliver to all our customers. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
Shane E.Sydney, NSW
- 2 reviews
- Verified customer
The staff are outstanding
Customer service staff were exemplary and very customer focused.
Didnt get any surprises about hidden fees or charges as all set out in documentation.
Very satisfied with the rate I got for my loan.
Would highly recommend this to my friends and family
1 comment
NOW FINANCENOW FINANCE
Thank you Shane for taking the time to provide us with your feedback and recommendation. We are pleased to hear about your experience with us. Thank you for choosing NOW Finance and if you ever have a... Read more
ny questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
- Verified customer
Quick and user friendly
The staff were easy to talk to. Professional to work with and answered all my questions in a very straight forward manner. I would recommend these guys to anyone for a personal loan
1 comment
NOW FINANCENOW FINANCE
Thank you Lyndon for taking the time to provide us with your feedback and recommendation. Great customer service is what we always aim to deliver to all our customers and glad to hear all your questio... Read more
ns were answered in a professional manner. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
RickHobart, TAS
- 8 reviews
spammers
I have been repeatedly sent spam email asking me to borrow from this mob. I have never signed up, or had anything to do with them. When I try to unsubscribe it bounces back.
breaching Australia's law in relation to spam emails.
Cannot recommend at all.
2 comments
NOW FINANCENOW FINANCE
Hi Rick,
We are unable to locate you on our database based on the details contained in this feedback. We strictly adhere to the requirements of the SPAM Act to ensure all of our Marketing material c... Read more
ontains all that is required for a person to unsubscribe. We only market to people who have provided their consent for us to do so. Could you please contact me on my direct line (03 8535 1132) to discuss the concerns you have raised.I will call when i get a moment and get an email address from you. I can then forward the emails I am receiving almost daily, which I cannot unsubscribe from as the unsubscribe rejects.
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- Verified customer
Best thing we ever did by consolidating
The service was fantastic.. All the staff members I spoke to were excellent..John, Jordan, Amy.Along wih others...Would recommend them to who ever needs assistance in a personal loan one of the best we came across.. Thanking you.. John and Margaret..
1 comment
NOW FINANCENOW FINANCE
Thank you Margaret for taking the time to provide us with your feedback and recommendation. We are delighted to hear about your experience with us. Thank you for choosing NOW Finance and if you ever h... Read more
ave any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
Find out how NOW FINANCE compares to other Personal Loans
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Ronald NicolCentral, SA
- Verified customer
Trouble free Finance
A seamless application process, quick determination, and friendly helpful staff make for an exceptional outcome. I recommend NOW FINANCE to everyone. Thanks to John, Rita Amy and all of the team there.
1 comment
NOW FINANCENOW FINANCE
Thank you Ronald for taking the time to provide us with your feedback and recommendation. Great customer service and fast and easy process is what we always aim to deliver to all our customers. I will... Read more
pass on your feedback to the team. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
- Verified customer
Exelend
Very quick and efficient. I am satisfied with all loan terms. Now finance helped me to improve my life for the better. I would recommend now finance to my all friends
1 comment
NOW FINANCENOW FINANCE
Thank you Koviljka for taking the time to provide us with your feedback and recommendation. Great customer service and providing quick and easy process is what we always aim to deliver to all customer... Read more
s. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
Nancy Te MoanaMid West, WA
- Verified customer
Awesome efficient service.
Customer service, very patient & calm service, no unexpected extra costs, all big ticks, & also very satisfied with everything. I have peace of mind having the finance to have my vehicle repaired. Thank you I am very grateful
1 comment
NOW FINANCENOW FINANCE
Thank you Nancy for taking the time to provide us with your feedback. We are delighted to hear we were able to give you peace of mind with getting your car repaired. Thank you for choosing NOW Finance... Read more
and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
Wynton TreloarSydney, NSW
- Verified customer
Great Service
I dealt mainly with Jordan and I must say that he was polite, informative and a pleasure to deal with. Any team member that I spoke to was patient and I did not feel at any time I was being rushed off the phone. Applying online with NOW is an option but I was not made to feel bad about preferring to do my application over the phone. I must say that at a difficult time in my life this team of people made things easier for me. Thank you Jordan and NOW finance
1 comment
NOW FINANCENOW FINANCE
Hi Wynton,
Thank you for taking the time to provide us with your feedback. We are delighted to hear about your experience with us. I will pass on your feedback to Jordan and the team. Thank you for c... Read more
hoosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
Michael LeferveSydney, NSW
- 4 reviews
- Verified customer
Great and very accommodating staff
Customer service was great.
No bad experience or unexpected extra costs
Yes I do think the rate could be a little lower seeing as I have put up my car as security.
1 comment
NOW FINANCENOW FINANCE
Hi Michael,
Thank you for taking the time to provide us with your feedback. Great customer service is what we always aim to deliver to all our customers. The interest rate given is based on the secu... Read more
rity details. Thank you for choosing NOW Finance and if you ever have any questions about your personal loan or any further needs in the future, please do not hesitate to contact us on 1300 275 669 OR start a live chat on our website at nowfinance.com.auSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with NOW FINANCE
Questions & Answers
Benjaminasked
Hi, I filled in my details to get a personalised interest rate and submit my details only to be told that you are unable to assist?
1 answer
NOW FINANCENOW FINANCE
Hi Benjamin, I'm sorry we couldn't assist you with an online application. We have an eligibility criteria for customers wishing to apply for a NOW FINANCE personal loan and you may have fallen outside this criteria. We'd be more than happy to discuss this with you so please feel free to call us on 1300 275 669.
Angela A.asked
Hi, with direct debit form, should it not specify amount to be deducted
1 answer
NOW FINANCENOW FINANCE
Hi Angela,
Apologies for the late reply.
Thank you for your feedback. It doesn't necessarily need to have an amount on the direct debit. However if you do wish to increase the amount you can email or call us if you wish to increase the amount to be debited instead of your normal repayment. Should you have any questions, please do not hesitate to contact us. Thank you
Kyle L.asked
Hey just a quick one How long does it take for a loan to get into my bank on a if I filled out the application Saturday morning at 7am
1 answer
NOW FINANCENOW FINANCE
Hi Kyle,
Apologies for the late reply. We look to provide an answer to your application on the same day that you submit your application to us (during standard business hours - Mon-Fri 8AM-8PM (EST)) We look to receive, assess and settle your loan application within 24-48 hours from the time when you submit your application to us for consideration. Should you have any questions, please do not hesitate to contact us on 1300 275 669. Thank you
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NOW FINANCENOW FINANCE
Hi Kathryn, thank you for providing us with your feedback in relation to your recent experience with NOW FINANCE. Under the National Consumer Credit Protection Act (NCCP Act 2009), responsible lendin... Read more
g guidelines and our own Lending Policy we must make reasonable inquiries and take reasonable steps to verify the application information to ensure the customer is able to meet the obligations of the contract without causing any undue hardship. As a responsible lender, this is our primary obligation. We review our process frequently to capture any changes which may be related to the NCCP Act and responsible lending guidelines along with our own risk appetite. Once again, thank you for your feedback which I will provide to our team. Kind regards