??!

Reviews

2.8

275 reviews
5
(113)
4
(9)
3
(3)
2
(16)
1
(134)
  • Transparency
    3.9 (39)
Previous
Next

I am happy with their services

published

I was very happy with their friendly and professional services. They called me up and explained clearly what the problems were and costs. Even though I rejected the offers, they respect my choice. They washed my car after the service.

1 comment
MyNRMA
my n.MyNRMA

Hello Tsuyoshi, Thank you for your kind words. I am glad to hear the team provided great customer service, and a range of advice to help you make an informed choice too. We hope to see you again next time.

Mickey

Mickey

  • 2 reviews

Five star service

published

Literally five star service and attention to detail. Received the vehicle in first class condition after an extended delay in having it serviced and replacement parts fitted. Again thank you



Transparency
1 comment
MyNRMA
my n.MyNRMA

Hello Mickey, Many thanks for taking the time and for choosing MotorServe. It was great to see your rating and also hear about the attention to detail too. We look forward to helping you again next time you need us.

Gayle

GayleSydney, NSW

  • 2 reviews

Courteous value for money

published

All the staff very helpful and mechanics very willing to discuss mechanical aspects of car requiring attention. Gave me a ride home and pickup offered when service was complete. Love the Brookvale service centre staff.

Transparency
1 comment
MyNRMA
my n.MyNRMA

Hello Gayle, Thanks for putting your trust in us. We are glad to hear we could help and answer all of your questions too. We hope to see you next time.



Best wishes,
Karl - store manager

Car Service / Repair Centres

Find out how MotorServe compares to other Car Service / Repair Centres

Know better, choose better.

Compare all
Clement

ClementSydney, NSW

Great service in Artarmon

published

Brought my car for a (long) overdue service. Staff was friendly, professional and provided me with great guidance and advice. Would highly recommend the place. Keep up the great work!

1 comment
MyNRMA
my n.MyNRMA

Hello Clement, Many thanks for taking the time. We really appreciate the time you've taken to visit, and use our services . We are glad that we exceeded your expectations and hope we can help again next time.

Best wishes,
Jamie - store manager

abdul

abdulSydney, NSW

  • 3 reviews

Car repair NRMA campbelltown

published
Transparency
5 comments
MyNRMA
my n.MyNRMA
abdul
abdul
MyNRMA
my n.MyNRMA

Not impressed

published

I took my car in for a pink slip this week. The guy on the desk was a bit brusque but it was 10 to 8am. He told me it would take three quarters to one hour, so I went for a walk. At 8.30 i returned and my car was still in the street. I waited till 8.40 and then asked him how much longer. He said "I told you it would take 3/4to 1 hour". This meant after 50 minutes I would need it done in 10 mins. He replied they were working on it so I told him no they arent, it was still sitting in the street!! The result was it was returned at 9.10am.
Not good enough NRMA. I won't be going back.

Transparency
1 comment
MyNRMA
my n.MyNRMA
Mackerel

Mackerel

  • 3 reviews

Rouse hill Service centre - Not a pleasant experience

published

Not so friendly front desk lady who was getting uncomfortable while asked questions.
The guy who called with the quote was so desperate to push me to get a service done even after telling him that I did service 5 months back am ahead of the kms schedule.
Finally the guy who helped with the payments was clueless about the invoice and was talking in the air.

1 comment
MyNRMA
my n.MyNRMA
Leon

Leon

  • 3 reviews

Expensive and very average service

published

4 months ago, I had a green slip check done at the NRMA, the service was good and professional. So, I booked a car service again, had my car service done today, but it's disappointing and not the same service I expected. The service was very average, and expensive. I was charged 2 hours labour fee for $370 for a normal car service, I am not sure why it takes so long just to change the oil and do basic checks. It is even more expensive than the VW factory service. This is definitely my first and last time service with NRMA, not recommended for the price and service you get.

1 comment
MyNRMA
my n.MyNRMA
Natalie B

Natalie BCanberra Central 2601, ACT

Customer Service Fail - Canberra Majura Park

published
2 comments
MyNRMA
my n.MyNRMA
Natalie B
Natalie B
Car Service / Repair Centres

Find out how MotorServe compares to other Car Service / Repair Centres

Know better, choose better.

Compare all
Smithers

SmithersSydney, NSW

Gone down hill in recent years

published
1 comment
MyNRMA
my n.MyNRMA
TraceyS

TraceySSydney Surrounds, NSW

Regular service? or an excuse to gouge

published
Transparency
1 comment
MyNRMA
my n.MyNRMA
Santa

SantaSydney Surrounds, NSW

Car repairs at NRMA Motorserve Enfield - I regretted going there!

published
8 comments
MyNRMA
my n.MyNRMA
Santa
Santa
MyNRMA
my n.MyNRMA
Nhat Tan M.

