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This listing is for Optus' Fetch TV-powered service. The listing for the FOXTEL-powered service is available via this link.
Optus Yes TV by Fetch Questions & Answers
21 questions from our users
Lost sound on tv tried switching it off on wall made no diferrence,mute light is not on tv what next
Blue light comes on for power and internet access, blue light flash when remote control pressed so signal is getting to box but nothing appears on the screen (checked that it is set to HDMI connection)... what's going on???
My fetch box was on sleep mode and when I try to restart it. Just couldn't get it to go back to normal function. Wonder why it keep saying restart unavailable?
How do i activate my fetch i have a code but how do i enter it
Could I please cancel my fetchtv
I don't have an activation code to set up my fetch box
where do I find my activation code
Didn’t you buy one off me other day, I think you best come collect your money back. Knowing that activation codes only come with internet provider. You may keep box and take money back. I’m not interested in money.
Optus will send your activation code as soon you connect the fetch box to the internet and check your email or msg from your phone
hi,my fetch box was working fine until I got the nbn, now it will not work, ive had my fetch box for 6 years, it was fine on adsl, do I need to upgrade it for nbn to make it work. theres a permanent red light on the front now, thanks
Depends on which of the three lights is red. Either power, internet or remote.
Also check with Optus
I checked with optus, I was told my previous fetch box wasn't compatable with the nbn, they sent me a new one
We watch free to air channels through our TV. However, we switch to fetch when we want to watch The Italian channel. Can the fetch box stay ON? At the moment, as we are new to Fetch, we keep on switching on /off. Is there an easier way to view all channels without using 2 remotes and switching on /off each time we go from TV to Fetch and vice versa?
Teresa.
Hi, I use fetch to view everything including free to air, Netflix, Stan etc, but you must connect Aerial cable into fetch box first & tune in free to air channels. I have setup the Fetch remote (pro...
Read moregrammable) to be able to turn on/off our TV, adjust volume etc. Makes life easier if setup this way just the fetch remote to do all, read the help on the remote to setup Colin.
Thank you Colin for taking the time to answer.
I will try to attend to it.
Existing two Fetch Set top boxes have been showing ‘box not activated’ for a week now. Numerous calls to OPTUS. Many dropped out. One tech said ‘migrating’ take a few days. Still no service and can’t talk to anyone. Hard to understand how they expect expect to keep customers.
I got my new yes fetch box mighty, i'm trying to set up but it says "box not activated" what can i do for it??
When would Closed Captions be available on Fetch? I have slight hearing loss & this would help a great deal.
HI.
Closed captions are available. If you turn on the 123... button on the top left of the remote, the word Text will light up on the Info button. You use this to toggle closed capriond on and off.
Enjoy
Hi
Many thanks Rob
Having access to subtitles enables me to enjoy watching TV without putting other people in the house having to deal with increased volume levels particularly at night when they are trying to sleep
i have a Mini TV Fetch box.Will i be able to watch A-League games season 18/19 .Are there any charges at what cost p er month.What else is included.Can i record games with the mini box?.If not please advice how it can be done.Asked by John Damianidis 21/08/2018
Don’t know, No, nothing, no, buy the Fetch Mighty.
All detailed answers are covered in the website anyway or ask Optus naturally.
when and how do i get the code no that connects the box to system?
Press Menu button on remote
Use “Right” arrow on centre of remote to get to “Manage”
Scroll down to “Settings” and select.
...
When you sign up
answer is above
Why can’t i watch free to view tv through my fetch box???
Hi Brooke, you definitely can watch free to air TV on your fetch box. On the main Fetch Tv screen (the main menu screen) click on channels and scroll through to the one you want (free to air will be m...
Read moreixed in with the other channels). If free to air channels don’t appear then the fetch box may not have been properly set up, you may need to reconfigure from scratch to ensure all channels are configured. The fetch box should do this automatically as part of the set up process.
You can get it done
Go to Manage/ Settings / Channels / Full Scan
is optus fetch tv in HD?
No it is SD but the "mighty set-up box" is 4K Ultra High Definition video capable. We have a 65" LG tv and picture quality is acceptable. We have also added Netflix which Hi-definition. The set top b...
Read moreox provided is very convenient for recording off-air channels. So overall Optus package is great for general home use.
Can I have yes tv on 2 television if yes how ?
Hi Tardus,
I have gave up watching Fetch TV not convenient - just simply to say. I would suggest you to ring tech people.
Good luck.
...
Hi
Up to 2 FETCH mini boxes can be purchased from Optus for use n other rooms. Unfortunately the mini cannot record as it has no hyard drive, but pretty much all other functiondare available
I would like to know when is optus is going to put the youtube App on the fetch tv gen 2 box.can anybody answer my Question please?
I lost channels on my fetch TV and had to reactivate but can't find activation code. Any help?
The new app does not have free to air TV guide. Why not?
I am sure you are not the only person asking that question.
Recently I kept getting a message saying that we could upgrade to a gen 2 box for free which would allow was to get Netflix. I wasn't in...
Read moreterested because I couldn't care less about Netflix. In the most amazing coincidence, My set top box stop working, so I thought no problems, I will just upgrade to the gen 2 box. I also noticed that the app had stopped working.Get an answer from our members
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