1 question from our users
Maree Ruddasked
The 7tie straw broom starts to swivel the head then snaps the handle away. This broom is lucky to be 1 month old. This is now the second broom this has happened to in a short time.
What will your company do about this for us?
1 answer
Maree,
our 7 tie broom was replaced by Oates with an 8 tie broom, not because the handle broke, but because the quality of the millet was disgusting. The 8 tie is not much better I'm afraid.
Oates response to my disappointment was "good millet is hard to come by".
If the handle is not screwed very tightly into the broom head, the head will swivel. My suggestion (once it is screwed in tightly) is to screw a couple of screws through the head into the handle. I take it the handle broke where the plastic screw section is (badly) secured into the handle. HTH.
ps: is there a lot of good millet in the broom or is the centre full of woody pieces. Our 7 tie had more woody bits than the 8 tie.
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