Optimum 9200A Questions & Answers

Hey Cheryl, you can remove the blades from the jug on all our blenders except for the Evolve. However, the Evolve has an automatic cleaning function so you won't have to remove the blades at all for proper cleaning. Have a look here: https://youtu.be/4ql5cMs6zAM

Hope that helps :)

Hello Elitsa, thank you for your message and for placing an order with us. I can see your order in our system and you should have also received a message from our customer support team. There was a slight delay in the customs clearance of the incoming shipment however this has already been sorted as per our update message we emailed :) In case you have not received that please also check your spam folder as it might have ended up in there.
Your order is with our warehouse MIDL and they are preparing it for dispatch! As soon as the order has left the warehouse the tracking number will be emailed to you.

If you have any additional questions contact us anytime via Facebook, Instagram or Email at [email protected] :)

Have a great day!
Andrea

Wuhuu can't wait for you to receive your blender :)

Also don't forget to join our new invite-only Healthy Eating Facebook group, exclusive for the Froothie community to come together, connect and share recipes, tips, and win prizes with regular competitions!

Check it out, it could literally change your life!: https://www.facebook.com/groups/177230346528016

Hey Arno, you can buy it on www.froothie.co.nz :) Our blenders come with a 30 day free trial, allowing you to use the item yourself and in the unlikely event that you are unhappy with the machine you could opt to send it back for a full refund. Here a comparison to the Nutri Ninja: https://www.froothie.com.au/optimum-8200-vs-nutri-ninja-comparison-review
The Optimum 9200A has about 80dB

Hope that helps :)

Hello Martha, the lifetime warranty is optional :) The standard warranty is 5 years and you can upgrade to a 10y or lifetime motor warranty (lifetime means as long as you have the appliance). More info here: https://froothiewarranty.com/

Hello there, our High Speed Vortex Blenders can definitely be used to mince meat and chop onions (with or without water), they produce a rough chop rather than a stylized chop. They can also be used to grind wheat, oats, rice and more into flour.
For more information on how you can use our blenders you can contact our 24/7 Support Team at https://athenasolutions.zendesk.com/hc/en-us/requests/new
Have a lovely day :-)
Kind Regards, Froothie Team.

Hello Camilla
Thanks for your interest in our appliances :)
For delivery to Denmark just check out froothie.dk
Our main warehouse is in the Netherlands and delivery to Denmark usually takes about 2-3 business days.
We also offer an unconditional 30-day money-back guarantee :)
Hope this helps
Alexandra

Hello PFC
I am not quite sure what you are referring to. Camilla has asked about our special black friday coupon codes it seems and those are only valid until Cyber Monday :)
Regarding which products are on sale that depends and changes regularly.
Alexandra

Hi Julia,
I can confirm that your Lifetime Warranty will be as well valid in NZ and any repair (if needed) will be carried out in our repair center in Avondale, Auckland

It's a local brand, the products are developed in Australia, we are based in Melbourne.
The manufacturing is done in our factory in China like all other brands in the industry.
Much like Vitamix, who proclaim their production is solely in the US, it is predominantly in China.

However, I would also like to add that we have all the certifications and perform quality control on all shipments.

Our manufacturing is 100% ethical and our brand is far from 100% Chinese. Aspects of manufacturing which is mainly assembly is in China however much of our parts and development are not.

However China has made leaps and bounds and has become a quality and reputable source of manufacturing. We ensure all our manufacturing is ethical and all products undergo a comprehensive quality review.
You can read more about the quality standards here:
http://www.optimumappliances.com/standarts#quality

All our appliances also meet the Australia, European and USA compliances' relevant :)

I apologize for the previous response, it was from a bot we're testing to help us streamline our customer service.
It definitely didn't work according to plan so I do sincerely apologize.

Let me know if there's anything else I can clarify or if you would prefer to jump on a call give us a buzz on 1300 309 900 :)

Hi Hoang!

Due to the high speed of the blades and the powerful motor, glass is an unsafe option for high speed blenders like Vitamix and Optimum. If a spoon, or other utensil, were to be accidentally dropped in or left in the container during processing, the glass container could shatter or explode and cause serious injury. Glass jugs are usually only available with weaker less-expensive blenders, and high speed blenders cannot be approved for sale in Australia with a glass jug.

All Optimum jugs are made of high-quality commercial-grade Eastman Tritan copolyester material (BPA Free), and are virtually unbreakable. All jugs are heat proof, approved for health and safety by the US Food & Drug Administration, CE, Underwriters Laboratory and the European Laboratory Commission.

The Optimum jugs are very durable and will not break, great example in this video with someone slamming the jug with a hammer numerous times:
http://www.youtube.com/watch?v=aX6Dl-Y8_ok
http://www.youtube.com/watch?v=p6GDQt4EZlQ

I hope that helps clear it up :)

If there's anything else I can help you with please let me know!

Hello Delores, both the Chassis and blades are stainless steel :-)

All blender parts are made of the highest quality parts, we break it all down on our website :-)

Hope this helps!

Hello Besure, better late than never :)

The Optimum 9200A has 2611 Watts and the Optimum 9400 has 2400 Watts

Here is a detailed comparison between the 2 models:
The Optimum 9200A 2nd gen and the 9400 Vortex blenders are our two of our most preferred and powerful blenders.

