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Reviews

5.0

115 reviews
5
(113)
4
(2)
3
(0)
2
(0)
1
(0)
  • Transparency
    5.0 (105)
  • Customer Service
    5.0 (109)
  • Rates and Fees
    5.0 (52)
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TEKE

TEKECentral Coast

  • Verified customer

Excellent Service and Support

published

Online Super Fund offer excellent customer service along with an efficient and affordably priced service. I highly recommend Online Super Fund to anyone currently operating a SMSF or looking to setup a SMSF in the future.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

  • Verified customer

Great

published

I have been using Online Super Fund for a number of years now. In my interactions with them, I have always found them professional, helpful, and easy to work with.



Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

James D.

James D.Sydney, NSW

  • Verified customer

Excellent Service

published

I have been with Online Super Fund for 4 years and have had excellent service. My SMSF financials have been completed promptly and accurately with very clear communication. I would highly recommend Online Super Fund.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

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Rachel

Rachel

  • 2 reviews

Superfund review

published

It is very professional and well organised. It has been very convenient for me to work on it from home. The fees are affordable and not exorbitant. Excellent business ethic for investment funds

Transparency
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Rates and Fees
Julie

JulieIllawarra, NSW

Excellent Professional and Efficient Service

published

We used Online Super Fund to prepare our financial statements & Superannuation audit for the year ending 2022! So our 1st year with them. Can't fault a thing.
I found this company to be prompt, efficient and professional. Wish I had used them years ago!
Also great value for the money. I will continue on with them as long as I have my Superfund.
Absolutely no hesitation in recommending, Thank you Jarrad and Sherene

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Rates and Fees
Nathan Parker

Nathan ParkerSydney, NSW

  • Verified customer

Great service

published

Online Super Fund has provided our SMSF Accounting Services over the last 6 years. They provide exceptional service, always responsive, efficient, and great value for money. I have no hesitation in endorsing them as a provider.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

David Jones

David JonesSydney, NSW

  • Verified customer

Highly professional service

published

Online have been preparing my financial statements and taxation returns since 2012.
I have found their service to be courteous, efficient and highly professional. I have no hesitation or reservations in submitting this highly positive review of their work.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

  • Verified customer

100% Professional Service

published

I have been with Online Super Fund for more than 5 years now and find them to be 100% professional.
The service from Jarrad and Sherene has been exceptional and I would recommend them to anyone looking to have their SMSF accounting managed.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

Brendan S.

Brendan S.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent and simple service

published

Online Super Fund provide an excellent SMSF Accounting Service. Excellent value for money and very modern with online signatures etc that lessen the administration time taken. Have been in SMSF administration for 20 years and this is the most cost effective accounting service for year end accounting I have used.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

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Monique A.

Monique A.Perth, WA

  • Verified customer

Very efficient and cost effective

published

I used Online Super Fund for the first time to look after our self managed super fund. I highly recommend the services from Online Super Fund. Very efficient and cost effective. Thank you Jarrad and Sherene!

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

Kiril R.

Kiril R.Sydney, NSW

  • Verified customer

Outstanding SMSF accounting service and value.

published

Online Super fund has just completed my second year of work for me and I am still scratching my head how this firm can deliver this level of service and work for the price they charge. I work in the finance industry and have seen so many overpriced under skilled accountants that simply don't know what they are doing.
This business is an absolute stand out and I highly recommend using them for your SMSF tax work.

Transparency
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Rates and Fees

Review collected in partnership with Online Super Fund

Mingma

MingmaNorth-West & West coast, TAS

  • Verified customer

Helpful and professional

published

I have used Online Super Fund for two years now and have been very satisfied with the service they have offered. Their work has been very professional and timely. They have been very easy to deal with, with all correspondence by email, always with quick responses.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

Greg B.

Greg B.Illawarra, NSW

  • Verified customer

Professional, Reliable and Good Value

published

After becoming dissatisfied several years ago with another internet based superannuation accounting firm, I was fortunate to find Online Super Fund.
Their services are always reliable, courteous and are frequently updated to make the most of available technology - such as online document signing.
Highly recommended.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

Scott J.

Scott J.Sydney Surrounds, NSW

  • Verified customer

Excellent SMSF Management Service and Low Cost

published

I have been using Online Superfund to complete the annual reports, tax return and audit for my SMSF since 2013. They have greatly simplified record keeping and keep me up to date with changes.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

hnje

hnjeSydney, NSW

  • Verified customer

Highly Professional and Reliable Service

published

I found OnlineSuper Fund through a google search 5 years ago. After doing some research on them and their competitors, chose OSF. I have been very happy since that point. OSF provides a very reliable and professional service. I introduced them to my investment manager and now the lodgement process is completely hands-off. They have adopted and made great use of innovative technology. They maintain currency with regulations and laws and make sure that my SMSF is audited well and returns lodged in a timely and professional way.
I recommend them regularly.

Transparency
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Rates and Fees

Review collected in partnership with Online Super Fund

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Ben

Ben

  • 2 reviews
  • Verified customer

Super good

published

I move over from an accountant firm to online super
It has been a very easy process and these people are truly professional,
the whole thing went very smoothly and everything is done via exchange of email and PDF for paperwork
I highly recommended

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

Rob

RobMelbourne

  • Verified customer

Efficient and Fast Service

published

Online Super Fund provide a great service. They are easy to deal with and always follow up on the progress of the returns. I moved from another electronic super fund service provider and I found Online Super Fund to be easier to deal with as they have a much more friendly and easier set up and maintenance process.

I highly recommend them.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

So easy

published

We have been using online super fund for several years now. Extremely courteous, professional and thorough staff.
Their fees are so much less than what we used to pay elsewhere but the service cannot be faulted. Prompt responses to our emails and very quick returns.
Highly recommended.

Transparency
Customer Service
Rates and Fees
John

JohnGreater Melbourne (Inner), VIC

  • Verified customer

Online Super

published

I Have been with Online Super Fund for about 10 years now after stumbling across it doing a google search. This service happened to be 8 times cheaper than what I was paying through my employer, the costs are more than reasonable the service is fantastic with great communication and I recommend Jarrad and team.

Transparency
Customer Service
Rates and Fees

Review collected in partnership with Online Super Fund

Kate Harrison

Kate HarrisonHunter Region, NSW

  • Verified customer

Fast, easy, economical SMSF financials and auditing

published
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Review collected in partnership with Online Super Fund

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Questions & Answers

Natalie M.

Natalie M.asked

I would like to a transfer from ATO, some funds were sitting there as l had an inactive account. I am an Australian now living in NZ. I am wanting to retrieve funds under covid . Needing fund that will accept ATO payment and low fees to retrieve

No answers
Ian

Ianasked

Do you do accounting/compliance yearly for people with an smsf elsewhere?

No answers
E Brown

E Brownasked

You are saying that your investment returns are extremely high or just the service?

if service is high but the returns and growth are low...runnnnnn.

2 answers
Geoff123
Geoff123

It's an accounting service for SMSF's. You have to run the thing yourself and make your own investment decisions, like an adult. If all this confuses you then you should stick with the herd in a Union run fund.

E Brown
E Brown

I know but I am asking what is so good. How do they assist you in self managing? I think your words are quite toxic but at least you attempted to answer the best of your ability.

Get an answer from our members and Online Super Fund representatives

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