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The dead battery
Service technicians are first rate in every aspect of the dealings I have had.having had problems with a variety of different model vehicles over the years, I have yet to find a technician that doesn’t have the proper expertise.
1 comment
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never againSydney, NSW
- 2 reviews
Road Service is a Must- 30+ years a NRMA Road Service Member
Flat battery at home, I was so thrilled to be assured by the Serviceman that my flat battery was still in its warranty period by 1 week, my wife had said it was but I was uncertain . My battery was replaced here's hoping if it goes again its still in the warranty period
1 comment
my n.MyNRMA
Thanks for being an NRMA Member for such a long time. We're lucky to have you and appreciate your loyalty! - Paul
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Tom DayaoSydney, NSW
"It pays to belong!"
During my most recent breakdown, I understood from the explanation of the patrolman that my battery was last replaced by NRMA 4 years ago, and he added that the warranty was only 3 years. Therefore, my last battery that broke down had an extra year of service!
1 comment
my n.MyNRMA
Hello Tom, Thanks for your rating and review. It's great to hear the patrol was informative about your last battery purchase and how long it also lasted too. We hope your new battery offers the same if not better lifetime as your old one. - Paul
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Flossy A.Hunter Region, NSW
Excellent service!
Quick response, knowledgeable and professional service person. Battery replaced and back on the road quickly - this is how service should be. Highly recommend and will definitely use in future when required.
1 comment
my n.MyNRMA
Thanks for the recommendation Flossy. We are here if you need us. - Paul
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David V.Hunter Region, NSW
Great service
Great service professional and efficient service friendly service man great value for money explained everything about the battery replacement as it was in a Mercedes Sprinter it was a lot more complicated than your normal car battery
1 comment
my n.MyNRMA
Thanks David. Glad we could help with the battery replacement for your Sprinter, even though it was a complicated job. We're glad to help :) - Paul
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DianneSydney, NSW
NRMA saved my sanity and got me on the road again!
I drive most days but when my car would not start in my garage - I called NRMA.
The battery appeared dead - which was a puzzle to me.
When the service man arrived he explained that the batteries in cars which stop and start, wear quicker.
He got me started and advised me to run the car to charge the battery - which I did. However, it would not start again the next morning so I rang again as my Ford dealer had one battery in stock.
Same service man came - very helpful again - showed me how to activate a switch to keep the battery going - so I f...Read more
1 comment
my n.MyNRMA
Hello Dianne, It's great to hear that you had a great experience from start to finish. We pride ourselves on helping and are lucky to have a great team on the road. We really appreciate the review and hope we can help again. - Paul
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RJRSRichmond-Tweed, NSW
- 2 reviews
What can a person need?
As a senior member with no mechanical skills or knowledge, when something happens with my car, I have an immediate feeling of panic.
I recently had to call for twice in one week, very unusual.
First call battery not starting vehicle, roadside assist arrived in timely manner, checked battery and had car running within minutes of arrival, roadside assist person spent some time attempting to work out why failure occurred, as battery showing it was ok. I then drove the car for a further 3 days with no issues.
Morning day 4, car not starting a Satur...Read more
2 comments
my n.MyNRMA
Hey RJRS, We really appreciate the time you've taken to share your experiences. It's really nice to hear that you felt at ease when something goes wrong with your car, thanks to your Membership.
We'r... Read more
e also glad to hear that both your experiences were positive too. We aim to provide the best service for our Members and really appreciate the mention too.I believe that any person who owns and drives a car should be a member.
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NRMA Provided a Service not a Product
Used the App to contact Roadside Assistance due to battery issue.
NRMA were predictably very good. App kept me informed of arrival time and tracked patrol despatched and I was back on the road quickly.
1 comment
my n.MyNRMA
Hello Neil, Thanks so much for your review. Glad to hear you were kept updated and back on the road in no time. Thanks for being an NRMA Member. - Paul
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G.S.T A.Sydney, NSW
Great service and Response.
