Service technicians are first rate in every aspect of the dealings I have had.having had problems with a variety of different model vehicles over the years, I have yet to find a technician that doesn’t have the proper expertise.

Flat battery at home, I was so thrilled to be assured by the Serviceman that my flat battery was still in its warranty period by 1 week, my wife had said it was but I was uncertain . My battery was replaced here's hoping if it goes again its still in the warranty period

During my most recent breakdown, I understood from the explanation of the patrolman that my battery was last replaced by NRMA 4 years ago, and he added that the warranty was only 3 years. Therefore, my last battery that broke down had an extra year of service!

Quick response, knowledgeable and professional service person. Battery replaced and back on the road quickly - this is how service should be. Highly recommend and will definitely use in future when required.

Great service professional and efficient service friendly service man great value for money explained everything about the battery replacement as it was in a Mercedes Sprinter it was a lot more complicated than your normal car battery

Used the App to contact Roadside Assistance due to battery issue.
NRMA were predictably very good. App kept me informed of arrival time and tracked patrol despatched and I was back on the road quickly.

My car battery suddenly died on me and i was out at the time. Used the phone app to get roadside assistance and the response to my surprise was great. Had a patrolman out there within 20mins. Being able to track the van with real time updates was great i really liked that part. Had my battery replaced and was very happy with the customer service side of things. I have been a member for over 12 years and would reccomend getting NRMA roadside to anyone with a new or old vehicle, because you never know when you will break down. Over the years I have used Roadside at least 6 times for number of reasons and never had an issue with them.

Everything about my NRMA experience was awesome. The App was easy to navigate and the response time was quick. Tony was professional and had good communication. He changed my battery and even checked the oil and water. The cost of the new battery was reasonable. 10/10 for service.

Everything about my NRMA experience was exceptional. Quick response time, good communication, solved my problem straight away and the cost was minimal considering I have a performance car (Mercedes AMG).

Had a breakdown, got help and all sorted. Serviceman was very helpful and knowledgeable. In the end our NRMA battery was faulty which then got replaced under warranty, now everything works again.

We evacuated during the bushfires...went to move the car - nothing! Such a relief for NRMA to verify original battery was gone, install a new one and keep us moving! Thankyou!

My battery died and I was back on the road in no time! Fast and friendly service. It is always a worry when you are away from home when this things happen. Thank so much!

The nrma officer was very helpful with my car which was showing some strange signs. He gave my car battery a very thorough check and found that it was not performing properly. He then on my agreement removed the battery and replaced it with a new one.He arrived some 20 minutes after my phone call which was great

I pre booked a callout for my flat battery to avoid waiting around. Josh was right on time, polite, friendly, well presented and efficient. Too marks for punctuality and generally.

Outstanding service, and Matthew was excellent in every aspect, new battery and flat tyre fixed within an hour, extremely happy and confident in nrma and there service, was well informed and was efficient and fast in all aspects.

Flat battery at P7 long stay Carpark Sydney airport! From the initial phone call to back up & running within the hour the whole experience was excellent. Have been a member for over 30 years & they never disappoint! Thank you again NRMA

I had a flat battery in the pouring rain on the top floor of a Westfield Building. When the road service technician arrived, he jumped out of his car in the pouring rain with a big smile on his face. He was so lovely, great communication, very efficient. He changed my battery over in no time at all, he was very fast. I have used NRMA on quite a few occasions they have always been super efficient and friendly, I would highly recommend.