From June 18th, 2022 Orbit Homes is the chance to win 1 in 5 $100 WISH Gift Cards as a means to encourage them to write a positive or negative review. It is possible that reviews during the terms of that offer were written by customers who received such a reward. Previous incentives: November 1st, 2014 until October 30th, 2018, Orbit Homes offered each reviewer a $50 Bunnings Gift card (applicable to both positive and negative reviews).
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shirley
- 3 reviews
- Melbourne
- Verified customer
Our forever home
Very well managed after we got started, some delays on what we had originally been told about starting date At planning stages we were not offered several things that were in the display homes. When we inspected the display homes we assumed what we saw was what we were getting, ie awning windows not sliding, better quality awning windows in main bedroom, better quality alfresco sliding doors, no internal sliding door to main bedroom as per display homes. When we questioned later we were told it was in the contract These structural thing...Read more
s need to be pointed out clearly when buying a home. We would have been happy to pay extra for some of these upgrades, but did not get the chance. Reasonably good workmanship Poor quality finish on concrete slab. Although Orbit sent someone to do a repair job, it cost us $3,000 to ultimately get it done again. (We were told by flooring people that the concrete slab was very poor quality job) Garage floor left with paint, plaster, chips in floor. Bricklayers cement left around all sides of house between slab and brickwork, poor finish Company handled our issues well, however, we felt that had these issues been looked at more thoroughly along the way, maybe it would not have been necessary to have to send someone else to fix the issues later. Just time wasting and not cost effect solution The final cost was what we expected1 comment
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sstenchavezVictoria
- 2 reviews
- Melbourne
- Verified customer
Thank you Orbit Homes
I am currently at pre-construction phase of my investment property and so far my experience with OrbitHomes is great. The Home design, upgrades, and promotions are of good value. Sumit was accommodating and very responsive to my questions and was helpful in giving me great deals and additional inclusions for my home. Overall, great customer service.
1 comment
Orbit O.Orbit Homes
Hi sstenchavez, Thank you for your review.
Congratulations on your investment property.
We are so glad to hear that Sumit has been helpful in your journey.... Read more
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Umar N.Greater Melbourne (Metropolitan), VIC
- Melbourne
- Verified customer
Building our FIRST HOME
Just started on the journey with Orbit Home, so far had an excellenct experience with Rohit and Stephanine at Craigeburn display homes. Rohit is a gem, great at listening, understanding and at the same time sharing his experience to best suit our requirements. I have shopped around a lot but must say that I have been very impressed by the clarity of each stage i.e. Home design, standard and premium inclusions. I also requested minor adjustments to floor plans which went through without any problems. Waiting for the colors appointment and then final contract signing...fingers crossed.
1 comment
Orbit O.Orbit Homes
Thanks for your 5 star review & congratulations on building your first home Umar!
We understand how overwhelming choosing a home builder can be, so it is great to hear you've had a great experience ... Read more
with Rohit and Stephanie. We look forward to continuing to guide you through the next stages of your build journey.
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VenkataGreater Melbourne (Outer), VIC
- Melbourne
- Verified customer
Journey just started with Orbit - Very good service so far
I started Orbit jorney after looking out for many options and plans around, finally stuck to BOLTON 362 plan.
Visited NEWHAVEN display home once decided on plan, met Shweta there and she guided us right way, explained all the upgrades in Harpley display house (Bolton 362). Shweta was very accomdative with all our requests and questions and changes. We are due to color showroom soon. I will give more information going forward.
1 comment
Orbit O.Orbit Homes
Hi Venkata, Thank you for your 5 star review.
We are so glad to hear that Shweta has been helpful in guiding you on your journey.
We wish you all the very best for the remaining stages of your build.... Read more
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Charanjeet C.Greater Melbourne (Inner), VIC
- Melbourne
- Verified customer
Excellent customer service so far by shweta in tarneit..
We are in our first stage of building house with orbit. And it has been a wonderful journey with them. We have been to so many builders but nothing clicked us after exploring everything we came to visit Shweta in Tarneit and that’s where we decided to go with them. It was very easy and convenient with Shweta as she helped us with changes in the floor plan. And she took a good care of all our requirements. She is very good in accomodating with our time schedule. No doubt she is very honest and hard working customer friendly agent. We are still to go for our colour selection and it has been a exciting journey so far hopefully we have a great experience with orbit and Shweta.
Thanks
1 comment
Orbit O.Orbit Homes
Thanks for your 5 star review Charanjeet,
We understand how overwhelming choosing a home builder can be, so it is great to hear you've had a great experience with Shweta.
We look forward to continuin... Read more
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Chris and AnnaGreater Melbourne (Outer), VIC
- Melbourne
- Verified customer
Excellent service
We are currently in pre-construction phase of our home. To date, we have only experienced exceptional service. Communication with us has been outstanding and everything has run smoothly. Our colour consultant was extremely helpful and made the experience so easy. We are so happy with our decision in choosing Orbit Homes. Thank you so much! Chris & Anna
1 comment
Orbit O.Orbit Homes
Chris and Anna, Thank you for your 5 star review.