My car battery suddenly died on me and i was out at the time. Used the phone app to get roadside assistance and the response to my surprise was great. Had a patrolman out there within 20mins. Being able to track the van with real time updates was great i really liked that part. Had my battery replaced and was very happy with the customer service side of things. I have been a member for over 12 years and would reccomend getting NRMA roadside to anyone with a new or old vehicle, because you never know when you will break down. Over the years I have used Roadside at least 6 times for number of reasons and never had an issue with them.
1 comment
my n.MyNRMA
Hey G.ST A . Thanks for being an NRMA Member for such a long time. We are really glad to hear that you were happy with the quick service and great assistance provided by the roadside team. It's great ... Read more
to know that your experience was a not a one off and that you've always had great service from us. We'll do our best to ensure this always happens whenever you need us. - PaulSimilar opinion? Write a review on ieatwords.com.au!
Find out how NRMA Batteries compares to other Vehicle Accessories, Parts & Tyre Shops
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MariaSydney, NSW
Great Service.
Everything about my NRMA experience was awesome. The App was easy to navigate and the response time was quick. Tony was professional and had good communication. He changed my battery and even checked the oil and water. The cost of the new battery was reasonable. 10/10 for service.
1 comment
my n.MyNRMA
Hello Maria, Thanks for your review. It was a pleasure to help and I am pleased to hear about the great service from Tony too. Thanks for being an NRMA Member. - Paul
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Definitely the 4th Emergency Service!
Everything about my NRMA experience was exceptional. Quick response time, good communication, solved my problem straight away and the cost was minimal considering I have a performance car (Mercedes AMG).
1 comment
my n.MyNRMA
Thanks for your kind words. It's great to know our team could help at a minimal cost and get you back on the road too. Thanks for being an NRMA Member . - Paul
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Amanda s.Sydney Surrounds, NSW
Fantastic always there when you need them
My car had been sitting about a month due to selling the car I had been driving whilst mine was sitting I really needed it going asap as I travel from site to site for work.
A friend jump started car while I was at work however when I returned to back to the car it had minimum charge.
Called nrma, told me patrolman would be there within hour .
Sure enough he was and got sms to tell me how long away was.
Car was going perfect all afternoon.
Next morning nothing called nrma again no dramas same issue patrolman within 15 mins .purchase new batte...Read more
ry which was installed for me car going perfectly .thanks to nrma.back driving my old car and love it . Both patrolmen super friendly and understanding and explained everything that needed to be explained.nothing was a problem Great service. I wouldn't be back on the road as quick without them Big thankyou to both patrolman who helped me.1 comment
my n.MyNRMA
Hello Amanda. Thanks so much for taking the time to share your experience when calling for roadside. I'm really pleased to hear that you were kept informed about the service and had a patrol out there... Read more
fast with a new battery too. We really hope that your car is running as good as new. If there is anything further please call us on 13 11 22. - PaulSimilar opinion? Write a review on ieatwords.com.au!
FelixSydney, NSW
Super Service
Had a breakdown, got help and all sorted. Serviceman was very helpful and knowledgeable. In the end our NRMA battery was faulty which then got replaced under warranty, now everything works again.
1 comment
my n.MyNRMA
Hello Felix. Great to hear we could get you back on the road with a new battery. Thanks for being an NRMA Member. - Paul
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J KiddConder 2906, ACT
What a relief!
We evacuated during the bushfires...went to move the car - nothing! Such a relief for NRMA to verify original battery was gone, install a new one and keep us moving! Thankyou!
1 comment
my n.MyNRMA
Hey there. We can imagine that would have been a stressful time and I am glad to hear we could keep you moving again. We do hope that you were also not impacted by the recent bushfires too. We are here if you need us. - Paul
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Janet PNorthern Region, NSW
- 2 reviews
Great Service!
My battery died and I was back on the road in no time! Fast and friendly service. It is always a worry when you are away from home when this things happen. Thank so much!
