- Verified purchase
Great product, more so for every day use
I have never had cold sore, so I really don't need to worry about the active ingredients, this cream is the best I've found to actually protect the lips. Especially when they are already injured.
The formula has changed!
I've bought this product regularly for many, many years, not for cold sores but because I get terrible hay fever and this product would soothe my red, sore nostrils and burning lips like nothing else.
I bought a tube last week and not only has the volume of product changed, BUT the price hasn't, the formula has changed as well. It is watery and not creamy and thicker like it used to be, the taste is foul and where has the menthol gone?? I'm very disappointed and won't be purchasing this again.
Edited to add: Ah ha! I see from reading further...reviews that Nyal actually have TWO versions of this! The antiviral one was what I bought, not realising that the one I usually purchase is the 10g tube, which is not the one labelled Anti Viral. Thank goodness it's still made! I'm off to buy the real deal at Chemist Warehouse.
Contans no anti-coldsore active ingredients! Won't stop your cold sore growing!
I couldn't believe this when I realised it. Sold as a cold sore cream but it has NO ingredients which stop the coldsore spreading/growing. Imagine all the poor people who are panicking and trying to stop a cold sore developing and they choose this misleading product. If you want to stop your cold sore GROWING, look for their "anti viral" version which actually contains acyclovir or find another brand which contains actual ingredients which fight cold sores like acyclovir, valacyclovir, famciclovir.
Purchased in July 2021.
Effective and good value
Not rocket science.
Nyal cold sore cream 10 gm contains camphor and menthol.
No anti viral activity, but will offer some local relief of symptoms.
Nyal Anti Viral Cold Sore Cream contains acyclovir (same ingredient if Zovirax), but cost for Nyal is about $1.50/gm against $7.50/gm for Zovirax.
In my former pharmacy life, I could make the same strength acyclovir cream for about 20 cents/gm!
Methinks, Zovirax is making a killing!
Too thin..not as good as zovirax
The base is way too thin.it dosnt stay on the lips at all.zovirax is way better..what was Nyal thinking..it's not even as effective as other brands because it's like water.
Old cream is excellent
Old cream with Camphor and Menthol is excellent and Works but I can’t find it in Woolworth or Coles anymore. The new antiviral one is Rubbish and doesn’t work at all.
Purchased in January 2021.
Don’t confuse the 2 Nyall cold sore creams
Nyall now make an Antiviral cold sore cream but still make the normal cold sore cream with menthol and camphor which is like a thickened barrier type consistency. I was upset because I thought they stopped making it and it’s the best ever. I have used it for many years. I am allergic to the antiviral creams.
WHY MESS WITH THE FORMULA!!!!!!?
I have been using Nyal cold sore cream for over ten years - and absoloutely loved it. Recommended it to all my friends - not as a cold sore treatment, but for dry and chapped lips. It was the ONLY product that eased my lips and didn't leave a waxy residue.
When I did have a cold sore and I was pregnant, it was the ONLY product I could use, as all the others had nasty chemicals and were not recommended for pregnant women.
The new formula is useless for me. Bring back the old one!
Can now be bought at Discount Chemist Warehouse - revised opinion
I was one of the people who panned the Nyal Cold Sore cream on here because it looked like Nyal took away the original version and released the new version in the same packaging, depriving us of a beloved and useful product. Now I have to pull my head in and eat my words. Sorry Nyal. Certainly, I haven't been able to buy the original on supermarket shelves for many years and the new version has been made to look a lot like the old one.
However, when I happened on the old version on Ebay I noticed it was coming from Discount Chemist Wareh...ouse (with whom I have no relation) so I trotted in there and fought my way through to the lip creams and treatments, and there it was, hidden under all the acyclovir creams - the original! So, either it's still being made, or DCW has gotten a good truckload of them back in the day. Whatever, I bought a bunch for my preppers stash. Get yours now. I hope they are still being made and they sure look new. All Nyal need to do is a little expectations management with the description and sort out the distribution. 'Lip cream' would be closer to the mark.
