Optimum 400 Questions & Answers

Hello Thomo, here is the manual for the Optimum 400: https://www.dropbox.com/s/cjztftmtwupwip8/optimum%20400%20User%20Manual.pdf?dl=0

Hello Rineke, thank you for your question. You can find all the necessary price information directly on this link https://www.froothie.com.au/store/optimum-juicer together with shipping prices if applicable. You can contact us directly at [email protected] if you have any questions :)

Hello Nguyet, better late than never :)

Optimum© is an Australian-owned company, based in Melbourne and sold globally. The Optimum blenders and juicers are manufactured in Taiwan, Korea and China and assembled at an ISO9000 and ISO9001 certified factories.

All parts and appliances by Optimum are manufactured with remarkable precision using the highest quality materials. Optimum conducts extensive testing to achieve full product certification and accreditation to meet the industry’s Quality Control Standards.

More details about the Quality Control standards available here: http://optimumappliances.com/quality-standard

Froothie is an Australian company with branches around the world, see froothieinternational.com and , having sold tens of thousands of machines worldwide with great reviews.

All products are covered by a 24 x 7 Warranty team and nation-wide service centers.

Hope that helps!

Hello Willie,

Please contact our 24/7 Support and Warranty team at www.froothiesupport.com and they will be able to assist you with spare parts for your OIptimum 400 juicer.

Have a lovely day :)
Froothie Support Team

Hello Newjuicy! Both the Optimum 400 and 500 will give you a great result when juicing!

The advantage of the Optimum 500 is a dual action auger which will provide finer juicer :-)

Hope this helps!
Froothie Support

Hello Fiona,

Thank you for your query.

You can place an order for the Optimum 400 here: www.froothieinternational.com
Simply choose the country you are based in and the website will redirect you to the relevant website where you can place your order.

If you have any further queries you can contact our 24/7 Support Team at www.froothiesupport.com

Kind Regards

Hello Sarah,

Thank you for your query.

Caring for the Optimum 400 is a very quick and easy process, all of our Optimum Slow Juicers come with a detailed manual including the care instructions.

For any questions or issues you can contact our 24/7 Warranty and Support Team at www.froothiesupport.com

You can also view a detailed video on our YouTube channel showing how to assemble and clean the Optimum 400: https://www.youtube.com/watch?v=3ssQMGnK118

Please let us know if you have any further questions :-)

Kind Regards :-)
Froothie Support

Hello Daimian,

Thank you for your query.
The Optimum 400 produces a thin juice with minimal to no pulp.
If you do wish for a juicer with more pulp, we also provide a coarse strainer; as well as a blank strainer for making ice creams and nut butters.
You can see our Juicers in action here: https://www.youtube.com/watch?v=ySdXyt_XR9Y

Please let us know if you have any further queries.
Kind Regards.

Hello JakkiJones,
No, you do not need to peel fruit and vegetables to put through the Optimum 400.
However with citrus fruits such as oranges, some of our customer's do prefer to peel them as the peel has quite a bitter taste.
Kind Regards, Froothie Team.

Hello Nicole, better late than never :)

You can find tips on using a slow juicer and avoiding any blockage while reducing pulp here: http://www.froothie.com.au/Juicer-FAQ.php

Tip #1) Do not press/shove food into the juicer

Most of us have juiced with the old-style centrifugal juicing machines. If you recall, those machines require you to forcefully press/shove food into them, and allow large items like whole apples. You are required to push hard on carrots and apples to shove them into the spinning blade where they are shredded into tiny flying pieces.

Do not use this same pushing/pressing/shoving force with the Optimum Juicer or any other slow juicer. There is no spinning blade and no dizzying shredding taking place. No pressing is required. Instead, simply let your food fall into the "chewing auger." Virtually no force is necessary, and forcing more food into the chute can cause too much vegetable mass to clog in the auger, resulting in pulp overflowing into your juice, or the juicer becoming blocked.