Nhat Tan M.Sydney, NSW

Different price with the same log book service and the same car

published

I did twice log book service with NRMA Marrickville before and they always charged me $195 for log book service, but the last time when I changed the location to do the same thing at NRMA North Strathfield I need to pay $295. What's the $100 discrepancy for?

Transparency
3 comments
MyNRMA
my n.MyNRMA
Nhat Tan M.
Nhat Tan M.

The price I talked about only for log book service (oil change and filter replacement) without any other repairs.

MyNRMA
my n.MyNRMA

The reviewer stated that an incentive was offered for this review

John

JohnSydney, NSW

Air con

published

Took car in for a regas Was told high pressure and low pressure hose in air con needed replacing with a quote of $1184,took it somewhere else and nothing was wrong with it,beware of these guys.

Transparency
1 comment
MyNRMA
my n.MyNRMA

Never going there again - would not recommend

published

Got a service NRMA Motorserve for the first time a few weeks ago. The next week I am driving to Sydney and it stops on the side of the road. I had to join NRMA roadside to get someone to look at it on the spot, he couldn't fix it so it go towed. I had to cancel all my plans and get the midnight train home cost me nearly $1000 for everything (would have much rather spent that on the kids Christmas). A few days later the new mechanic it got towed to, said when they serviced it they didn't reconnect the fuel gauge properly. Where is the quality control there, or even just competent mechanics. The obviously don't care and we sent them an email weeks ago and no reply. DO NO USE. USE A LOCAL MECHANIC THAT CARES.

1 comment
MyNRMA
my n.MyNRMA
Car Service / Repair Centres

Find out how MotorServe compares to other Car Service / Repair Centres

Know better, choose better.

Compare all
Ellie

EllieSydney, NSW

  • 3 reviews

Bad Service Marrickville Service Centre

published
3 comments
MyNRMA
my n.MyNRMA
Ellie
Ellie
MyNRMA
my n.MyNRMA
Bianca T.

Bianca T.Sydney, NSW

No quality control.

published

I paid over $2500 for new air con and have had to return the car 3 times after the work was completed as each time the air con stops working within the week. No final resolution. I have no faith in their ability to complete major works.

1 comment
MyNRMA
my n.MyNRMA
Peter B.

Peter B.Sydney, NSW

  • 5 reviews

over charge!

published
1 comment
MyNRMA
my n.MyNRMA

conned or not?

published
2 comments
MyNRMA
my n.MyNRMA
Preeti
Preeti

Car now broken

published

My mothers was service by NRMA Rouse Hill at the end of July, she was charged almost 3k for this service and now 2000km later it has a blown motor caused by metal in the oil.

Im sorry but one would think if you have just been charged that amount of money and they gave the car the all clear it should last longer than 2000km.

Now my mother is out of pocket for the service and without a car

3 comments
MyNRMA
my n.MyNRMA
MyNRMA
my n.MyNRMA
Page 2 of 14
See all MotorServe reviews

Questions & Answers

Asx ls my 14

Asx ls my 14asked

Hi I drive Mitsubishi ASX xbls 2wd atuo Wagon, I had 90,000km service and was told i need to replace the timing belt, Is this right ?

6 answers
MyNRMA
my n.MyNRMA

Hi there, we would suggest calling into one of car servicing centres to ensure the timing belt is a listed item on your log book schedule as well as also inspect your timing belt to confirm if a replacement is needed.

Asx ls my 14
Asx ls my 14

Can a patrol man inspect the timing belt?

thomas p
thomas p

timing belt replacement 100.000 kilometers its in the log book NRMA will probably charge you just to tell you that & inspect the belt

Asx ls my 14

Asx ls my 14asked

Hi I drive Mitsubishi ASX xbls 2wd atuo Wagon, I had 90,000km service and was told i need to replace the timing belt, Is this right ?

1 answer
thomas p
thomas p

no 100,000 kms

nothanks

nothanksasked

is a front mudguard on a mazda2 absolutely important. is one needed.

3 answers
nothanks
nothanks

where does an answer come about mudguards on a mazda2.

Darrell P
Darrell P

I have Mazda 3 !!! Regret I am not in a position to advise re' Mazda 2 but I assume that a Mud Guard on each side of front bonet would be necessary

MyNRMA
my n.MyNRMA

A mudguard is definitely important on any vehicle if they are available as standard from the vehicle manufacturer. especially as far as other road users, to prevent against thrown-up stones, mud, ice, snow and
water.

Get an answer from our members and MyNRMA representatives

Other Car Service / Repair Centres


ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.