From September 2022, Onebed Mattresses gave each customer that took the time to write a review a Onebed Pillow Case. Please note that this incentive applied to both positive or negative reviews. It is possible that the reviews below are written by reviewers that may have received this offer. Previous incentives include: In September 2017, Onebed provided each reviewer that submitted a review a Onebed Pillow.
11 questions from our users
Virginia C.asked
Can you change the layers of the mattress to change the softness if the mattress?
4 answers
Yes you can :)
Yes, the 3 layers can be arranged in different ways to get the perfect comfort level.
Does anyone know the configuration for the softest option possible
Angela D.asked
We have been sleeping on our new Onebed Original for about a week and finding it very hard. Our morning backaches are gone which is fantastic but we are restless all night with pins and needles in our arms from side sleeping. We have put the memory foam layer on top. We have it on a slat base, could this be the problem? And do they tend to soften over time or keep the same density?
3 answers
I was told you can unzip the mattress and change the cooling layer to the top layer and it will make it a little softer
Onebed S.Onebed
Foam mattresses normally soften a bit over time. The body usually needs time to adjust to the feel of a new mattress so we recommend giving it at least a month to try. If you are unhappy with the mattress, you may return under our 125 night risk-free trial period.
Thanks.. yes it’s been a few weeks now and we have definitely gotten used to it or it’s softened or both. Great mattress!
Janasked
How many kilo can support for the mattress, is the fat people can sleep comfortable?
2 answers
Hi Jan,
Not sure how many kilos but when I sleep I dont sink and the mattress bounces back fairly quick. Probably best to ask their customer service
Onebed S.Onebed
Jan, our mattresses are rated for up to 250-300kg. :)
Jessica W.asked
What is the firmness of this mattress? Medium, soft or firm?
1 answer
We are finding it quite firm but only been sleeping on it for a week so it may soften, not sure.
kateasked
what is the delivery time to WA, Wembley Downs 6019?
1 answer
Onebed S.Onebed
Once our new Onebed single stocks arrive on the 23rd, we can ship to Wembley Downs within 3-4 business days. :)
zoukdancerasked
Has anyone noticed a crease down the middle of their onebed mattress from the folding that has remained after bed fully inflated?
No answers
agnes p.asked
I bought the King size mattress for $950 last week. And I just check back on ur website, the price going down -200 from my payment ($750). Why u give the big difference gap price?
No answers
Sgammiasked
I was really want to give it a go to for the mattress. But when I was trying to ascertain the delivery time if I place an order. But the answer I get was too broad ...2 - 5 business days. I contacted them at 2 pm to see if they can narrow it down but by close of business still didnt get an answer. Tried to ring the number on facebook and got told by the machine no one is available. Not sure if any official look at this. Can anyone let me know what's their delivery time frame like? Thanks
No answers
Kkproductreviewasked
I recently bought a one bed mattress and it has some odour. I read from their website it’s free from harmful chemicals. Is this smell dangerous as my baby is also sleeping on it.
1 answer
Onebed S.Onebed
Hi there! Yes, there are no harmful chemicals in the production of our mattresses and the Onebed should be safe for your baby. Some customers may be more sensitive to the smell of a newly opened mattress. If it bothers you, we suggest airing out the mattress with the windows open; using a fan can also hasten the process. Please also discard the box and plastic that the mattress came with. Based on feedback from some of our customers, the smell of a new bed should go away within a week or so. :) Wishing you the best sleep with your Onebed! :)
Ruthasked
We are currently trying a ‘Bed in a Box’ mattress and after a month I still wake up several times through the night in pain. Do you know if your One bed would be softer than this other mattress? I am keen to try yours because of the option to change the layers for a more softer sleep. My husband is very happy with the very firm mattress, but it is too hard for me. Im hoping the fact yours is layer changeable it may suit us better. If i change the layers to make it softer, will that change the temperature to a 'hotter' bed?
Regards,
Ruth
2 answers
Onebed S.Onebed
Onebed is very unique with the 3 different firmness settings that you can try out. We have the medium, medium-firm and firm so that more customers can modify the settings and achieve the firmness level that they prefer. The latex layer should be generally cooler but the 'temperature' should not change too significantly. You can try it out for yourself with our 125 night trial period. :)
Way back on my experience, I tried different brand mattress with a topper. I have a bad back and its very painful in times of sleeping. Then I decided to sleep on the floor during summer for a month only using the mattress topper then my back thank me for doing that way because the pain is gone slowly until it is fully gone. Maybe the alignment of my backbone is corrected? And now I can do whatever job, lifting, heavy exercise, sleeping soundly back in my foam mattress with the topper.
I am planning to buy additional king bed with Onebed but from now I will wait till they are going to have a sale again with an any size in a price of a single size?
Samasked
Where's my mattress
1 answer
Onebed S.Onebed
Hello Sam! Please provide us with your order # so that we can check the status of your order. You may also get in touch with us through our live chat, email [email protected] or call us on (07) 3184 8144. Thank you and have a good day! :)
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