When juicing grasses, feed the Optimum Juicer a small amount of grass at a time, cutting the grass into short pieces approximately 3cm long. This ensures the waste can easily come out of the waste chute. You do not need to "clump" the grass into a ball. In fact, you can slowly feed small strands of grass, coriander, parsley, kale, spinach and other leafy greens without any force necessary.

A great tip for large leafy, stringy or fibrous vegetables is to remove the leaf from the stem, cut both leaves and stems into 3-5cm lengths and feed through gently, letting the auger pull the ingredients into the juicer, using the tamper only gently if required.

Tip #2) Juice low-fibre plants first, and high-fibre plants last

Here's a really important tip: If you're going to juice high-fibre plants like celery or spinach, juice them last! Why? Because the fibres in celery tends to accumulate in the ejection port at the bottom of the juicing auger. If this port becomes clogged, then "pulp overflow" will occur, sending extra pulp into your juice. Following Tip #1 though will minimise the chances of this occurring to almost zero.

As long as the ejection port stays open, the pulp in your juice will be minimised. The best way to do this is to juice low-fibre fruits and veggies first: Apples, carrots, etc. and saving the stringier, fibrous plants for last. This will lead to a much better result when your concern is the amount of pulp in the final juice.

NB: If you are planning on juicing large amounts and do not mind a very small amount of pulp in the juice another alternative (to ensure you do not block the juicer), is to alternate your leafy greens and stringy items, with the harder items like carrot and beetroot.

Tip #3) Insert red plug correctly

Make sure the red rubber plug/tongue/stopper on the underside of the juicing bowl, is correctly inserted into its slot. This part is removable to assist with cleaning but often not reinserted correctly. It acts as a pressure point to ensure pulp ejects from the waste chute.

Tip #4) Juice your juice

If you still find too much pulp in your juice, simply pour the juice back through the machine again and you will find that the second time through, nearly all the pulp is removed.

You can also strain it through a nut-milk bag, if you wish, but that takes more time and effort.

In case you have any additional questions please contact our support team at [email protected] or call 1300 309 900

Hope that helps :)

Hello Asrip28, better late than never :)

All the containers in our blenders are BPA free!

They are made out of tough, long-lasting Eastman Tritan, used by brands such as Vitamix.

Hello Douglas, better late than never :)

Can you please let us know what orange pips you are referring to. In case you have any questions about the usage of the juicer just reach out to [email protected] and the team will be able to assist :)

Hello debbie.gatland, better late than never :)

The Optimum H3000 2nd Gen. might be the ideal juicer for you.
The Optimum H3000 2nd Generation will be the World’s FIRST juicer to have the vacuum technology, ensuring more nutrients and taste in your juicer, which can also last longer without oxidizing. The juicer will also have pulp control so you can choose the amount of pulp you would like in your juice. Another addition is a heating function! This will allow you to heat the nut milk or baby food you prepared :-)
More infos here: https://www.froothie.com.au/store/optimum-juicer/optimum-h3000

Hope that helps :)

Hey Masori, better late than never :)
Like Brock and Reenie already mentioned the Optimum 400 can definitely juice beetroots, carrots and other hard vegetables!

Hi Leesa65, better late than never :-) Not really sure what was the issue with the Juicer you saw in the shop as our customers never reported a similar situation. All the materials used for our appliances are top quality, food-grade safe & BPA free made especially to ensure you will enjoy all the benefits of Cold Press Juicing without having to worry about potential risks to your health and well-being.

I hope that you already are the proud owner of an Optimum Slow Juicer and you're already enjoying fresh cold press juice & more daily. Just in case you or anyone else is interested in taking on daily juicing as a healthy habit, check out the Froothie Australia website for the latest Cold Press Juicer Model that yields 10%-20% more juice than any other Juicer on the market, the Optimum 600M.

Hope this helps and cheers to your health!

Francois N.