We are so glad to hear that you are happy!
We wish you all the very best for the remaining stages of your journey.... Read more
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The reviewer stated that an incentive was offered for this review
v.nayGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Melbourne
- Verified customer
Shweta was awesome
We met Shweta in newhaven display, and we thought to ourselves, This is it. As first home buyers, we have lots of questions but Shweta was very patient and easy to talk to. She took care of the changes we wanted from the original floorplan, and was very responsive at all times. We are excited and happy with Orbit homes so far. Hope this beautiful experience at sales stage continues until our build is finished.
1 comment
Orbit O.Orbit Homes
Thanks for your 5 star review & congratulations on building your first home!
We understand how overwhelming choosing a home builder can be, so it is great to hear you've had a great experience with Sh... Read more
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The reviewer stated that an incentive was offered for this review
v.nayGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Melbourne
- Verified customer
Excellent
Shweta was awesome
We met Shweta in newhaven display, and we thought to ourselves, This is it. As first home buyers, we have lots of questions but Shweta was very patient and easy to talk to. She took care of the changes we wanted from the original floorplan, and was very responsive at all times. We are excited and happy with Orbit homes so far. Hope this beautiful experience at sales stage continues until our build is finished.
1 comment
Orbit O.Orbit Homes
Thanks for your 5 star review & congratulations on building your first home!
We understand how overwhelming choosing a home builder can be, so it is great to hear you've had a great experience with Sh... Read more
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The reviewer stated that an incentive was offered for this review
M83Greater Melbourne (Outer), VIC
- 4 reviews
- Melbourne
- Verified customer
Pre-construction support is good so far
We are currently in pre-construction phase of our home. I started my journey with Orbithomes with the sales consultant Shweta. Shweta has been very helpful, patient and nice. We ended up meeting her multiple times and had various questions. She has been very patient and responded to our queries quickly. We requested a few floor plan changes and she accommodated them for us. Overall I found the quality of Orbit homes to be good for the price. I am looking forward to seeing my investment home with good quality. Hoping no surprises till the finish.
1 comment
Orbit O.Orbit Homes
Hi M83, Thank you for your 5 star review.
We are so glad to hear that Shweta has been helpful in your journey.
We wish you all the very best for the remaining stages of your investment build.... Read more
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Jatindeep Singh G.Greater Melbourne (Outer), VIC
- Melbourne
- Verified customer
Thanks Orbit Homes
It's been great dealing with Michael Srgo, one of the sales guy in orbit homes. I had found great floor plan according to my needs and Michael had helped me to get the competitive quote with all my requirements taken care of. Till now it's been smooth, stay like that!!!!
1 comment
Orbit O.Orbit Homes
Hi Jatindeep,
We are so delighted to read your 5 star review!
Thank you for taking a moment to highlight your sincere appreciation for the Orbit Homes team (Michael), I will pass your feedback onto him.... Read more
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The reviewer stated that an incentive was offered for this review
cookies5050Central Highlands and Goldfields, VIC
- Melbourne
- Verified customer
Our New Orbit Home cant wait
We have only just began our new home journey with Orbit Homes and if the service & professionalism shown by Rohit Neb & Stephanie Nikoloska is anything to go by I can't wait to start the next stage Great work guys
I would also too say that i am not the easiest person too please & had many questions, phone calls and visits to orbit homes and on each occasion was greated by a helpful smiling team well done Rohit Nab & Stephanie Nikoloska
1 comment
Orbit O.Orbit Homes
Cookies5050, Thank you for your 5 star review.
We understand how overwhelming and stressful this experience can be, that is why our team (Rohit & Stephanie) are here to guide you.
I wish you all the very best for the remaining stages of your journey.... Read more
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- Melbourne
- Verified customer
My first home
I started my journey with Orbithomes with the sales consultant Michael. He is helpful, patient and nice. Overall, I am happy with the service provided by him and other staff at Orbithomes during my color appointment and contract signing stages. I am looking forward to seeing my first new home in Australia and I hope the quality is good!
1 comment
Orbit O.Orbit Homes
Hi Joe, Thank you for your 5 star review.
Congratulations on your first home!
We are so glad to hear that Michael has been helpful in your journey.... Read more
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Jan P.Greater Melbourne (Outer), VIC
- Melbourne
- Verified customer
poor quality and not accountable
Quality is definitely not one of their first priority. We have a few defect that they are not willing to fix and there is always an excuse for it. Late in delivery the house and once they give you the keys they just simple not answer emails anymore. Good luck!
1 comment
Orbit O.Orbit Homes
Hi Jan, If you please could send us your lot information via email I can look into your new home job file.
