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7 questions from our users
Katrinasked
Are the components the same as the optimum 400? Or where can I got one. I need the juice tap...
1 answer
Athena Solutions Pty LtdOptimum Appliances
Hey Katrin,
Can you please email us at [email protected]? And we can help you get the right part for your Optimum 400 and if there are any specific model questions that you may have
By the looks of it you are looking for a tap for your Optimum 400 but please do email us for more information to make sure we have we need and we will assist you ASAP. We are trying to respond to every single message within a few hours or minutes if possible. So you will get a very proper response to any emails you send us.
Best
Alexandra
Froothie Team
Duc C.asked
How to buy a fine strainer to my optimum slow juicer 500?
1 answer
Athena Solutions Pty LtdOptimum Appliances
Hello Duc, you can order one here: https://www.froothie.com.au/store/product-accessories/juicers-accessories/optimum-400-juicer-filter
Adithasked
Are the parts dish washer safe or BPA free? this is the only doubt i have now and if this gets clarified i will straight away buy this juicer
2 answers
Hello Adith,
I’m sure the components cannot be put into the dishwasher, on the video we saw they mentioned to just rinse in cold water, I usually rinse straight after use in cold water, then dry with a soft cloth and leave out to completely dry before reassembling. I have no idea if it is BPA free so I think if you are worried about this contact the manufacturer before purchase. This is the website for Australia www.froothie.com.au your country link if needed is at the top of the home page. Good luck
Regards
Jill
Athena Solutions Pty LtdOptimum Appliances
Hello Adith, better late than never :)
Yes the parts are BPA free. Here is a great video on how to clean your juicer: https://www.youtube.com/watch?v=3ssQMGnK118&t=5m58s
Some tips:
- Rinse two glasses of hot water through the slow juicer.
- Add a glass of warm water, while the drain valve is closed so that the water remains in the juice cup.
- Press the reverse button. The reverse button ensures that the pulp is pushed out of the juicer.
- Turn the drain valve open allowing the water to flow out.
- Open the lid and remove the pulp. Clean the remaining juice rounder parts normally using the supplied cleaning brush.
Do not clean the parts in the diswasher.
Here are some additional cleaning instructions which are identical for the Optimum 500:
http://www.youtube.com/watch?v=UHeBPrgHYic or https://www.youtube.com/watch?v=xQJTE3SOn2I
More juicing tips available here: http://www.froothie.com.au/Juicer-FAQ.php
Hope that helps :)
margogibbsasked
Are you still offering the introductory price for this juicer? I've read all. The reviews and am interested. Margo Gibbs
1 answer
Mario N.Optimum Appliances
Hi Margo,
The Optimum 500 cold press juicer is currently on a promotional price of $299 in Australia and can be ordered via this link https://www.froothie.com.au/store/optimum-juicer/optimum-500-slow-juicer
If you have any further questions please do not hesitate to contact our 24 x 7 support team at www.froothiesupport.com
Have a lovely day
shaneasked
We received 3 juicer (stainless steel) within our box – using only 1, not sure what the other are for.
Could you please put a tag around each item –stating the name and what it is used for?
2 answers
I have only used the coarsest one. There was a book with the juicer that explained. There are good videos online that show how to use.
Mario N.Optimum Appliances
Hi Shane,
The three strainers that you have received with your Optimum juicer are:
Course Strainer/Smoothie strainer – is used to juice soft fruit (oranges, watermelon, strawberries, kiwi fruit and tomato) and sticky fruits such as bananas. This is also used for juicing soft vegetables such as kale and spinach. The course strainer is used to make a juice with more pulp in the drink, for example a nutrient packed fruit smoothie.
Fine Strainer – is used to juice hard fruit (apples and pears), beans and hard vegetables (carrot and celery) that are more fibrous. The fine strainer is used for making a pulp free juice.
Blank strainer – is used for making delicious dairy-free nut butters, healthy frozen fruit ice creams, sorbets and wholesome baby food.
Froothie also has a 24x7 Support & Warranty team that operate via www.froothieuspport.com if you ever have any questions regarding the appliance or recipes.
Have a lovely day
anuasked
Hi! Am looking to buy optimum 500 bt as there is sale on 400 model right now. So can you let me know the difference between these two models and what material used for jug and bowl for 400 model as 500 it is tritum as mentioned in the website and do I get blank plate for 400 model? Thanks!
1 answer
Mario N.Optimum Appliances
Hello Anu,
Thank you for your query,
The Optimum 500 is our most recently launched juicer, it is our newest design with a dual-action Auger which yields more juice then a standard single-action Auger.
Both the Optimum 400 and 500 are made with the same high quality Triton co-polyester plastic.
All of our Juicer models come with all 3 strainers; fine, coarse and blank (homogenising)
For further queries you can contact our 24/7 Warranty and Support Team at www.froothiesupport.com
Kind Regards’
Ziggyasked
Hello! I'm interested in this optimum cold press juicer. What's the difference between the 400 and 509 model? Which is better and what's the difference in price? Thank you!
1 answer
Athena Solutions Pty LtdOptimum Appliances
Hi Ziggy :)
The Optimum 400 and Optimum 500 are both the same wattage (150 watts) and RPM (65 RPM).
Both juicers come with 3 juicing baskets, 2 jugs, a cleaning brush and a tofu making kit.
The features of the Optimum 500 are:
- Dual Action Juicing Screw (allowing juice to be extracted more effectively, it’s faster even though the speed of both machines remains the same)
- Improved sleek, compact and modern design
- The base of the Optimum 500 is slightly larger than 400 model, offering more stability to the unit.
In Australia the Optimum 500 is currently on sale for $299. The Optimum 400 is currently $449.
Have a lovely day. :)
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