According to Product Review Australia, 2018:

The 9200A is the #1 Best Rated Blender in Australia

– /p/optimum-9200.html

The 9400 is the #3 Best Rated Blender in Australia

– /p/optimum-9400.html

Both blenders can easily make:

Nut Butters
Coconuts into coconut flakes/coconut butter
Ice Creams
Hot Soups
Nut milks
Flours
Dips
Sauces
Kneading and more.
They are designed to last and outperform other blenders.

Here's a great comparison to Vitamix: http://www.froothie.com/optimum-vs-vitamix-vs-blendtec-comparison-review/

The Optimum 9200A – 2nd Generation also comes with an optional 10-Year warranty, and is a commercial-grade Vortex blender, therefore will last you many years without any issues.

The Optimum 9400 is also manufactured using the same high-quality durable parts.

The main difference is functionality:

Dial (9400) vs. Buttons (9200A)

The Dial allows for more finite control, while the buttons provide automatic timer functions which is great for smoothies and juices on the go.

The 6-blade assembly of both models is longer than any other blender, allowing for superior chopping, slicing and grinding capabilities perfect for domestic users.

The timer function of the 9200A – 2nd Generation is another great feature for busy users!

Below are some independent reviews of the Optimum 9200A and 9400:

– http://omnomally.com/2013/10/08/optimum-9200-blender-review/

– http://www.healthyeah.co.nz/1/post/2013/11/optimum-9400-the-blender-review.html

– http://perthrawfoodies.com.au/category/blender-reviews/

– http://www.froothie.com.au/pdfFiles/2013_10_20_VitaEasyReviewFinal.pdf

In summary both are fantastic blenders!

You can find them here:

https://www.froothie.com.au/store/froothie-blenders/optimum-9200

https://www.froothie.com.au/store/froothie-blenders/optimum-9400

Hope that helps!

Hey Loro! The Optimum can crush ice in seconds and with absolute ease! It can even crush stones: https://www.youtube.com/watch?v=MkARqOGagyg :-)

Hello Ann, thank you for your enquiry. The Optimum 9200A also has a 2L jug available which you can order directly on our website using this link https://www.froothie.com.au/store/product-accessories/two-ltr-jug. However, please do not hesitate to contact us directly at [email protected] if you have any further questions.

Hello Mah, thank you for your enquiry. All our Optimum blenders can easily make any flour you like. You can check our YouTube channel https://www.youtube.com/user/FroothieTV for some recipe ideas. As Jel mentions, if you let it run too long while blending nuts, it will turn into butters which are also delicious! We hope this helps :)

The Optimum 9200A can absolutely perform all of the functions you have mentioned.

Here is a great clip to demonstrate what the 9200A 2nd Generation can make
https://www.youtube.com/watch?v=jzOTGnFU12M&feature=youtu.be

All of our products come with a 30 day money back guarantee where you can purchase the product and use it in your own home. If you are unhappy for any reason with the appliance in the first 30 days it can be returned (at Froothies Cost) and you would be given a full refund.

If you have any further questions please do not hesitate to contact our 24 x 7 support team at www.froothiesupport.com

Have a lovely day

Hello Citra,

Both the 9200A 2nd Generation and the 9400 vortex blenders are commercial grade high speed blenders and can be used domestically or commercially in cafes/restaurants.

The Optimum 9400 is identical to the Optimum 9200A, manufactured using the same high-quality durable parts. The main difference is functionality: dial (9400) vs. buttons (9200). The benefits of the dial are more control, and the benefit of the buttons is the automatic timer function which is great for smoothies and juices on the go.

The 9200A model is slightly faster in terms of blade speed and power than the 9400 model.
Both models are perfect for making smoothies, juices, nut butters, hot soups, ice creams, salsas, dips

If you have any further questions please do not hesitate to contact our 24 x 7 support team at www.froothiesupport.com

Have a lovely day

Hello Kevin,
The Lifetime warranty is a promotion that we are currently running on our US website www.froothie.com for deliveries only in the USA. The usual time period for the domestic warranty is 5 years. During the promotion the 5-year warranty is extended to a lifetime warranty. This means that the warranty terms covered in the 5-year warranty remain the same, however they do not expire after 5 years. Warranty covers, such as the bearings which are covered for 12 months as per our terms and conditions, will not change with this promotion.

Wear and tear is any cosmetic damage that would not affect the performance of the blender and it is limited to the jug.

To take advantage of this promotion, please select “Domestic Lifetime” when you place your order online, as this will not require you to pay any additional amount

If you have any other questions, please do not hesitate to contact our 24 x 7 support team at www.froothiesupport.com and we will be happy to assist you further. :)

Have a great day!

Hi Sarah,

Thank you for your query,

The noise level of the Optimum 9200A is similar and in line to most leading brands. It surely fits within the normal standard noise of a high speed blender
For comparison the noise level of the Optimum 9200A is a minimal 80-90 decibels when blending. We do acknowledge that the noise level in some other blenders could be deafening

All of our products come with a 30 day money back guarantee where you can purchase the product and use it in your own home. If you are unhappy for any reason with the appliance in the first 30 days it can be returned (at Froothies Cost) and you would be given a full refund.

If you have any further questions please do not hesitate to contact our 24 x 7 support team at www.froothiesupport.com

Have a lovely day