Email to [email protected]
... Read more
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FrankGreater Melbourne (Outer), VIC
- Melbourne
- Verified customer
House planning
We had a problem with the small land size and requested Michael Sgro to help us with a house to suit. Not only did he help but all the suggestion he made to make it work were great. Michael was very easy to work with and listened to all our concerns and found solutions for all our worries and gave us confidence in what we were trying to achieve.
1 comment
Orbit O.Orbit Homes
Thank you Frank for your 5 star review,
We look forward to continuing to guide you through the process and are always here for you should you have any questions.
Thank you again and Myself & the Orbit... Read more
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RuiAU
- Melbourne
- Verified customer
Good service from Michael Sgro
I am very happy about the service from my home consultant: Michael Sgro. He spent a lot of time to draft my floor plan in order to meet the customer's expectation. Meanwhile, he also helped me to keep the costs within my budget. Excellent service from Michael, thank you very much.
1 comment
Orbit O.Orbit Homes
Hi Rui, Thank you for your 5 star review.
We are so glad to hear that Rui has been helpful in your journey.
We wish you all the very best for the remaining stages of your build journey.... Read more
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The reviewer stated that an incentive was offered for this review
Find out how Orbit Homes Melbourne compares to other Home Builders
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Sathish RadhakrishnanGreater Melbourne (Metropolitan), VIC
- Melbourne
- Verified customer
Rohit=Excellent customer skills
Rohit was superb,very supportive through out the sales process. He was able toarticulate the nuances of the build and construction process, humble, very approachable,honest,transparent and has good customer facking skills.He went above and beyond to ensure we get the right and the desired outcome during the sales process. Awesome work.
2 comments
Orbit O.Orbit Homes
Thank you for your review Sathish,
We will be sure to pass along your kind words to Rohit.
Cannot wait to hear how your journey progresses!... Read more
Look forward to the building journey too with Orbit homes.
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Md Nazim UddinGreater Melbourne (Inner), VIC
- Melbourne
- Verified customer
Dealings with sales consultant
Just I started my journey with Orbithomes, Melbourne. So far I have great experience with the sale consultant Michael Sgro at Atherstone Estate. Issue is that I have a block of land, which is very small (260sq meter) to fit with the usual home design. I looked around to find out the design, and at last I was happy with the little bit custom design of Orbit homes. In this regard, Michael was very helpful and patient to listen to me. I made many appointments with Michael to discuss about the changes what I wanted. Finally, we made a customized design, and waiting for next steps.
1 comment
Orbit O.Orbit Homes
Hi Md Nazim Uddin, Thank you for your review!
We are so glad to hear that Michael has been helpful on your journey.
We understand how overwhelming choosing a home builder can be.... Read more
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The reviewer stated that an incentive was offered for this review
Gurpreet SinghGreater Melbourne (Outer), VIC
- Melbourne
- Verified customer
Perfect, Flexible and Superb Customer Service
I would like to thank Elise for the patience and detail while answeing my long list of queries. She was a turning point in my decision to go with Orbit Homes. I am at the start of my construction phase and it has been a very smooth journey. Orbit Homes have been very flexible with the requests of the bank like payment term alterations. Wonderful experience till now.
1 comment
Orbit O.Orbit Homes
Hi Gurpreet,
Thank you such a kind review and highlighting your appreciation for Elise.
We look forward to continuing to guide you through the process and are always here for you should you have any questions.... Read more
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The reviewer stated that an incentive was offered for this review
Lisa. KGreater Melbourne (Metropolitan), VIC
- Melbourne
- Verified customer
Excellent Customer Service
The wonderful Jarrad Hodge went above and beyond to assist me through the sales process, making it a very seamless experience, providing clarity and above all honesty! He was very patient and did not disappoint. I highly recommend Jarrad to anyone who chooses to build with orbit homes if your looking for a friendly, timely and positive experience. I can't wait to see my dreams come to fruition throughout the build : )
1 comment
Orbit O.Orbit Homes
Thank you for your review Lisa,
We will be sure to pass along your kind words to Jarrad.
Cannot wait to hear how your journey progresses!... Read more
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The reviewer stated that an incentive was offered for this review
Anshuman S.Greater Melbourne (Inner), VIC
- Melbourne
- Verified customer
Color appointment gone well
Color appointment has gone well and am happy with the final outcome. Priscilla was very good with the color contrast suggestions, at different sections of the house. Also got impressed with the bright ideas she gave for minor modifications. I was delighted to meet Carnita Sanz (my customer service manager) for the first time. She was very accommodating with my requests.
1 comment
Orbit O.Orbit Homes
Thanks for your 5 star review Anshuman,
Thank you for taking a moment to highlight your appreciation for Priscilla and Carnita, I will pass on your feedback to the them.
We look forward to hearing more about your new home journey.... Read more
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Questions & Answers
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Orbit O.Orbit Homes
Hi Shirley, Thank you for your detailed review.
Regards, Monique Millson | The Orbit Homes FamilyI will pass on all of your comments & feedback onto the relevant departments.
We wish you many wonderful years in your brand new home!... Read more