I bought a Fitbit versa instore and the whole time I was trying to checkout, they were gossiping from the start! There was no one in line but I had to wait a bit for the checkout ladies to realise I was actually waiting and they didn't even acknowledge me.

They stalled me,took 3 hours to respond and denied me a refund for a device the brought to me broken. One of the main reasons I’m angry is they longer they took the less chance I had a samosa

Just wanted to say thanks to officeworks for their fast delivery. Have used a few times now to keep kids entertained during covid and their deliveries have been far faster than anyone else. Thank you!

Purchased a chair online on 01 Apr 2020 (Click and collect). 2 weeks passed and no news. I was being reasonable due to Covid 19 and wait for another week and still no news. Finally I decided to ring HO. First call they will follow up with the store as the item has been despatched and no update. 2nd call they follow it up deeper by ringing the store straight away to find out. Good news... get a call from the store to collect. Went there to collect and guess what..... its the wrong item. HO sent the store the wrong item and I have to wait again. What a joke.

My order showed that Officeworks gives the same attention to detail and delivery, no matter what size the item may be. I ordered USB sticks and they arrived as promised.

Can't get an answer on a product, is it not available on? is it available in store? Try the answer page does not have a reference to the actual description on their web page.
If you are going to have a web page with information make it usable would have been better with junk mail advertising.

I find officeworks got cheap and affordable. It's hard to contact customer service though and you can't directly call a specific shop to ask for item availability hence giving them a score of "good" only. Attached is email notification as proof of purchase. I removed my contact details for safety purposes. So far I'm satisfied with the items ordered.

Normal items taking more than 2 weeks to get delivered. You cant call the store, you need to physically go into the store and ask about your items because the tracking system obviously isn’t working.

Having been working from home due to corona virus I found their levels of stock allowed me to get what I needed when other places were sold out, really good value - their printing rocks so if you need photos printed that's a good thing to get done at Officeworks when you're picking other stuff up.

I bought a la[top from Mentone store, on Nepean. It still has the name Paal Golden on it. - when you go to log in. He is Lawyer and has all his legal files are on teh desktop on it for his firm. Surely you do a basic check on these laptops before you sell them? shocking - it is filled with confidential information, even private naked photos. 101 OW's...

I have ordered Monday and got tracking the next day expected to arrive on Wednesday. And now I’m still waiting and expecting to receive in the next 10 days. Do not believe on their next day delivery it’s absolute rubbish! Do not trust their mailman service as well! They will take 2 months to arrive. Once I receive my current order I will never ever use any of the officeworks again. I never had a good experience with them. Absolutely bad customer service even their store which I went on Thursday.

Ordered some kids art and craft supplies, website is easy to use with variety and great price. I was so surprised to see same day delivery for orders over 55 $ if order is made before 11.30. I gave it a try and so it did. It arrived the same day. Highly respected for those who made it happened during this Covid-19 crisis.

In creating the new online photo system, it may be faster to upload (I am not sure as I didn't get to try this). Thankfully they kept the photos from my account that I had previously taken hours to upload, but they have taken away the simple collage print option away that was available in the previous system. This I require for my business to create collages of photos for the children (I just needed a 6 x 4 in half). WHy on earth has this option been removed! You will not get my business now for photos! This is all I need to print, and had a good price. Why on earth would you remove it! It makes no difference to you!

We purchased the Epson T3160N based on the cost and also the fact we had trouble with a previous HP Printer.
After spending $1200 you would think it would come with ink!
It comes with what it calls initial ink!
Printed 8 pages and it now says low ink and wont print.
Now have to spend another $300 on new cartridges!
Truly a disgrace on Epson's part as it was never mentioned in any literature or sales pitch.