Please note any service related issues relating to Internet, telephone or Pay TV need to be directed to your contracted Service Provider. OptiComm is a wholesaler, not retailer of Internet, telephone or PayTV services and does not have agreements with end users for the delivery of these services.
Read also:
aldi 75 inch tv 2019 anko cordless stick vacuum review archer gas log fire not starting dulux metalshield epoxy enamel review always fresh carpet cleaning reviews innovation square massage chair reviewOptiComm (page 4 of 18)
S and LGreater Melbourne (Outer), VIC
- 5 reviews
Opticomm Infrastructure is SLOW
We are forced to use Opticomm as we have no choices here. Big companies are not an option in this area.
Around 9pm every night my internet slows to a crawl and painfully slow.
Similar opinion? Write a review on ieatwords.com.au!
MichaelsMetropolitan Adelaide, SA
- Verified customer
Quick service
"Because the call and the help was done very quick" Well done by Tom at the call centre - its good to see I was not on hold for ages - Michael at Maxx Realty
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
- Verified customer
Excellent service
Excellent service, very efficient and down to earth. Highly recommend.
They were able to book us in within three days and its perfect timing for our move. The operator was relaxed and phones were answered within a minute.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
Find out how OptiComm compares to other Internet Service Providers
Know better, choose better.
- Verified customer
Quick response, friendly staff
I applied for a connection at around 9am and had a call from them before 10.30am. Nice and quick response and I should be connected by the end of next week :)
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
BELOUISMAINTENANCESouth East Queensland, QLD
- Verified customer
"great service"
We are very pleased with your service and the company. Thanks very much for your help and support and for always being efficient. I will always follow up with a call if needed.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
SyedAVictoria
- 2 reviews
- 1 like
- Verified customer
Connection
Good and quick schedule of the appointment for the connection and quick response.
Friendly team and good communication and helpful.
Hopefully going to have a good service and customer service as well.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
- Verified customer
Great service
Opticomm process was so easy to order and once date & time booked they arrived on time and completed job with friendly service ..Once works were completed received notification by email ..Outstanding .....
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
- Verified customer
Great efficient service from phone to install
Easy to organise and pay online followed by a prompt call to book appointment. Technician arrived within time from on day quickly installing and connecting box. Extremely happy from start to finish. Thank you.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
Glen BurnsPerth, WA
- Verified customer
Great friendly service
Staff very friendly and helpful.
Communication was fantastic and i was kept up to date from start to finish.
After dealing with other services throughout the day it was great to speak with someone in Australia"
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
Find out how OptiComm compares to other Internet Service Providers
Know better, choose better.
finallytherockGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Connection Requests
Quick and efficient communication with booking an Installation.
Good Service with required information or documents being sent via SMS or Emails.
Upfront with costs and next steps.
Easy to make changes as well.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
Geoffrey MSydney, NSW
- 6 reviews
- Verified customer
Efficient Service from OptiComm
I just sent the request for connection to the nbn and was contacted within about 5 minutes to arrange
an appointment. The appointment has been made for connection in 1 week.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
JessGreater Melbourne (Outer), VIC
- 4 reviews
- Verified customer
Very quick and easy!
Easy process, very friendly and helpful. It was the easiest process, i had my connection application, receipt and a phone call to book installation all within 1 hour. Not a long wait either for a tech to come install. Very happy
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
Frank
- 2 reviews
- Verified customer
Quick response, problem solved straight away excellent customer service
Hi just like to say thank you for the amazing service, very polite on the phone solved my problem instantly thank you so much for your service, keep up the amazing work !!
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
GillesGreater Melbourne (Metropolitan), VIC
- 4 reviews
- Verified customer
Really happy
Hi just want to say thank You Because the girls on the phone gave me the right answer." Point me in the right direction. She was really polite.
Thank You keep up the good work.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
Marie G.Illawarra, NSW
- Verified customer
Connection to service
Not yet connected but arranging to be connected. Good communication and friendly service experienced over the phone so far, hoping the connection will be just as good when we are connected.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
Find out how OptiComm compares to other Internet Service Providers
Know better, choose better.
JasonGSydney, NSW
- Verified customer
Easy
"Easy to use online registration. Was contacted immediately by Aussie based booking service and secured my preferred connection date . If connection is as professional as registration, I won't have any issues.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
- Verified customer
No need to worry...
On time, on target, on schedule, the technician took the time to explain to me what to do next. Left the place clean and tidy. Top professional work. Can not complain..
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
JackCSydney, NSW
- Verified customer
fast & efficient customer service
The customer service officer was very pleasant and fully understood the connection situation. Contact was short, to the point, gave me exactly the information i needed but was still friendly.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
Mayra
- 2 reviews
- 1 like
- Verified customer
Very helpful
Customer service rep was very helpful and accommodating. She emailed all the documents I needed as I was not able to register online. Didn't take much time so it was worth calling.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
- Verified customer
"Very very quick service, connection booked in within a few days!!!"
I completed an online application to have my internet connected through Opticomm to my new home and received a call back within 5 minutes to book in a time, fantastic service
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with OptiComm
Questions & Answers
LIMAasked
Hi
I have moved into my new house and a technician visited to install the box. I am not yet connected to any of the providers as am waiting for the router to arrive. My question is the PON light on the opticomm box is flashing. what does that mean? am I connected to opticomm network ?
No answers
LIMAasked
Hi
I have moved into my new house and a technician visited to install the box. I am not yet connected to any of the providers as am waiting for the router to arrive. My question is the PON light on the opticomm box is flashing. what does that mean? am I connected to opticomm network ?
No answers
Amy Nasked
My opticomm box has completely powered off. It will power on if I constantly hold down the on/off button but powers off again if I let go. What is this issue? A problem with the box? This is the second issue I’ve had with opticomm in a matter of months. I have called my service provider iiNet three times today to try and get the problem escalated but is taking ages. I’m without any signal for my TV/Foxtel and internet services. I called opticomm directly but was told I had to go through my service provider which is disappointing as they surely could have seen I have had a recent issue.
1 answer
Martin S.OptiComm
Hi Amy, iiNet raised a fault ticket with OptiComm on Friday afternoon. We assigned that to one of our technicians to attend. I understand the technician has contacted you and an appointment has been arranged. Regards, Martin S (OptiComm)
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.