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Battery check
The nrma officer was very helpful with my car which was showing some strange signs. He gave my car battery a very thorough check and found that it was not performing properly. He then on my agreement removed the battery and replaced it with a new one.He arrived some 20 minutes after my phone call which was great
2 comments
The service was excellant
my n.MyNRMA
Hello Colin. Thanks for your review and short note about your recent service. It was a pleasure to look after you and I am pleased we could help and get you back on the road again. Thanks for being an NRMA Member. - Paul
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Flat battery prebooked callout
I pre booked a callout for my flat battery to avoid waiting around. Josh was right on time, polite, friendly, well presented and efficient. Too marks for punctuality and generally.
1 comment
my n.MyNRMA
Hey Caroline, We're glad you found the booking option helpful and happy to hear Josh was efficient and got you back on the road. We hope your car is running better than ever. Best wishes, Paul
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Nrma for the win
Outstanding service, and Matthew was excellent in every aspect, new battery and flat tyre fixed within an hour, extremely happy and confident in nrma and there service, was well informed and was efficient and fast in all aspects.
1 comment
my n.MyNRMA
Hello Brendon, Thanks for your review. It's great to hear how helpful Matthew was with a new battery and tyre repair too. Thanks for being an NRMA Member. Best wishes, Paul
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Deb
- 2 reviews
Exceptional service, definitely would not be without!
Flat battery at P7 long stay Carpark Sydney airport! From the initial phone call to back up & running within the hour the whole experience was excellent. Have been a member for over 30 years & they never disappoint! Thank you again NRMA
1 comment
my n.MyNRMA
Hey Deb, We just wanted to quickly say thanks for being an NRMA Member and for also leaving this review too. We are pleased we could help and are there if you need us again. - Paul
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SarahSydney, NSW
Excellent service
I had a flat battery in the pouring rain on the top floor of a Westfield Building. When the road service technician arrived, he jumped out of his car in the pouring rain with a big smile on his face. He was so lovely, great communication, very efficient. He changed my battery over in no time at all, he was very fast. I have used NRMA on quite a few occasions they have always been super efficient and friendly, I would highly recommend.
1 comment
my n.MyNRMA
Hello Sarah, Thanks for the recommendation and also calling out the great experiences you've had from us too. It's always a pleasure to help and we hope we can be of assistance to you again when you need us. Best wishes, Paul
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Questions & Answers
Kareena D.asked
Are NRMA Batteries rechargeable??
1 answer
my n.MyNRMA
Hello Kareena, If your battery has gone flat, and you are an NRMA Member - we can arrange a patrol to jumpstart your vehicle. You can also purchase a battery charger to restore charge in your battery too. Keep in mind though, continual flat batteries will also reduce the lifespan of the battery too. If we can help, please call us on 13 11 11. - Paul
Graham Masefieldasked
Understanding the current crisis although my job was complete - apart from my eftpos receipt for payment I did not receive a warranty form and full report which I got last time - I actually need this for my records . I spoke to customer service and they said it would be sent via email which is understandable in the current crisis where report handling on the road will be a safety precaution to the Serviceman. Please send this details to my email .
Thanking you
5 answers
my n.MyNRMA
Hello Graham, Thanks so much for being so understanding during the current situation. I can understand how important a copy of the report and warranty information is for any customer and will certainly follow this up to make sure this will be sent. If you have not received this by the end of the week, please do email our team: [email protected] with your Membership # so we can follow up. - Paul
Hello Paul
Thanks for your response - I have still not received any warranty information, Could you please follow up
Many Thanks Graham Masefield 0423388651
my n.MyNRMA
Hello Graham, I am terribly sorry this has not arrived. I can see the callout for a new battery and I've asked our battery dept to send you a copy of the information you require. Please do reach out if we can help again. - Paul
kovasimoasked
NRMA car battery brand,
4503, cca 600, RC 125,
extra heavy duty,
What type of battery is it,
and can it fit 1994 Volvo 850 ?
1 answer
my n.MyNRMA
Hi kovasimo, searching your 1994 Volvo 850 in our battery finder we recommend two options, both come with a 3 year warranty. Have a look at your options here mynrma.com.au/batteries. - Paul
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my n.MyNRMA
Thanks for your kind words T.j. We're really glad to have helped but also know that you've always found our roadside team to be experts in their field. We're lucky to have such a great team to help our Members. - Paul