Waste of time
Hard not to take it personally when the old product would work and actually chase away cold sores if used early enough..The anti viral is the opposite, wether its doing nothing or exacerbating I am not sure..It has been 4 days with a change for the worse ..usually it would be gone in 4-5 or in 1 if applied early which I did in this case..I havent had a cold sore in 10 years felt the itch and went for old faithful only found the newer viral one, more expensive half the size and TBH zilch nada .Came on this site and now I read dozens of complaints 3 years old..Why is this stuff still on the market? I will still buy the other one if i can find it, was very good..This one??? Is there anything actually in it??
Read the Ingredients label
Nyal has TWO DIFFERENT PRODUCTS. One is a Cold Sore Cream in a 10g tube that contains nothing but camphor and menthol. It might relieve the symptoms, but it is the 5g tube of Nyal ANTIVIRAL Cold Sore Cream that will help to shorten the life of your cold sore. It contains Aciclovir, which is the exact same ingredient and in the same quantities, as Zovirax (and is a lot cheaper). Read the labels - you are not getting twice as much of the same ingredient in the 10g tube.
I have been dealing with lip cold sores for 45 years, successfully in recent years with Zovirax, but made a mistake in using Nyall as a cheaper option. I now have the biggest cold sore I have had for a long, long time. Others have mentioned issues with the new product and other than it hasn't had any affect at all, the 'watery' nature of the cream means it doesn't stick to inner part of lips.
New product big disappointment
I used your product for over 60 years and it helped me a lot with cold sores and dry lips. I bought a new tube a few months ago. Apart from the fact it is half the size and more expensive, up till now only a watery liquid was coming out. Now it is a watery cream - nothing like the old product.
Comes in two forms
TWO FORMULAS AVAILABLE!
Formula 1: 10g with Camphor and Menthol / Good at soothing and protecting
Formula 2: Active ingredient Aciclovir 5% to fight cold sores / Reduces cold sore size and time of outbreak
Pick the right one for your needs or use together. Look up their website for more info. Both products remain on the market. I like both. I choose formula 2 to treat cold sores. Better than any other cold sore product I've used. Nyal should consider updating their packaging to avoid confusion to consumers. I bought the 10g product in error. Seems like a consistent issue for other consumers also hence the mixed reviews. Don't despair though, do some research and you will see two formulas exist and are both available to purchase.
Bring back the original cream
Used the original for generations it was something different. New one Watery same as all the rest. Original was not only good for cold sores. It helped chapped lips breathing or nose blockages. It was the best. Not buying again in new formate. Will be googling for old stock now
Bring Back Old Formula!
The old formula was AMAZING! It basically prevented any cold sore developing if used quickly enough and the moisturiser was better than any chap stick I have ever used! (As a chapstick alone I'd purchase this!) The new formula honestly feels like it does nothing :(
Definitely won't purchase again. Bring back the old one!
Nyall cold sore cream - waste of money. Bring back the original!
This product is USELESS. It does not do what the old product did. The old product was great for: cold sores (relieved the itching); chapped lips (provided moisture over a period of time and protected the lips); and relieved the discomfort of cracked lips. Bring back the original product! I will not be purchasing this product again, it is a waste of money.
Questions & Answers
Have been using Nyal Cold Sore Cream for more years than I care to remember. Use the cream to prevent my lips from drying out and cracking and is the only product I can use without breaking out in cold sores.
However recently have noticed the cream is lucky to stay on my lips for more than a few minutes.
Has the recipe changed?
Has something been added?
Please bring back the cream which stays on my lips longer.
Or at least tell me where I can get it.
Talk about answering your own question.
Read some of the previous comments and saw the 10gm Nyal Cold Sore Cream was still available. So I checked out the chemist and there it is. The good old thick cream which stays on your lips, which softens your lips and doesn't add to the issue of dry cracked blistered sore lips. Thank you thank you thank you. Please keep producing Nyal Cold Sore Cream. Won't say it is worth its weight in gold, however when you gently apply it to lips which have been making you feel like you want to rip them off your face ... HEAVEN. thank you.
Can I use this cream on my 4 year old?
Can I use this cream while pregnant?
On the tube of the new Nyal Antiviral Cold Sore Cream 5g it reads "See your doctor before using this product if you are considering pregnancy, pregnant or breastfeeding" and that's standard practice for most pharmaceutical things these days. Cold sores are transmittable and I took extra care with hygiene when my daughter was born.
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