Can't get an answer on a product, is it not available on? is it available in store? Try the answer page does not have a reference to the actual description on their web page.
If you are going to have a web page with information make it usable would have been better with junk mail advertising.

I find officeworks got cheap and affordable. It's hard to contact customer service though and you can't directly call a specific shop to ask for item availability hence giving them a score of "good" only. Attached is email notification as proof of purchase. I removed my contact details for safety purposes. So far I'm satisfied with the items ordered.

Normal items taking more than 2 weeks to get delivered. You cant call the store, you need to physically go into the store and ask about your items because the tracking system obviously isn’t working.

I have ordered Monday and got tracking the next day expected to arrive on Wednesday. And now I’m still waiting and expecting to receive in the next 10 days. Do not believe on their next day delivery it’s absolute rubbish! Do not trust their mailman service as well! They will take 2 months to arrive. Once I receive my current order I will never ever use any of the officeworks again. I never had a good experience with them. Absolutely bad customer service even their store which I went on Thursday.

Ordered some kids art and craft supplies, website is easy to use with variety and great price. I was so surprised to see same day delivery for orders over 55 $ if order is made before 11.30. I gave it a try and so it did. It arrived the same day. Highly respected for those who made it happened during this Covid-19 crisis.

In creating the new online photo system, it may be faster to upload (I am not sure as I didn't get to try this). Thankfully they kept the photos from my account that I had previously taken hours to upload, but they have taken away the simple collage print option away that was available in the previous system. This I require for my business to create collages of photos for the children (I just needed a 6 x 4 in half). WHy on earth has this option been removed! You will not get my business now for photos! This is all I need to print, and had a good price. Why on earth would you remove it! It makes no difference to you!

We purchased the Epson T3160N based on the cost and also the fact we had trouble with a previous HP Printer.
After spending $1200 you would think it would come with ink!
It comes with what it calls initial ink!
Printed 8 pages and it now says low ink and wont print.
Now have to spend another $300 on new cartridges!
Truly a disgrace on Epson's part as it was never mentioned in any literature or sales pitch.

placed order and received a delivery day, waited home all day, it didn't arrive so checked tracking the delivery was put forward, it has now been put forward 3 times, sent them an email, no response, if amazon, apple can deliver on time or in most cases before their stated delivery date, why can't officeworks? i am sure their volumes are much greater than theirs.working from home and need this piece equipment.

As one of those high risk to Covid19, and thus confined to the home, my power lead broke. As the computer is my window to the world, I ordered one for home delivery. The date for its arrival kept moving, which is fine as some delay is expected, however it was delivered today to a newsagent which is further away than the store! I was in all day, so lazy courier. On checking the status of my order it is still outstanding and due for delivery next week. I had already sent an email requesting a status update, no reply to it. Poor customer service and I will certainly not be using this company again.

unable to complete online order due to poor webpage design

also unable to contact Officeworks by phone due to their faulty automated answering system

they do not want to do business !!! why don't they just turn out the lights.

We made an order approx 3 weeks ago. I placed the order number in to their tracking system and it says its invalid. I emailed them and 5 days ago and they havent returned my email or called me

I bought a monitor that was to be delivered the next day, order number 163601152 after about 2 days and calling to find out what was going on, they deliver a wrong item to me. I rejected it and told them about it they said they needed to investigate where my order is, I got fed up after another 3 days and asked for a refund. These guys don't know what they're doing.

Purchased 2 items but only 1 was delivered. Blame it on their appalling delivery partner Toll but Officeworks was no help in helping to resolve any issues. You'd think Officeworks would be a reliable name. This is my first online purchase and never again.

Ordered 5/3, despatched email received 6/3, still waiting for delivery 20/3. Warehouse is one hour from my address. Phone enquiry no help, can't track (though tracking is part of deal)